I am using Connells for the sale of my property. From the initial meeting and going on the market through to the stage we are at at the moment the whole process has been smooth. There is always somebody at the end of the phone to answer any questions, when visiting the branch all the staff are helpful, friendly and polite. Martyn assisted us with our mortgage and gave the best advice whilst explaining and clarifying anything we were unsure about. I would 100% recommend Connells in Yeovil they are friendly, helpful, efficient, everything you need in what could be a stressful situation. Thank you for all your help :)
Excellent service provided by all the team at Mayfair. Sold my house quickly with brilliant updates all the way through as well as being extremely professional from start to finish. i would certainly recommend them to anyone thinking of selling their house.
Rented a property through the estate agent, which happened to belong to the estate agent owner Stephen Froy.
We were promised that the property would be in a good condition when we moved in, however we arrived with it being filthy. Dust was everywhere, leak around the toilet and the stench of damp everywhere. The oven was also thick with grease and grime that must have been built up over years.
When we addressed the problems to elder and Froy estate agents it took a vast amount of time for us to receive a response from the landlord (Stephen Froy); legal action had to be mentioned until he would respond. Eventually he came to visit the property, to view the problems. His response when my fiancé mentioned the uncleanliness of the house was "I am a man, I don't notice these things".
Luckily enough we manage to escape the contract early, however had to throw away items due to mould growing on items we had stored in the kitchen cupboards, this included a George foreman Grill and table matts.
We have used GTH Ilminster to buy and sell our home and also to let it out to tenants. Throughout our dealings with them we have found the whole team to be helpful, approachable and quick to respond to our enquiries. They have shown initiative and dedication when dealing with our affairs. We would highly recommend them.
Avoid at all costs. They did nothing but play silly games to try and push the price up of the property we were trying to buy. Unprofessional, unhelpful and obstructive. Would never deal with them again.