Not only did I find Lynda Hay always friendly, polite and far more important she is extremely efficient and helpful. She has a clear understanding of what is right for the client and advises accordingly with all aspects of looking after the property. In short I feel she has my interest at heart.
Lynda in Lettings is fantastic helped us massively moving into our home. Thank you ????????
I can't recommend T Payne & Co enough - this estate agent should be everyone's 'go-to' estate agents in Chatteris. It is an estate agent that is exactly what it is says it is: "straightforward and motivated". I'd like to add professional, knowledgeable, passionate and efficient. The selling of our property recently could not have gone more smoothly and I thank T Payne & Co very much for that.
Unhappy with T Payne . But agent refused to end contract unless I paid him. By refusing to end our contract we now have to stay off the market until the contract expires, this is very spiteful and petty.
Sellers beware. All was well until we started asking questions . I thought we had engaged an agent to sell our house not to tell me who I could and could not talk to. Agent does not like you to communicate with your buyer as you may tell the truth. Apparently telling the truth to your buyer can loose you the sale.Being dishonest gives the same result!! Independent estate agents in my opinion are not a good idea as you have no one to complain too at a head office, they can basically do what they want and there is no redress. Most agents are quite happy to end the contract if you are not happy with them or, better still if you want an independant go for an agent who does not tie you into a long contract, such as Maxey Grounds who have an open contract.. Your only course of redress is the Ombudsmen.
So far, while selling our home through Haart, we’re really impressed with the service all round. Russell came to value the home and fill out our paperwork and was so friendly yet professional, working round my 10 month daughter and 6 month puppy! He was so helpful and gave lots of advice. When we’ve been in branch, Luke, the mortgage advisor has been absolutely brilliant, I can’t recommend him enough, and the rest of the team - Garry, Lewis & Izzy have been great as well, from providing bubbles to keep my daughter occupied during a mortgage appointment to setting up viewings. Highly recommend them so far!
Our experience started off well but quickly deteriorated. We were trying to sell our flat with Haart. Felt like they were working against us, not with us. It was an uphill struggle to get feedback from a viewing and would deal with every one in the office with little communication between them. When we had secured a property we were told there was "no pressure" and "no rush" to sell ours as the person we were buying from had found no where, by this time we had been on the market for 6 months. Would not recommend!