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I am writing this review to express my extreme dissatisfaction with the services provided by Ashley Adams estate agents. My experience has been nothing short of appalling, and I feel compelled to write this review.
* Despite numerous attempts to contact Molly, I have received no response. The lack of communication and unresponsiveness have caused unnecessary stress and frustration.
* As a customer, I expected timely and professional communication throughout the process, but unfortunately, this has not been the case.
* Handling of the sale was done inappropriately, quick to take the deposit but no support afterwards.
* Travis didn't stick to his words of 'I'll collate all the information and get back in touch'.
* I was informed by Travis that the holding deposit fee would be returned if the deal with the property fell through, which it did for reasons that are legally acceptable.
However, it is now approaching almost 3 months, and I have not received the refund. This delay is unacceptable, and I demand immediate action to rectify the situation which I can’t see happening any time soon.... Read more
17th Apr 2024 (15 days ago)