having just sold my house I can genuinely say Lydia and all of the Peter Allan pontypridd team have been just wonderful! Curtious , professional, friendly and informative throughout the entire process. I would recommend to anyone looking to buy/sell.
Terrible business, went to view a property, loved it, went to pay the relevant fees and was then told we weren’t able to because they wanted someone else to view the property and then told the next day they were letting the other people view it. Our working family and money obviously isn’t good enough for this company
Dealt with Melisa James who has been brilliant in helping me look for what is a very unique set of requirements. Within days I had a list of suitable properties that not only matched what I was looking for, some properties exceeded expectations. Very friendly, comprehensive and professional advice was given, and the non pressured approach was much appreciated. If I am ever in need of further property advice, I know precisely where to go. Great service.
Well rather a disappointed opinion of this estate agent that even the manager seems to know the internal condition of previous house sales in the area by other agents.
As professional developers we find it quite amazing to be able to compare the unknown.IT MUST BE A GIFT
We think as an agent they should advise the client with concrete knowledge as every property requires varying amounts of work
We’ve recently bought our first house through James Douglas Estate agents. The service we have received has been exemplary. Nathan dealt with our house purchase and at all times he was professional, knowledgeable and most importantly, friendly. He made sure we were kept informed at every stage of the process and on several occasions went above and beyond what would be expected. We would highly recommend James Douglas to any prospective buyers. Thanks again! Cathryn and Anthony Doyle
Worst experience I've ever had! Their rent was a real dump : trash in the "garden", microwave in the backyard and so many other stuffs(cf. photos)... And the cleaning was CLEARLY not made. The house was for at least 5 persons but just 2 plates 3 forks and no knifes!! We had to send them 2 emails to have an answer because they never did the first time, If there were a unprofessionalism contest I think they could win. I strongly advise you not to rent via this agency.
I think Miranda and the team are very professional and would recommend them to anyone. Being a landlord they have always found suitable tenants and have been very helpful all along the way, from doing inventories and helping with any queries. I will be using them again when the time comes to sell or find a new tenant. Definitely A+.
Very incompetent staff throughout the two shops, overspoken by Miranda and hung up on several occasions. Lied to regarding the releasing of bond. When confronted in the shop, overspoke me once again, and once challenged she said she felt threatened. False promises of maintinence work for over a year. And once moved out of property, every phone call was hung up on. I wouldn’t redolent this company to anyone, because if there are any maintience jobs needed, or wanted to make a complaint, nothing is given whatsoever. Absolutely diabolical service.