More than just an estate agent. Their customer service, in this instance to an old customer, is exemplorary of what one used to recieve. In particular, the sales manager, Andrew Fildes does this office proud.
Recently my parents bought a lovely house in Hythe Kent, the process was anything but straight forward and the only reason they got the the house was thanks to the patience of a saint, namely Geoff.
Geoff and me made an instant connection, and after viewing, my parents instantly fell in love with the property. After putting in an offer, soon being accepted, there were issues with paper work, allowing inspections, meeting the vendor etc an absolute nightmare, causing my father to walk several times on the sale but thanks to Geoff each time reigning him back in on the situation in, thank the lord we managed to find a way through each and every turn and now they are happily settled as i knew they would be and enjoying the many pleasures Hythe has to offer.
Geoff gave us all his personal mobile and over the weekend, even after 5/6 he was available and actually through-ought the whole period to talk through any problems/queries. Having dealt with estate agents before i was not used to this, i literally had his personal mobile saved on my phone.
My father literally said during the most troubled period " im going to the Isle of White, I dont need to buy in Hythe, i'm off", and thanks to the wonder that is Geoff we managed each time to reign him back in.
Bearing in mind my wife and i live near oDover, Kent, 20 minutes away from Hythe and my parents are elderly, we would never have seen them, with Geoff's diplomatic skills we managed to finally get them settled, thank God for Geoff, he really isn't your average estate agent, he actually cares about the individual/individuals and i cannot recommend him and his team highly enough.
Every time i walk past his shop i still wave and he still makes an effort to come out and say hello, we are even cleaning his sofas for free to say thank you soon as we are so impressed with the personal service.
For any carpet and upholstery cleaning requirements all around Kent check us out as well as Hunters, they are the best !!!!!
WAS NOT ABLE TO LEAVE FOLLOW UP REVIEW SO HAD TO ADD THIS TO COMMENT
Hey Geoff, just read the other reviews and realised , maybe we are not alone, it looks like you guys look after all customers as well as you did us, either way, THANK YOU! I am incredibly grateful again for all your hard work and i will be in to see you and say thank you again soon, Rich, Kerry and Family
Hunters of Hythe (Kent) from day one have brought more viewers to our property than other agents in the area.
The overal opinion is a good one ten stars not five. All of the staff work together to make a strong knowledgeable team. They go the extra mile and ten out of ten for effort.
This is an unbiased opinion, we have yet to sell, but the effort that Hunters team has made it will be a buyer soon, once the chain(s) has joined we have buyers now waiting.