Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Selling guides
- How to sell your house
- Cost of selling a house
- Moving house checklist
- Stamp Duty guide
- What is Capital Gains Tax?
- What happens on completion day?
- House viewings time frame
- Selling a leasehold property
- Selling a shared ownership property
- How to sell a house quickly
- How to avoid stamp duty
- What not to fix when selling a house
- Improvements that don't add value
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
Is this your branch? Claim your page here.
- Accommodation Unlimited - Bristol
Accommodation Unlimited - Bristol
Opens tomorrow at 10:00am
13 Chandos Road,Redland,Bristol, BS6 6PG
Accommodation Unlimited Bristol are an estate agent in Bristol. They mainly list properties in BS10, BS15 and BS16. Over the last 6 months, they've listed 5 properties, with 6 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 10:00am - 5:30pm
- Tuesday 10:00am - 5:30pm
- Wednesday 10:00am - 5:30pm
- Thursday 10:00am - 5:30pm
- Friday 10:00am - 5:30pm
- Saturday 10:00am - 1:00pm
- Sunday Closed
View all details
Accommodation Unlimited - Bristol Reviews (39)
Have you used this agent?
33%
5%
3%
0%
59%
All (39)
Seller (2)
Buyer (0)
Landlord (2)
Tenant (14)
General (21)
H Forknall
Inconsistent and unreliable. We have recently been tenants in a property managed by AU, which lasted for a period of 6 weeks into the tenancy agreement. When we first moved into the property it was clear that it was not fit for purpose. Over the first few days into living in the house we quickly realised there were multiple problems with the property. This included missing outside bins, cardboard left outside the house, a mattress that did not fit the bed (resulting in a tenant not being able to move in for two weeks), broken white goods (dishwasher and oven), lights that weren’t working, a window that wouldn’t shut, bedroom door that wouldn’t shut, a missing key that a painter had gone off with and the overly cleanliness of the place was not how a new tenant should find it. We were prompt with raising these issues, and whilst the agency did reply to some our emails they tended to pick and choose which ones these were. Generally we were able to contact the agency with little problem, however there were times when phones wouldn’t be answered and as already mentioned emails wouldn’t be replied to. We dealt with multiple people in the agency and sometimes it felt like we were just being passed around. Their main excuse was that they had only just taken over as agents of this property and had no idea, we replied that whilst we understand this we would still expect these things to have been checked by themselves before they let tenants move in as they are an agency, it is part of their job, and if they had a tight schedule they should have reconsidered it before letting it out to tenants. We ended up coming into contact with the landlord themselves instead of using the agency as they were somewhat difficult to deal with, the landlord was also having trouble communicating with them. The landlord told us that some of the problems we had reported he had already reported before we even moved in, further squashing their excuses of them being a ‘new agent’. As previously mentioned all of which I have talked about happened in the span of 6 weeks, and at the end of those 6 weeks they were no longer the agency. The inconvenience, stress and hassle that this put on us, on top of moving, was ridiculous and should not have happened. I would not recommend Accommodation Unlimited to anyone looking to rent, buy or use them as an agency.
Tenant
29th Oct 2024 (11 weeks ago)
D Chambers
The WORST agency to be with. Do not rent a property with these people!!! No customer service, no care for clients and no general professionalism within the business. Worst 2 years of living in Bristol is when I rented a property from them. They caused so much unneeded stress and general negativity for myself and other tenants of the household. Put up our rent with less than a months notice, didn't fix issues within the house for the 2 years living there- issues that were bought up on the first day of moving in. The list could go on. Terrible all round. Fully regret ever extending our tenancy with them, or even starting one!!! Stay away from these guys
Tenant
23rd Aug 2024 (21 weeks ago)
L Farnik
I've rented 2 different properties with these guys and had an amazing experience working with them. They're really pleasant to deal with and very conscientious about maintenance issues. They're the best agency I've rented from, highly recommend
Tenant
15th May 2024 (7 mo. ago)
R Wintle
Accommodation unlimited have been the best letting agency I have ever used! They made the process a really beautiful experience. I found them to be really helpful and reliable throughout. They were more than happy to answer any of my questions and they gave me so much reassurance throughout the whole process as I normally find these things anxiety producing. Special shout outs to Peter, Sally and Naomi who went above and beyond in helping me find the most beautiful flat I have ever rented. I feel very lucky and blessed to be here and they made the process a wonderful experience. I cannot recommend them enough. A wonderful team indeed.
Tenant
22nd Apr 2024 (8 mo. ago)
Anonymous Tenant
Probably one of the worst companies I've had dealings with. Any time I need to get in contact they don't want to know. Have been leaving messages and emails for over a week now with all colleagues and not one person will get back to me. They don't care for there Tennant's and I wish I knew this before moving in. Do not rent with this company or use them to rent your property your in for a painful time.
Tenant
21st Feb 2024 (10 mo. ago)
A
Dreadful experience, went for a viewing & the agent was late & also claimed to be the ‘CEO’ but was extremely unprofessional & rude. Feel sorry for the tenants, just check other reviews. Wouldn’t recommend, please use other local agents.
5th Jan 2024 (1 year ago)
Anonymous Tenant
Just dreadful all round, not much more to add. Use another agent.
Tenant
5th Jan 2024 (1 year ago)
W Oxley
Very bad
15th Nov 2023 (1 year ago)
D Arana
Great agent! He sold our house very quickly and good negotiation.
Definitely recommended ????
Seller
23rd Sep 2023 (1 year ago)
J Saxby
They never showed up to the viewing they organised. Impossible to contact. Useless
23rd Sep 2023 (1 year ago)
N Gillespie
Dealing with this agency was a nightmare.
I dealt with one of the directors of the company, someone who I would expect to be of high quality in terms of showing what the company are capable of. What I ended up with was someone who didn't respond to my emails or phone calls until making multiple attempts over multiple days, someone who blatantly lied to our faces about what they were passing onto the landlord, and an overall snobby and stuck-up attitude.
The girls I spoke to on the admin team were very helpful and probably the only highlight I have to give.
I would not recommend this company to anyone.
30th Apr 2023 (1 year ago)
E Sandell
I used Accomodation Unlimited to find a property to rent out & then paid a fee for them to manage my tenants from September 2020 to December 2022. In this time, I dealt with Peter & colleagues being very slow to reply to emails, sometimes requiring me to send multiple follow up emails and having to call them after not being replied to for over a month at a time.
I looked through my email history to find some proof of this and found this:
On 26 Aug 2021 I set up a new email address and asked to be contacted on that email in future and to be resent a few invoices that had been sent to my old email address, on 13 September I emailed again asking for the invoices as I had been ignored for almost 3 weeks. On 22 September I called up after still being ignored and was sent the invoices shortly after. Why did it take them over a month in which I paid them a monthly fee for work I didn’t feel like they were doing?
On 26 June 2022 I realised I had not been sent the rental income for the month of June so I emailed asking why. I received an email that he was away until the 27th so I expected a reply shortly. On 7 August 2022, I realised I still had not been paid so emailed again and received an automated reply that Peter was out of the office until the 17th. On the 24th I still hadn’t heard from him so I sent another email saying I wasn’t pleased, he replied within 25 minutes saying the tenants had not paid it yet. Why did he not get back to me sooner if all he was going to reply with was one sentence? I understand that if the tenants don’t pay their rent, he can’t send it to me but I expected to be communicated with so I knew what was going on.
As well as this, Peter forwarded an email from the tenants (dated Nov 24) saying that the decking in their garden was rotting and their foot had gone through it but Peter told me it wouldn’t need replacing til the spring and would be fine. When I went to have a look that week I realised that it was a massive health and safety issue that needed replacing ASAP. Why had Peter allowed it to reach this point without informing me of any issues in the inspections AUL did? I even received one on Nov 29 saying there were “no issues to report”
The whole point of my employing AUL is to take the stress out of managing a property but actually, working with them left me more stressed and aggravated than I would have been without. As a result I decided to leave and move to another management company but AUL made this difficult for me by avoiding emails regarding the new company doing a viewing on the flat and I didn’t manage to set up a viewing until over a month after I first asked them. AUL also didn’t reply to emails from my new management agency requesting an essential document and it took a month of calling and emailing regularly for them to send it.
When you’re paying over £100 a month in fees to a business you expect them to actually give a you service but I’m entirely unsatisfied and want to warn others to stay away from this business.
Landlord
26th Apr 2023 (1 year ago)
N Edwards
Accommodation Unlimited from the very beginning were the fastest and most responsive when dealing with gettinb my property on the market. Peter is an gentleman and keeps me updateded regularly as things progress. Highly recommend their services.
Seller
24th Apr 2023 (1 year ago)
B Thomas
We have been working with Accommodation Unlimited for several years now. The team are welcoming, professional and always willing to help.
18th Apr 2023 (1 year ago)
A Stafford
Refreshing experience!
Viewed 2 properties on a Saturday on both occasions the staff member was on time, well presented clearly knew the properties well and was very informative.
I've had many poor experiences over the past few years but this really was a breath of fresh air.
Neither of the properties were suitable for me (not their fault) so the search continues.
Thanks to the Accommodation Unlimited team for their time and professionalism.
13th Apr 2023 (1 year ago)
M hodges
NO STARS FROM ME .Google would not let me post this review without at least one star, but it is most definitely no stars from me.This company have absolutely no morals or scruples. They rented us substandard accommodation and when we contacted them to report leaking showers, broken curtain rails and a fence that had collapsed amongst other things, their business model is to reply with an out of office. I have been fighting with them for two months to get my deposit back and the deductions are ludicrous. I would strongly advise you NOT to use this company.Their business model is to pray on students .
Tenant
9th Aug 2022 (2 years ago)
Y Jaiswal
Pathetic service and people. I viewed a property on Saturday for which I had to travel 15 miles. The lady (Naomi) who showed me the property was not aware of anything about the property. Even though immediately after viewing I emailed her and showed my interest. I got an automatic reply that she was on leave and ask me to email her colleague. When I emailed her colleague (Sally), same story, got another person's (Peter- the manager of the business). When I emailed Peter, he was also on leave, and asked me to email the other colleague. After playing this thing 4 times, on Tuesday I got an email that the landlord selected a single person when the advertisement was for a couple. When I asked why they wasted my time, they had no answer. Wasted my time and money on a whole weekend!
9th Aug 2022 (2 years ago)
H Jupp
I appreciate the property market in Bristol is fierce but if you can find an alternative to AU I would...
I've never felt compelled to leave a bad review until now but my experience with accommodation unlimited was awful. I recently opted to pay £360 to break my contract early and move out from one of their fully refurbished properties. In the 8/9 months I rented from them we had multiple heating issues throughout winter which when WFH is pretty awful, vermin, contracted cleaner failing to show up for 9 weeks, no contractually agreed WiFi for a period of time when we moved in, no bins or ability to recycle when we first moved in (we paid our council tax directly to accommodation unlimited) and to top it of, we had raw sewerage coming through our showers at one point.
In most cases AU fixed the issues within a reasonable time frame but the issues lay with their complete lack of empathy and poor communication skills. Fair enough, fix a problem within a reasonable time frame but to have so many issues within a refurbished property within 8/9 months is wholly unacceptable. It shows a complete lack of regard when they would have initially inspected the property prior to marketing it and poor planning to ensure all contractually agreed services are in place PRIOR to tenants moving in and paying rent. 'Teething issues' for a recently refurbished property are NOT the tenants problem.
Tenant
3rd Aug 2022 (2 years ago)
L Leigh
Unprofessional and poor communicators. Never got back to me when I phoned up to ask about viewing a property, despite me following up several times, and being promised that I would hear back from them.
I phoned up to enquire about renting a property. The lady on the phone said she'd take my details and get back to me about it, as the staff member dealing with that property was "away."
I heard nothing back, so followed it up with another phone call a few days later. The lady seemed annoyed that I chased her up, and reassured me that "you will definitely be contacted." She was avoidant, and stonewalled me when I tried to get an idea about how long I should expect to wait to hear back.
No one ever contacted me, which means that she lied to me. That is unprofessional.
17th Jul 2022 (2 years ago)
B Wylie
I must say I was rather apprehensive when I read the other reviews here, but honestly my reality couldn't have been further from the truth!
Peter was efficient and proactive, and you could tell that he genuinely cared about finding us a place to live. We were let down at the last minute by one Landlady but Peter found us an alternative, and between him and his team they managed to make it so that we could move in just 6 days after we viewed the property! We've been here 6 weeks now and we're very happy.
All I can say to anyone considering finding a property with Accommodation Unlimited, ignore all the other bad reviews and go ahead anyway! I'll certainly be coming back next time I need to move.
Tenant
21st Jan 2022 (2 years ago)
C Jackson
Peter Ellis, despite the bad news, really sorted us out
17th Dec 2021 (3 years ago)
E Hammond
Very unprofessional
21st Sep 2021 (3 years ago)
M Allen
Rented from this agency for 8 years , never a late payment ! House better than when I took it over , still waiting for 600 deposit
Tenant
5th Aug 2020 (4 years ago)
G hjmj
Unprofessional
25th Mar 2020 (4 years ago)
R Martin
Lovely people to deal with. Always very friendly and professional.
19th Jul 2019 (5 years ago)
N Patel
Having recently used Peter's service I thought I'd leave some feedback. Firstly, they did find me a tenant so good result in the end. However I would urge the business to better manage the expectations of clients. Both Peter and a colleague stated confidently that I would have a new tenant by a certain date, the final move in date was 5 weeks beyond this time. During the time my property was with Peter I only received 1 formal offer. I asked for feedback during the process and was told the property is in very good condition and nothing needs to be changed. So this leads me to think AUL does't have the reach that other agencies may have in Bristol.
I would fault the business on attention to detail during the process. I had asked for a clause to be added to the tenancy agreement (twice to Peter and once to a colleage), almost a month with the tenants and I have not received an amended contract.
3 stars from me.
Landlord
1st Apr 2019 (5 years ago)
R Kurdziel
Incredibly poor service. Peter the director was in charge of getting our deposit back to us which was two weeks later than agreed date that it would be in our accounts. The company left us in a house with no fire alarms for two months. To top it off they had taken out check out fee that was not in the tenancy agreement nor was on their website. We felt as if we were not taken seriously as young people and would definitely not recommend this agency to anyone that we actually like.
Tenant
1st Aug 2018 (6 years ago)
A Bryce
Extremely happy with the service Accommodation Unlimited provided would not hesitate in recommending them on to my connections.
16th Mar 2018 (6 years ago)
M styles
These tools are money grabbing rip off merchants. The douche with the grey hair and his rubbish ad on you tube tell you all you need to know. Avoid at all costs!
2nd Feb 2018 (6 years ago)
A H
AVOID THIS COMPANY!! It seems that this company are in the habit of deceiving and lying to their (prospective) tenants. Prior to moving to Bristol I visited from London and arranged a day of viewings. We found the house we wanted early in the day and agreed with the agent on a specific move in date and rent. It wasn't until later on in the process that another member of staff and Peter claimed to be unaware of this agreement. The agent who showed us around was by this point conveniently on holiday and could not be contacted. Peter was rude to both my wife and I and stated we must have fabricated this story.
I strongly suspect this is a tactic this company use to lure you into a deal before changing the terms at the last minute.
Tenant
24th Oct 2017 (7 years ago)
S Fontaine
Very careless and unresponsive
10th Mar 2017 (7 years ago)
M lagos
very pleased with the service provided, they are very professional.
I highly recommend it.
27th Feb 2017 (7 years ago)
B Razum
I've rented a property with Accommodation Unlimited and was very pleased with the service. The staff was helpful, knowledgeable and the whole process was smooth and efficient. Wound use again!
Tenant
26th Feb 2017 (7 years ago)
A Hague
I had a problem with the boiler and the maintenance team solved it straight away. Great experience!
25th Feb 2017 (7 years ago)
peter85478
AVOID THIS COMPANY; Unprofessional, unorganized , unfair, do not give your business to this company, you have been warned,they give me the run around ,this is a company that gives letting agents a bad name, if that's how they treat their customers i would hate to be a tenant.
16th Feb 2017 (7 years ago)
L Cairns
AVOID AT ALL COSTS! Unprofessional, unorganised, rude, unfair, dishonest... the list goes on.
I rented a four bedroom house share with Accomodation Unlimited for 18+ months. During that time I always organised new tennants when current tennants moved on, I was always very helpful and probably did more than my fair share of work to reduce the workload of Accomodation Unlimited... don't get me wrong this also benefitted me as we got to select our new housemates.
About 4 months before I left, another housemate left and hadn't paid her rent for a couple of months months (~£720). Peter was very quick to let the remaining housemates know we were now liable to pay this, after making very little effort to contact the tennant who actually didn't pay. I managed to contact he girl who left and it seemed that it was an honest mistake and she agreed to pay. I contacted Peter and he confirmed she had called and agreed to pay.
Once I left the property I requested my deposit back (a full months rent ~£360). I was told the property needed inspecting first (this should have been organised as I left, however I'm not sure this ever happened, I was never present anyway - which I should have been). A month later after calling several times a week, still no deposit. Then the truth came out, Peter hadn't managed to check that the previous tennant had paid and the rent was still in arrears. Now he wouldn't pay me back my deposit as I was liable... taking into account that Accomodation Unlimited also had deposit of the girl that didn't pay we were only in arrears ~ £360, the amount he was now holding from me although there were another two tennants liable - and therefore he should have given me £240 back.
Turns out Peter had made no effort to contact the previous housemate again as within a couple of days I had managed to contact her and asked her to pay - which she did, turns out she's just as poorly organised as Accomodation Unlimited. Worst company I have ever had to deal with! Took me approx 2 months of contacting Accomodation Unlimited weekly and chasing the previous tennant (their job!) to get my deposit back - I would recommend this company to absolutely nobody.
Tenant
5th Feb 2017 (7 years ago)
K D.
Very helpful, friendly staff with fantastic local knowledge. Thoroughly recommended!
30th Jul 2015 (9 years ago)
L Wyszynska
Utter lack of professionalism. I sent an online enquiry in order to view a property and was completely ingored. Regardless of whether the flat was still on the market, I should have received any kind of response.
5th Jun 2015 (9 years ago)
S Scott
Good friendly service lots on offer.
26th Jun 2012 (12 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Activity
All
New
Price change
Removed/Sold
More agents nearby
Bristol Property Centre - Bristol 0.09 mi away
Chappell & Matthews - Bristol 0.24 mi away
haart - Bristol 0.27 mi away
CJ Hole - Clifton 0.27 mi away
Richard Harding - Bristol 0.32 mi away
Leese & Nagle - Clifton 0.32 mi away
Ocean - Clifton 0.33 mi away
Howard - Bristol 0.36 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Accommodation Unlimited - Bristol the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Accommodation Unlimited - Bristol
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited