I was looking for a property to rent. Lydia Beesley was the agent that I dealt with. I found her to be very professional, extremely helpful, efficient, and honest. She took time to listen to my concerns and needs, and she went the extra mile to find me a place. Lydia Beesley is an asset to Foxtons. I have no hesitation in recommending Lydia to any prospective clients.
Agree with the previous, they give you all the sales pitch and promise to get you more money than other estate agents including bragging how great they are. As soon as you sign the contract the service is rubbish, you barely hear from them in weeks and provide plenty of excuses when you complain. I placed two properties with them and terminated both contracts as soon as i could, other supposedly low end estate agents were able to get far more viewings and actual offers unlike foxtons. If you want to sell your place keep walking past foxtons and on to a decent estate agent. Funny enough i dealt with two ex foxtons sale people at the decent estate agents, i wonder why they left....
I have let my flat through Peach properties since 2012 and found the service excellent.
They are proactive and very helpful in managing the flat, I am happy to recommend their services.
Quite poor service for tenants -
1) Communication is really slow and sometimes confusing.
2) They tried to make us paying for damages in the property which were already there before we checked in and that were reported in the inventory
3) They tried to make us paying for a sofa they bought (and they forgot about it)
4) Watch up for clause 4.1.5 as they will make you pay at the end of the tenancy an initially undisclosed fee for "preparation for checkout". In our case it was 100 pounds.
5) they hire bad contractors for fixing problems in the house. Our windows were poorly fixed 4 times and systematically broke again.
My property is being rented via Outlook for the last 2.5 years now and Sukhi is always a pleasure to deal with. Outlook were always quick to find the right tenants, give advise and go out of their way to provide any help needed. I would continue to use them and highly recommend them.
THINK TWICE BEFORE RENTING FROM THEM - YOU HAVE BEEN WARNED! You will be treated like a liability once you have paid the holding deposit.
They make you sign a shady contract with Ezytrac Property Management. If you want any unfair clause changed in the contract, they act in an extremely rude and unprofessional manner and tell you to go to Ezytrac to get anything changed. Why should you go to a 3rd party when you are dealing with Outlook Property?
One piece of advice (if you ignore everything I've written at your peril and do go ahead with renting with them) - ask them to send over the contract before paying any sort of holding deposit. Their contract is full of B.S. and they tell you to go talk to Ezytrac to amend anything. They try to force you to take Tenants Liability Insurance when in fact, this should be covered by the deposit you have paid.
It's high time some form of regulation similar to Scotland is implemented to get rid of vermin and scumbag agencies such as this one.
Very well run estate agents, would highly recommend
Excellent all round. Rented one of my buy to lets in Manor Park, London. Straight forward and easy process. Found me brilliant tenants. Highly recommend all the team. Best communication and personal service I've received. Looking to transfer my whole portfolio to Stonebridge
Wentworth Estate having been managing all 3 of my properties since 2012, they have consistently provided me with an excellent service. I have had no issues dealing with any staff member, they have always been very friendly and accommodating. They have always kept me informed and updated with rent at all times which is great as I work full time and have no time to chase anything up. I was very confident that they would be the best company to manage my properties as I initially purchased all 3 properties through Wentworth. Highly recommended estate agent.
I have been placed With them by the council. Had pests they don't care about sealing the floors- taking long so solve any problem. Most of them are very rude!!!!!!!!’Dealing with mould for 4 years, they just paint on top of it- my mother got asthma from their negligence. Flat is falling apart- they sent over cowboy builders, that started swearing at me on from of my daughters and made them cry. Manager SAID has shouted at me and hang up the phone in my face,saying it's my fault the builders are swearing at me when I ask them what needs to be done. I am dealing with anxiety and depression and this people are the worst kind of agent!!!!! I wouldn't recommend them!!!! 0 stars out of 10