Fantastic service! Sarah is always available and always willing to assist in any way possible. I always feel like I’m a priority and there’s always a quick response to my requests. I would highly recommend William H Brown and the team to everyone! Thank you Sarah!
I have had two dreadful experiences of using William Brown in Wisbech as a private landlord and would not recommend them. They do not support the landlord when difficulties arise or keep the landlord informed.
Excellent Service. Ben was brilliant, i found a house to rent after my first visit into the office and even with a dog!! WH Brown have more or less done everything and were very supportive and helpful and i was in within two weeks!!! Very happy.
This has been the worst selling experience we have ever had.
Wm H Brown marketed our property well & found us a buyer quickly but after that we had absolutely no communication from them for 4 months!! At no time were we kept informed of how the sale was progressing. We accepted the offer in early April. When we were still waiting for a completion date by mid July we went into the office to find out what was going on as emails & phone calls weren't acheiving anything. On producing our file (eventually) it revealed that this was the first client contact in over 3 months!! So much for the contract stating they would keep us informed of progress!!
We were misled. Having been told we had cash buyers keen to move in by June we were never told that the buyers later decided to get a mortgage which was going to delay proceedings. Until August!!
Basically we have been ignored by Wm H Brown & the only information we received has been by us chasing them.
They took a large chunk of commission for doing nothing!!
We will never use Wm H Brown again nor recommend them to anyone!!
This is the 2nd time we have used Terry, we purchased our house through him and we have just sold through him.. Terry is lovely, he reply’s to your calls and emails and is always there to assure you if you have any worry’s!
We also used warren the mortgage advisor who is great! He works really hard to get you the results you need, we would 100% use these guys again! The whole team are really lovely..
Horrible Company, Look at all the fake accounts created to conceal the truth... every negative review gets spammed to get taken down.
DONT WASTE YOUR TIME OR MONEY WITH THIS COMPANY!
Currently applying for property through Abbotts Lettings, Gemma couldn’t of been more helpful. She went the extra mile to ensure I was happy!! Highly recommend.
If I could give you a zero star I would. Leaving you in charge of a property and our lives was a massive mistake. The lack of communication in your company is by far the best - in that you come top of the table. This is the most unprofessional group of people I have ever had the displeasure of dealing with. To anyone who is debating whether or not to have them "look after" your property I would not even give them a second glance let alone a first. I would say unfortunately but it is your own doing, even the lettings manager doesn't seem to know what is going on with her staff and despite us being more than cooperative she has actively destroyed our reputation with the landlord because it is easier to blame tenants than to admit that they can't let a property. Stop lying to landlords and maybe do your job properly instead.
Cathy at Haart was fantastic. When she came to take photos of our house, she was nothing but professional. Knew exactly how to get the best out of the property. 24 hours later we had viewings, an offer and sold our home. Can not thank Cathy enough for her positivity and professionalism. Credit to the firm.
Megan was fantastic on keeping us updated throughout the whole process. We received many courtesy calls to keep us informed of how the move was progressing. We did not use haart as our estate agents. Yet Megan went over and above board. To inform us at every stage.
Have used this estate agent twice in the last year and would thoroughly recommend. Their customer service is second to none and we were kept well informed throughout the whole process. Issues that we had with the sale were soon resolved by their staff who couldn’t have been more helpful.
Hidden gem of this estate agent is Richard the mortgage advisor in the rear of the office. Independent mortgage advice at its best