I have just completed on the sale of my house and have nothing but praise for the team at Broxbourne. Dan and his team were helpful throughout and always kept me up to speed with the progression of my sale. I would recommend this company and this branch to anybody and everybody.
Dishonest, lazy and incompetent.
Do not trust this branch of William H Brown with your time, money or information. They do not comply with their own codes of practice or the law. They show no remorse when they are caught red handed breaking their own rules. Their senior management and head office staff are like minded. This company is untrustworthy at every level.
Find another agent, you will regret using this one.
Great estate agents. Helpful and hassle free. Highly recommended
My tenancy agreement was breached and my complaints as a tenant were totally ignored.
I have been forced to end my tenancy early and incurred numerous costs.
At every level in this company my calls and emails were ignored. They also failed to comply with the Data Protection Act and release fully the data that they held on me.
At this stage legal action is my only option.
As a tenant, landlord or seller/buyer I would avoid this company. It appears that their interest in you stops once they have your money.
A very helpful and problem free experience through Daniel and his team throughtout the purchase of our property.
Would definetley recommend Castles to someone in the future.
Awful experience. Daniel was very pushy in the valuation that he gave me. He even brought along a contract for me to sign there and then which made me feel extremely uncomfortable. He was very unprofessional and even swore in front of my young children. I would never use Castles to sell my house after this experience and will be telling all my friends to steer clear.
So because I have given you a negative review you are going to deny you ever came to value my home. I am flabbergasted by this and quite frankly offended that rather than providing an apology you would lie and deny that bad service was provided. I could perhaps understand that it may have been an off day for the valuer Daniel, however you would prefer to call me a liar by saying what I have written is false. Perhaps the attached photo of your valuation pack provides you with enough proof that you have been here. I would prefer not to speak to your office directly as this is who I have issue with. If you could please post contact details for your head office I would like to write to them directly. Yours sincerely a thoroughly disappointed Waltham Abbey resident!
We’ve bought our first home through Henry Ward. Excellent service at this stressful time, both Gavin and Caroline were very helpful throughout the process, including helping us with the mortgage.
.Mr Ward from Squerryes court and his council friends seem hell bent on re-developing the lovely little town of Westerham into another sprawling monolithic suburb all for their own greed. I will never use any of their services as it is very apparent that they are only interested in one thing and one thing alone, PROFIT, at ANY cost!!
I have had the pleasure of working with Luke and his team for the past year, i have been impressed by their professionalism and determination to get the best deal for the vendor. I would highly recommend luke and the team at kings
Beyond rude and staff were unhelpful, would not rent me a place to stay due to my accent being different and wanted nothing to do with me and my potential business.