We worked with Mark Clayton who helped us find a property to lease. I cannot say enough about his dedication to his clients, his professionalism, patience, and responsiveness. He went above and beyond, visiting a property twice to record the interior for us to view when it didn’t save the first time. He gave helpful tips and provided honest feedback. Sue was extremely responsive and called us the same day we viewed a property to give us the good news! Excellent team!
85 days ago
Terrible and appalling tennant experience. Rented a property for 5 years and was given a section 21 notice to move out suddenly (no email, no phone call, a letter pushed through the door) Managed to find a property to move to with another agents (after Linley and Simpson didn’t help us find another property at all) Then when called to give our 4 weeks notice was told we couldn’t move until the date given (October). Now in hindsight I wouldn’t mind but hang on... we lived here 5 years, not 12 months, and your kicking us out!!! We only wanted to leave 2 weeks early!!! When I called the agents to explain the situation they as always take the side of the landlord and said there is nothing I can do. Total lack of consideration when you take into fact how long we have rented with them, how difficult it is to find a property in Harrogate, and our current situation. We spoke to our new agents (who are much more customer focused) and they said that if this would happen in their business they would happily let the tennant move out early due to circumstances. I would not recommend this agents.
NaN days ago