I had a very disappointing experience with one of the leading estate agents while trying to sell my cottage, but then I was contacted by Lloyd Williams of Roderick Thomas and he was so charming I was happy to let him try selling it.
It was a totally different and pleasing experience with RT, they handled all the viewings without me being there, I got instant feedback and when finally a buyer made an offer I got good advice. I think the greatest thing however was that I trusted them, knew they were enthusiastic about my cottage and they were straight forward in their dealings with me. An excellent company with delightful staff.
I have recently been on a viewing with a member of staff at the Palmer Snell Wells office called Carole - she has been an absolute god send! The viewing was amazing, she was professionally, friendly and we were made to feel comfortable and immediately at ease. She was always prepared and knowledgeable and we have had such an easy experience purely because of her! We have popped into their office everyone was really lovely and I would highly recommend them as nothing is too much trouble, but in particular Carole is absolutely amazing! No hesitation in giving Palmer Snell 5 stars just because of Carole and all of her help - a team of Estate Agents that I cant thank enough!
A pretty dastardly company to rent from in my opinion, always trying to find ways to make more money from tenants, the worst letting agent I have ever had to use. To the point where when we bought a house we made sure not to view any properties with them.