Affitto

Leicester

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I have been chasing this fraud of a company to release a tenant's deposit which they held and was meant to be used for repairs when the tenant left but they've refused. Both tenant and I have been unable to get them to release the deposit. This is a dead business, stay off them.

Fantastic service all round. Friendly, professional and helpful team. The whole process of renting my property with them has been smooth and efficient. Many thanks.

I enjoyed excellent service from every member of the letting team. Fast and efficient service. The team is amazing with professional work ethics and customer friendly services offered. I give a 5 star rating.

As landlords living abroad, we have found Affitto letting team invaluable in ensuring that our property stays in a good state of repair and that our tenants have a good experience with us as landlords. We also own properties around the UK and Affitto are taking care of all of them, no matter where in the country they are! We are very happy with their service!

Very professional business. They care about the properties and tenants. I lived in the property for 2 years and never had any problems at all. Any repairs dealt with quickly, could always get hold of someone if I needed to and they always tried to make sure times suited me as well as them. Everyone I had contact with in the office was friendly, helpful and professional. I would recommend them 100%.

Brilliant agents! Very efficient, clear, professional, helpful and polite. The application process and moving in was totally smooth and we didn’t have to worry about anything at all. We are extremely thankful, would give 6 stars if I could!

I am very positively surprised of standards in your company. Such good experience. Absolutely number one, team members are lovely, very open and friendly. Perfect communication, very kind and polite. Absolutely no stress during the viewing and application process. Brilliant service! Keep it up!

I was referred to Affitto Estate Agents as I was becoming increasingly dissatisfied with my letting agency I was using. We let properties and Affitto in particular delivered exactly what they promised, were professional in their approach and kept me updated as they let my property. I was delighted with the promotion video of my property and would recommend Affitto Estate Agents to any Landlord with a property to rent.

Kudos to Affitto Estate Agents for your incredible customer service. You are one of the best agents that I know. Professional and easy to deal with, no hassle at all. So happy with the completed deal, more power to your team and to your business. I will be recommending your services to everyone that I know.

Thank you for providing your clients with incredible customer service. The agent who handled me was very helpful, reliable, and friendly, she actually listens to me. Such a wonderful person to deal with, it was never a mistake trusting you with my property. I am very pleased with the outcome of our deal.

Forever grateful to your services Affitto Estate Agents, you are the best. This is my third time using their services for the letting of my properties and they always give me the best deal every time. Exceptional customer service, very professional agents, friendly and knowledgeable. It is always a pleasure doing business with you guys.

Looking for available properties for sale was so easy with Affitto by my side. The best estate agents that I have ever dealt with. Excellent service, very reliable and also the transaction was such a breeze. It was perfect. I do not have any issues with them. I am very happy and satisfied with their services.

Affitto never failed me whenever I made a deal with them. Very competent and reliable agents and they will surely give you the best deal for your money. I couldn’t thank you enough for the excellent assistance. I found the perfect home for my family. Thanks again for the incredible customer service

I am very grateful to Affitto for the wonderful service. They really know how to handle their clients, they are very informative and transparent of their overall process. There are no hidden charges plus you are really sure that you get what you paid for. Excellent selection of rental properties.

Very professional team to deal with, absolutely no hassle and stress-free transaction. I am now a landlord at Affitto and I am glad that I have partnered with them. They manage everything especially when it comes to advertising and all for my property. I am so satisfied with their services. Great job.

I have been using the renting services of Affitto and so far I do not have any issues with them at all. Up until now, their customer service is top-notch. You will surely never regret their services, very incredible people to deal with. Thanks again for the assistance guys, highly recommended.

I was looking for a space to rent and I am glad that I stumbled upon Affitto Estate Agents in the web. I really like their online service, very convenient and they will surely answer your inquiries immediately. I am very pleased with the place that they were able to present to me and it is surely within my budget range. Thumbs up.

I am very happy and satisfied with the assistance that I got from Affitto. Very great people to deal with, they listen to you and will give you the best advice for the whole process. Thumbs up for the effort, I really appreciate it guys. Highly recommended company, thanks again for the wonderful service.

Unprofessional, not very understanding, need lessons in communication. In 5 years not seen a single employee from Affitto. Really need to polish up with their people skills!

Manjeet is diligent and very knowledge-able in his field. They are an essential estate agent, and will take good care of your property. Financial transaction are clear and concise, highly recommend!

I have used Affitto for the last seven years acting as letting agents for my three BTL properties which are geographically at opposite ends on the UK, one in London, one in Wales and one in Scotland. Their service has been nothing short of exemplary when dealing with tenants or myself.
 
From viewings, move in and move outs even going above and beyond to ensure the property is in an A1 state for a new tenant. Thus allowing me have a strictly ‘hands off’ role and can relax safe in the knowledge that my tenants are happy and my investments are working for me.
 
I would recommend Affitto without reservation, to anyone who requires a high level of professionalism when managing your property.

I have been dealing with Affitto and had a good Lettings experience, always been prompt to reply to my enquiries, and knew all the answers. As a property portfolio owner this gave me great comfort. I happily would recommend Affitto

Moved into an Affitto property not even a week ago, and already had a horrific experience. Been lied to on several occasions, having to chase staff constantly for responses if any staff even bother turning up to the office that is! Number of outstanding repairs to completed, that should have been done before move in including a gas safety check that has not been done for 5 years!!!!! I am really disappointed and shocked, quick at taking your money but not much else.

I have stayed at a property through affitto for a year and I am editing my review solely for Manjeet who has single handily changed my opinion of affitto. He has been nothing but helpful and punctual with his responses. Yes, I have had issues with the property I've stayed at but with Manjeet I have seen changes. I believe communication is very important and at the beginning I would struggle to get response from whoever was the admin there but like I mentioned this did change and responses were better.
Overall I've had an easy stay through affitto and I've never been behind on rent so not had to worry about that side of them.

Lacking competent staff. Washing machine broke during the tenancy and it took 6 months to fix. When requiring a reference from the company so that I could move into new accommodation they didn't do it until the very last moment and lied to myself and the new estate agents about what was happening to it (they didn't receive the email request, the form wasn't attached, it was in the post etc). They lost the deposit, knew about it, but didn't tell us until a month after we had moved out. The fact they forgot we were moving out really sums up the experience

If Google had let me, I wouldn't of given them a star rating.

They were great when we applied for the house, but as soon as the money started to role in they just didn't care. A list of complaints put forward as follows:

- We were never issued a Gas Safety Certificate and were never provided the landlords details which is against the Landlords and Tenants Act under Section 1.

- My family was left without a back door key for 2 months, so the only exit was the front door.

- The thermostat was broke, so the oven didn't cook food properly and became hot very quickly and it had gas hobs on top. A technician came out and said if the oven had gotten any hotter, the whole unit would have exploded. This wasn't resolved for 3 months.

- The boiler was condemned and we were left without heating and hot water for 2 weeks with a 3 week old baby. It had become that bad I had got my local MP involved.

- A month after the boiler was replaced, the carbon monoxide alarm went off, so the gas had to be shut off.

- For 6+ months we had to deal with black and green mould growing throughout the whole house and Affitto nor the landlord were bothered to do anything and told us to clean it.

I would never trust Affitto with anyone's life and I would NEVER recommend them to anyone!! For your own sake, do not rent from Affitto!!

Consistently shocking service. Moved into an affitto let property 12 months ago and I wish i'd gone with my gut and avoided these guys after they didn't show up for the initial viewing. 
Lack of legal documentation at sign up, failure to complete repairs outstanding from the start of the tenancy, terrible attitude from the staff and just as our tenancy is coming to an end and we can escape - they admit they don't have a signed copy of our tenancy agreement on record.

I'd recommend both tenants and landlords avoid like the plague!

The approach from Affitto Estate Agents was very helpful and professional. They also helped us to sell our property even though they were not our agent for selling (we were buying from them). The team were extremely helpful and understanding.

I recently let a few properties with Affitto Estate Agents. 
I was really happy with the familiar, yet professional approach the company has. 
The team went above and beyond to get me the right tenants. They were incredibly helpful and really thoughtful which in turn made this stressful time, that is finding new tenants, a lot easier for me. 
I would also like to point out the tech savy methods the company's adopted - efficient for the busy Landlord life. 
Recommending to friends and family!

Affitoo was incredibly patient and understanding of our needs in our property search. They far outshone all the other agents we dealt with across Leicester. We are very grateful to her for helping us find our dream flat.

We recently letted a property via the office in Leicester. The service and assistance was impeccable. All the process was pretty straight forward and we were able to contact our appointed agent at any time with any inquiry and/or question we had. Affitto and the team were also very flexible. We warmly recommend Affitto Estate Agents for its professionalism and responsiveness.

The best estate agents locally, the team are super hard working and hands on. I have recomended them to many family / friends / landlord associates. They have been a professional and high quality service, I continue to work with Affitto and the team, thank you.

Great communication and professional service. The full landlord service was perfect for me. They found me some great and reliable tenants.

When selling my property, Affitto really helped me out. They found some great buyers and got me a great price on my property. The service was very professional and personable, making selling my property a painless experience.

Affitto helped me save so much time and money. They allowed me to focus on my own business while they dealt with all communication from tenants. Very professional and efficient handling.

Being a landlord, I don’t have time to take pictures of all my properties. I am so greatful that Affitto offer full landlord service. They have saved me so much time and my property listings look amazing. Great professional photography that really bring out the best of each building and room. Thank you all.

A really excellent service! The landlord’s service was extremely professional and beyond all our expectations, they helped us with the Tenancy Agreement and they made sure that both parties (Tenants and Landlords) were well protected.

I've been highly impressed with both the service provided by the online letting agency and their charges. I've used other letting agents in the past and been charged much, much more for very poor results. By contrast the online letting agency have been responsive, efficient and remarkably inexpensive. I would recommend them to anyone.

I have used Affitto Lettings before. My recent experience only cements my appreciation of the excellent service and value for money that they provide. Always helpful and courteous I have found them a pleasure to deal with especially with the email and text updates.

After meeting a few local agents to market my property I chose Affitto and wasn't disappointed. They got the valuation right, the right buyer and achieved for me the right price.They were professional, personable and reassuring when needed and based on my experience I would have no hesitation in recommending them.

I have been using Affitto for a number of years as a tenant, always responsive and leave me with a feeling of comfort. Happy to recommend

Arranged a viewing for a flat only to be told two hours before the viewing that it had been cancelled and the flat would not be available to view for a further two weeks. I am extremely disappointed with the service I recieved and would not recommend this estate agents. I will be doing my business elsewhere

The worse agency that I have come across. For kitchen job I had to wait 2 months. and now I have a problem with the boiler I called there 2 times until now no one answered

Couldn't give me the property in the area required.  Quite a distance from city centre

Absolutely useless and unhelpful in trying to get me view a property. First time I ring I am told its not available and will be notified when available, then I ring a few days later, it is available (I was never notified) yet they can only view it at 3.30pm on Monday. As I work this isnt possible so I asked if there was a chance of a future viewing and they said no. Even though the property is ready to move into. Don't use this agency unless you dont want your property let out.

After writing this review Affitto contacted me to apologise for the way this situation was handled. However no solution was offered to me regarding the property request which leaves me in the same boat as before.

I had a meeting with Elliot one of the Letting Agents. I found him to be curtious and very professional. He put forward an advert in one of the tenant seeking websites and the advert was put together very well. He got a response literally in minutes. I was able to put both the double bedrooms within a matter off days. Because I was looking to stay in the property (as a sitting landlord) he allowed me to meet the tenants. The paperwork was all in order for checks etc and this was done in no time at all. So far so good. I was also surprised that even though the office is based in Anstey , they do cover the Leicester area. I was that impressed by Affitto that I offered to let them leave some advertising leaflets at our family run plumbers merchant Baker and Soars. Well done Elliot and Miles

Professional and friendly team. Truly excellent service overall.

The person dealing with my sale was Manjeet, nothing was too much bother and his manner and attitude was exceptional. I definitely would recommend Affitto for your selling or buying a property. I am now using them for my sale and purchase of my new property and I expect they will be excellent also.

Fantastic and efficient service from Affitto to rent our 2 bed apartment in Leicester when we had to move with work and were left with no choice but to rent it, nerve wracking because we had never let our own property before! Would definitely use again.

Received excellent client service from Manjeet Hayre, strongly recommend the agency!

I own a number of properties and for the past couple of years I have used alot of estate agents without success, that was until I came across Affitto. They have kept  my properties in excellent condition and the staff go above and beyond to help with any issues that I have had. If your looking for a professional, hard working and reliable agent then look no further than Affito. I would thoroughly recommend.

I put my house on the market on Tuesday morning and it was rented the next day! A fantastic and professional service from day one. I would highly recommend anyone considering selling to call Manjeet & team at Affitto for a professional and reliable service!

I have had a bad experience with affitto they dont answer phone and dont hurry to get jobs done we was without hot water and heating for 42 days and my husband ended up in hospital through this i will take mattet further due to loss of some belongings 

Affitto Estate Agents have always provided very good and clear advice to me in the context of letting my property. I had initially spoken to Ravi who gave me very objective advice about what needed to be done and what did not - this approach was not adopted by all other agents. In addition to doing the job, Ravi beyond the call of duty to ensure as an overseas landlord I was kept up to date with my portfolio.

I cannot speak highly enough of Ravi at Affitto Estate Agents. We have four properties under Ravis instructions, after we advised him of our requirements for properties in Central London. Ravi knows his stuff and is most importantly honest. He was always on the end of the phone, professional, quick to find out information and kept everything on track perfectly. Ravi manages all four of my properties in Central London and I wouldn't have it any other way. 

My wife and I have recently invested in a buy to let property. We chose Ravi Gore at Affitto's because he was and still is brimming over with enthusiasm. Ravi gave good advice, he is punctual and efficient.
We are in the process of buying our second buy to let investment and Ravi's advice and help in choosing our next house has been invaluable.  

I strongly recommend Affitto as a letting agent.
Thank you, Ravi.

Unprofessional! Put in an application for a house to rent only to be told 8 weeks later that the landlord had chosen someone else after giving them a ring to chase up the application. Dealt with Penny & I found her to be very unhelpful. After putting this factual review I then had a phone call from Penny asking me to remove this negative review or otherwise she was going to phone the police as she is now accusing me of using fraudulent documents. What sort of an organisation is this honestly?????? You like positive reviews even when you have done a shoddy job? Will give an update after hearing from that police as has been threatened????.

As a very busy mother of 3 I needed a letting agent I could trust. I was referred Affitto by my brother-in-law and have to say that I have been incredibly impressed over the past 3 years. As much as I don’t want to have to get a sink unblocked at my wee flat in Edinburgh, it’s actually very nice hearing from the Affitto team as they are a chirpy bunch who put a smile on my face and its reassuring to hear they’re on top of things. Means I don’t have to visit. Thanks guys

My wife and I have just moved down from Aberdeen and have rented our property through Affitto. After just one phone call the team at Affitto had a good idea of what type of property we were after and the area we would be best living in. The first property they showed us was exactly what we were looking for and subsequently the property we have rented. Having been living down in London at the time and only in for a day or two time was against us to find a place and it was therefore refreshing that Affitto only recommend we viewed the one property based on our requirements rather than every 2 bed they had on the market.

The process of signing the contracts was quick and easy and on the day of our arrival, despite being delayed by a few hours on our journey, April went out of her way to meet us in the evening to hand over the keys.

All in all we are delighted with the property we have rented and with the service Affitto have provided. We would highly recommend their services to anyone looking to rent.

I have just rented my property in Central London. I felt that Manjeet and his team had a good understanding of the market and his guidance and advice was timely, responsive and well-considered. I have felt well-supported through what was, for me, quite an arduous process, and I am very pleased at the outcome. I am glad that I made the decision to give the business to Affitto and would recommend using him to others without hesitation, and use him again myself if the need arose.

If you are looking for a good and straight forward process to find a tenant for your property I would recommend these guys time after time. 

I rent my properties through Manjeet and his team and am happy with the service provided by Affitto.

I’m a tenant in Affitto’s property in Leicester, never had any issues and they are always helpful and available

Worst experience ever! I am one of tenants at the property looked after them. My boiler is not working and i have informed them 4 times for the same. I have not heard anything from them nor the contractor to come and resolve the issue. I have 2 small children and got no hot water!

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The wrong agent can ruin your sale.

Sell your home

Company

Affitto

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% of asking price

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Listings by number of bedrooms

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Have you used this agent?

The wrong agent can ruin your sale.

Affitto Reviews 66