Good service, good local knowledge, extremely helpful
Very disappointing so far. My daughter rents a or operate from them and nothing was checked prior to moving in. Carpets weren't cleaned which we've now find ourselves. Fridge not working and had to wait weeks for a pathetic replacement which took weeks and not full size. Knowing she has a small baby yo care for, she's wAsted money due to food going off and unable to store baby food. Only been a couple of months. If you want to rent out your property go somewhere else!
Very helpful, fantastic service. Had a very bad experience with another agent but couldn’t be happier with Bairstow. We hadn’t moved for a long time so found it all very stressful however Ben & Kate’s help through the sale was exceptional. Regards Mary and Tim Paddock.
After 20 years in the property industry I thought I had seen everything but no Bairstow Eves in Horncastle showed me the reason some agents get a bad name!!! Lack of communication, incompetent and rude staff, with one lie after another until the icing on the cake led to them ignoring my phone calls and leaving the phone to ring as they have caller display and didn't want to discuss a purchase they had messed up. Knowing they were in led to my partner going into the office as I rang and rang and rang!! Still they ignored the phone so my partner asked if they wanted to answer the call only to be told, no thanks we know who it is so we'll speak to her later, without realising who he was!!! Great customer service. ...not!!! Would we recommend them to anyone? ??? Absolutely not!!!! Definitely to be avoided unless you want a poor service, no communication, lies and generally waste your time and money! !!
If you are looking at renting a property, give this company a wide berth. Once you sign on the dotted line, you cease to exist. I have had to battle constantly to have repairs done. I've even had to involve the council to solve issues. The only thing they are good at is constant inspections bordering on harassment . they say it's to see if the property needs any repairs, fair enough, but they do nothing about them. I reported a broken fire door, a month went by, not untill the council inspector came round did the door get fixed. You have to issue legal threats to get anything done. I have never encountered such terrible customer service in my life. I would love Mr. Rice to comment and try to explain himself. The only reason they get 1 star is because my review wouldn't get posted with no rating. They would get a minus if possible.