Very happy with the service provided by Rose at the Huddersfield branch. Proficient, professional, and friendly! Thanks again for helping me find my new home!
We used W H Brown to rent a property from for a year, after 8 months we bought our own and decided to stay where we were renting and do some renovation work on our own house.
We then got an email from Sequence(head office?) as the tenancy was a couple of months from the end asking if we intended to extend it. We explained that we had bought a house etc and we would go on a month by month agreement until the work was done on our house.
Less than a week later they issued us with a section 21 notice, ie they effectively evicted us because we wouldn't sign up for a year. Because of this we've had to pay our builder to do extra work and a decorator as there was no way we could've got the work done just on weekends which is what we intended.
I'll never ever trust this company again, nor will I ever recommend them to anyone.
Seriously, do some homework and check on their reviews, they're a real eye opener, I wish we had :(
This agent is very hard working, proactive and clearly champions customer service! Recommended.
This company are worth 1 star they don’t get back to you when you leave messages on there answering machine they cancell appointments so how they sell house I don’t no will be posting this message every we’re
Keren and her team were fantastic throughout. They managed to get the full asking price within 6 weeks of listing and were proactive throughout a protracted and challenging sale process. Thank you!
Wouldn't recommend we had our house with this branch a few months ago. No interest in selling our property at all. When we had viewings and wanted to hear some feed back it was always us that had to chase them. Also they have two seperate sides for buying and letting most of the time we had to speak to someone from the letting side because the selling side were never in the office poor.plus aswell seem to get the impression they were only interested in the upscale properties not the two bed properties like ours. My advice go with anoter estate agent especially if your selling a house below 150k
Recently sold my first house through Andrew & Natalie in the Wakefield branch, incredibly helpful throughout as well as being really passionate, they made the whole process really easy. Would recommend them and would definitely use them again
had an appointment to view a property with one of their staff, we arrived at the appointed time, however there was no sign of anyone to show us round, after waiting 10 minutes, we had to phone the branch to find out where they were, as we had not had a courtesy call or any thing to say that they were going to be late.
after talking to someone in the office, and was promised a call back it was a further 10 minutes before a call back was received, by this point I had become fed up and we had left. Apparently the reason for no one turning up was they had double booked the viewer at another property.
very poor to almost non existent customer service.