Sold our house very fast. Customer service good. And a big thing they don't do, not like the others in town. They don't do gurzumping.
If you're looking for somewhere to let/rent don't bother with Goadsby. Worst estate agent ever! Have never ever in my whole life had ANY of my deposit taken by any other estate agent in the last 15 years that I have rented. Tenancy Deposit Scheme? Useless as even they will take the Landlord/Agent's side even when you submit evidence
I recently sold a property through Purbeck Property and was very happy with the service. I found that Mark and Dan were unfailingly polite and helpful. I prefer my comms by email and as the transaction was straightforward this worked very well, with fast responses from Mark and Dan. They kept good records of viewings and gave instant feedback, which was helpful in enabling me to log and track progress.
I had previously approached some of the larger local agencies and found that at best, they were complacently resting on their laurels and at worst, totally indifferent to a new enquiry, which was staggering. I went with Purbeck Property as they are pleasant people and try harder, giving a personal service. Their fees were much more competitive than the dominant agencies, which is an enlightened attitude considering how the traditional estate agency model is outmoded and under threat from online services.
Out of choice I would never use a traditional agency service. There is no economic justification for a linear, ad valorem fee. In fact, in any price negotiation there is always a point at which you are paying the agent to work against you as they try to close the deal. However, as I had no onward purchase and it was a remote transaction, where I could not be on hand for viewings, I was prepared to accept this. To be fair, the fact that Mark worked hard to help the purchasers to achieve a rapid exchange and completion by vigorously chasing their solicitors on their behalf was a great benefit to me too. All things considered, this was an efficient, friendly and professional service and is highly recommended.
Difficulties in the aftermath of buying :-seller left tons of rubbish plus asbestos behind in the garden, Refuses to clear it.Could do with more help from the agent, especially as it was on the market for 6months and the agent saw what was in the garden many times with al the viewings that took place.