P bowman
Very professional explained the process of selling a home Scott was brilliant... Read more
Seller
3rd May 2024 (8 mo. ago)
S Pinchy
Worst estate agents, sorry - worst human beings ever. Desperate liars who take advantage of tenants in bad situations. I don't know how they live with themselves.
They rent out properties that are rat ridden, water damaged trash. Don't trust it even if it looks ok upon viewing. And they're in alliance with horrible landlords. They actually laugh at your problems when you contact them.
Please, for your own well-being, for anyone you love - don't ever rent or buy from these criminals.... Read more
Tenant
3rd May 2024 (8 mo. ago)
Worst experience of my life... Read more
Tenant
19th Mar 2024 (10 mo. ago)
D Mccall
Very helpful staff... Read more
2nd Mar 2024 (10 mo. ago)
J Lewis
Worst estate agents in the north east. Problems from day one, no communication unless we bothered to ring them, the manager Scott has the worst attitude over the phone, the landlord of the Bearpark property DH7 7TE should get rid of these as they’re absolutely useless. We waited 8 plus weeks to move into the property and had money coming out of our banks for gas and electricity through the third party company they use “vouch” - avoid 11 hartside view and any other properties these have advertised, we are currently moving into a property on Monday that’s the exact same but cheaper that we viewed yesterday, cowboy of an estate agents.... Read more
Tenant
29th Feb 2024 (10 mo. ago)
Audrey
Up to now things go OK after a bad start... Read more
21st Nov 2023 (1 year ago)
M Murphy
A decent company who cares, we’re real supportive during a recent family bereavement... Read more
29th Jun 2023 (1 year ago)
They will not help you. They will not maintain houses to a livable standard. They will not keep their promises. They will not care about you. Do not use them as a company unless you're absolutely desperate.... Read more
Tenant
17th May 2023 (1 year ago)
R Howlett
I found them very professional. Quick to deal with any problems and they was sorted straight away. Office staff were helpful . I have been with them for three years... Read more
Tenant
31st Mar 2023 (1 year ago)
S Kemp
One of neighbours have been waiting for ages to get repairs done etc. They keep trying to visit when he is at work instead of arranging dates and times. Even if they do they don't get anything done.... Read more
Tenant
31st Mar 2023 (1 year ago)
FISH.
Absolutely awful service.... Read more
8th Mar 2023 (1 year ago)
Absolutely terrible experience. Got the property in a terrible state. Wasn’t cleaned. Trash from previous tenant left all over the property. Been trying to get that picked up and was promised it would be but haven’t been able to get in touch with them. Repairs left pending. I’m just sick and tired at this point. It’s truly affecting my mental health.... Read more
Tenant
25th Feb 2023 (1 year ago)
Property was in an absolutely awful state from day one. Promises were made to resolve issues and never followed through. Would take months to get a decent reply from them on anything even urgent matters. Pretty much ruined my life renting with them.... Read more
Tenant
28th Jan 2023 (1 year ago)
V Kemp
Rubbish. Completely unhelpful and incompetent. One star is generous!... Read more
19th Jan 2023 (2 years ago)
A Bennett
Absolute terrible letting agents the worst you can get get. If I could give a minus score I would, rented a property off them for nearly 4 years. Rent was payed up to date until we starting having problems needed repairs done and guess what nothing ever happened. I got the same excuse every time someone will be out, we will send it to the landlord. We had damp in the porch from moving in windows cracked in the back room which was wrote down on viewing and told it would be replaced and nothing ever did, two holes in the roof which never got fixed light fixing that were so old and corroded that they wouldn’t hold a light bulb. The list is endless and nothing ever got done all they are after is the money and not doing any repairs. Avoid at all costs!... Read more
Tenant
14th Oct 2022 (2 years ago)
B life
Total waste of time... Read more
19th Apr 2022 (2 years ago)
D Curle
If i could give a minus score i would, live next door to a property they are letting agent for, young family cant get repairs done,fence blew down during November storm, still waiting for repair, staff lie saying quotes for repair were in.....they were not, and when i have contacted them myself to enquire about completion of repair i was lied to they gave dates for repair to start and still waiting, total shambles of a company... Read more
Landlord
27th Jan 2022 (2 years ago)
S Pringle
Useless... Read more
20th Jan 2022 (3 years ago)
B Clark
Got the house we were looking for... Read more
7th Nov 2021 (3 years ago)
I chelu
They are lovely people working there they sorted straight away my renting place at this point was a nice experience!!!... Read more
Tenant
1st Sep 2020 (4 years ago)
L Woodley
Dont rent a property they dont get repairs done and when they send the same repair men for every job that they dont fix its disappointing and hard especially when you have young children... Read more
Tenant
3rd Feb 2020 (4 years ago)