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- Reeds Rains - Ossett
Reeds Rains - Ossett
Opens Monday at 9:00am
9 Wesley Street, WF5 8ER
Reeds Rains Ossett are an estate agent in Ossett. They mainly list properties in WF5, WF4 and WF12. Over the last 6 months, they've listed 52 properties, with 18 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Reeds Rains - Ossett Reviews (66)
Have you used this agent?
76%
3%
2%
2%
18%
All (66)
Seller (29)
Buyer (9)
Landlord (1)
Tenant (3)
General (24)
A whitley
BIG thank you to Ian and his team for the support and professionalism they showed in handling the sale of our house. It was a tough year with interest rates and the market generally but the team in Ossett advised us well and always put forward sound advice and guidance. Very much appreciated.
Seller
8th Jan 2025 (17 days ago)
A Kirk
Arranged a viewing for a property on Kingsway yesterday for today, got my reminder text last night and nothing further before the viewing. I got to the property to find out it's already been re-sold this morning upon calling them and that the person who was meant to be showing me round was on lunch (the property went on the market on the 31/12/2024 so I do wonder if it's the truth). I then got a call from the employee who arranged the viewing and was meant to be showing me round to say he'd called my number at around 11am today and explained the situation to my partner which is a lie since I'm going through a divorce and have been at home on my own with my dogs this morning and they can't talk. All he needed to say was he was really sorry that it had been busy since the offer was accepted so hadn't had chance to call to cancel the viewing. I will NOT be viewing any houses for sale with Reeds Rains as I do not support businesses or people that lie.
3rd Jan 2025 (22 days ago)
J Mortimer
Poor service as a potential buyer from this Estate Agent. Would not recommend and will avoid dealing with them in future.
3rd Oct 2024 (16 weeks ago)
F Schoeb
I’m very happy with the job done. They worked hard to achieve the goal.
24th Sep 2024 (18 weeks ago)
I Labbett
Great team at Ossett, Emily was especially helpful in helping me secure another property to add to my portfolio and was extremely helpful at answering any questions I had, no matter how complex they were. Brilliant staff and so friendly, yet professional.
Landlord
24th Sep 2024 (18 weeks ago)
Anonymous Homeseller
Friendly professional and kind staff
Seller
3rd Jul 2024 (6 mo. ago)
G Isles
Great guy who came and valued our house. Felt he really cared about our future plans and was able yo advise and help us in our individual situation. Listened humbly and carefully. Would recommend.
Seller
28th Apr 2024 (8 mo. ago)
Sajaader
Would have gave 0 but there was no option. Really disappointed at the ‘Tactics’ used by this branch to blank out a genuine buyer willing to pay full market value and sneakily selling to someone else for £20k less and taking advantage of a delicate situation which involved bereavement for the selling family. Not good practice at all!
I would never want to deal with this branch and trust them with a property as they purposely ignore calls and messages! But answer straight away when ringing from a different number and return calls as well to a different number!!!
Very unprofessional and unfair trading practices which the Property Ombudsman would love to hear about!
30th Mar 2024 (9 mo. ago)
Anonymous Homeseller
absolutley usless.
Not one viewing in over 6 months with them.
Very little contact or updates.
Found out after potential interested parties could not get intouch with them for viewings.
Would not recommend them to sell a dolls house.....
Seller
21st Mar 2024 (10 mo. ago)
Anonymous Homeseller
Can't fault the service we received at all, very professional, excellent communication throughout. Ian and his team were incredible the help and advice we received was invaluable. Well done Ian and team.
Seller
17th Feb 2024 (11 mo. ago)
S huggins
Can't fault Ian and his team for all the help and advice given to us it has been invaluable. Brilliant service from start to finish.
16th Feb 2024 (11 mo. ago)
R Tebay
Really good, highly recommended you only realise how good they are when you deal with other companies. Rebecca was very helpful
11th Feb 2024 (11 mo. ago)
I Bayley
Edit in response: I have multiple email receipts that show slow replies, along with multiple other people agreeing that Reeds Rains haven't acted as prompt as they should've. Being a first time buyer, I didn't find it stressful it was just very annoying. People promise things that they never deliver and say things are done which arent. Definitely would not recommend or use Reeds Rains Ossett.
Slow and poor communication of incorrect information. Asked multiple times to confirm things and they never got back to me, turned out to be different to what was stated in the advert. Unfriendly. Always seemed uninterested when viewing the property and over the phone. Difficult to get hold of via email but would expect you (and solicitors) to reply quickly. Others who work there may be good but this was Emily and Ian.
Buyer
6th Oct 2023 (1 year ago)
B Cook
Hello Ian
Just a belated thank you for the very professional and efficient handling of the sale of my late brother’s property.I truly believe that all your staff made the process as straightforward as possible.
I wish you well for the future and will certainly recommend Reeds Rains to friends and family.
Regards
Brian Cook
Seller
6th Oct 2023 (1 year ago)
E Family
Kind and approachable estate agents. Happy to recommend.
2nd Oct 2023 (1 year ago)
S Patel
All good all the way to completion, Thank you.
24th Sep 2023 (1 year ago)
Y Makinson
I have used Reeds Rains Ossett twice for sales and twice for rentals and would recommend to everyone. The service is fantastic and the team are so approachable and will go above and beyond to assist you. I will definitely use them in future.
16th Jun 2023 (1 year ago)
B Pickles
Absolutely over the moon totally gob smacked brilliant result today our most grateful thanks to your team always polite and very helpful if I had to sell again this is the team to see nothing is too much trouble to this fantastic team
Our most grateful thanks
Rob & Mandy whiteley
Seller
5th Jun 2023 (1 year ago)
Peter
Was put on the list to view an apartment for rent in Ossett.
I told them I was driving from over an hour away (51 miles) in North Yorkshire to see it.
I arrived in Ossett about an hour before the viewing appointment and they called me to cancel the viewing as the landlord had accepted someone who viewed it the day before.
Wasted half a day, 100 miles of petrol and vehicle wear and tear. Very frustrating.
Edit: Reply to reply.
That's good for you, and good for the landlord as not caring about wasting people's time doesn't cost you anything. Apart from good-will, but you don't seem to care about losing that.
If you are going to offer a property and you make appointments for people to view it then you should honour that appointment and not cancel them an hour or so before and waste people's time and money.
If you and your industry care about the tenants, then you should insist that each block of appointments is fulfilled and the landlords receive all the applications before he/she review them along with the previous ones and makes a choice.
When the person called me to cancel, they didn't even apologise, just reeled off a statement about the cancelation. When I told them I'd rented a car and was taking a 100 mile round trip to view the place, they just reeled off the same statement as if they didn't hear me.
Maybe you don't care, but this is the kind of thing that earns the estate agent business such a poor reputation.
And why would you think I want you to give me updates on your service after I was treated in such a shabby way the first time?
Tenant
15th May 2023 (1 year ago)
R Dean
Ian and the team did a great job in selling my house, just when I thought there was no hope with the current market. Special thank you to Emily, who did all of the chasing for me - the most frustrating part and she did it all for me.
Seller
22nd Mar 2023 (1 year ago)
S Sykes
Thank you to Reeds Rains, especially Emily. The whole process of selling our house was quick, easy and straightforward. Emily kept us informed at all stages and chased others where needed.
Would highly recommend.
Seller
18th Oct 2022 (2 years ago)
R Greaves
Brilliant service from Ian and the team. They kept me updated on progress and were quick to answer any questions I raised.When the original sale fell through they soon had another buyer lined up.
Easy people to talk to and deal with.
Seller
13th Oct 2022 (2 years ago)
M Chisem
Fantastic service from the Ossett branch. Ian and Emily couldn't do enough for me through the sale of our property.
Seller
13th Oct 2022 (2 years ago)
N Krlic
Reeds Rains were absolutely amazing helping us with our purchase.
Emily and the team did everything they could to help and make our move happen on time.
Buyer
10th Oct 2022 (2 years ago)
W Lanne
Would highly recommend for buyers!
Ian and Emily were very helpful in progressing my sale- many thanks!
Seller
29th Sep 2022 (2 years ago)
B Gamer
A big shout out to Emily who was instrumental in keeping things moving and getting us moved. Her persistence and communication between all parties have been excellent - thankyou !
21st Aug 2022 (2 years ago)
H Horvath
Ian and the team at Ossett did a great job with the sale of my late mothers house in Dewsbury.
Highly recommended !!
3rd Jul 2022 (2 years ago)
H Ross
Ian and his team have done a marvellous job of selling our house. From the moment Ian came to value the property to the completion of the sale we have received excellent customer service from everyone involved. Nothing was too much trouble and they did all the viewings for us which made the whole process stress free and very easy. The house sold very quickly and we have just completed 11 weeks later !!!
Overall a fantastic company to deal with. Highly professional staff who are friendly and efficient . We couldn't have asked for a better service. We would highly recommend .Thank you all so much
Seller
31st May 2022 (2 years ago)
L cooper
Was looking for my first house and went through reeds rains. Fab service from start to finish. Very efficient with communication and let me know at every stage how the process was coming along. Couldn't recommend them enough!
Buyer
14th May 2022 (2 years ago)
M Bozkurt
Amazing service, what a great team. Thank you
14th May 2022 (2 years ago)
C Nightingale
Appalling customer service, leave you in the lurch after putting an offer in a property, only to act surprised and tell you they’ve received a higher offer the next day when YOU call them. No excuses for poor service, if looking to sell your id stay clear. Not positive experience from buyers point of view.
Buyer
20th Apr 2022 (2 years ago)
V Wilcock
A friendly team. Just like to say thank you for today Tracy you where a great help much appreciated.
9th Feb 2022 (2 years ago)
S Ellis
Helped find us our new home, friendly, helpful, professional and efficient, if I were to sell I would defiantly go to this team. Thank you
Buyer
8th Feb 2022 (2 years ago)
R Johnson
Absolutely atrocious service at the ossett branch me and my wife recently rented a property through the ossett branch our point of contact was a woman named Tracey Absolutely appalling service we both had to repeatedly ring everyday chasing information from her and send multiple emails with the same information again and again please avoid this branch at all costs it is not worth the hassle if I could leave minus stars I would
We eventually got the keys late on the day we gave the keys up at our current accommodation even though they were promised earlier with a pregnant wife aswell
AVOID APPALLING CUSTOMER SERVICE
Tenant
31st Jan 2022 (2 years ago)
V tutorials
The worst business I have ever dealt with!! Going through renting a house currently and the way we have been dealt with is absolutely appalling. The most miserable, unprofessional, unresponsive, utterly useless people I have ever had the misfortune to deal with.
Not only have we been continuously lied to but now our calls are even being ignored.
Tracy who we dealt with originally was just atrocious, never gave us a call once to update us so we called the branch ourselves every day to know what was going on. Only to be told now that we have transferred over to the Wakefield branch that she has done absolutely nothing and even gone against what we have been told!!!
When Tracy isn't in I dealt with Emily who I thought was doing everything she could to ensure we got the keys at the weekend. Not only do we have a time limit for our current property but I'm 4 months pregnant and she knew all of this and getting married in a weeks time then going on honeymoon for 2 weeks out of the country, all of which was stated at the time of viewing the property. However, after our calls being ignored all day long we arrive at the Wakefield branch to be told that everything Emily said she was going to do, she did none of it!!!
The way Emily dealt with my partner was just ridiculous, no use of words but actually shrugged her shoulders and rolled her eyes when he asked her a question.
This company is an absolute shambles and a joke and we have not 1 good thing to say about them.
They do not care about anything at all and make it unbelievably difficult and long.
Never have we ever had something go on for so long and with no end in sight.
The worst customer service I have ever received in my life and will never ever use them again for anything!!!!
Tenant
26th Jan 2022 (2 years ago)
D Mead
Very pleasant and helpful staff. Glad to be using them to buy our new home
Buyer
6th Nov 2021 (3 years ago)
L Thompson
All at Reeds Rains Ossett made the process of selling and buying my new house as smooth and stress-free as possible, with particular thanks to the excellent Daniel Field.
Seller
13th Jul 2021 (3 years ago)
P Morley
Ian and Daniel made the whole process of selling my house very easy. They kept me updated continually and I can highly recommend Reeds Rains.
Seller
30th Jun 2021 (3 years ago)
N Bardsley
This is the best experience I have ever had in selling my home.
From the first meeting, the marketing pack and the handling of prospective buyers I couldn’t have asked for a more sensitive and professional service.
My house sold at the price I had hoped in 4 days. The staff are superb and I would highly recommend them to anyone. Thank you Ian, Daniel and Tracy
Seller
21st May 2021 (3 years ago)
P Burns
Reeds Raines are handling the sale of a property in Ossett for me. Daniel Field of Reeds Raines has been excellent, very professional in keeping me informed and advising on the progress. I have been very impressed, and would not hesitate to recommend Reeds Raines services.
Seller
22nd Feb 2021 (3 years ago)
K Walton
Excellent service, Daniel was very professional and friendly. Would definitely recommended Reeds Rains.
4th Dec 2020 (4 years ago)
S Miller
Great efficient service making the whole process a pleasure. Thanks Tracy
27th Nov 2020 (4 years ago)
A sampson
Amy was really good and knows her stuff .would use her again.tracey was really good at closing deal.would use her again too.all in all very good all round.got to be best in area without a doubt.knocks spots off of other agents.
30th Oct 2020 (4 years ago)
A copp
Excellent service from Amy and Tracy kept us up to date all the way through wouldn’t hesitate to recommend them
2nd Oct 2020 (4 years ago)
S Froggatt
Great service from Jonny today, rang up for a viewing and was able to see the house an hour later.
29th Aug 2020 (4 years ago)
J B
Great people, very helpful
17th Jul 2020 (4 years ago)
S Walker
We have been dealing with Carl at the Ossett branch since September 2018 and can’t sing his praises high enough. He has arranged our mortgage and it has been totally hassle free for us. Would highly recommend to you them.
2nd Oct 2019 (5 years ago)
C Spon-Smith
Extremely professional valuation done on our house by Samantha and excellent service throughout entire process from the Reeds Rains Ossett branch.
Seller
9th Sep 2019 (5 years ago)
M Bould
WORST ESTATE AGENT EVER!!!!!
LACK OF COMMUNICATION, 4 WOMEN IN OFFICE USUALLY PICK UP MY EMAIL NONE OF THEM BOTHER TO REPLY BACK. THIS NOT FIRST TIME COS IT'S MANY TIME THEY INGORE ME.
HORRIBLE ATTITUDE FROM STAFF (WOMEN) ALL OF THEM IS MISERABLE FACE.
TWO PERSON IM PRAISE IS CHRIS (VALUATION) AND JOHN,
CHRIS THE PERSON ALWAY RESPOND MY EMAIL AND JOHN SHOW GOOD MANNER. ALL THESE WOMEN AT OFFICE SHOULD BE SACK BIG TIME!
PLEASE DO NOT PUT YOUR HOUSE ON MARKET WITH THEM OR BUYING PROPERTY FROM THEM MAKE SURE DEAL WITH CHRIS OR MANAGER NOT THESE ALL WOMEN!!.
NIGHTMARE ESTATE AGENT EVER!! THANK GOD IM FINISHED WITH THEM NOW!
Seller
6th Aug 2019 (5 years ago)
D flint
Excellent service. Staff always ready to help.
12th Nov 2018 (6 years ago)
J Edwards
I can't praise Reeds Rains at Ossett highly enough. All the staff are friendly, knowledgeable and most of all enthusiastic about the sale of my property. A sale has been achieved in less than three weeks and I would like to thank them for the excellent service I have received.
Seller
7th Nov 2018 (6 years ago)
A Beddoes
Keren and her team were fantastic throughout. They managed to get the full asking price within 6 weeks of listing and were proactive throughout a protracted and challenging sale process. Thank you!
Seller
25th Sep 2018 (6 years ago)
K F
DO NOT USE!!! Awful service staff do NOT know what is going on house still has not sold in over a year ! Full of lies and very dishonest staff. Avoid where possible
Seller
3rd Aug 2018 (6 years ago)
A wainwright
Highly recommend. Very friendly and kept in the loop throughout.
1st Mar 2018 (6 years ago)
jamesstone123
Nice, quick and easy. Everyone was very polite, the whole process was basically handled for us, absolutely no complaints whatsoever!
20th Feb 2018 (6 years ago)
D Squires
The staff here were absolutely amazing. My house was a bit of a challenge to sell as it was very unique. But they did so much to make it happen. They made sure it went through as stress free as possible for us. I can not thank them enough. They kept great communication with us throughout the whole process. Thank you all very much
Seller
20th Feb 2018 (6 years ago)
J kemp
Absolutely fantastic service. I made a big mistake by not selling my house with Reeds Rains I did however buy through them and found the whole of the Ossett branch to be amazing! Would highly recommend!
Buyer
12th Oct 2017 (7 years ago)
M pitchforth
Fantastic service - SOLD within a week of advertising. Keep us updated and informed until the day we completed. Very friendly approachable staff. Emma and Sarah - thank you very much for your professional service. Wouldn't hesitate to recommend you to our family/friends. If you want to sell your house then this is the place!
Seller
5th Oct 2017 (7 years ago)
C Abdy
We don't live locally so when choosing an Estate Agent to deal with the sale of Mums property we needed someone who would keep us in the frame at all times Reeds Rain did this and more.We sold very quickly due to their good sales team friendly approach and seeking out probable buyers.We think they gave us 5star treatment so in return give them a 5star review Thankyou Sarah and Co. Alan&Carol Abdy
Seller
3rd Oct 2017 (7 years ago)
M Turner
Excellent support and service from Sarah Webster. Disappointed with other estate agents in the past but Reeds Rains definitely worked hard to sell our property. Thank you.
Seller
28th Sep 2017 (7 years ago)
J Mitchell
Had fantastic dealings with the team at ossett while purchasing a property through them. Excellent communication throughout and worked very efficiently- thank you
Buyer
20th Sep 2017 (7 years ago)
G Hampson
Fantastic service from start to finish selling my property. Professional and friendly staff.
Highly recommend Reeds Rains Ossett.
A special thank you to Sarah Webster and all the team. It took just 12 days from for sale board to sold!!!.
Seller
20th Sep 2017 (7 years ago)
W Ashley
Lovely until the house sale went through. Then didn't care. We were forgotten about.
17th Jun 2017 (7 years ago)
A Rowland
Wouldn't recommend we had our house with this branch a few months ago. No interest in selling our property at all. When we had viewings and wanted to hear some feed back it was always us that had to chase them. Also they have two seperate sides for buying and letting most of the time we had to speak to someone from the letting side because the selling side were never in the office poor.plus aswell seem to get the impression they were only interested in the upscale properties not the two bed properties like ours. My advice go with anoter estate agent especially if your selling a house below 150k
Seller
7th Apr 2017 (7 years ago)
C Burns
Excellent service, kept all parties updated, sold my house within 9 days of going online. The whole process was smooth and efficient and completed within 10 weeks of advertising. Happy in our new home now and would recommend the professional service from Sarah Webster, Ossett Branch.
Seller
12th Dec 2016 (8 years ago)
S Hackett
Emma Charlton was fantastic help full and really good at keeping us posted with the news on our property that we was buying from reeds rain just want to say thank you x
Buyer
29th Nov 2016 (8 years ago)
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