Saw the mortgage advisor in the Crewkerne office Samantha Hooper and she was very quick and efficient and I have recommended to her my friends/family. She was lovely to deal with and so easy to talk too. Explained mortgage options in an easy and understandable way. Thank you Sam!!! ????????????
Jo and Chris at Mayfair Crewkerne have been professional, tenacious and efficient. I could not have used anyone better for my sale and purchase. Highly recommended.
Rented a property through the estate agent, which happened to belong to the estate agent owner Stephen Froy.
We were promised that the property would be in a good condition when we moved in, however we arrived with it being filthy. Dust was everywhere, leak around the toilet and the stench of damp everywhere. The oven was also thick with grease and grime that must have been built up over years.
When we addressed the problems to elder and Froy estate agents it took a vast amount of time for us to receive a response from the landlord (Stephen Froy); legal action had to be mentioned until he would respond. Eventually he came to visit the property, to view the problems. His response when my fiancé mentioned the uncleanliness of the house was "I am a man, I don't notice these things".
Luckily enough we manage to escape the contract early, however had to throw away items due to mould growing on items we had stored in the kitchen cupboards, this included a George foreman Grill and table matts.
Recently needed to sell my mother's house, I was helped though the whole process by a lovely young lady called Tianna Amor, she couldn't do enough for me. She helped make a very difficult thing so easy for me and kept in constant touch with me right to the end. Was very surprised as she was a very young lady but she knew what she was doing.
Disappointing service from an estate agents that prides itself on its "exceptional level of service". Waited 5 days to arrange a viewing (NOT available 24/7 as they claim!), rang up twice and was promised a call back but never received one. When I rang the third time, I was told that I had been misinformed about the property and had to give my details (budget, rooms etc.) for the third time. When I become frustrated, the lady appeared to laugh? Very disappointed.