Polite friendly and efficient staff and management, with great working knowledge of their business.
Photography and marketing were great.
We were kept regularly up to date with the sale of our property.
A little pricier that what we had hoped for, but as the saying goes, "Quality is remembered long after a low price is forgotten"
I have been to this agent quite a few times in the past few months and got to know the team quite well. I have rarely met such a knowledgeable, enthusiastic and committed team of agents. They are all passionate about helping their clients to sell their houses and offer an all to rare positive example of great customer service. James Du Pavey himself is the consumate professional and having spoke to many of his clients recently I am increasingly impressed by the positive views all his clients have of him. A growing star and definitely one to consider when selling or letting your property.
My husband and I have had a rental property managed by Tinsley Garner since 2012 (until 2018) and we have been very happy with the service offered by the agents.
Over the years issues with the property has been dealt with very efficiently which kept our tenants happy. In fact, we have never been without tenants.
The agents always acted professionally and gave advice that reflected many years of experience.
To see comments on insults and unprofessionalism is really not in line with our experience but may stem from a quick encounter with the agents instead of years experience with them.
We will definitely be using Tinsley Garner when we are in the market for property again.
Tinsley & Garner are a pair of reprobates. They purposely over value properties just to get the sales contract and to get the property on their books. Then after 3 to 4 months with no/little interest they recommend that you lower the asking price. Have you checked on Rightmove to see how many of their properties get reduced after 3 months!
Before setting up T&G Ltd the two directors had no estate agency experience and currently are not a member of any estate agent/surveyor regulatory body or organisation.
We would like to thank Stan for helping us find the house we never thought we would get. He knew exactly what our requirements were and he delivered on all counts. He was always friendly, helpful and kept us informed all the way. We would not hesitate in recommending Reed Rains and once again a huge thank you to Stan.
Unfortunately, I didn’t want to award them even 1 star. The service we received was utterly shocking, we gave them 3 weeks to list our property and they were still unsuccessful in listing it. Eventually, we pulled the contract and went with James Du Pavey, they took 4 days to visit us, take pictures, measurement etc.. produce our brochure and list the property in 4 days! I do not recommend Reeds Rains and after speaking to a number of other people, we are not the only ones to receive a bad service.
Butters have been in contact most of the way & have been helpful with parts of the deal that have been a little sticky. This has been the sale of my husbands rented property in Stone but I also have had good dealings with Butters on the auction sale of the mother's house in Meir. I've found Butters to be a good place to go when selling or renting a property & the cost is fair. Thanks for all your help.
Avoid, avoid, avoid! Offered us no help in searching for an office premises. We went here as we are a local business & we are appalled at the lady's attitude today when visiting, you could tel she could not be bothered.
We will be taking our business elsewhere!