K Zbylut
Amazing service from the company.
We used Athertons Estate during the process of buying our first house.
Owen, who take care of our case was outstanding. During whole process he kept us informed, constantly communicated with our solicitors as well as sellers solicitors and ensured that the whole process which looked quite stressful at the beginning went quick and smooth.
I want to use the opportunity to once again say THANK YOU to Owen, for such a professional approach and help he provided.... Read more
Buyer
14th Apr 2025 (5 weeks ago)
E Haskins
Professional, friendly and helpful are just a few words I would use to describe Athertons. Sam and Owen have made our experience, that I anticipated to be very stressful, anything but stressful. After dealing with many estate agents, I would not recommend anyone other than Athertons - their service is second to none. Thank you so much!... Read more
8th Feb 2025 (15 weeks ago)
L Morgan
Thanks so much to Sam and the team! We were under offer within 2 weeks of marketing and completed within 2 months including the Christmas break.... Read more
Seller
7th Feb 2025 (15 weeks ago)
K Hayes

?????????????? (Adding stars as they are worth it)
I cannot recommend Athertons enough! As someone with high expectations, I know I can be a demanding client – I like to be kept informed regularly (probably more often than most), expect things to be handled swiftly and efficiently, and value clear, accurate communication. Athertons not only met these expectations but consistently went above and beyond.
From the initial urgent onboarding to market (after we found a property we were keen to purchase) through to navigating the rollercoaster of house viewings and eventual success, Athertons were there every step of the way. They were quick to respond, provided constant feedback from potential buyers, and managed to keep us positive during the inevitable ups and downs of the process.
What truly stood out was their personal touch – they talked us off the ledge more than once when impatience set in, and we feared missing out on our next home. Their professionalism combined with empathy made all the difference.
The house sold quickly, and we had an incredible number of viewings – all it takes is one! Athertons' use of technology, from their excellent photographer to their apps and WhatsApp communication, made the entire process seamless and efficient. The two-point contact approach ensured we always had someone available to speak to, which really helped keep everything on track.
I will 1000% use Athertons again in the future and will wholeheartedly recommend them to friends and family. They made what can often be a stressful experience feel manageable and, at times, even enjoyable. Thank you for everything!... Read more
Seller
7th Jan 2025 (19 weeks ago)
G o'connell
I originally came across Athertons when I saw a property on Rightmove that they were selling. Sam showed me around the property which turned out to be unsuitable for me. However, Sam came across as professional and knowledge. At that stage my property had been on the market for over three months with one of the big local agencies who got me lots of viewings but no offers. I therefore terminated the contract with them.
Following the termination I decided to engage Athertons to manage my sale. Sam came with his photographer. They produced a more professional set of images and a video Within a few weeks of engaging Athertons they had secured a sale at a price very close to my asking price.
The ongoing sales process was managed by Owen. He regularly contacted me to provide updates, he was great at chasing the solicitors on both sides.
I thoroughly recommend Athertons.... Read more
Seller
18th Dec 2024 (22 weeks ago)
Sam and Owen who were dedicated to our property were amazing. They generated loads of viewings, kept us updated with regular communication after every viewing and ultimately have helped us get our house offer during a pretty slow market and time of the year. I couldn't fault Athertons and would 100% recommend and use again in the future. They are certainly moving with the times with having apps that allow you to track the stats of your property viewings and communicate via phone and whatsapp easily which helps if your working full time but want to remain in the know.... Read more
Seller
12th Nov 2024 (6 mo. ago)
S bungay
outstanding service …i can’t recommend athertons and their friendly team highly enough, for their professionalism , brilliant communication. all at athertons are knowledgeable in all aspects of their business. i will always choose to use athertons in the future ….... Read more
Sam & Owen have been fantastic. They've kept me up to date every step of the way. They have an excellent knowledge of the area & the property market. You couldn't ask for more helpful & friendly agents. I would highly recommend Athertons Estate Agents.... Read more
Seller
15th Oct 2024 (7 mo. ago)
Anonymous Homeseller
My Agent Owen was excellent. He explained everything and nothing was too much trouble. I would highly recommend Athertons Estate Agents, if you want a trouble free sale.... Read more
Seller
6th Sep 2024 (8 mo. ago)
S B
Extremely poor communication from Athertons. We left a very serious enquiry about a property we were interested in and didn't hear anything back.
I then chased this 6 days later and explained we hadn't had a response. The man took my name and number again and said the property was no longer available but he would contact us at the end of the day with an update either way. To this point I've not heard anything.
Looking for somewhere to live can be stressful and time-consuming enough without having to chase estate agents multiple times with no response, plus we missed out on this property we really liked!... Read more
H Braddock
I have now both purchased and sold the same property through Athertons - and there is a reason for that - truly great service. I received the full asking price within three days of placing my home on the market, courtesy of Owen Fowler's expertise, and I was kept informed of progress throughout what became quite a lengthy process. I am most grateful for the service and attention I received and and I recommend Athertons in general and Owen in particular without reservation.... Read more
Seller
4th Jul 2024 (10 mo. ago)
M Oliveira
I just bought my very first house with Owen, he answered every email and every phone call with patience and kindness. Exceptional service and I would suggest his service to everyone. Thanks Owen!!! Edit- I also want to add that I have contacted Owen after the sale to ask for help on a few items and still get a fantastic service! Would Definitely recommend Owen!... Read more
Buyer
8th May 2024 (1 year ago)
M Senior
When purchasing our home, Owen from Atherton’s was a great asset to the team. He is friendly, proactive and a good communicator. We were glad Owen was involved, as it made for a smooth house buying process and would highly recommend.... Read more
Buyer
6th May 2024 (1 year ago)
L Loveless
I have never experienced such an amazing service from an estate agent ever. Owen was absolutely fantastic, he always went the extra mile for us and assisted us with purchasing our home. Nothing was ever too much trouble and the communication was incredible. Owen is a credit to Athertons and the industry!... Read more
Buyer
23rd Mar 2024 (1 year ago)
R Simmons
Athertons were great with the sale of our property, in particular Sam and Owen. Very good communication, polite, easy to contact, even out of hours; and approachable. Queries were answered quickly. Would definitely recommend over the larger estate agents in the area. Thank you.... Read more
Seller
29th Nov 2023 (1 year ago)
M

Unsatisfactory Experience and I'd AVOID!
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I recently concluded a tenancy with this letting agent, and unfortunately, my experience was far from satisfactory. Here's a breakdown of my concerns:
1. **Poor Service:** The level of service provided was consistently subpar. Timely responses and attention to detail were lacking, making the tenancy more challenging than necessary.
2. **Lack of Proactive Attitude:** I was disappointed by the apparent lack of a proactive attitude. Instead of addressing issues promptly, I found myself having to initiate follow-ups, leading to unnecessary delays.
3. **Common Sense Gap:** Retrieving our deposit became a needlessly prolonged two-week ordeal. The deposit reference was only provided upon explicit request, showcasing a lack of common sense in handling such matters.
4. **Communication Issues:** Communication problems resulted in misunderstandings between us and the landlord. Clear and transparent communication was lacking, causing avoidable stress.
5. **Difficulty in Contact:** Getting in touch with this company was a persistent challenge. The inconsistency in agent availability hindered the resolution of concerns in a timely manner.
I hope this review helps future landlords, property owners and tenants. I can confirm that we were informed by our landlord that they changed agents. Now having had firsthand experience dealing with them, it now makes sense.
Beware of this agent!... Read more
Tenant
14th Nov 2023 (1 year ago)
Z Mahmod
Excellent service, would 100% recommend... Read more
5th Sep 2023 (1 year ago)
C Toope
A big thank you to Nikita and Owen for all their hard work in securing me an excellent investment property. They worked tirelessly to negotiate a fair deal for both parties and responded to all queries immediately. Very easy people to do business with and highly efficient with a strong local presence / knowledge.... Read more
Buyer
31st Aug 2023 (1 year ago)
K Newman
Sam and Owen were on hand every step of the way. I couldn’t recommend them highly enough. Thankyou so much for your help and support with both the selling and buying process. I would recommend them to anyone looking to find a helpful and reliable agent... Read more
Seller
13th Aug 2023 (1 year ago)
L cooper
Sam and Owen have been exceptional in the whole process of recently selling our property. The marketing and photos were superb, and communication and professionalism from the Athertons team was first class .. I would highly recommend them if selling/buying.... Read more
Seller
14th Jun 2023 (1 year ago)
Very easy to work with and made the process so smooth... Read more
Seller
18th May 2023 (2 years ago)
Z Paulo
"We scheduled an appointment, and the real estate agency wanted to change it. We changed it without any problems, and on the day of the visit, we decided to arrive early to avoid being late. However, the agent did not arrive on time and took more than 40 minutes because he had forgotten the key to the property. I am sure that if we had been the ones to be late, nobody from the agency would have waited for us."... Read more
12th May 2023 (2 years ago)
JohnRob
The service I received from Sam in selling my late mothers property
was outstanding. Nothing was too much trouble and he dealt with the setbacks professionally and with great patience with little help from me as I live 125 miles away. It could not have been better and was much appreciated.... Read more
Seller
20th Feb 2023 (2 years ago)
S Mcronald
Owen has been brilliant through the whole process of me buying my flat from them with updates there very friendly and polite and helping me get through it as smoothly as possible would happily recommend Atherton's estate agents in the future .many thanks steve... Read more
Buyer
20th Feb 2023 (2 years ago)
E Everingham
Sam and his team were amazing with dealing with our property sale. Nothing was too much for them. Sam chased solicitors for us , which helped speed up the process, and went above and beyond to assist us through the whole process. I cannot fault these guys at all, and highly recommend this professional team. Thanks Sam and team!... Read more
Seller
14th Jan 2023 (2 years ago)
J Watson
Sam and the Athertons team were brilliant with our house sale. Really calm, composed and organised throughout the process. Brilliant communicators who kept us up to date and also chased up the solicitors when needed. We felt we were in good hands, especially during the stressful few weeks leading up to Exchange and Completion. A lovely local business, and a far more personal service to the pink-tie-corporate players.
Would thoroughly recommend.... Read more
Seller
27th Oct 2022 (2 years ago)
S Hotchkiss
Thank you to Sam and his team for selling our flat and managing to get above asking price for it. Great communication throughout and would highly recommend Athertons. ??????????... Read more
Seller
18th Aug 2022 (2 years ago)
J Virabi
Sam and the team at Athertons were excellent in assisting us with our recent property move. Sam was on available day and night to support with anything we needed and made the whole process run as smoothly as it could. We would recommend Athertons to anyone and would use them again without any doubts.... Read more
21st Jun 2022 (2 years ago)
We were very impressed with Sam's professionalism. Always polite,friendly and helpful. Full regular updates were given without being requested. Prompt attention to problems and phone calls always returned. Every step of the way we felt fully supported.The whole team gave outstanding customer service.... Read more
Seller
29th May 2022 (2 years ago)
Sonia
Words will never describe how wonderful, helpful, friendly and professional all staff at Athertons Estate Agency were! Massive thank you to each of them, particularly Sam and Owen inn helping us sell and buy. We met some wonderful people on our journey to our perfect home! Hugely recommend this truly dedicated team. Thanks guys!... Read more
Seller
15th May 2022 (3 years ago)
R Hoban
We selected Athertons as a local agent and having reviewed other agents they came out highly rated and very competitive on fees. From the point of calling things moved quickly with an initial consultation on the approach that would best suit our property and circumstances. The photographs and presentation were very professional and appeared quickly on Rightmove.
After a few hours we had two viewings and sold the same day having achieved a higher that anticipated offer so extremely happy with the outcome.
The team at Athertons also went above and beyond with vetting, co-ordination up the chain, and answering any questions we had as they cropped up. Recommended and would not hesitate to use again!... Read more
Seller
29th Apr 2022 (3 years ago)
Rob
I have dealt with Sam & Nikita on multiple occasions, buying a property through them, selling a property through them and shortly, I am intending on renting out a property through them. I have found them to be professional and knowledgeable, keeping me fully updated throughout the process and answering questions whenever I have had them. They're a great team and I wouldn't hesitate to use them again, or recommend them to people looking for a good, honest estate agent in the Bournemouth area.... Read more
Seller
25th Apr 2022 (3 years ago)
M King
I highly recommend Athertons. I recently sold my property and Sam and team were very helpful informative and went above and beyond to make my life easier.Thank you Sam and team... Read more
Seller
4th Jan 2022 (3 years ago)
L McGuire
We sold our house through Atherton's and we found Sam and Nikita to be professional, honest and reliable. Will use again if needed in the future. Many thanks !... Read more
Seller
12th Nov 2021 (3 years ago)
L bothamley
This is the second time I have used Athertons Estate agents in the past 8 years and again they didn't disappoint, the service they provide feels personal and professional and nothing is too much trouble. From the first meeting there were no time pressures and everything was done at my pace with minimal disruption. Sam Garlick the agent that was dealing with our house was amazingly supportive of every little bump in the road and corner we turned and he was always available at the end of the phone or I just had to drop him a email and it was done. Very professional and family friendly , I would highly recommend them to anyone who wants a hassle free sale that offers support every step of the way . Thankyou Athertons Estate agents.... Read more
Seller
20th Oct 2021 (3 years ago)
K Javid
Simply the best. If only all agents were as capable. Slick and simple transaction, great mediator, great communications, great value - pleasure to deal with.... Read more
30th Sep 2021 (3 years ago)
K Norman
I cannot express how happy and thankful I am with Sam and Nikita helping my mum sell her property she had lived in for the last 25 years.
Obviously from my mum living in her family home for such a long time, to anyone, of course it would be an emotional rollercoaster however, the experience from Athertons had made it the best possible journey for her.
For anyone who is selling due to personal or emotional circumstances then I highly recommend the best service from Athertons. My mum has now settled down in her nice new home but would not be possible without Sam and Nikita.... Read more
Seller
21st Sep 2021 (3 years ago)
N Dyke
I’ve had a great experience with Sam at Athertons, he’s been friendly, honest and always at the end of the phone! Couldn’t rate highly enough!... Read more
17th Sep 2021 (3 years ago)
L Frampton
Sam and Nikita helped sell my flat. Sam was always on the end of the phone and quick to respond to any queries and help we needed. He was professional, nothing was too much trouble and explained every thing as the sale went through. I will recommend Athertons to anyone! Thank you... Read more
Seller
15th Sep 2021 (3 years ago)
A Haigh
Nikita and the team provide a professional and personable service. They were very informative throughout the sales process, any queries were addressed promptly. 5* service from all at Athertons... Read more
Seller
29th Jul 2021 (3 years ago)
A Bowden
We recently purchased a house through Sam and his team at Athertons and they were great. The team were always at the end of the phone if needed and were happy to help with any queries. After a few bad experiences with other estate agents, the team were a breath of fresh air. We would recommend them to others and would be happy to sell our properties with them in the future.... Read more
Buyer
13th Jul 2021 (3 years ago)
D gilbert
Seriously to anyone out there looking to sell a house, check these guys out!
Sam & his team were faultless throughout the whole process, other estate agents could learn alot from these guys.
Cannot praise these guys enough..shame it only goes upto 5* ????????... Read more
Seller
3rd Jul 2021 (3 years ago)
S Gowhar
Outstanding service ......very professional .....cannot rate Sam and the team highly enough. Excellent agents... Read more
1st Jul 2021 (3 years ago)
After being in my house for so many years,and downsize was anventure,I was very well look after from the team,always in contact with me by phone or email.excellent service and would recommend Atherton all the way,thank you guys keep up the great service... Read more
Seller
30th Jun 2021 (3 years ago)
T Ford
Sold the house within about a week for full asking price. Excellent commission rate too. Sam and Nikita were very professional throughout, with great communication. Very pleased indeed.... Read more
Seller
5th May 2021 (4 years ago)
H Blanchett
Sam is fantastic at co-ordinating the home-moving process with excellent communication between all parties. Gold-star service from Athertons, they go above and beyond, I would definitely recommend their friendly professional service, thank you to all at Athertons your help.... Read more
4th Apr 2021 (4 years ago)
K Burghart
We decided to sell our house through Athertons as we had previously purchased the house through them. Sam and the team provided a first class service, communication through the whole process was second to none, for us aswel as our buyer, and nothing was too much trouble.I would have no hesitation recommending Athertons for anyone considering buying or selling a property... Read more
Seller
30th Mar 2021 (4 years ago)
D Fraser
Sam and Nikita worked tirelessly to achieve the best possible price for our property we were always kept informed throughout the whole process.
We felt very confident with there professional attitude and friendly manner that they have.... Read more
Seller
11th Mar 2021 (4 years ago)
J Brown
After recently selling my first house with the help of Sam and his team at Athertons, I honestly could not recommend them enough!
Very professional service from start to finish, ensuring I was kept informed at every step of the transaction. Sam also went above and beyond with answering any queries and providing guidance relating to my purchase through a different agent.
Would not hesitate to recommend Athertons to anyone, and would certainly use their services again in the future!
Thanks again Sam!... Read more
Seller
31st Jan 2021 (4 years ago)
C Marks
Terrible service and attitude when dealing with customers... Read more
31st Jan 2021 (4 years ago)
K Fromage
Amazing attention to detail and great follow ups. Very professional and would definitely recommend using Athertons. Selling our property through Athertons was the best decision we made.... Read more
Seller
20th Jan 2021 (4 years ago)
M W
We recently bought our house with Athertons. The purchase had a couple of hurdles but Sam was very helpful in getting things to come together whilst being very fair and considerate to all parties involved. He was always very responsive and kept on top of the transaction till the very end and afterwards. I would recommend Athertons to anyone looking to purchase or sell their home with the help of a very diligent and committed Estate Agent . Thanks Sam... Read more
Buyer
16th Jan 2021 (4 years ago)
K Oakdale
As an Estate Agent chasing a clients sale it’s always handy when you have an equally motivated and helpful Estate Agent as yourself in a chain.
We have been in a few chains with Athertons and they are always helpful, friendly, responsive and always have their clients best intentions at heart.... Read more
20th Nov 2020 (4 years ago)
Sold 2 of our property's with Athertons, amazing from start to finish, great communication, kept us updated throughout the process. Would highly recommend.... Read more
Seller
15th Oct 2020 (4 years ago)
H Shanes
Good estate agent... Read more
26th Jul 2019 (5 years ago)
D Magee
A professional and friendly agent.... Read more
16th Apr 2019 (6 years ago)
A White
Athertons have been the best lettings agents I have used when renting a property. Alice, Bill, Ann and the whole Athertons team have dealt with any issues in a timely and professional manner. Fantastic customer service!... Read more
Tenant
31st Aug 2018 (6 years ago)
S Swan
can you believe they found a tenant but wouldnt allow me to see references. Disinstructed and went somewhere else.... Read more
Landlord
25th Jan 2018 (7 years ago)
N Perry
Many thanks to Bill of Athertons for helping us with the sale of our property.
Bill was not actually our estate agent but our sellers agent but when our sale hit some problems Bill was very helpful in ensuring the sale still went ahead.
He put a lot of time and effort into this transaction and was very supportive when things got difficult.... Read more
Buyer
14th Jan 2018 (7 years ago)
B UK
Thanks to whoever you employed to shove useless leaflets through doors , who did not have the courtesy of making sure my front gate was closed and my dog escaped. I have spent 2 hours looking for her when I should have been at the hospital visiting my father who is in ICU.
I understand why you dont have a facebook page if you cannot even train your staff to close a gate, makes me wonder how many times this has happened.... Read more
25th Jun 2017 (7 years ago)
J Parry
Very good agent and staff are so friendly and helpful .... Read more
19th Sep 2016 (8 years ago)
W Angel
What a joke! Arranged a viewing and they cancelled it without even telling me. Cost me half a days wages! I'd rather sleep on the street than rent thru them... Read more
Tenant
19th Aug 2016 (8 years ago)
J Severn
Had experience ofthis agency over a 10 year period; both purchase and sale. Had good service. As long as the conditions are made clear up front, you can hardly winge if you didn't do your own research first!... Read more
Seller
27th Oct 2015 (9 years ago)
D gruntled
It was a massive costly mistake for us to take a punt on this estate agent. I cant fault the sales pitch, it was brilliant and we signed up straight away on the strength of it.
However that's where it all went wrong for us.
Make sure you READ THE SMALL PRINT. we were nailed to a 4 month sole agency contract, which I've later learnt is unusual, Normally its 2 or 3 months.
After serving our time we went multi agent and had 3 asking price offers in the first week alone.
I've learnt a few lessons from this.
Don't go for the cheapest option.
Don't go sole agent.
Don't agree to 4 month sole agent.
and read the small print!... Read more
Seller
15th Mar 2015 (10 years ago)
M Young
I bought my house through Athertons. I can not praise them enough. Throughout the process they were fair, honest and helpful. This made the whole process a lot less stressful and I highly recommend them.... Read more
Buyer
14th Jul 2014 (10 years ago)