Ashley Adams only succeeded in getting me one viewer over a 6 month period. I think the main problem was that Long Eaton isn't in their normal catchment area. The reason that I used them was because they were selling a property that I was interested in. Their six month agreement period is a long time to be tied in. I have now ended my agreement with them without a sale being achieved.... Read more
Seller
22nd Dec 2024 (8 weeks ago)
C Williams
Absolutely brilliant service. Stuck with me throughout 2 failed sales (not their fault!) and finally 3rd time lucky! You really feel like they care, they're cheerleading everything to go through with you. Megan, Abi & Laura all deserve special mentions. Brilliant service, friendly, professional and with you right until the keys are handed over! Thank you all so so so much!!!... Read more
Seller
16th Jul 2021 (3 years ago)
H M
I couldn't recommend the Melbourne branch of Ashley Adams more. All the way from initial welcome meeting to exchanging contracts, they were professional, friendly and supportive. Abi was professional in her approach and made me feel confident in my choice to go with AA. Megan supported me through the sale of my property and was always professional and friendly, providing clear and regular communication, which I had made them aware at the beginning was very important for me.
A fabulous team that I wouldn't hesitate to recommend to anyone, which during what is a very stressful process, is made less stressful with them by your side.... Read more
Seller
23rd Mar 2021 (3 years ago)
S Medcalf
First Class, Professional with a warm approach. Thank you Penny, Megan and Abbie at Ashley Adams Melbourne for all your support and professionalism in assisting me to sell my property. You were there to help, to answer my questions and to be an ear when I needed one. Highly recommend to anyone who may be thinking of selling their property. Great value for money. Would also like to thank Vanessa Andrews, who helped to progress my sale, which was not an easy task. Vanessa was both professional and determined to help when difficulties arose. Highly recommend both Ashley Adams Estate Agents and Burchell Edwards Sales Progressor.... Read more
Seller
1st Mar 2021 (3 years ago)
D 3
Very warm, helpful and professional assistance received. Highly recommend.... Read more
26th Feb 2021 (3 years ago)
A siddall
Warm and professional service from Penny, Megan, Abby and Laura. Nothing was too much trouble - thanks so much for thinking creatively to get a slightly complex house sale across the line with minimal stress!
I highly recommend this team to sell your house !... Read more
Seller
26th Feb 2021 (3 years ago)
D Boaden
We found that the all the staff, from initial consultation at the Melbourne office (Abby) to the case representative (Vanessa) they had our interest at the core of their follow and supported in making our house move as smooth as it could be especially given the current COVID related circumstances, we found all the ashley abbey staff to be very much customer centric and would recommend them for sure... Read more
27th Jan 2021 (4 years ago)
M Ali
Very professional and swift attitude and approach towards properties and customer service.... Read more
19th Nov 2020 (4 years ago)
S Medcalf
First Class, Professional with a warm approach. Thank you Penny, Megan and Abbie at Ashley Adams Melbourne for all your support and professionalism in assisting me to sell my property. You were there to help, to answer my questions and to be an ear when I needed one. Highly recommend to anyone who may be thinking of selling their property. Great value for money.... Read more
Seller
18th Oct 2020 (4 years ago)
K Falconer
The customer service received here is just brilliant. Estate Agents don't have the best of reputations and yet Ashley Adams really care about their clients. Special thanks to Becky and Laura who have helped us find the right property and arrange a mortgage...you are just great!... Read more
Buyer
29th Jul 2020 (4 years ago)
L Cendrowski
I have recently sold my house through Ashley Adams. This was the Melbourne Branch.
Absolutely fantastic, no hassle, no problems and excellent competent staff.
If you want a stress free experience...use Ashley Adams, they won’t let you down.... Read more
Seller
26th Mar 2020 (4 years ago)
C Scott
Recently purchased my first home through Ashley Adams Melbourne, the team were great! Would highly recommend them!... Read more
Buyer
26th Mar 2020 (4 years ago)
K Flynn
Recently sold and purchased a house through Ashley Adams. Excellent throughout the whole process. Megan was a fantastic help and made the experience totally stress free for myself. Definitely recommend the branch to anyone in the market who’s looking to sell or buy a property.... Read more
Seller
13th Mar 2020 (4 years ago)
P Hodson
Looking after me during sale of my home... Read more
Seller
4th Mar 2020 (4 years ago)
J Gibson
Phoned me at 8am asking if I was looking at buying / selling a property. They had my details after making an enquiry back in Nov 2018 (10 months ago). I don't appreciate being called randomly at 8am with no legitimate reason.... Read more
25th Sep 2019 (5 years ago)
J Rogers
Friendly helpful staff, special thanks to Abi for her efficiency... Read more
26th Jul 2019 (5 years ago)
S Looms
Purchased a house through Ashley Adams cant fault them, Helped with the paper work and easily arranged viewings around the dates and times we wanted. Thank you... Read more
Buyer
16th Jul 2019 (5 years ago)
T Lloyd
The team at Melbourne branch were very helpful and efficient there was always someone there to answer our questions and help us in any way they could. They also were very patient with my wife who was ringing most days towards the end of the sale and if you knew my wife she takes a lot of looking after so the team had to put up with her and handled very professionally.
Overall they were a great company to use to sell my house and would recommend them to anybody you can’t go far wrong by using them and we would like give you a big thank you for all the team have done THANKS Thomas & Shannon... Read more
Seller
8th Jun 2019 (5 years ago)
A MOULT
The way in which the buying and selling houses in this country happens leaves a lot to be desired but until the rules change for the better, a team like Penny's goes a long way to compensate the difficulties it presents. Penny is knowledgable and enthusiastic and she and her team went above and beyond to secure a positive conclusion to what was a very protracted sales process.... Read more
Seller
30th Mar 2019 (5 years ago)
W Moult
Ashley Adams Melbourne were very helpful with the sale of three properties. One of these was rather complicated to market but Penny and her team found a buyer and kept in close contact with us till the sale was completed. Penny's great knowledge of the local property market was an important factor when choosing Ashley Adams Melbourne.... Read more
Seller
20th Mar 2019 (5 years ago)
P Winters
Excellent professional service. Always kept up to date and well informed from the friendly and knowledgeable staff.... Read more
7th Mar 2019 (5 years ago)
L Cope
Have dealt with Ashley Adams over many years and the staff are always friendly, helpful and professional .... Read more
20th Feb 2019 (5 years ago)
G Allen
We started off very well. All promising the earth but after a few months we found that the contact stopped.
Our experience has not been the best. Partly caused by the bottom of the chain being an unusual case. That said the Estate Agent at the bottom, also a Burchell Edwards Group Business, should have pointed out to their clients and the chain that their buyer was likely to be problematic.
Our offer was received last September and our buyers only got the ok from their buyer in late March.
Based on what we have paid and the service we got we would not use a main street agent again.... Read more
Seller
22nd May 2018 (6 years ago)
D Hadley
Very helpful, friendly staff and excellent service... Read more
20th Apr 2018 (6 years ago)
S Lastthornstar
Terrible rude customer service, just enquiring about a building and the woman Penny was blunt and didn't seem bothered!... Read more
3rd Dec 2016 (8 years ago)
S Thornton
Terrible rude customer service, just enquiring about a building and the woman Penny was blunt and didn't seem bothered!... Read more
A gamer
Very helpful, friendly staff and excellent service... Read more