A great team who communicated well right the way through which was important to me. Photography was excellent. No hesitation in recommending.
Never had any communication from them apart from endless emails that were not suitable for what property i was looking for. Most of the properties were emailed again labelled as new in when that is clearly not the case. Spent ages looking for their office to realise they are an online agent. No customer service at all so decided to just come off the mailing list. I prefer to speak to people and have a local office to visit, not very good service at all. They don't even print details, not good for the older generation like myself.
I've dealt with PRH as both a tenant and landlord over the past three years, and have found their entire team to be consistently warm, friendly, professional and knowledgeable. I'd have no hesitation in recommending their letting service. Appreciate their hard work and.
I’ve had the misfortune to deal with several staff at PRH. I found them to be very unhelpful, evasive, unprofessional, and extremely condescending. Eventually, after 18 months, 3 letters from Cornwall Council and from the RSPCA the issue has finally been resolved.
Sold my house through Millers Penzance last year, and was thoroughly delighted with the service I received. Stacey and the team kept me up to date at every stage of the selling process, and I found them to be friendly and professional.
A Google User
I recently tried to get a valuation on my property by Victoria at the Penzance branch of Miller Countrywide. She repeatedly failed to return my calls having previously promised to so. When i went into the office I found her to be rude, unprofessional and incompetent.
Bought our house through whitlocks who had taken over the selling agents mid-contract, I'm very happy to say they were exceptionally helpful and very nice people indeed to deal with. Professional and efficient. A credit to the business.
Kept me very up to date with property’s on the market. I received daily emails from Emma, even before they went on rightmove. And I also received in post. I would use them to sell my house. I never had post from other places apart from Marshall’s.
Travelled 4 hrs, waited 40 mins to then be told the property was not available. Disgusting service a call to let me know is very easy. I will be taking this further as I am very cross and upset about it.
Dan at Millerson Penzance has been so very helpful with our property purchase. I would highly recommend Millerson based on the excellent service we have received. Even in Dan's absence other members of the team jumped right in to promptly assist with any queries. They went well over and above to assist with the sale. We have vast experience with estate agents and Millerson have proved themselves to be amount the best I have dealt with. A special thanks to Dan, Tony and the team!
I booked a house viewing with Jessy to view a property in Cornwall. We are cash buyers and do not have a property to sell. We were in Cornwall as my partners mother is seriously ill and we need to get a property to be close to her father. We said we could do it before Monday if need be and if there were other viewings but Monday was easier for us. As it was we were in Cornwall on Thursday anyway visiting my partners mother in hospital. We booked a hotel in the village and were very excited. Jess promised us that even if there were bookings before ours she would wait until our viewing to put any offers in. I reiterated we were happy to come before if need be as we were really keen on the house. Imagine our horror at getting a phone call two days before we set off to say an offer had been made and accepted! Karen who called me was rude and very assertive. We are devastated and had to pay for our room in the hotel even though we are now not going. I would never trust the word of this company which is a shame as we will probably have the misfortune of dealing with them again as we still need to find the right property in our desired village. I had a very strong intuition that the house would be sold at the weekend but foolishly ignored it (never do that!) because I thought I was being paranoid!
Happy to show anyone interested the email confirming my appointment...
I would certainly advise viewing the property on Monday to fully appreciate its proximity to the sea and its lovely location. I can confirm your viewing is booked in for 3.00pm on Monday 5th and unless I hear from you to say otherwise, I look forward to meeting you there.