G Maughan
Recently sold my home with Robinsons and I would highly recommend the staff at the Spennymoor branch.... Read more
Seller
27th Aug 2025 (11 weeks ago)
S Geen
We found the staff very friendly and supportive. When our original purchaser pulled out only 4 days before the requested completion date we advised the agents. They were extremely proactive and within an hour of them being told this we had a second full price offer, and completed within a month. The whole process taking 4 months from listing to completion.
The manager was very flexible during the photoshoot, ensuring the property was shown at its best.
It was very good to have an Estate Agent based in the area, with local knowledge.... Read more
Seller
16th Aug 2025 (13 weeks ago)
C Galloway
Sam, Nicola and the team were amazing and so so helpful during my house buying process. They kept me informed during every step of the process and went above and beyond to get things sorted. I would highly recommend Robinsons Spennymoor! ??... Read more
Buyer
7th Apr 2025 (7 mo. ago)
J Comby
Great estate agents every member of staff was top class and they got everything done super quick and easy what more could you ask for... Read more
D Spanton
Fantastic from robinsons, last year we sold our first home through robinsons. Sam was fantastic in the whole process of us buying and selling along with the other office staff. Very informative throughout????????... Read more
Seller
4th Apr 2025 (7 mo. ago)
O Hodgson
Sam and the girls are absolutely amazing!!! I would recommend anybody to use Robinson’s Spennymoor. They have gone above and beyond and deserve every bit of credit they get ????????... Read more
R Dawson
Another good experience purchasing a property through Robinsons. Big thanks to Sam and the team.... Read more
22nd Nov 2024 (11 mo. ago)
J Kerwin
Excellent service from the very beginning until the house sale was complete. Sam's knowledge of the local area and honesty regarding sale prices was second to none. The admin team were always polite, efficient and quick to act.
Would definitely use Robison's again in the future.... Read more
4th Nov 2024 (1 year ago)
D Spiers
Top class service from Sam and all the girls in the office. Made the selling and buying process stress free and kept us updated throughout. 5 stars to Robinson’s Spennymoor, massive thanks to all and definitely recommend.... Read more
Seller
24th Oct 2024 (1 year ago)
J Dixon
Outstanding service from start to finish. Great communication and updates throughout the sale that made for a stress free experience. Sam was fantastic and Julie was a pleasure to speak to and a massive help at every stage. Can’t recommend Robinsons Spennymoor enough, thank you for your hard work making my sale so easy... Read more
Seller
30th Sep 2024 (1 year ago)
G Myster
Some boy Sam... Read more
5th Jul 2024 (1 year ago)
P Fletcher
Very Satisfied. Professional friendly staff. Highly recommend... Read more
20th Jun 2024 (1 year ago)
M Bostock
Well I don’t really know what to say other than fantastic!! Sam and his team went above and beyond for my family, selling a home is meant to be one of the most stressful things you can do (or so they say) but Sam and Mandy who were dealing with the sale of my house were top class no complaints at all just a big thankyou! Can’t recommend Robinsons Spennymoor any more - from the valuation process with Sam and the taking of photos he was professional but down to earth and made me feel in safe hands every step of the way. Mandy updated me sometimes daily with progress and if I had any queries big or small she was just a phone call away they really did go above and beyond. Thankyou from me and my family we can’t thank you all enough ????... Read more
Seller
4th Apr 2024 (1 year ago)
C Pickering
Excellent service as always from the team.
Haven’t bought many many properties from Robinsons this branch always delivers a 5 star service ??????????.... Read more
Buyer
28th Mar 2024 (1 year ago)
Keep you in touch as how the sale is going any questions always there to help... Read more
Seller
10th Mar 2024 (1 year ago)
Lauren
Was very snappy and blunt with me while viewing a property. Couldn’t get me out of the house fast enough and answered my questions with “ I don’t know, ring the office”. Very upset as I was interested in this house.... Read more
16th Feb 2024 (1 year ago)
M KHALIDBHATTI
It was great experience working with Robinsons but I must say branch manager Sam is great asset for company. He is the one who made my experience with Robinson great. I thank you Sam for being such friendly professional who is always ready to go extra mile to achieve high standards . Thank you Sam .... Read more
1st Feb 2024 (1 year ago)
N Fawcett-Franey
Absolutely fabulous throughout, professional, helpful, great advice, guided through the whole process, efficient and a pleasure to deal with. Would highly recommend the whole team at Robinsons Spennymoor . Can’t thank them enough!... Read more
1st Feb 2024 (1 year ago)
A Jordan
Very professional from start to finish in the sale of our house.... Read more
Seller
15th Dec 2023 (1 year ago)
C Smith
Just recently sold my house with Robinson’s and from start to finish the team have been fantastic. Nothing was too much hassle and I would highly recommend you choose them to sell your home.... Read more
Seller
9th Nov 2023 (2 years ago)
A Sanderson
Excellent to deal with... lovely staff and very professional... Read more
29th Oct 2022 (3 years ago)
B Rowland
Purchased my first home via Robinsons in Spennymoor, team were extremely helpful throughout the process and Terry Hogg the mortgage adviser provided excellent and efficient service, no questions were unanswered. Thank you for everything couldn’t recommend enough!... Read more
29th Jan 2022 (3 years ago)
P hall
Very happy with all of the staff at robinsons, they have helped me throughout the years with clients for renting and also selling of the property, thankyou to all... Read more
26th Jan 2022 (3 years ago)
C Gardiner
Excellent experience selling our house with Robinson's Spennymoor, extremely helpful and friendly staff.... Read more
26th Jan 2022 (3 years ago)
J Carrington
All the members of staff are extremely professional, polite and sincere, would go above and beyond to help out, wouldn't use anyone else.... Read more
14th Dec 2021 (3 years ago)
D Swales
Excellent... Read more
16th Aug 2021 (4 years ago)
T Hopper
We have rented 2 properties with robinsons over the last eight years we find that everytime we have to deal with them there are problems.. Like booking a courtesy call (for them to check property is looked after) & they cancel then you get a letter to say you have to give them access to the property!? ???????booked electrician they don't turn up.. ???? If you need a repair they seem to take ages to sort it.... Read more
15th Mar 2021 (4 years ago)
A Smails
Very helpful ????????????... Read more
11th Feb 2021 (4 years ago)
S payne
We had our home valued by Robinsons and agreed to let them sell our property.
When ever we had a viewing they seemed very slow in chasing feedback from the potential buyers. We were also concerned at times with amount of times our calls were unanswered when we phoned the agents.
When our property failed to sell we reduced the price over a couple of years by about 25%.
The agents then advised us to drop the price further which would have ment selling the house at 60% of what they valued our property at.
We refused to drop the price further and were told that we would not sell the property at that price.
Shortly after, we managed to sell our property without reducing the price as the agents advised.
This would have lost us £20.000.
We always try and support local business but would never chose Robinsons as our agents again.
We found them unprofessional and would not recommend them.... Read more
11th Aug 2020 (5 years ago)
A Willis
Place... Read more
26th Jun 2020 (5 years ago)
Genuinely awful customer service! The staff are rude, sarcastic and patronizing. I have never left a negative review for anyone so congratulations for being the first.... Read more
Buyer
17th Oct 2019 (6 years ago)
S Lee
Because I was frightened of upsetting them. ????... Read more
3rd Oct 2019 (6 years ago)
D Robinson
Awful experience and customer service. I would avoid Robinson's Spennymoor at all costs... Read more
8th Jul 2019 (6 years ago)
A George
Brilliant company, girls in spennymoor branch are fantastic.... Read more
28th Oct 2017 (8 years ago)
C Young
Really good company... Read more
29th Jun 2017 (8 years ago)