Richard was most helpful from the outset with my purchase. He was always available to take my call or would call me back promptly. I felt that the negotiations were dealt with very tactfully and fairly with understanding of both my position and that of the seller. Richard went above and beyond with his level of service in that he was contactable on his mobile (even on his day off) and made a special trip to the property to take a measurement I'd forgotten to take during my viewing! He made every part of the transaction go as smoothly as possibly, acting as a go-between with the solicitor, the IFA and the seller. He managed to move the job along efficiently, without being pushy or pressurising in any way. A pleasure to deal with.
Richard, James and all of the team at Stuart Rushton have been absolutely fantastic in our recent house move. James was excellent in marketing our property and finding us the perfect house to move to. Richard did an absolutely brilliant job of building the chain and keeping it together through several stressful twists and turns. He really went the extra mile on more than one occasion to help us and was a calm and reassuring presence at all times. The whole team provided a brilliant service, they were pro-active and incredibly professional throughout. Every team member knew about our property (most of them visited it at the outset, prior to the property going on the market), they all kept fully up to speed with our chain and dealt with any enquiries or issues immediately. I would highly recommend Stuart Rushton to anyone.
Friendly, helpful & professional service. Honestly couldn't ask for more, we were given the best advice and kept up to date. Just wish that the house we were buying had been for sale with them as we didn't experience the same professionalism from any of the other Middlewich estate agents.
A good helpful team who help sell. Properties quite quick
Just wanted to thank the team at BJB and Lauren Ellison in particular for a very smooth exchange from start to finish. Would and will be recommending to anyone I know wanting to sell their property. Thanks guys
Exceptionally ill-mannered staff with a very lacking, unapproachable and inadequate lettings "manager”.
I was assisted by Craig from their main office, he was knowledgeable and gave all the right advice from the start. I would definitely recommend him and Hilton-Smythe, as I was given a top class service with results delivered.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!
Emma and team had been very helpful for the overall tenure and extendwd support within time. Very reasonable prices for the quality of service provided and flexible approach. Would strongly recommend iAgent, being a fair and transperant business.
My review relates to an incident of customer service of which I was left extremely disappointed, Emma was so lovely and bubbly just a shame others wernt the same, my friend has just rented a house on castle hooker street it was rented to her in rather dirty condition and unfinished jobs, she was told to get a cleaner and pass the bill on, fair enough I suppose, just would be nice to move in to your new Home and not have that hassle really.
Prices seem very fair though but for the service I received and what I have seen i still wouldn't use them.
This is of course my personal view and shouldn't be used for tarnishing a business as that is not the intention.