I had a brilliant experience with the team at Garton Jones. Harry was brilliant from start to finish, he really listened to what my needs were. I have to also mention Dominic. Dominic has helped ease this horrid transition moving from the US to London and has remained supportive and very helpful over these past few months. I've gotten a few emails from him past 8pm giving much needed advice. My only negative would be that I had to wait a week for an extra key as the owner only left them with one.
Stay away. Shady agency that will leave tenants with more troubles than solutions. Stay away from the whole Battersea development all together. It’s a scam with landlords ready to rip off unsuspected tenants.
Alan de Maid has been an excellent estate agent to work with, in particular Mac and Lisa. There was no task too difficult or tedious that Lisa would not do! Her endless enthusiasm and good spirits kept me going through the house buying process. I would highly recommend.
Initially very professional, and pleasant and they say all the right things to you when turning up to value your house...not so good when you thank them but reluctantly and politely decline to sign with them and choose another estate agent instead. As we had no reply to that we thought that was that.
However, a couple of months later one of their agents (who had met us to value our house) rang my partner, asking how the sale of our house was going. They knew that it was still on the market and proceeded to criticize the estate agent that we were using, saying that they had a very bad reputation, criticized the manager of the branch and smugly talked about how many properties that they had sold recently etc. in a very gloating, unpleasant manner. We have since sold our house through the agents that they were so critical of and we're very glad that we did not sign up with Alan de Maid after their rude, unprofessional behaviour.
Working with Andrew at acorn in crystal palace was excellent. He went out of his way to make my apartment purchase easy with a very difficult solicitor. He was/is always easily contactable and extremely helpful, even after his part was finished and it wasn't necessary. Thank you for the professional service and great attitude from start to finish.
Terrible customer service. You'll be lucky if they ever call you back. I would highly advise to stay clear.
New to the country, new to renting, found their service to be highly efficient and their feedback super useful and informative. Bradley Gilchrist provided me with a friendly and effective service throughout. I’m generally quite paranoid about things but he managed all my queries with respect which was highly appreciated. Would recommend them (and him) to anyone who needs an agency to help guide them through the process.
Worst letting agency in Bromley, Staff are rude, they assume that everyone is poor but i am way richer than all these poor people prentending to be rich at this letting agency. Horrible service do not use them ! they are fakers !
A huge thank you to Jack for his help and patience in helping us finding our first flat in Beckenham. The service and attention to details were absolutely fantastic and the flat is the perfect fit for us! Jack has also been extremely helpful and flexible in arranging last minute viewings to suit our busy work schedules. Finding the perfect flat especially outside London can be challenging but he has made the whole process very smooth and effortless for us with his friendliness, professionalism and expertise. Highly recommended!
Sorry for the nice people working there, but what a disaster of a company!
We found the flat we wanted through L&R, but looking run down. Offered the landlord to repaint it providing he does his share of works, like replacing a broken glass window overhanging the door way, removing the black mould impregnated all over the worktop, etc. We were promissed it would be done. The day we were given the keys, we realized that absolutely nothing had been done, that the unfurnished flat was left with old broken furniture and belongings, a gas canister abandoned outside hidden behind the shed, flush not working, boiler leaking, no inventory was ever made, nobody visited the flat after the previous tenant left.
We found another flat since, but we will never go close to Langford & Russell ever again.
Friendly, professional and trustworthy! I definitely recommend Micheal and his team.
The service offered by Michael and Leigh was very good and I was truly (no pun intended) impressed with the level of detail that they gave to my purchase and the level of their communication was excellent!!! Well done gentlemen keep up the hard work.