we recently sold 2 new houses through Follwells, and their
professional advice from valuation through to completion was first class.
They established lines of communication with all the interested parties from day one, and certainly go the extra mile to help the sale through all it's stages to ensure a successful outcome.
Follwells sold our 3 bedroom town house in Newcastle-Under-Lyme in record time. We took John's advice on how to present the house and we secured two viewings on the first day and received two asking price offers. After the Follwells team negotiated with both interested parties we accepted an above the asking price offer and moved into our new home 8 weeks later.
What a super team. They always kept me informed of progress, helped with all viewings when I couldn't do them, did a great job at moving the sale forward when there was a hint of it stalling. A really enthusiastic team, massively professional and fun to work with. Thanks Eccleshall branch, you did me proud and I can only recommend you.
I have been to this agent quite a few times in the past few months and got to know the team quite well. I have rarely met such a knowledgeable, enthusiastic and committed team of agents. They are all passionate about helping their clients to sell their houses and offer an all to rare positive example of great customer service. James Du Pavey himself is the consumate professional and having spoke to many of his clients recently I am increasingly impressed by the positive views all his clients have of him. A growing star and definitely one to consider when selling or letting your property.
Fab and friendly - great team - thank you all so much for your help x
If you want the 'lettings' department and have children /and/or pets...then this company will completely waste your time by fobbing you off. ...not just once, oh no...I gave up after the third house request. I also used to rent through these several years ago, even though I still had children and pets, and believe me if you seperate from your partner, even though they left the property with you still in it, you will fight to get your deposit back when you move out!!! If I could give a no star review I would.
***Do yourself a favour and go to S&J instead!!!***