Recently completed a purchase with the help of Shannon. I found her to be professional friendly and knowledgeable in regards to the property and she kept me fully informed throughout the process. I would highly recommend Darlows to anyone wishing to buy or sell property in this unique area.
My experience right from arranging valuation and throughout the whole selling process has been one of complete confidence in the team. The staff have remained positive and enthusiastic at all times. Many thanks and keep up the excellent work.
I used the team from property plus with the sale of my home and I would definitely recommend them. The service I received from the first phone call to when I handed my keys over on completion was excellent. All staff were friendly, professional and would go above and beyond to help if necessary. I thank everyone there for their help in what can be a stressful time.
The experience that i had with your company was a very disappointing one.My partner and i were offered to view a property with someone from your office based in Tonyrefail at south wales. The viewing was scheduled for 9.30 A.M. on Tuesday 15th December.We turned up at the day and time stated only to discover that the person who arranged to meet us did not turn up, so i rang their office and the woman i spoke to told us that we were not on their system and if we would like to rearrange a new appointment, so i phoned them up the next day and a new one was arranged for us on Tuesday 12th January.I received a text message on that very day about four hours before our appointment to inform us that the tenancy had been granted to someone else.I was not pleased about this especially when i enquired what the reason was, i was told that the bond had been secured by these people.I asked why wasnt i given prior notice to this just to be told that their secretary must have been busy that day.They offered us a list of alternative properties on their website, but i will not be comitting myself to any of these and will not deal with propery plus ever again.It is one thing being let down once but twice is utterly rediculous.
We have had nothing but a friendly,polite and sympathetic service from this Estate Agent,and would thoroughly recommend them.
I have used their website on a regular basis to find a property as my previous house was to big for my wife and I. Having found a few properties we wanted to view I went to their offices and arranged to view one and the staff were very helpful and view another a week later however when I went to arrange a viewing on a 3rd property their attitude changed and this time a lady was very abrupt and it was obvious I wasn't going to view that property if she had to arrange it. I was fortunate that I was able to view a few properties in Porth / Tonyrefail through another local estate and purchased it recently. I would never use Osborne Estate Agents again. Alan
great service many thanks for letting my house,s sorting out the small snags made it so simple
Very incompetent staff throughout the two shops, overspoken by Miranda and hung up on several occasions. Lied to regarding the releasing of bond. When confronted in the shop, overspoke me once again, and once challenged she said she felt threatened. False promises of maintinence work for over a year. And once moved out of property, every phone call was hung up on. I wouldn’t redolent this company to anyone, because if there are any maintience jobs needed, or wanted to make a complaint, nothing is given whatsoever. Absolutely diabolical service.