Jessica Randerson has been absolutely amazing. She always calls me with properties she thinks we will like before they go online. I never feel as if I am inconveniencing her. She is happy to share her extensive market knowledge and answer any questions professionally but with a really personal touch. Definitely the best estate agent we have dealt with. Thank you Jessica
Warning warning Haarts will not put your offer forward until you speak to their mortgage advisor which is against the law. Would not go with them!!
I can honestly say that throughout the entire process, from the point of having our property valued to the day we exchanged, Tony and his team at Fenn Wright Manningtree branch were incredible. The customer service we received was brilliant and they really took time to understand our personal needs, thoughts and feelings at all times, which was invaluable since this is such an emotional experience. Communication was smooth and consistent, queries resolved in the shortest of times, actions taken when appropriate - at times going above and beyond their remit by taking care of enquiries another estate agent in the chain regularly failed to. They also communicated extremely well with our solicitor and that of our buyers and our seller. I felt supported at all times throughout the buying and selling process and confident that when they said they would do something it would happen; and any time we had a query or issue we were able to speak to any person at the Manningtree branch in order to get assistance or advice, not just the one person managing our 'account'. I can honestly say that I would not consider using another estate agent. Thank you to Tony and the team.
Tried purchasing a house via them but very poor communication, don't reply to emails and requested a viewing twice. Both times ignored. Surprised if they even hit their sales targets as they obviously don't need the business....
Essex and Suffolk Office, 2 The Lane, High Street, Manningtree
The service we received from Darryl was truly exceptional. We lost our buyer twice, due to circumstances beyond anyone's control but, third time lucky - the sale of my Grandmother's house went through. Darryl kept in weekly contact with me throughout the process and responded immediately to any queries I had. I would not hesitate in recommending him to anyone. He made what is usually a very stressful process very straightforward - thank you so much!
It's difficult to put into words just how much time, support, understanding and advice Darryl and his colleagues at Essex Country and Village Homes have put into our sale and purchase!! Darryl is for us a rare find these days in the world of estate agency as his passion,dedication and genuine kindness really do shine through every step of the way, making you feel like you truly have an Estate Agent working with you. We couldn't recommend Darryl and his colleagues enough. In fact we feel Essex and Country Homes is best there is!
Thank you so so much again
Rebecca and Colin