T Pegg
My experience with Newby&Co was brilliant, Kevin and Caroline who I spoke with were efficient and friendly. Right from the start until the end they were extremely helpful and the communication I received was 10/10. I would highly recommend Newby&Co, thank you for making my experience of buying my first house as stress free as possible!... Read more
Buyer
20th Dec 2024 (5 weeks ago)
S Foxon
The whole selling experience was made so easy. Everything was clearly explained to me and I was always kept up to date with the progress of my sale. Newby's also dealt with the sale of my previous property which is why I didn't think twice about asking them to deal with the sale of this last property. Excellent service, thank you, Newby's.... Read more
Seller
19th Dec 2024 (5 weeks ago)
M Kowejsza
Kevin and Caroline went above and beyond, they are amazing at their job, responses were quick, they know what they’re doing and we felt well looked after throughout the entire process especially when we came across some challenges. We would 100% recommend them!... Read more
17th Dec 2024 (6 weeks ago)
C Smailes
The whole team were very supportive throughout the entire process and would to help us get any missing information and all questions answered.... Read more
17th Dec 2024 (6 weeks ago)
Rachael
Highly recommend Newby & Co who were brilliant from start to finish. Kevin and Caroline were knowledgable, so helpful and not pushy at all which I really appreciated. They kept me informed throughout the whole process and the experience was smooth & stress free! Thank you.... Read more
20th Nov 2024 (9 weeks ago)
V Wayne
Do not recommend this estate agent, they were fine at the beginning of us trying to sell our property, not always great with communication for updates and things rapidly changed after we decided to cancel our contract with them. I cannot fault the ladies as they were lovely, the main owner however he became very rude and unprofessional. Had a very angry encounter on a phone call two days before our contract finished. It just goes to show how peoples attitudes changes when you want to finish with them.... Read more
Seller
18th Sep 2024 (18 weeks ago)
A Chapman
Newby & Co were brilliant throughout the whole process of selling our property, Kevin and Caroline both worked tirelessly to get us viewings and the best possible sale price and always kept us fully informed. Excellent service!... Read more
Seller
10th Sep 2024 (20 weeks ago)
J reynolds
Rubbish service
Came out to view my property, never got back to me with a valuation.
Poor service, very unprofessional… avoid... Read more
Seller
5th Aug 2024 (25 weeks ago)
L Gibson
Highly recommend Newby and co.
With you always from the beginning to the end of the sale.
So friendly and helpful.
Caroline is very calming and great when you get anxious.
They were always on the end of the phone cannot recommend this company enough.... Read more
Seller
5th Aug 2024 (25 weeks ago)
M Frost
I highly recommend Newby &Co they got my fathers property on the market quickly and were on hand to offer advice and answer any questions throughout the whole process.
Caroline kept me updated from start to finish.
I wouldn't hesitate to use them again.Excellent service.... Read more
Seller
31st Jul 2024 (25 weeks ago)
J Driver
I was looking to put my apartment on the market. Newby came round quickly gave me good advice on how much to sell property.kevin came round took photos was on the market very quickly. Had a couple viewings then an offer.kevin managed to get a good deal. Sale going through at the moment newby have been very good.... Read more
Seller
1st May 2024 (8 mo. ago)
A Ghorashi
I wanted to express my sincere gratitude for the fantastic service I received during my recent home purchase. Your team made the process incredibly smooth and enjoyable from start to finish. Your professionalism, expertise, and helpfulness were outstanding. Thanks to your dedication and attention to detail, I felt supported and well-informed every step of the way. I'm thrilled with my new home and will enthusiastically recommend Newby & Co. to anyone in need of top-notch real estate services.... Read more
Buyer
26th Mar 2024 (9 mo. ago)
A Baines
My mum used these guys in 2023 to sell her house (moved Nov-23). Excellent Service.... Read more
Seller
23rd Dec 2023 (1 year ago)
M paul
Very good estate agents I would highly recommend, they don’t just leave you to get on with things like other estate agents.
Five stars.
Caroline was fantastic and very supportive thank you so much Caroline for your patience and all you did for me... Read more
11th Dec 2023 (1 year ago)
Y livie
Extremely professional service from all at Newby &Co.
Excellent communication throughout what turned out to be a difficult sale due to the buyers indecisions . Thank you all for your services. I would highly recommend and use them again in the future.... Read more
Seller
11th Dec 2023 (1 year ago)
A Fortat
Newby & Co were recommended to me and did not disappoint - friendly and professional service, would definitely recommend.... Read more
8th Nov 2023 (1 year ago)
S martin
I would thoroughly recommend Newby &Co. They helped me every step of the way with my sale. Caroline was amazing. She was always on hand to help and always got back to me promptly. I felt I was dealing with a human being not just a company. Thank you Newby and Co.... Read more
Seller
15th Oct 2023 (1 year ago)
J Nicoll
We feel extremely fortunate that we decided to use Newby & Co. I cannot praise them enough from start to finish. Kevin and Caroline were a huge support throughout the whole process. They have an unrivalled knowledge of the local market and were proactive in securing and organising viewings and ultimately a sale. A very professional and dynamic business.... Read more
Seller
14th Oct 2023 (1 year ago)
sarah
Corrupt agents. Waited a 9 days to hear back on an offer in the interim they asked for proof of documentation and told me verbally that the offer was accepted (no written confirmation) but that they were still obtaining documentation from another individual who had also bidded. (Messing two potential buyers around). Finally when I heard back from them they told me the buyer had gone with another offer and didn't give the opportunity to bid up. I'm sure the office of fair trading will be interested about their practises. WOULDNT BUY A HOUSE FROM THESE CROOKS.... Read more
Buyer
26th Sep 2023 (1 year ago)
L Groom
I cannot recommend this place enough. Caroline goes above and beyond her job and can't thank her enough for all the help. She is excellent at her job and deserves the 5 stars... Read more
17th Sep 2023 (1 year ago)
M Tash
All staff were friendly and helpful. They made sure our move was as smooth as possible.... Read more
17th Sep 2023 (1 year ago)
M Luísa
All very supportive and competent staff ,they promptly answered all my doubts and queries through the whole buying process, very special thanks to Kevin and Caroline at Newby & Co Estate Agents.... Read more
Buyer
11th Jul 2023 (1 year ago)
J Quarmby
Saved our sanity!?!?!
Without Carolines intervention, prodding and poking our buyer and both solicitors……. We would be in the looney bin by now!!!!!
Thank you Caroline & Kev!
xx... Read more
7th Jul 2023 (1 year ago)
M Sweeney
As you can imagine, I had no idea what I was doing as a first time buyer! I couldn't have felt more supported by Newby & Co, in particular Caroline, who was wonderful in guiding me every step of the way, from helping me to meet half way with the seller, to ensuring that I was continually updated throughout the conveyancing process in order for me to achieve my goal of becoming a first time buyer in, at what is possibly, the most difficult time to become a first time buyer. I could not recommend Newby & Co more, they ensured I had nothing to worry about, and here I am now as a homeowner. I could never thank you enough!... Read more
Buyer
2nd Jul 2023 (1 year ago)
K Mabbott
I was very happy with the service of the company and any questions I had they were their to help with the selling of my house thank you mr mabbott... Read more
Seller
2nd Jul 2023 (1 year ago)
Linda
Kevin ga e me a discounted selling fee against all other competitors.
Caroline rang ne to say how things were progressing throughout the selling and buying process after instruction
As it was a longish chain I was kept informed at every opportunity
The portfolio of my bungalow looked lovely in the pictures as a selling point
Nearly every house I have sold in recent years has been newby and co due to the locality of the estate agents premises... Read more
Seller
29th May 2023 (1 year ago)
K Wright
Kevin and Caroline are a very helpful pair, any issues we had they resolved them as soon as they could, we would highly recommend them.... Read more
27th May 2023 (1 year ago)
A xx
Kevin was outstanding/ helpful friendly and knowledgeable and Caroline just us up to date all the way through the process - I would highly recommend Newby and Co.... Read more
27th May 2023 (1 year ago)
C Madu
Excellent estate agency service. I will definitely recommend them to anyone looking to sell their house... Read more
Seller
1st Apr 2023 (1 year ago)
K hubber
Caroline was very friendly and efficient replying to emails quickly and with no fuss. I always felt in good hands.... Read more
1st Apr 2023 (1 year ago)
S T
Excellent service throughout the selling process. Very helpful advice on pricing and ensuring we secured a sale. Achieved above asking price.... Read more
Seller
1st Mar 2023 (1 year ago)
J Purdie
Brilliant company, special shout-out to Caroline in the office who was incredible, helped with every part of the process and was a smooth journey... Read more
30th Nov 2022 (2 years ago)
M patel
Caroline and Kevin were very helpful throughout the whole process of buying house. Outstanding service with professional and timely advice.... Read more
Buyer
28th Nov 2022 (2 years ago)
C Mayes
Kevin and the whole team were fantastic and made our whole process of selling and buying so easy. Couldn't recommend them highly enough!... Read more
Seller
12th Nov 2022 (2 years ago)
M Bull
Friendly, knowledgeable, and highly competent from the beginning all the way through to the conclusion of our sale Newby and Co. were exemplary. Thank you.... Read more
Seller
12th Nov 2022 (2 years ago)
J O'Connor
From the initial valuation through to the completion of the sale the service was efficient and professional. Caroline handled the viewings and subsequent offers extremely well and I was very pleased to sell at the asking price which as an executor was great for the beneficiaries. Would definitely use again and recommend.... Read more
Seller
23rd Sep 2022 (2 years ago)
J Passey
Newby and Co have been brilliant from beginning to end with their level of service and commitment. Good communication, keeping us fully updated and moving things along as quickly as possible. Friendly and supportive company that I would highly recommend.... Read more
22nd Aug 2022 (2 years ago)
H Pearson
Very professional, kept you updated at all times with any movements. I would definitely recommend.
A special mention is Caroline & Kevin.... Read more
19th Jul 2022 (2 years ago)
A Johnson
Very professional service all round.
A tiny bit more expensive than there competitors, but you soo realise why.
Would not hesitate to recommend.... Read more
9th May 2022 (2 years ago)
S Warwick
Kevin & Caroline were really helpful throughout the whole process of selling my Dad's property and could not have been more accommodating to my needs especially with me being far away.... Read more
Seller
29th Mar 2022 (2 years ago)
P Revill
I was impressed with regular updates... Read more
1st Mar 2022 (2 years ago)
S Rudland
From beginning to end everybody at Newby & Co made this one of the best selling experiences I have had, they took away all the anxiety and apprehension, their commitment and service was outstanding.... Read more
Seller
31st Jan 2022 (2 years ago)
C Sharpe
I cant recommend this company enough, they are friendly, approachable, always available and do exactly what they say they will do. Smooth transactions very understandable and fees are competitive. the Staff are knowledgeable and welcoming, nothing is too much for them. Very very pleased.... Read more
21st Dec 2021 (3 years ago)
J Goodwin
I am just in the process of purchasing my new home from them but so far ok... Read more
Buyer
11th Oct 2021 (3 years ago)
T connolly
excellent communication well pleased with there service... Read more
23rd Sep 2021 (3 years ago)
S Grycuk
Sold my bungalow recently with Newbys I found them to be excellent, very helpful in all ways, whenever I rang someone was always there to answer my call, whenever I asked for advice on anything they were always happy and helpful, I was also purchasing a property through another agent and at times found the whole thing very stressful but I was reassured by regular phone calls to keep me informed on what was happening,
Thanks to you all for making a very stressful time much easier with your guidance, and special thanks to Caroline who I mostly dealt with, I can’t recommend Newbys enough and wouldn’t go anywhere else if I decided to sell again.... Read more
Seller
20th Sep 2021 (3 years ago)
H Morgan
Kevin and the team were absolutely brilliant and I can't thank them enough for their warmth and professionalism during the sale of my house.... Read more
Seller
10th Sep 2021 (3 years ago)
C kenny
Kevin Newby and Caroline Freeman were absolutely fabulous in selling our house. They were knowledgeable helpful and patient in guiding us through an unpredictable house sale. At every stage they gave us the help we needed.
I cannot recommend highly enough. Thank you so much.... Read more
Seller
1st Sep 2021 (3 years ago)
D White
Lovely personal service with professional and timely advice. Were a great help selling a property at a difficult time. No large corporate blandness here.... Read more
Seller
21st Jul 2021 (3 years ago)
S Hall
We had a nightmare situation with our house chain collapsing a week before moving . As soon as we phoned to view our now house, Kevin was welcoming and really put us at ease. Once our offer was accepted, Caroline became the person that we corresponded with and she was amazing. She kept us up to date with everything that was happening. She chased our solicitor when she wasn’t answering our messages. Caroline also offered to meet me with the keys on the evening of completion day as I had a meeting and wasn’t sure what time it would finish. I couldn’t fault the experience we had with them.... Read more
Buyer
16th Jul 2021 (3 years ago)
L Zarcone
Excellent service, kept us up to date , and helped us with a few questions we had... Read more
15th Jul 2021 (3 years ago)
S Spencer
I cannot recommend these guys highly enough, Caroline was excellent all the way through the purchase.... Read more
Buyer
15th Jul 2021 (3 years ago)
D Ball
As a first time buyer everything went smoothly and the settling in goody bag was an extra bonus.
Caroline was brilliant, she would answer all of my questions with regular communication via email and settle any stresses courteously and professionally.... Read more
Buyer
12th Jul 2021 (3 years ago)
D Weston
Mr Newby and his team were very professional in all aspects of our house sale. They kept us informed of what was happening, what needed doing ad gave excellent advice on any problems we encountered.... Read more
Seller
8th Jul 2021 (3 years ago)
S Jacques
We had a great experience buying through Newby & Co. Communication was always informative and quick (exactly what we wanted). Nothing was ever any trouble and when we moved in we received a lovely hamper welcoming us into our new home. Would definitely approach them if we were to sell in the future. Thank you ????... Read more
Buyer
3rd Jul 2021 (3 years ago)
P Payne
Very easy stressfree process... Read more
25th Apr 2021 (3 years ago)
P Crane
Excellent service... Read more
6th Feb 2021 (3 years ago)
D Jones
Rude woman from Newby valued my house at 180k.
Sold it for 238k.
Lucky I did not use Newbys then !!... Read more
Seller
5th Jan 2021 (4 years ago)
K root
Very friendly staff, helpful and honest. Wouldn't hesitate to use again.... Read more
21st Aug 2020 (4 years ago)
E Curbed
Very professional from initial contact, through to completion.
Due to living at a distance from the property we were selling, we were totally dependent on Newby & Co for all viewings. We were kept informed of all activity, and were provided constructive feedback where available. Our buyer viewed the property at least 10 times during the sale process which Newby & Co handled with no complaints. They certainly worked hard for, and definitely earned, their fee. We would highly recommend.... Read more
Seller
20th Nov 2019 (5 years ago)
G Fothergill
I chose Newby & Co because they are a local presence in the Glenfield area and I always look to support local business even if it may cost more for their local knowledge and experience in handling transactions such as a house sale - something I have little spare time for. Put house on the market just as World Cup 2018 was happening (so lots of Union Flags appear all around - not the best look!). Anyway, finally received an acceptable offer but, despite my flagging up the need for the potential purchasor to be in a position to fund and complete the purchase this turned out to seemingly not be the case. Gifts from family memmbers, a change of lender etc later and the sale never happened so I am out of pocket, three months further down the line and now doing what I did not want to do and handling it myself/using an online agent.
All thoroughly nice people but they don't seem to check the financial position of the buyer thoroughly.
Just disappointed that my wish to use local didn't work out through no fault of my own and no having to do what I didn't want to do.... Read more
Seller
20th Feb 2019 (5 years ago)
C Langley
Kevin is a great guy and the best Estate Agent in Leicester... Read more
26th Oct 2018 (6 years ago)
N wilson
Messed about for 7 months .
I put an offer on a house, the seller accepted. I had to wait for them to find a property before instructing my solicitor to do the search’s. Three days before my six month mortgage application runs out they ring to say the seller has found a property and to start my search’s, so I had to pay another £400 pound to get another six month application then when that arrived all was good and instructed the solicitors to do the search’s as told by newby n co to do so, few days later newby rings me to say the vendor wants another 12500 for the house, so now the seekers have pulled out because they say the surveyor said that they could get more money for the property. So I’ve had to cancel search’s, which has cost another £250, and start all over again . Watch out for messers.... Read more
Buyer
28th Jul 2018 (6 years ago)
K satch
This is the second time we have used Newby and co.
First time was for house purchase, second for house sale.
Both times we had both a professional and friendly service from all the team.
We were impressed with being kept up to date with all steps of both the buying , and sellling of the properties.
It is nice to be able to deal with all members of staff and them to be knowledgeable of our purchase.
We were also very pleased with the recommendation of Frisby and Small solicitors, Justin Crowson was extremely helpful
Thanks Kevin, Caroline and Tracey... Read more
Seller
3rd May 2018 (6 years ago)
R Prakash
I have dealt with Newby & co for the sale of my house.Caroline is a excellent person who is knowledgeable, polite and very professional. They found a buyer for my property quite late in around 3 months but unfortunately they don't check the financial details of the buyer properly , they need to improve on that. In our case, they told us after 3 months of transactions including surveys, searches that we should advertise our house again as the buyer is not looking sorted with his finances!!
It was quite annoying as this is completely their responsibility to authenticate buyer, and check their validity at the earliest.
However, they still ended the sale in 6 months.
all well that ends well... Read more
Seller
26th Apr 2018 (6 years ago)
M Tyers
Great experience from start to finish.
Have used Newby & Co on 2 occasions, once to purchase and once to sell the property of an elderly relative.
The staff are very personable and were great at keeping us informed along every step of the way.
Would not hesitate to use Newby & Co in the future or recommend to family and friends.... Read more
Seller
17th Apr 2018 (6 years ago)
M Gould
If you are looking for a firm that will bully the elderly into choosing a buyer that they are not happy or comfortable with, then Newby & Co is for you. If you are looking for an estate agent that will lie to both buyer and seller, despite knowing that they are in contact with each other, then go ahead.
Absolutely awful experience with Newby that almost ruined the purchase of our first house, and left us feeling constantly on edge as despite having an offer accepted first Newby wanted the sellers to accept another offer at the same price from different people. Constantly gave the sellers unrealistic deadlines to make decisions (I.e. you need to make a decision by 3pm today or we will for you)
Honestly can't stress enough how much I would avoid this firm.... Read more
Buyer
19th Sep 2017 (7 years ago)