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- Tranquility Homes T/A Leicestershire Lettings and Sales - Anstey
Tranquility Homes T/A Leicestershire Lettings and Sales - Anstey
Closes at 5:30pm
3 Stadon Road, Anstey, Leicester, LE7 7AY
Not your average estate agent. A modern, results driven approach that will take you from listing to completion.
With us you can expect: A personal dedicated agent, no contract term, better communication and you only pay for results.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 12:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 12:30pm
- Sunday Closed
View all details
Accreditations
Tranquility Homes T/A Leicestershire Lettings and Sales - Anstey Reviews (56)
Have you used this agent?
80%
2%
0%
4%
14%
Anonymous Tenant
I have been dealing with Zheng he has been extremely helpful in regards to me finding a place to rent. Communication has been very good so would defiantly recommend.
9th Dec 2021 (2 years ago)
B White
They make the house look really good in picture but then rooms are small. They took all our deposit but we kept the house nice. Do not recommend
9th Dec 2021 (2 years ago)
S K
Tranquility homes were amazing from the get go, I was in a position where I needed to rent quickly and they help me run through the entire process as smoothly as possible and kept me up to date with any snags. I was blessed to have one of their agents Jenny on hand, she is an absolute star, any issues she resolved promptly, during inspections she was clear and happy to listen to any concerns I had and I knew I could contact her at any point if I needed to! I’m not sure that certain things would have been resolved with out her. Thank you so much Jenny, you were amazing!
3rd Dec 2021 (2 years ago)
C Farmer
Chantelle and the team member we spoke to on the phone were accommodating, friendly and fast to respond. They went above and beyond to help answer our questions and we got a viewing the next day. Appreciate your time and efforts and would definitely recommend!!
29th Nov 2021 (2 years ago)
S K
It was great dealing with Dave-he has built a great team around him. The shining star in the team being Kassey-very prompt, sharp and professional. Knows how to get things done. Impressive work Dave and Tranquility Homes.
2nd Nov 2021 (2 years ago)
F Shukery
Kasey from Tranquility Homes has provided an excellent service from the start of viewing and renting this property until now. She has gone above and beyond, significantly, to ensure a speedy completion to meet our requirements. Even after a few months of renting the property through her, she still has been very helpful, approachable and professional. She responds to any of my queries promptly and ensures everything is dealt with. Thank you so much Kasey. I would highly recommend Kasey to anyone.
1st Nov 2021 (2 years ago)
T Cosgrove
I was really pleased with the way Chantelle at Tranquility Homes handled my situation, she was courteous and professional. I would have no hesitation in recommending them.
19th Oct 2021 (2 years ago)
J Bilimoria
Unfortunately we have had a bad ending with dealing with tranquility homes. We had discussed with them on a purchase of a home we were dealing with, unfortunately we had backed out of this purchase due to unknown delays in terms of moving in which didn't work well for our family, plus our buyers for the home we were currently selling. As a result of us backing out of this sale, we had notified our solicitors to let our previous sellers solicitors and estate agents (tranquility homes) know, seeing as we didn't want to continue contact with any of them. Unfortunately the seller solicitors didn't send the message across and I ended up getting a phone call from them (Adam), berating me on not phoning to tell them the course of action. From our understanding everyone within the buying and selling party had known we had pulled out prior to this phone call. While on this call Adam spoke over me the whole time and laughed at me. When I mentioned I was trying to speak he said he doesn't think he should listen to me, and then proceeded to say "whatever" and hung up the phone. This was extremely unprofessional considering I couldn't explain the circumstance and he wouldn't listen. Therefore I am leaving this 1 star review for others to be aware, if you are looking to go through selling or buying with this estate agent, you won't be best received when things may change.
11th Oct 2021 (2 years ago)
C harrison
This estate agent took my money and wasted mine time for a holding deposit in a property which i changed my mind on. I was then promised a partial refund which was not processed and i'm still having to chase now. Instead of contacting me to rectify THEIR error like a professional company would, they stayed silent. Still awaiting my money back. Cant seem to speak to the right person. VERY POOR SERVICE
Would not recommend...
8th Oct 2021 (2 years ago)
Feba
By the time property dashboard mentioned our end of short term tenancy we tried numerous ways of contacting the team but met with no response and finally went to office which finally led to a response. Due to subsequent delay,we lost on lot of properties which we liked and wished to move in . No response either to the maintainence issues put up on their property dashboard either , instead was closed and eventually managed by us on our own. But at time of moving out process ,an amount from deposit was duly deducted for the repairs which wasn't resolved from their end either. Not a great experience and disappointed in the approach from the letting agency.
8th Oct 2021 (2 years ago)
K malvi
They discriminate against people who are retired, they want 6 months rent upfront, I bet they don’t ask that for people who work!
And it doesn’t state that on their website - yeh I checked.
I’d stay away from them.
2nd Aug 2021 (2 years ago)
C Mantini
Liam T from tranquility is amazing. He is so helpful and has really helped me and my partner while looking for our first property together. We need more people like Liam!
17th Jun 2021 (2 years ago)
S Ramachandran
Rented with Tranquility Homes for over a year with my wife, and we were delighted with the quality of service we received. We moved in during the pandemic and the team afforded us the necessary flexibility, and sorted out all household issues (including electric repairs) during our tenancy in a very efficient and friendly manner. They were exceptional in the moving out process as there were delays with our next home, and again made us feel taken care of with an emergency extension. Special thanks to Liam Thorpe for giving us peace of mind during this!
We would thoroughly recommend.
3rd May 2021 (2 years ago)
KKP20111
I'm very pleased with their professionalism and good job! Thank you, Tranquility Homes! You are one of the best agencies!
30th Apr 2021 (2 years ago)
J Carr
Dealt with a staff member called Liam, he was excellent! Kept me up to date and reassured me through the experience of renting. Thank you so much!
27th Apr 2021 (2 years ago)
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