ALL the staff at Richard Kendall, have been kind, helpful & courteous
They have gone above & beyond and really are a fantastic team
Mandy my personal negotiator is a lovely lady!!
Very kind, patient & helpful
She has regularly updated me with the progress of my sale & her advice & wisdom is second to none
Overall a very positive experience
I would & have recommended Richard Kendall, to other people
Also sold my previous property in Ossett with Richard Kendall... Read more
Seller
31st Aug 2024 (21 weeks ago)
kept up to date monthly re how many times the property had been sent out by email etc... Read more
Seller
11th Apr 2024 (9 mo. ago)
Richard Kendall's have been extremely good at keeping me informed and up to date with everything.... Read more
Seller
2nd Jan 2024 (1 year ago)
S Parker
Melanie was very helpful and knowledgeable during the purchase of our property. She was also helpful with queries about the sale of our property which was on the market with another Estate Agent.... Read more
Buyer
3rd Jan 2023 (2 years ago)
D Thornton
2nd time I used Richard Kendalls and they were excellent again. Mandy Bennett and the team in ossett took control leaving me to worry about nothing. We had issues further down the chain but mandy was on it chasing and keeping me informed regularly. Well worth the 5 stars!!!... Read more
10th Sep 2022 (2 years ago)
C Thompson
I complete on purchasing our new house tomorrow and I couldn't be happier with all the support Melanie has provided. She has gone above and beyond to help me and my partner with purchasing our first house. She has been so helpful and proactive in ensuring the process was as smooth as possible and helped us every step of the way, I've never bought a house before and was completely new to the entire process and a little confused at times but Melanie was so supportive and helpful, and also kind and patient too. I would recommend Richard Kendall to anyone looking to buy or sell a home, their service has been amazing.
THANK YOU so much Melanie! You're an absolute star!... Read more
Buyer
7th Sep 2022 (2 years ago)
C Crew
Very happy. efficient service... Read more
9th Aug 2022 (2 years ago)
C Wright
We received excellent service from the outset from Richard Kendall when we were selling my mother's bungalow. Their advice was clear and unequivocal in all respects and communication was easy to achieve, the same person providing helpful updates at every stage of the sale process. When the chain hit a problem shortly before exchange of contracts, the advice we were given by Mandy turned out to be exactly the right thing to do. Not being from the area, we had initially asked two national companies to give us their prices for the property but neither seemed as engaged or on the ball as the gentleman from Richard Kendall. I am sure that we made the right decision to go with the local market experts.... Read more
7th Aug 2022 (2 years ago)
P Jackson
Nice people to deal with, no pressure valuation given.... Read more
3rd Jul 2022 (2 years ago)
T Madden
We have just purchased our first home through the Ossett office and Mandy was amazing throughout. She answered all of our many questions and took so much stress out of the process! Can’t thank her enough for all of her help. Would not hesitate to recommend to anyone selling or purchasing a home!... Read more
Buyer
1st Apr 2022 (2 years ago)
C Hancock
I cannot recommend Richard Kendall’s enough.
Especially Mandy from the Ossett branch. She was amazing from start to finish with our sale and it wasn’t the easiest! She has so much patience and constantly updated us with how it was proceeding. She really did go above and beyond for us.
Thank you so much Mandy.... Read more
Seller
31st Mar 2022 (2 years ago)
K gregson
Initial valuation meeting was good but with hindsight feel the property was undervalued. It went to best and final bids and we accepted an offer but then kept receiving bids after this (Richard kendall informed us they had to pass on the extra bids by law) Even though the property was sold STC on day 1, 6 months later the sign still states 'For Sale' even though someone came out to reposition it after being blow down. Mandy was always pleasant and helpful. Often when we had spoken to people in the office we were told someone would call back but we had to chase them. No major issues but didn't feel we got the service we paid for.... Read more
Seller
29th Mar 2022 (2 years ago)
A Heppenstall
Efficent service, guided through our first purchase and informed of hiccups along the way, always chasing information from solicitors, Mandy is a Saint and couldn't be more helpful.... Read more
Buyer
26th Mar 2022 (2 years ago)
C Jackson
Five Star Service
Having lived in our house for over 50 years selling was a daunting prospect. From the start all the staff at the Ossett office were welcoming and very helpful.
Mandy, who handled our sale, guided us through every step and kept us fully informed throughout. She did far more than we could reasonably have expected, always willing to make the extra effort to help ease our way through the process.
If you are looking for a local estate agent then I highly recommend Richard Kendal and the ‘5 Star’ team in Ossett.
Colin Jackson... Read more
Seller
26th Mar 2022 (2 years ago)
L Lulu
The staff at Richard Kendall Estate Agent in Ossett are professional and efficient and were supportive with getting my house sold. Trish who was my property consultant was brilliant, as was all her colleagues at the Ossett and Wakefield branches. THANK YOU Trish for all you help and getting my house sold.... Read more
Seller
6th Mar 2022 (2 years ago)
T Drayson
Great service. Mandy was particularly helpful and very knowledgeable. Thank you... Read more
2nd Mar 2022 (2 years ago)
L linfoot
I cannot speak highly enough of Mandy, she was so helpful and professional and really went above and beyond what was expected.
Fantastic service, thank you so much Mandy.... Read more
27th Feb 2022 (2 years ago)
J Fawcett
The very best estate agent that I have ever come across. Responsive, professional and proactive. Mandy went above and beyond in all respects, from her sound advice and her attentive guidance. All in all, a great firm.... Read more
25th Feb 2022 (2 years ago)
C Miller
Fantastic experience from Start to finish. I was informed of the progress throughout. Great personal experience with Mandy, no complaints. Thank you Mandy.... Read more
24th Feb 2022 (2 years ago)
R Farrar
Richard Kendal were 5 star, especially Mandy Bennet. She went the extra mile in making the purchasing of our new house less stressful under difficult circumstances. Many thanks Mandy.... Read more
Buyer
24th Feb 2022 (2 years ago)
B Naylor
First time buyers and wasn’t really sure what the process was but Mandy couldn’t of helped more, she was so supportive, happy, polite and kept us updated every step of the way. Real thanks to her and highly recommend Richard Kendall.... Read more
Buyer
7th Nov 2021 (3 years ago)
A D
Did not have a pleasant experience dealing with this estate agent! Absolute joke and highly unprofessional!... Read more
30th Sep 2021 (3 years ago)
P Williams
House prices in here always seem so expensive. OK if your selling ????... Read more
Seller
25th Jul 2021 (3 years ago)
J milner
Did a valuation came on time did his job no complaints... Read more
16th Jun 2021 (3 years ago)
M johnson
So slow on getting back to us, very unprofessional ,when we did manage to get a viewing they sent someone who knew nothing about the property, no help what so ever, would not want to sell my home through this branch, it would never sell as nobody seems to care about work ........ Read more
8th Jun 2021 (3 years ago)
C Pennington
Polite pleasant and helpful staff.
Trish was my point of contact and speaking with her over the past few months has certainly helped the move go as smoothly as possible.... Read more
16th Apr 2021 (3 years ago)
J Wood
My Son and his girlfriend have finally moved into their first home together.....
Mandy Bennett from Richard Kendal ,Ossett branch gave an out standing service from start to finish. She guided them through the process and kept them informed every step of the way.
Thank you Mandy.... Read more
10th Feb 2021 (3 years ago)
S Bullard
We moved up from Kent to Middlestown and bought a property being sold at Richard Kendall in Ossett. Mandy Bennett was the sales progression and she was brilliant. So pleasant to speak to, professional, courteous and funny. A pleasure to receive updates. She did a lot of donkey work up and down the chain. In the unlikely event we sell again, I would definitely use this estate agents... Read more
Buyer
1st Jun 2020 (4 years ago)
K Kellett
Very good service.... Read more
3rd Feb 2020 (4 years ago)
THREE MONTHS NOT A SINGLE VIEWING... Read more
Seller
24th Nov 2019 (5 years ago)
Schofield
Excellent service from Donna and Suzanne at Richard Kendall, went above and beyond to help with everything start to finish.... Read more
6th Sep 2019 (5 years ago)
P Cullen
Had a lovely afternoon here. We had lunch, service was great staff were very polite. Couldn't fault the food. Spent some time in the beer garden which is great for the kids.... Read more
30th Jul 2019 (5 years ago)
M Patterson
Great staff who know what they're talking about and for whom nothing is too much trouble.... Read more
5th Jul 2019 (5 years ago)
M Bennett
Fantastic company.... Read more
28th May 2019 (5 years ago)
C Learning
Estate agents don't have a great reputation as a profession, and buying/selling a property is pretty stressful for most of us. I had a very positive experience with Richard Kendall, particularly with Melanie Robinson who I felt was with me every step of the way, advising, listening to my worries, and keeping things moving towards completion. Many thanks.... Read more
Seller
29th Jan 2019 (5 years ago)
M Day
We bought a house marketed by Richard Kendall and our main point of contact was Mandy Bennett whom I would highly recommend.
There were some complex issues which were well handled and she went the extra mile to keep things progressing.... Read more
Buyer
28th Jan 2019 (5 years ago)
Amy
Made an offer and never heard back from them. Poor customer service.... Read more
Buyer
28th Jan 2019 (5 years ago)
P Leach
Rang Wakefield office to request valuation. Told they would inform Ossett branch who would be in touch to appoint, as Wakefield doesn’t have access to Ossett diary. No contact for either Wakefield or Ossett. One star for answering the phone.... Read more
Seller
23rd Oct 2018 (6 years ago)
A Edward
This company are worth 1 star they don’t get back to you when you leave messages on there answering machine they cancell appointments so how they sell house I don’t no will be posting this message every we’re... Read more
6th Aug 2018 (6 years ago)
S naz
very rude staff... Read more
12th May 2018 (6 years ago)
J Burns
This agent is very hard working, proactive and clearly champions customer service! Recommended.... Read more
6th May 2018 (6 years ago)