Not only did I find Lynda Hay always friendly, polite and far more important she is extremely efficient and helpful. She has a clear understanding of what is right for the client and advises accordingly with all aspects of looking after the property. In short I feel she has my interest at heart.
Very friendly and helpful service and worked quickly to answer any query’s I had !! Especially Leigh thank you for all your help :)
We bought through t Payne and they were fantastic. Couldn't do enough for us as we went through some rocky times but they supported us all the way and kept in contact.brilliant team and would totally recommend to buy and sell through Thank you guys.
Unhappy with T Payne . But agent refused to end contract unless I paid him. By refusing to end our contract we now have to stay off the market until the contract expires, this is very spiteful and petty.
Sellers beware. All was well until we started asking questions . I thought we had engaged an agent to sell our house not to tell me who I could and could not talk to. Agent does not like you to communicate with your buyer as you may tell the truth. Apparently telling the truth to your buyer can loose you the sale.Being dishonest gives the same result!! Independent estate agents in my opinion are not a good idea as you have no one to complain too at a head office, they can basically do what they want and there is no redress. Most agents are quite happy to end the contract if you are not happy with them or, better still if you want an independant go for an agent who does not tie you into a long contract, such as Maxey Grounds who have an open contract.. Your only course of redress is the Ombudsmen.
I am happy to recommend Haart. Gary Thompson was professional and courteous in his dealings. One of his strong points is communication. The Haart office gave us regular updates via email. The estimated date of completion, which Gary forecast when we first made our offer, was correct give or take a few days. Overall we are happy with Haart and recommend this estate agency without reservations.
Our experience started off well but quickly deteriorated. We were trying to sell our flat with Haart. Felt like they were working against us, not with us. It was an uphill struggle to get feedback from a viewing and would deal with every one in the office with little communication between them. When we had secured a property we were told there was "no pressure" and "no rush" to sell ours as the person we were buying from had found no where, by this time we had been on the market for 6 months. Would not recommend!