Leigh and Lynda have been extremely helpful with the whole process of getting our property rented. They are both very friendly and professional. Lynda gave us valuable advice on getting things ready. Leigh kept us well informed and arranged everything so that we did not have to. I am very pleased with their efforts. Thank you Leigh and Lynda!
Great customer service. Due to someone being off sick it has taken over a month to get my deposit and rent back. I'm still waiting.
We have used Tucker Gardner to rent 3 properties in Ely for many years and more recently to sell them. They were great through the whole process and found buyers quickly and efficiently. They also made sure things kept moving through the process. Overall we were very happy.
Awful. Have complained about the rudeness of the letting agents at Ely. We had no heating or hot water several times (at least 20 days) during our tenancy. When we complained they state that they acted promptly each time we reported the same fault. I would give no stars were it possible. It also took an excessive amount of time (10 days more than the government stated 10 days) to receive our £1650 deposit back despite there being no problems with our handover. Try elsewhere!
David came to view our house and work out a valuation. We really liked the way he described the house and saw what we also value about it. He took great pains to contextualize the valuation in terms of recent sales and for sales. If we ever decide to sell, we will definitely be back in touch.
Many thanks again
Extremely dishonest when returning deposit, charged for faults that were present before our tenancy and then lied repeatedly. Staff were incredibly rude and dishonest. If I could give zero I would do!
Jason personally dealt with the sale of our property in Werrington ensuring the sale progress was monitored and swiftly concluded. His weekly updates were much appreciated and the communication at other times was accurate and informative. If Jason was not available Liam was helpful and fully aware of the sale situation. Both Jason and Liam's manner was always professional and polite. I would highly recommend Jason and his team
I have asked 5 times for them to remove my phone number from their system yet I have just received another phone call from them asking when I will be listing my house.
If they cannot remove a phone number from their system, from somebody who has never used them before, how can somebody trust them to sell/buy a home?
One word would describe this agent "Fantastic" from start to finish Rob, Tyrone and the rest of the team were absolutely amazing - the price for our house was more than we wanted and it achieved the full asking price too - they completed the sale for us in under four weeks and their communication was fantastic - highly recommended - thank you so much and all the very best for the future - Best Regards
Sharon and Ted
I was kept up to date and looked after very attentively by the people from this agent. My contact was Alex and Rebecca who deserve special credit.
If I was ever looking to buy or sell a business again these would be the people I would entrust.
Well done Karen. Great service and we sold our cafe despite Covid 19.