We made the right choice in selling our house with Knight Frank and were exceptionally lucky to have Francesca overseeing the process. She was superb, extremely professional, a pleasure to deal with and we especially appreciated her unflappable nature and calm energy. Highly recommended.
I have recently purchased a house 12 miles south of Bath through Knight Frank's Bath office. The viewings were arranged at short notice because we were coming a long way and the viewing staff could not have been more accommodating and were very well briefed. We had difficulties with our purchaser and Knight Frank were very helpful in keeping our vendor informed and on side. The brochure about the house we have bought was beautifully produced. Knight Frank acted most definitely in their client's interests but were very supportive of us as well.
Our house which has been sold by Adam Scott’s sales team who were unfailingly cheerful and positive with all prospective buyers, including those who made multiple repeat visits.
The team:Mia,Catriona, Leanne and Adam were always available at the Frome office, either by phone or personal visit and gave very useful advice and reassurance.
I cannot recommend the Frome office of Cooper and Tanner highly enough.
Very slow at responding throughout the whole process, and I got the instinctive feeling that there was some underhandedness going on.
I took my business elsewhere.
Fantastic estate agents, great local knowledge, friendly but professional staff, without the usual pushy sales approach. Buying a house through the Fidelis office in Bath was painless. We've bought multiple houses over the years and had to deal with some shoddy estate agents, I can wholeheartedly say that the team at Fidelis are the exception to the rule. They couldn't do more to help accommodate our needs. Highly recommended. 5 *
Very friendly and professional from start to finish.
One of the reasons we chose this firm is because they were the only one to talk honestly and not belittle or talk down their competitors in order to gain customers (unlike two other firms in the city), Mark was our first contact with the firm and remained courteous and informative from the outset to completion.
The viewings team were excellent, respecting our property at all times and giving feedback.
We also bought our new property through Fidelis which made this very easy for us, Matt from the viewings team was very patient with us as we looked at properties and any questions we had that couldn’t be answered at the time of the viewing would be answered as soon as he was able to contact the vendors.
I would recommend Fidelis to anyone and everyone.
A friendly, professional and approachable local company.
Very positive experience and happy to recommend and endorse their services to others. Special thanks to Katie for all your help.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!