Avoid at all costs as a seller. Poor communication, promises made and then denied. Have to show viewers round yourself. Have to chase up feedback yourself. Precious little effort to market your house, relying on Rightmove to generate interest. All in all a terrible level of service, AND we have heard similar accounts from OTHER sellers in the area. Would give positive feedback if it was warranted and in this case 0 stars if it was possible.
They gave the keys to the then prospective buyer to go to the property unaccompanied. When something was found to be missing from the house it took a letter from my solicitor for them to acknowledge responsibility and pay to replace the missing item. No apology. Extremely poor level of service and rude. Not to mention irresponsible and unprofessional. Basic care and concern fro the security of my property as their client non existant.