We found Stuart Benson at Arthur Samuels excellent , he was recommended to us from a neighbour who sold there house with him, he was very professional and knowledgeable and would highly recommend him to anyone wanting to sell or buy a house.... Read more
Seller
30th Oct 2024 (15 weeks ago)
J Cantelo
It's very clear why Arthur Samuel Estate agents are not a market leader. A frustrating experience from start to finish. Very hard to get hold of, (barely anyone in the office) with telephone tag being a constant feature of their communication alongside a very aggressive sales approach. Lies, deceit and cover up's all round with inconsistent information being communicated leaving a very sour taste during the process. I will not be recommending Arthur Samuel to anyone and will certainly not be using when coming to sell. Avoid.... Read more
19th Oct 2024 (17 weeks ago)
M Bourne
My name is Michele Nunes (used to be Bourne !!). After much debate about selling my house - a friend recommend me
To Stuart Benson from Arthur Samuel’s estate agent !! Stuart has helped me through a very difficult contentious selling process ! His calmness ( especially when I was losing the plot ). Kept me calm and sane ! He cares !
And i think that’s a great trait to have when dealing with all walks of life ! If you are looking for a trustworthy / reliable / interactive / professional and determined agent to help sell your house ! Look no further - I would recommend this agency and Stuart a million times - more then any other agencies thank you Stuart for everything you are a true professional and amazing person... Read more
Seller
8th Oct 2024 (18 weeks ago)
D Warner
Absolutely brilliant service and friendly advice given to us by Stuart. Would thoroughly recommend this company... Read more
1st Oct 2024 (19 weeks ago)
S Devereux
We had the pleasure of dealing with Arthur Samuel (Stuart) recently for our purchase, he was super quick and helpful with any questions we had and couldn’t do enough. Would absolutely recommend and deal with again thank you!... Read more
Buyer
1st Oct 2024 (19 weeks ago)
V Patil
As a landlord I need troublefree and reliable tenants. Also expect agency to be reliable and providing timely service. Stuart found professional tenants and provided reliable management service at a reasonable fee for the last few months. He is on top of various deadlines for gas safety certificate etc and provides timely updates. Highly recommend.... Read more
Landlord
23rd Aug 2024 (25 weeks ago)
D Adomavicius
I know Stuart Benson for more than 10 years. First we met he sold our first house and now its second time he did it again. Thank you very much. 2 houses in 10 years what is coming next.... Read more
Seller
3rd Apr 2024 (10 mo. ago)
Momo
Stuart was an invaluable asset in guiding us through the purchase of our first home. His expertise and proactive approach ensured a seamless transaction, leaving no stone unturned in navigating the complexities of the process. His professionalism and dedication truly set him apart as an outstanding estate agent, and we couldn't be more grateful for his assistance.... Read more
Buyer
22nd Mar 2024 (10 mo. ago)
A Iovanescu
I had one of the best experiences with this agency. Stuart was super helpful and kind throughout the whole process and period we rented the property and I would definitely recommend Arthur Samuel Estate Agents. If I ever move back to Surrey, this estate agency will be my first choice.... Read more
Tenant
29th Feb 2024 (11 mo. ago)
P horton-bennion
Stuart has been the best agent I have ever used, he delivers, updates and achieves amazing results in the time frame given. I cannot recommend this company high enough.Thank you so much. 5 stars is not enough!!... Read more
3rd Feb 2024 (1 year ago)
Niall
Stuart at Arthur Samuel is very friendly, most helpful and most importantly got the job done.
We were selling our property in 2023 and we were having trouble selling as the market had changed a little since we first went to market. We eventually succumbed to pressure from other estate agents and jointly instructed a ‘high street agency’ in the fear that we had made a mistake by instructing Stuart at Arthur Samuel.
Stuart by FAR outperformed the high street agent in every department (getting viewings, offers & marketing) - we couldn’t recommend enough.
You won’t be disappointed.... Read more
Seller
20th Jan 2024 (1 year ago)
J Mwangi
The letting process was seamless with constant communication and assurance. Great customer service????. Thank you so much????????... Read more
Landlord
15th Jan 2024 (1 year ago)
S Petri
Stuart Benson at Arthur Samuel has sold my house! From the beginning he has been professional but also feels like a friend now. Professional photographer, Ben took some great pictures of my house, to be proud of! The service has been efficient and he has been so supportive and helpful throughout the process, even helping me with advice on properties in the location I am moving to and is always available if I have ANY questions. He also sent me weekly reports on viewings. I am so pleased I chose Arthur Samuel, my friends and family can't believe what a fantastic personal service I have received. Thank you Stuart :-)... Read more
Seller
29th Oct 2023 (1 year ago)
Excellent job done by Stuart at Artur samual highly recommend very experienced and helpful very provisional... Read more
Seller
27th Oct 2023 (1 year ago)
B Attwell
We rented our flat almost a year ago through Arthur Samuels and dealt with Stuart who was extremely helpful and made the process of renting very easy.
Stuart has always been very responsive if we've needed something attended to.
I'd highly recommend contacting Arthur Samuel for rental assistance.... Read more
Tenant
25th Oct 2023 (1 year ago)
P H

I have been a client of Arthur Samuel Estate Agents for nine years, and I can confidently say that their services have been exceptional throughout. Stuart and his team has consistently demonstrated professionalism, efficiency, and dedication.
What sets Arthur Samuel Estate Agents apart is their exceptional customer service. They are responsive, prompt, and always willing to go the extra mile to meet my needs. Any questions or concerns I had were addressed promptly, making the entire process smooth and stress-free.
I highly recommend Arthur Samuel Estate Agents to anyone in need of reliable and trustworthy estate agency services. Their expertise, personalised approach, and attention to detail make them a top choice in the industry. With nine years of experience as their client, I can say without hesitation that they have consistently exceeded my expectations.
I will continue to use their services in the future and would encourage others to do the same. Thank you, Arthur Samuel Estate Agents, for your outstanding service over the years!... Read more
25th Oct 2023 (1 year ago)
L Gómez
We are very happy with the service provided. Stuart is brilliant. All issues are always dealt with efficiently. All paperwork, property management and communication was always on point.... Read more
25th Oct 2023 (1 year ago)
A Marner
Excellent service from Stuart at Arthur Samuel.He persisted in a very complicated sale.I would highly recommend Arthur Samuel and Stuart in particular.... Read more
Seller
25th Oct 2023 (1 year ago)
Excellent job done by Stuart Benson on a complicated sale.I would highly recommend Arthur Samuel and especially Stuart.... Read more
Seller
20th Oct 2023 (1 year ago)
A Abbott
Stuart dealt with my tenancy in a very professional and efficient manner. Thoroughly recommend Arthur Samuel Estate agents for your move of letting... Read more
Landlord
24th Aug 2023 (1 year ago)
W Gibbons
Rented a property from Arthur Samuel's for 2years. Really good service and always quick with dealing with any problems with the property.... Read more
Tenant
5th Jul 2023 (1 year ago)
A Rourke
Brilliant experience with Stuart Benson of Arthur Samuel. Highly personable and professional service. Went above and beyond to help us achieve sale agreed with the perfect property and sellers. I wouldn’t hesitate to recommend them.... Read more
Seller
22nd Jun 2023 (1 year ago)
K Dunn
Stuart Benson at Arthur Samuel Estates has been such a great help in helping us find our dream rental! Very efficient and helpful. Would recommend!... Read more
Tenant
20th Jun 2023 (1 year ago)
Daniela
We've used Arthur Samuel recently to rent out our flat. We had Stuart as our agent and we could not have been happier. I always thought the process of renting and finding the right tenants would be something very stressful, but he made the whole experience very easy for us and found us great tenants. Throughout the process he was very friendly, professional, super efficient with everything and always responded to us very quickly on messages and calls. Highly recommend Arthur Samuel's services.... Read more
Landlord
1st May 2023 (1 year ago)
M Anjum
Got a property to let through Stuart in Arthur Samuel Estate Agents, he was really cooperative and me and my husband had a good experience... Read more
Landlord
9th Feb 2023 (2 years ago)
G Chindrat
A very good agency, and a person who always tries to help in all matters, found us a house and very quickly, helped us to rent it, always answers any questions quickly, I highly recommend this agency... Read more
Tenant
3rd Feb 2023 (2 years ago)
S Howard
Arthur Samuel rented out our property...
Stuart
kept us updated and made the whole experience stress free....
If you are looking to rent out a property we highly recommend Arthur Samuel....... Read more
Landlord
31st Jan 2023 (2 years ago)
M Posnett
Arthur Samuels Estate Agents were great because they acted quickly whilst also being flexible. They showed great patience and understanding for me and my special needs friend when he was tasked with doing anything to become a tenant. Stuart Benson is a good person because he wanted to help us personally. He communicated with the landlord well and the house is lovely and has just been redecorated so if they put as much care into other places as they did here, it would be worthwhile for anyone. I would highly recommend Arthur Samuels Estate Agents.... Read more
Tenant
6th Jan 2023 (2 years ago)
T Fidler
Arthur Samuel Agency have been great for us. We were in need of a tenant at very short notice, and Stuart delivered. Many thanks for your help so far!... Read more
Landlord
8th Dec 2022 (2 years ago)
T Davis
Absolutely fantastic. Had a very difficult sale and Stuart persevered and got my house sold. Very honest genuine guy and very experienced in his field. Would highly recommend this company.... Read more
Seller
28th Oct 2022 (2 years ago)
M Fereidoony
We have known Stuart and have worked with him for a number of years.
He is hardworking professional and has mastered his job by his friendly and honest attitude and at the same time knows the landlord and tenant expectations.
I have recommended him to my friends and family and no one has been disappointed.... Read more
27th Oct 2022 (2 years ago)
S Ranyard
Stuart helped us find a short term let when we returned from working abroad. He was super helpful and once we were in he was responsive to any small issues that needed resolving. The whole process was stress free and Stuart was a pleasure to do business with. Thanks... Read more
Landlord
24th Oct 2022 (2 years ago)
S Harris
Stuart has been very helpful since we moved in, very quick to help with any issues we have and has been very friendly!... Read more
Tenant
23rd Oct 2022 (2 years ago)
K hardtail
I used Arthur Samuel to sell my property in Walton-On-Thames. Stuart was excellent from start to finish his professionalism and communication is second to none! AS I live out of the area Stuart went above and beyond to check the property on a weekly bases to ensure all was OK as well as taking utility meter readings for me monthly. I would definitely recommend Stuart and Arthur Samuel Estate Agents.... Read more
Seller
5th Oct 2022 (2 years ago)
K Quehan
Great service from Stuart at Arthur Samuel! Very greatful for all of his help and professionalism and will most definitley come to again in the future. Highly recommend and best estate agents around! Thank you!... Read more
29th Sep 2022 (2 years ago)
B thackery
Absolute pleasure to deal with and a total breath of fresh air.
Unfortunately we didn't end up buying the Property but would look to use this agent in the future.... Read more
26th Sep 2022 (2 years ago)
D Petty
Stuart just handled the sale of a flat we bought. He could not have been more helpful. He was a very effective conduit between us and the seller and had very good, responsive and personable communication. I would recommend him. Thank you, Stuart!... Read more
Buyer
25th Sep 2022 (2 years ago)
E James
EJ Inventory Services conducted a property inventory report for Arthur Samuel Estate Agents. I liased with Stuart, who was very professional and it was a smooth, quick process from start to finish.... Read more
20th Sep 2022 (2 years ago)
T Hua
I've known Stuart for years and recently used his services to find new tenants to let my property. Stuart is great to work with, open and honest, and found quality tenants really fast. I would definitely recommend Arthur Samuel Estate Agents to anyone looking to sell/let their property, or anyone who is looking to buy/rent a place. Excellent service and easy to work with.... Read more
Landlord
16th Sep 2022 (2 years ago)
J R
Always very professional. Stuart is always very helpful and polite. Pleasure to do business with!... Read more
14th Sep 2022 (2 years ago)
M hams
Fantastic service from Stuart at Arthur Samuel. Very professional and with personality. Always answers the phone and stays in touch, honest and non-pushy. Fully recommended!!... Read more
14th Sep 2022 (2 years ago)
I found Stuart to be very professional and friendly who dealt with matters very quickly. Would definitely recommend him and his company.... Read more
Tenant
8th Aug 2022 (2 years ago)
G Anagbado
We rented for the first time with Arthur Samuel and it was a very pleasant experience as they were always on hand to resolve issue. Stuart was really understanding and happy to help.
Well done... Read more
Tenant
25th Jul 2022 (2 years ago)
M Cayford
Dealt with Stuart the last 4 years renting out my place and made the whole process stress free. Couldn’t be happier. Would recommend to anyone.... Read more
19th Jul 2022 (2 years ago)
S Castro
We are selling our house through them, I would say it's a very good agency the staff has helped us a long the way, giving advice and always being very supportive especially after losing the first buyers, the house went back on the market and we are hoping to exchange contracts soon.... Read more
Seller
20th Mar 2022 (2 years ago)
M Dare
We have now sold two properties with Arthur Samuel both out of their area in Bedfordshire. Stuart was very helpful, providing regular updates. He even helped us in managing our poor and very slow solicitor. Stuarts help really did speed up our sale. I really would recommend Stuart and his team to anyone, even if you are not in the local area.... Read more
Seller
14th Dec 2021 (3 years ago)
T mahmood
I would like to say Aurther Samuel James estate agents are very professional and helpful. Always on hand when you need them. Will definitely recommend them to family and friends.
Thank you for all your help Stewart, you have been great.
Tariq... Read more
13th Dec 2021 (3 years ago)
I Davies
Stuart Benson at Arthur Samuel is amazing. We live in Canada and Stuart has completely managed both the letting and now sale of our property in London. We have had our fair share of calamities befall the property and I'm so happy that we have had Stuart there to handle it all for us. Stuart is always responsive, keeps us up to date, and just deals with problems before they get out of hand. Arthur Samuel are excellent and I strongly recommend them for managing or selling your property.... Read more
Seller
29th Jul 2021 (3 years ago)
W Duffy
Stuart at Arthur Samuel was so helpful during our property purchase, I couldn't recommend him and the company enough. Stuart took the time to help in so many ways, aiding communication between seller and ourselves, chasing to get the sale complete quickly, and calling to update us on the progress. We will definitely be using them again when it comes to selling!... Read more
Buyer
22nd Jun 2021 (3 years ago)
C Butler
I have just sold my house through Arthur Samuel Estate Agents. I am incredibly happy with the service I have received. I found Stuart Benson to helpful, hardworking and professional. I would recommend using this agency.... Read more
Seller
1st May 2021 (3 years ago)
J leamy
I have used Arthur Samuel – particularly Stuart, to look after my rental property. He has been fantastic.
I would highly recommend their services with a great wealth of knowledge in the local property market, competitive rates and great customer service with a 'can do' attitude.... Read more
Landlord
13th Apr 2021 (3 years ago)
A S
We used Arthur Samuel to sell our house in Camberley via a recommendation. Stuart and James we’re both great at keeping us updated. We were happy we used them and would again based on their communication, openness and knowledge.... Read more
Seller
13th Apr 2021 (3 years ago)
N jury
Many thanks to Suart and the team, professional from start to finish. I have moved a few times in my life and a great estate agent is invaluable and really makes a real difference to the buying process, i would highly recommend them. Thanks again... Read more
Buyer
13th Apr 2021 (3 years ago)
A Fletcher
I recently moved to the area from Essex. Stuart was amazing, keeping in constant contact with regards the purchase. He and his team even went the extra mile in answering questions on the local area. Very reliable and highly recommended... Read more
Buyer
12th Apr 2021 (3 years ago)
I Bergh

We viewed a house with Arthur Samuels and an agent called back asking for feedback. Tried to give some solid feedback which he already kept interrupting in a rude manner, and when I said “the house was just not for us” he hung up right away. I was taking the time to call back and provide the requested feedback - which shouldn’t be asked for if you don’t want to hear it. Do not work with them.
In response to the message of Stuart (which again shows nothing but rudeness and the incompetence to listen): I in no way asked to have the price reduced by 150k. I mentioned the house needed too much work and you would not get that money back even if the house would be in great state. Hence not for us. Calling someone a “time waster” for giving requested and honest feedback is disrespectful, unprofessional and ridiculous.
To both sellers and buyers: DO NOT WORK with this agency if you want to be treated respectfully and if you don’t want any potential buyers to be scared off by your agent.... Read more
12th Apr 2021 (3 years ago)
P Wade
I am currently selling my house through Arthur Samuel estate agents and Stuart is managing the process. He has been professional, knowledgeable and efficient. The level of communication has been excellent, and his advice has been clear and honest. This has been a reassuring and refreshing change from past experiences with other agents!
I would highly recommend Arthur Samuel estate agents.... Read more
Seller
19th Mar 2021 (3 years ago)
R Hernandez
Great experience renting through Arthur Samuel. Good communication throughout, and Stuart is always available at the end of an email, a text or a call to help out with any details. Very friendly and reliable.... Read more
Tenant
11th Feb 2021 (4 years ago)
DannyBoy
I had a great experience purchasing a house through Arthur Samuel estate agents, Stuart's communication through the whole process was excellent. He went above and beyond to help me out and answer any questions I had. Will definitely be recommending, thanks Stuart :)... Read more
Buyer
10th Jan 2021 (4 years ago)
A Padmanabhan
Stuart is very dependable, friendly and brilliant in ensuring that the chain moved at speed end to end through to completion. I would highly recommend Stuart at Arthur Samuels... Read more
27th Nov 2020 (4 years ago)
B Ponsford
Brilliant service - Stuart really went the extra mile the whole way through the transaction. We would highly recommend using Arthur Samuel Estate Agents.... Read more
8th Nov 2020 (4 years ago)
G Holsgrove
Very good service. Helped control and coordinate the process where other estate agents in the chain were being much less useful and disinterested.
Would definitely recommend.... Read more
21st Sep 2020 (4 years ago)
A Motamedlari
Excellent service very professional and really friendly and reliable fantastic experience from start to finish Stuart puts himself out to provide you with the best in my opinion he beats other agents by being honest and speedy doing the job can’t fault him... Read more
5th Aug 2020 (4 years ago)
G norton
Great service from Arthur Samuel and Stuart is a pleasure to do business with. Went the extra mile to advise me and help me out. Great chap!
Would definitely recommend ???? thanks... Read more
5th Aug 2020 (4 years ago)
R Sherwood
Stuart was extremely professional and helpful, the house sold in the time he said it would and everything went smoothly from there on.... Read more
Seller
4th Aug 2020 (4 years ago)
D Sorrell-Rhodes
Consultative, friendly and professional. I could not fault the service. Thank you Stuart!... Read more
24th May 2020 (4 years ago)
E Kervaon
Fabulous personalised service.
Stuart is a fantastic guy, not pushy, realistic and always on the phone or email to facilitate the sale.
He sold our house twice and did a fabulous job each time.
We will use him again as soon as we can.
Thanks a lot.... Read more
Seller
9th Apr 2020 (4 years ago)
S Atkinson
Great service and nothing is too much trouble. Highly recommended.... Read more
6th Nov 2019 (5 years ago)
D Hughes
Extremely helpful, professional and friendly service. Went above and beyond to assist with sale.... Read more
Seller
2nd Oct 2019 (5 years ago)
R M
Absolutely brilliant support and service from Stuart, helped me solve alot of issues with my solicitor on my sale (he wasn't even my estate agent) kept me updated all the time, returned every call and email I sent, thanks for sticking with it for the insanely long and bumpy road to my new home... Read more
Buyer
31st Jul 2019 (5 years ago)
A SOTHERON
I was contacted by James from The Walton office whilst trying to sell, and decided to market with them due to their great approach and forward thinking manner, with absolutely no pressure and more importantly no false promises or flannel!!
We had tried to sell with Seymours for 16 weeks with poor results, and Arthur Samuel sold for us in a week!! They do not just flood you with time wasting viewers, clearly they take the time to match the property and the buyer.
The photos and quality of the advert were excellent and very professional, and James was a pleasure to deal with, and never too busy to advise or help. He updated us often and was very helpful right t the moving date.
I can't recommend them enough, and if i ever sell in future will be heading there first!!... Read more
Seller
31st May 2019 (5 years ago)
S Q
No hesitation at all in recommending the team at Arthur Samuel. They dealt with my purchase fabulously from start to finish, in particular Stuart who went above and beyond to chase solicitors etc when they needed a little nudge. Would absolutely use them again.... Read more
Buyer
6th May 2019 (5 years ago)
S Crowe

If you are looking for a reliable and professional estate agency with a very competitive fee then look no further than Arthur Samuel in Walton upon Thames. Having engaged the services of some of the larger estate agencies over the years and then being disappointed after they consistently failed to meet their initial undertakings it’s an unexpected pleasure to actually find an agency that we can thoroughly recommend. The initial valuation of our property was conducted in a calm, measured and realistic approach by Stuart and James. The valuation given by them was realistic and proportionate to market conditions at the time as opposed to several other valuations that were higher but obviously not achievable. Having decided to engage their services we were immediately contacted by James who arranged and undertook the majority of accompanied viewings. We were under offer in less than a month that ultimately resulted in the sale of our property. My wife and I were well informed throughout the whole process by both Stuart and James who actively ensured that all involved parties (solicitors/surveyors/purchasers/agents) responded to enquiries etc. in a timely manner. In conclusion, we would like to thank Stuart and James for their dedication and effort given to the sale of our property and wish them every success in the future.... Read more
Seller
9th Dec 2018 (6 years ago)
M Gray
What a breath of fresh air to deal with a estate agents that actually care! Thank you for a great service.... Read more
10th Oct 2018 (6 years ago)
T Lines
Great service, five star... Read more
10th Oct 2018 (6 years ago)
After trying several other local estate agents and none of them living up to the promises they made I was a bit sceptical trying Arther Samuels, but it didn’t take long for me to discover that I had struck gold.
Arther Samuels were Fantastic, they did what they said they would do, always there with advise and honest opinions and worked tirelessly to sell my house, all the staff went the extra mile for me.
So in conclusion thank you , Stuart, James, and the nice young lady who’s name escapes me.
Would recommend your firm to anyone. A+++++
P. Sims.... Read more
Seller
21st Sep 2018 (6 years ago)
C jones
Stuart and his staff were the ultimate professionals and it was a joy doing business with them.
I would highly recommend this estate agent.
Nothing was a problem for them and Stuart kept us informed every step of the selling process and gave us honest and trustworthy information.
We appreciated all the help they gave us and would happily instruct them again.... Read more
Seller
15th Aug 2018 (6 years ago)
M G
We're buying a house through Arthur Samuel and so far the process has been very efficient. Stuart is continually keeping us updated and easy to get hold of when needed. He's very transparent and honest and I'd be happy to recommend them... Read more
Buyer
29th Mar 2018 (6 years ago)
A Fernandez

Very poor service form this estate agent, in particular from Stuart, the owner. In my experience in dealing with them, they conducted themselves in a very unprofessional manner. We were interested in a property in Walton On Thames for sale with Arthur Samuel. From earlier on in our dealings, it seemed that Stuart preferred to deal with other prospective buyers that were in the exact same financial situation as us. We made a number of offers on the house and some of the reasons he gave us for declining our offers were simply ridiculous. Our second offer was declined on the grounds that it took us 9 days from viewing the property for the first time until making an offer. I have never heard of an offer being declined because it took too long (9 days!) to make it. This wasn’t even our first offer!
Stuart promised he would call us back after we made one of our offers, but he never did. The following day he wasnt available to answer the phone and he never called back. It was clear that he didn’t want to deal with us and he didn’t have the decency to answer our calls or call us back.
In the end the seller lost a few thousand pounds as we were offering more money that the other buyers. If I was selling a property, I would think carefully before putting my property for sale with a estate agent that does not put the sellers interest first.
Independent estate agents can provide a very good service, but if anything goes wrong, there’s really no one to complaint to (in this case, the person we were dealing with is the owner of the company), appart from the property ombudsman.... Read more
Buyer
28th Mar 2018 (6 years ago)
D Rowan
Stuart at Arthur Samuel is great chap - the kind of Estate Agent you want on your side right through to completion. He's friendly, approachable and helpful but most important of all he's tenacious. When other Estate Agents and Solicitors were dragging their heels Stuart was on the ball, the driving force in fact - a reassuring presence pulling all the strings! I can't thank him enough.... Read more
3rd Mar 2018 (6 years ago)
V Routh
Down to earth, breath of fresh air, straight forward communication. Good rapport with Landlord; has their trust to recommend tenants they think will be suitable. Felt like dealing with a human being rather than a robotic sales person like with some other agencies... Read more
Landlord
6th Feb 2018 (7 years ago)
S Cunningham
We bought our first house via Arthur Samuel and would definitely recommend them. Our main contact, Stuart, was easy to contact and kept us in the loop throughout the whole process. I felt that he was acting fairly for both ourselves and the sellers and did a great job of acting as go between us and our solicitors. We will certainly look to use Arthur Samuel the next time we move.... Read more
Buyer
31st Oct 2017 (7 years ago)
C R
Great independent estate in a prime position in Walton. Lovely people to deal with, kept in contact regularly throughout the whole process. Thank you Stuart and James!... Read more
5th Sep 2017 (7 years ago)
A baring
I would highly recommend Arthur Samuels. They are an independent estate agents and offer a service which is genuinely customer led and quite different from the style of the larger high street chains. Stuart and James were in regular contact and always gave careful and considered advice. They helped me sell my house for the price I was seeking and I’m very grateful to them both for their thoughtful, genuine and efficient approach. Thank you!... Read more
Seller
4th Sep 2017 (7 years ago)
M Nash
I highly recommend Arthur Samuel estate agents. They demonstrated professionalism throughout the selling process. They kept me informed and answered all my questions with a really friendly and human touch to every interaction.... Read more
Seller
21st Jun 2017 (7 years ago)
N Bamberger
I would highly recommend Arthur Samuel - the team were fantastic, super friendly and always available to help us through the house selling and buying process. Overall a great service from them!!!... Read more
Seller
29th Mar 2017 (7 years ago)
K Campbell
I can not recommend Arthur Samuel Estate Agents enough! They have been fantastic.
We had been stuck on the market with another agent for 3 months previously with little interest.
I contacted Arthur Samuel and that day James came round. The following day he came and took photos, he took his time and put together a really smart brochure.
Within days we had 3 viewings over 2 weeks we had 6 and we had sold! We were thrilled. The worked around us with viewings (as we have small children) they also have extended opening hours. They work incredibly hard and really add the personal touch. Both Stuart and James were in always in contact with both myself and my husband and nothing was too much trouble.
We have been so so happy with Arthur Samuel that I dont think we would ever go with another estate agent again and I would only recommend Arthur Samuel to friends and family. They made the whole process of selling a property as stress free as it can be.... Read more
Seller
13th Mar 2017 (7 years ago)
D newman
I would highly recommend Arthur Samuel estate agents! They were friendly and always on call to answer my endless questions about selling my property. They achieved more than asking price and dealt with all buyer inquiries in a timely manner and very efficiently. Their agent James, has an in depth knowledge on the current market and thus we were able attract buyers and ultimately sell our house as for the price we wanted and as quickly as possible. Thank you!! would highly recommend and will be using again for future house sales.... Read more
Seller
9th Mar 2017 (7 years ago)
J Hattingh
This agent is in my opinion poor. We rented a property through them and gave full disclosure about our occupation as childminders at the start of proceedings, our offer was accepted and we signed the contract and paid all monies required straight away. We gave notice at our current home, looking forward to our new home. 8 Days before we were due to move in Stuart contacted us saying the tenancy will not go ahead because he wasn't aware that as childminders we would be working from home. Sounds a bit thin... Anyway it looks like we will be homeless because our landlord isn't sure she wants to let us stay.... Read more
Tenant
2nd Feb 2017 (8 years ago)
M Kakar
Had an amazing service from Arthur Samuel selling my house and buying a house through them. They couldn't have been more honest, friendly and professional. A special thanks to James and Mark who worked so hard to make it happen so a big thank you to both of you! Can't recommend them highly enough and would definitely use them again in the future!... Read more
Seller
6th Dec 2016 (8 years ago)
K Mathers
I cannot thank Stuart enough, so professional in every aspect. I am the purchaser of a property I wish I had got him to sell mine. Thank you so much.... Read more
Buyer
15th Nov 2016 (8 years ago)
C Barlow
A fabulous independent estate agent in Walton-on-Thames.
When my sale hit a bump in the road, Stuart and his team were amazing in their enthusiastic commitment to smoothing out the issues I had and the sale was completed. I would recommend anyone selling a property in the local area to use this estate agent.
Thank you Stuart and your wonderful team.... Read more
Seller
25th Jul 2016 (8 years ago)
R Fey
The staff at the Walton on Thames branch are friendly extremely experienced and know the area. Having had a truly fast efficient service from them which is unsurpassed by selling our house in record time I highly recommend any one in need of estate agent services contact Stuart and his team. Whilst friendly polite and business like they go the extra mile to ensure their clients get a first class service at a very competitive price.
Thank you all for the much needed help... Read more
Seller
21st Jul 2016 (8 years ago)
M Davies
Professional and first class experience from the team at Arthur Samuel. Many thanks for a great job once again... Read more
27th May 2016 (8 years ago)
S Bax
Excellent service. Friendly, approachable team who know their stuff - they sold our 2 bed home in under a week and helped us move to the bigger property we needed for our growing family. Happy to recommend these guys.... Read more
Seller
26th May 2016 (8 years ago)
L Scrutton
As a tenant for a year with these agents I would wholeheartedly appoint them in the future. Both to purchase a home whilst acting as a management company if needed.
My experiences with Stuart and Mark have been enjoyable, efficient and professional with a genuine care. Thank you.... Read more
Tenant
16th May 2016 (8 years ago)
R Wilkins
Stuart and his staff provide what I will describe as the best of the best in terms of genuine customer led service. They are honest, reliable and totally ethical.
A refreshing change from the usual estate agents out there. Arthur Samuel stand out head and shoulders above the others, and rightly too.
The high quality straightforward non pressurised professional consultative type service is unmatched in my experiences.
I have used Stuart and his staff on appropriate occasions, and that will continue.
I highly recommend you use Arthur Samuel. I''m pleased that I did.... Read more
3rd May 2016 (8 years ago)
I Brewer
I can highly recommend the team at Arthur Samuels in Church Street, Walton On Thames.
I recently completed the sale of my property and their involvement made the process completely transparent and stress free. During my sale I experienced personal problems which put delay to the sales process. Stuart, Mark and the team supported me through this process and I cannot praise them high enough.
Well done guys and many thanks once again.... Read more
Seller
6th Apr 2016 (8 years ago)
S Ma
We were very impressed with Arthur Samuel when dealing with the sale of our property. The process ran very smoothly there for we are happy with how they managed this. They are a very approachable team, great at marketing the property, being efficient and having plenty of enthusiasm.... Read more
Seller
29th Jan 2016 (9 years ago)
N B
I used Arthur Samuel to sell my bungalow. Having not moved for some 28 years both Marc and Stuart were extremely helpful in assisting me navigate the buying, selling and moving process. They provided excellent advice, worked hard to achieve a timely sale, that allowed my purchase to go ahead. Marc guided me through the whole process and kept on top of what needed doing and when, ensuring the purchase and sell maintained momentum. I had full confidence with both Marc and Stuart. The whole process went very smoothly and quickly. I would definitely recommend Arthur Samuel.... Read more
Seller
10th Jan 2016 (9 years ago)
N Eveleigh
Stuart and Marc have been incredibly friendly and helpful throughout a very stressful time for us. Moving into another rented accomodation where there were a few teething problems with the house they did everything they could to help this go smoothly and help us in any way they could. Would definately recommend Arthur Samuel Estate Agents :)... Read more
Tenant
7th Jan 2016 (9 years ago)
B Osborne
Absolutely fantastic experience and service working with Arthur Samuel. Stuart and Marc were really great and respond to any email/telephone query immediately. Purchasing a property can be extremely frustrating but knowing that I could contact Stuart and receive an update at any time really helped keep the move smooth. Thank you. I would definitely recommend this estate agents and will use them again in the future if moving home.... Read more
Buyer
5th Jan 2016 (9 years ago)
S Matias
I can only recommend Arthur Samuel to be by my side when i had to make the decision of selling ,my property. After an horrible first experience with another estate agent, I was offered advice , guidance and given the freedom of choice on how I would like to marketing the property.
I found Arthur Samuel team to be professional and efficient. They were available on the phone, by email, and worked always very efficiently reaching the final goal of a sale in a very short period of time.
Above all I thank Stuart, the managing director, who managed to change the bad impression I was left with with my first experience with selling my property through another agent.
Sofia Matias... Read more
Seller
24th Dec 2015 (9 years ago)
A Wilkes
AS A FIRST TIME BUYER I WAS NATURALLY WORRIED ABOUT THE WHOLE PROCESS OF BUYING FOR THE FIRST TIME, BUT MARC AND THE ARTHUR SAMUEL TEAM REALLY HELPED ME EVERY STEP OF THE WAY! FANTASTIC, BRILLIANT, AWESOME ARE WORDS I WOULD USE TO DESCRIBE MY EXPERIENCE WITH BUYING THROUGH THIS AGENCY. ALL THE BEST AMY X... Read more
Buyer
12th Dec 2015 (9 years ago)
L Phoenix
Arthur Samuel's (in particular Stuart) were a pleasure to deal with right the way through my house purchase. They dealt with a difficult situation with the owner and smoothed things over, enabling me to complete at my requested date. Even the lady who initially showed us around the house when we viewed it was lovely!
The house sale went through well with no major headaches, and they stayed in contact with me throughout and checked in with me after completion.
The provide a very friendly service and dont act like your stereo typical agent. All in all a great experience. I highly recommend that you use this agent if you are local to this area!... Read more
Buyer
1st Dec 2015 (9 years ago)