Claire and Darren were absolutely brilliant. From start to finish they kept us up to date. Highly recommend
As a first time landlord I've been very grateful to Darren and Claire for their advice and support. They have years of experience and have quietly and professionally managed the rental of my house. They have provided impartial liaison between myself and my tennants and have answered my many questions quickly politely and accurately. Thanks guys for all your help.
I had a very good experience dealing with reeds rains. My house was sold rather rapidly and the process was hassle free. This was mainly down to Lisa whom was excellent.
The purchase of our first home became a long and complicated process, for many reasons. Reeds Rains, however, were consistently brilliant. Constantly updating us where they could. Every enquiry, of which there were many, was dealt with quickly. Despite us often becoming frustrated with other parties, the team did everything they could to find us answers and speed up the process. Even when it probably wasn't part of their job! Thanks Reeds Rains, especially Sarah, for putting up with us and helping us get into our first home!
Really like the people that work here, they are helpful and friendly. They have a big selection of student properties and can advise on walking distances to town.
Beyond poor. Authors couldn't invent a poorer experience apart from maybe my family murdered at the viewing by the letting agent. Sly, Underhand. Lied, made stuff up, Were not interested in getting us to see the house. Told us we couldn't put a deposit down on it until monday morning yet let someone do it AFTER closing time on a saturday. double booked the appointment to force peoples hand. standard aggressive sales tactics, with very little customer care. Turned up at our viewing for the agent to walk away with another family already knowing he had two families to view at the same time.
Pictures available were not of the property available which wasn't disclosed either.
Wouldn't recommend anyone to use these as letting agents to let their properties or to let from.
Brilliant staff answered all questions without hesitation best agent in area by far
Rented- worst experience ever. Be careful as they won't give full bond back. Handed keys back 3 weeks after we moved out and was even charged for Windows to be cleaned and a gardener to cut back garden grass. Never had this problem with lifestyle.