I would definitely not recommend Goadsby based on recent experience as a buyer. They were extremely pushy, unprofessional and much more interested in their commission than providing an honest delivery of service. Avoid at all costs.... Read more
Buyer
6th Feb 2022 (3 years ago)

AWFUL from a lettings perspective. Right from the beginning our move in was delayed due to a fault with the boiler needing repair. Understandably no ones fault, until we needed to end the tenancy and they had not recorded any details on their system about the change of move in date. Lived with rusty, leaking radiators for a year and a half which we continuously reported and were not replaced until the week before we were leaving the property. We had the hassle of the repairs only for the benefit of the next tenants. Furthermore, with over 20 years experience of renting a property, I would class the wait for any decison on our deposit as long - have usually had it returned within 10 days. Apparently, Goadsby don't have any time clause written in the lease for a decison on the deposit so the landlord may take as long as they wish to make a decision. We left the property cleaner than we found it (3 full days if cleaning and professionly cleaned carpets) and they wish to deduct £445 for cleaning! They seem very reluctant to chase anything from the landlord - and have even told us that we have been waiting for the landlord to obtain a breakdown of cleaning charges - which one would hope had been obtained prior to requesting deductions from our deposit? Will never rent with Goadsby again.... Read more
Tenant
4th Jun 2018 (6 years ago)