Good service, good local knowledge, extremely helpful
Very disappointing so far. My daughter rents a or operate from them and nothing was checked prior to moving in. Carpets weren't cleaned which we've now find ourselves. Fridge not working and had to wait weeks for a pathetic replacement which took weeks and not full size. Knowing she has a small baby yo care for, she's wAsted money due to food going off and unable to store baby food. Only been a couple of months. If you want to rent out your property go somewhere else!
Lucinda and Jo put an awful lot of effort into arranging our let. Having returned from Spain the timescales were tight but both of them came through with goods at the eleventh hour. Well done Lucinda and Jo.
Extremely poor experience. Been on the market for 9 months and had 2 viewings, one of which they forgot to book in and completely surprised when people turned up to view! Charged an upfront fee for photographs and energy ratings, but 9 months on, still haven't had the energy ratings, and they told us we don't need them because ours is a new build. But somehow we still ended up paying for them. Photographs OK, but written details in our brochure were poor and inaccurate. Had to completely rewrite. I asked them to take the house off the market two months ago. They are still advertising it.
Very helpful, fantastic service. Had a very bad experience with another agent but couldn’t be happier with Bairstow. We hadn’t moved for a long time so found it all very stressful however Ben & Kate’s help through the sale was exceptional. Regards Mary and Tim Paddock.
After 20 years in the property industry I thought I had seen everything but no Bairstow Eves in Horncastle showed me the reason some agents get a bad name!!! Lack of communication, incompetent and rude staff, with one lie after another until the icing on the cake led to them ignoring my phone calls and leaving the phone to ring as they have caller display and didn't want to discuss a purchase they had messed up. Knowing they were in led to my partner going into the office as I rang and rang and rang!! Still they ignored the phone so my partner asked if they wanted to answer the call only to be told, no thanks we know who it is so we'll speak to her later, without realising who he was!!! Great customer service. ...not!!! Would we recommend them to anyone? ??? Absolutely not!!!! Definitely to be avoided unless you want a poor service, no communication, lies and generally waste your time and money! !!