I have dealt with Dart and Partners several times over the years, both in a personal capacity (buying my home) and professionally (in relation to property development opportunities). They are well staffed, and have an excellent local reputation and strong market presence.
Roach Planning and Environment Limited
Surprisingly unhelpful, and rude over a simple request and was very shocked with the customer service
We would like to thank Helen for her help, advice and guidance, through a very complicated purchase of a flat. She was regularly in contact with us, the seller and solicitors, keeping us informed and helping to ease some of the anxiety associated with fixing defects in the leases and freehold. The process would have been much more difficult and stressful without her contact. We have now exchanged contracts and remained sane with Helen's input. Thank you Helen, you have been a friend.
The team at Chamberlains have been incredibly helpful and professional throughout our purchase process. All requests for information were handled promptly and efficiently, going above and beyond what we would normally expect, such as taking extra photos and room measurements after our second viewing, and following up with the vendor with our numerous questions. I would highly recommend Chamberlains to prospective buyers.
Terrible rental service from Fulfords. They gave us the wrong house keys moving in - and then moving out they haven't bothered to do any work and so my credit rating is getting trashed due to energy, water, council tax all staying in my name rather than the landlord's name. So just racking up huge unpaid bills on the old property Fulfords rented to us.
As a purchaser wanting to arrange things from a distance I have been extremely pleased with the additional help provided by this agency, particularly in arranging for a quote to get repairs done prior to agreeing the purchase price. If we had needed to arrange for quotes ourselves it would have been much more difficult to have confidence in our offer. The negotiation was handled very well.
Very Very poor service. Given inaccurate information leaving me out of pocket by way of legal fees. Sent Email requesting procedure to file formal complaint, no response. Contacted Will Smith owner received rapid phone call to say looking into matter and told he would get back to me during the week. This did not happen. Left voice mail no reply. Will now have to take to Ombudsman. My trust in this Agent has been lost and would not recommend this agent to anyone. Very unhappy