N Mouyis
Fantastic service ! Friendly, efficient and professional! Thank you all for a great experience in helping me find a wonderful home!... Read more
25th Aug 2023 (1 year ago)
T Smith
Excellent, friendly service. We have found them very approachable and professional.... Read more
25th Aug 2023 (1 year ago)
B Payne
A good estate agent is hard to find. Albury and Hall in Swanage has to be one of the worst. No call back and when asked to send details of a property, it seems they just couldn't be bothered. How do they survive one wonders.... Read more
3rd Mar 2023 (2 years ago)
P Martins
Absolutely useless. Don’t answer e-mails or follow simple instructions. Best avoided to be honest.... Read more
3rd Aug 2022 (2 years ago)
P bird
According to their website the team members are ‘dedicated to each area of the selling process’ the website goes on to say ‘ we will take care of you and answer any queries you may have and keep you updated’.
Well they don’t. By far the worst Swanage property agents we have ever had to deal with. You learn by your mistakes.... Read more
28th Mar 2022 (3 years ago)
N Grounds
Lovely helpful people, true to their word,very trustable... Read more
25th Feb 2022 (3 years ago)
C Edge
Don't know anything about this place but the flat we're staying in on holiday which is above it is wonderful!... Read more
19th Jun 2021 (3 years ago)
Yesterday viewed a property, (we were the first people to view it)liked it and offered the asking price. Agent phoned to say the vendor accepted and that we had a flat, could we bring the required info to the branch in the morning.
16 hours later on the way to the branch with info, the agent phoned to say the property had been sold to a property investor for £15,000 more.
Disappointed is an understatement.
This might not be illegal but certainly unethical.
Is this normal practice? I hope not.... Read more
Buyer
25th Aug 2020 (4 years ago)
D Bookbinders

We were delighted with the team at the Swanage branch of Albury & Hall, with a special mention to Paul and Colin for their local knowledge, expertise, and practical advice which was instrumental in the successful sale of our house and 2 acre plot in Harmans Cross. Thanks to everyone's hard-work, efficiency and "holistic" approach to the successful marketing and subsequent sale of our house we found the whole business to be straightforward, speedy and as stress-free as possible.
The photographs, brochure and aerial photography were superb and undoubtedly contributed to the interest in our property and the viewings were conducted with no bother to ourselves.
At every stage we were kept informed with phone calls and emails and they liaised seamlessly with buyers and solicitors. Thanks to their attention to detail and excellent customer service we completed and exchanged in what seemed like record time with no hitches.
We would be delighted to recommend Albury & Hall to anyone considering marketing their property locally.... Read more
Seller
8th Apr 2020 (5 years ago)
S Violette
Thank you for the great service and patience you demonstrated during the sale of our property in Swanage. We received friendly, professional and thorough support throughout.... Read more
Seller
1st Nov 2019 (5 years ago)
P Teahupoo
Easy to use website... Read more
11th Aug 2019 (5 years ago)
G Tnr
We recently instructed Albury and Hall to sell our house to facilitate the purchase of a property they were marketing. We found the whole process very positive and the team at the Swanage office professional, accomodating and very flexible. They spent a lot of time answering questions, meeting us at the property we were thinking of purchasing and preparing ours for market.
Due to personal reasons, we later withdrew from the sale of our house and proposed purchase. The team at Swanage totally understood this, we came off the market without any fuss and they wished us all the best and help in future should we ever need it.
We would certainly use their services again.... Read more
Seller
10th Jun 2019 (5 years ago)
C Brown
My wife and I who are very much locals here in Swanage have used Albury & Hall to sell a property and now a few years later purchase a 2nd home.
Paul and the team had our first property on the market for 6 days before it went sale agreed, “you can’t really ask for better than that” a month later it was sold.
Exceptional service from start to finish, it’s about time that someone came to Swanage and took the monopoly away from other estate agents who use fake email accounts to create fake reviews and make utterly baseless accusations that are designed to discredit good, hard working people.
Anyone who is considering using Albury & Hall should check their independent statistics which can be found online and compared to other Agents here in Swanage, clearly doing better than most.... Read more
Seller
27th Apr 2019 (6 years ago)
P Thompson
AVOID! These are the worst estate agents I've ever come across. Rude, unhelpful and impolite is an understatement. All their properties are hugely overpriced just to get the instructions I guess.
I'm guessing the 5 star reviews are fake reviews as everyone in Swanage knows to avoid them. I know several people who have come across them and would never use them again.
These really do give estate agents a bad name. Avoid like the plague!... Read more
10th Apr 2019 (6 years ago)
E Wyson
Very helpful and friendly.... Read more
28th Dec 2017 (7 years ago)
L Hartwell
Albury & Hall delivered exactly what they promised - from putting together and promoting the property details including video to suitable buyers, to liaising with other parties and facilitating viewing through to the sale conclusion - to the satisfaction of all concerned. LH... Read more
Seller
7th Dec 2017 (7 years ago)
M Wheatley
The team at Albury and Hall were professional throughout. Their communication is great and they do a great job supporting both buyers and sellers to get the right result. When the initial sale fell through Rob quickly found another purchaser. I was selling on behalf of others and living a long way from the property which presented some challenges but on completion Lynne was kind enough to read the meters! Great Service and thanks to the all the team who we would happily recommend.... Read more
Seller
9th Nov 2017 (7 years ago)
N Tomes
Would always recommend Albury & Hall to anyone wanting to sell their home. They are both professional and pragmatic on sale valuations. As well as providing updates on progress made during the sale process.... Read more
Seller
22nd Jul 2017 (7 years ago)
S Clare
Everyone at Albury & Hall was very helpful when it came to the whole process of buying and they were always quick to respond to any queries we had and nothing was too much trouble. We highly recommend the service that Albury & Hall offer and wouldn't hesitate to use them again in the future. They are a great bunch of people. Diane & Simon... Read more
Buyer
19th Jul 2017 (7 years ago)
J Cooke
Great team, lovely people, helped out in every way possible with our flat sale.... Read more
Seller
17th Jul 2017 (7 years ago)
J Jackson
Great team, Rob, Lynne and all. Sold our flat in record time and even helped when we had a furniture problem. Many thanks Jenny & G... Read more
Seller
3rd Jul 2017 (7 years ago)
C Speight
Really unprofessional - they lied about a parking space attached to a property. Only found out after our offer had been accepted.... Read more
6th Jun 2017 (7 years ago)