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© GetAgent Limited 2025
- Austin Hawk
Austin Hawk
Opens tomorrow at 8:30am
1-2 Swan Court, Andover, SP10 1EZ
Austin Hawk have been judged the best Estate Agent in Andover at the British Property Awards for 2017,2018 and 2019. They were also voted the Best Estate Agent in Hampshire and Wiltshire at the largest Estate Agency Competition in the UK called the ESTAS. Our multi award winning team provide an exceptional service from the valuation enquiry to completion day. They rely on personal recommendations and are proud to serve the local community which they call their home town.
Opening hours
- Monday 8:30am - 5:30pm
- Tuesday 8:30am - 5:30pm
- Wednesday 8:30am - 5:30pm
- Thursday 8:30am - 5:30pm
- Friday 8:30am - 5:30pm
- Saturday 9:00am - 3:00pm
- Sunday 10:00am - 3:00pm
View all details
Accreditations
Austin Hawk Reviews (198)
Have you used this agent?
97%
2%
0%
1%
1%
All (198)
Seller (88)
Buyer (34)
Landlord (14)
Tenant (9)
General (53)
A Vallis
We had a brilliant experience buying our first home through Austin Hawk. Lewis was absolutely amazing at dealing with us and our needs. He kept in constant communication, providing updates regularly. When the time comes we will definitely be using them to sell!
Buyer
30th Jun 2025 (15 days ago)
R x
Poor website interaction, There are not options to choose location, property type, Min/Max price range and bedroom nor does it have options to list the property type the way you prefer
20th Jun 2025 (25 days ago)
A butler
Great from start to finish! Lewis Reed was the agent working on behalf of our purchase and we couldn’t have asked for more. Lewis was professional, efficient, quick to respond and get answers when needed and on top of all that, he was genuinely friendly and considerate. We really couldn’t have asked for more, he was such a great agent and helped ease all the anxiety that comes from buying (especially as first time buyers). We would definitely use Austin Hawk again in the future and recommend them, especially Lewis!
Buyer
16th Jun 2025 (29 days ago)
A Waring
We have just completed our sale through Austin Hawk -Lewis handled this process throughout. During this time we found him to be very friendly/professional - his knowledge, advice was very much appreciated and made the whole experience a positive one. Thank you Lewis!
Seller
16th Jun 2025 (29 days ago)
E Halstead
Had a great experience selling our house with Austin Hawk. John was extremely well-informed and made sure we agreed a saleable asking price that we were happy with, as well as arranging professional photos which showed the house at its best. Throughout the selling process Anji was responsive and reassuring, and we went from the first enquiry to completing on our new property in just over three months. The team at Austin Hawk took everything in hand and we would highly recommend to anyone looking for a stress-free sale.
Seller
23rd May 2025 (8 weeks ago)
Ryan_DC5
Austin Hawk have been fantastic from start to finish. Initially with property valuation from John, who was very honest with his advice and knowledge of the area and the sales process.
John was fantastic through the whole sales process, finding me a genuine buyer and keeping me informed along the way. He helped keep the chain together with both the sale and my purchase of a new home, without John we wouldn't have met the demands and time lines given to us.
Would never hesitate to use Austin Hawk again, Thanks again to John and the wider team.
Seller
30th Oct 2024 (8 mo. ago)
P Branch
I recently sold a house via Austin Hawk they have been great
Luke has been Brilliant 10/10 kept me informed all the way through the process always happy to help
Knowledgable and helpful
It has been great dealing with such a professional helpful person and company
Thank you Luke and Austin Hawk
Seller
14th Oct 2024 (9 mo. ago)
G Sutcliffe
Great experience of buying a house through Austin Hawk. The initial viewing with Lewis was great, he had answers to all our questions and allowed us to view the house in our own time with some time to ourselves (not followed like a Hawk like some estate agents do). The team were super helpful when we had our offer agreed and have been very responsive throughout. A big thanks to all.
Buyer
7th Oct 2024 (9 mo. ago)
Anonymous Homeseller
Excellent experience with Austin hawk from start to finish, very friendly and most of all honest and fair,
which I found other agents not to be
Seller
27th Sep 2024 (9 mo. ago)
A R
I have no hesitation in recommending Austin Hawk Estate Agents. They have provided me with a proficient and efficient service throughout the sale of my house. Communication has been exceptional, open, prompt and polite and someone was always available if I had any query. Every member of the team I dealt with was both friendly and professional and they kept me informed every step of the way. A special mention goes to Dean Austin for swift liason with potential buyers and our legal teams. Thank you for everything Dean, in achieving the sale plus your support and patience through what turned out to be a lengthy process.
Seller
3rd Sep 2024 (10 mo. ago)
R Webster
Steph Hillier is truly the best lettings manager we have ever had. Her people skills and organisation help everything run smoothly. We couldn't recommend a better person if you are thinking of letting a property.
Landlord
1st Sep 2024 (10 mo. ago)
B Clark
Thank you to all for the sales service for my property. Great communication and support throughout.
Seller
30th Aug 2024 (10 mo. ago)
R Young
I wanted to say an enormous thank you to you both (Dean and John).
This move was a massive long shot for us and the efforts put in by you both in order to make it a reality cannot be underestimated.
The communication displayed by all at Austin Hawk has been phenomenal. The tenacity to get things sorted and resolved is a testament to your hard working nature, and the professionalism is evident in every single correspondence.
Honestly, it's been a pleasure dealing with you both. Hopefully, we will never move again. However, if we do; you have customers for life. And, anyone within our circle of friends and family even considering a potential move will have our recommendation of your services firmly ringing in their ears.
So, just a huge Thank You!
21st Aug 2024 (10 mo. ago)
L Trenfield
John and the team were great from start to finish whilst helping us sell our house. Great communication, stayed on top of things when needed and helpful whenever I had any questions. Would absolutely recommend Austin Hawk :)
Seller
11th Aug 2024 (11 mo. ago)
T Collins
Excellent service from Lewis and John at Austin Hawk, extremely helpful in answering all my questions and nothing was too much to ask. Went above and beyond to make the whole process as easy as possible- thank you !!!
4th Aug 2024 (11 mo. ago)
Anonymous Homeseller
Austin Hawk was amazing from Start to finish! I would highly recommend.
Seller
23rd Jul 2024 (11 mo. ago)
J Gogarty
Came and did a valuation for me. The most professional agent I've ever used. Had really done their homework, great detail and spot on valuation. Very impressed. Will definitely use when I decide to sell/ rent out. Great staff.
20th Jul 2024 (11 mo. ago)
A Rigo
What I experienced today in your office is very rare. I can't thank you enough for Luke and specially Dean for they help . Is nice to see good people are still exist !
5th Jul 2024 (1 year ago)
M COWDROY
Holly from Letting's (Andover branch) was great - very positive, knowledgeable and quick to reply to all my questions. I'm very happy with my dealings with Austin Hawk.
Landlord
1st Jun 2024 (1 year ago)
B Springett
Having previously been an estate agent for 7 years, I’ve met plenty of good and bad ones.
Lewis is by far the most professional and knowledgeable agent I’ve dealt with on my search. He knew the answers to my questions, was personable and didn’t even ask me to write this review (which is quite often the case)
Even if I don’t buy this time through Lewis, I’ll be back in touch if I do end up buying through someone else and want to sell.
31st May 2024 (1 year ago)
B Sanderson
Robin and the team at Austin Hawk have been a pleasure to work with and incredibly supportive, understanding and determined in selling our home. If you want an agent that calls you when they say they are going to call you, updates you regularly and are straight shooters choose Austin Hawk. Ben and Halina SP9 7FP
Seller
27th May 2024 (1 year ago)
T Aldridge
Austin Hawk were incredible to deal with as we purchased our first property. They were happy to deal with my numerous questions and always available for us. Every person in the team who we dealt with went above and beyond for us, and we couldn't be any happier with how the whole house buying process went. Would 100% recommend!
Buyer
19th May 2024 (1 year ago)
K Self
Really friendly and professional company. Took the time to speak to me with regular updates and made the effort to make me feel valued, not just another customer.
27th Apr 2024 (1 year ago)
P Toms
Holly@ Austin Hawk has been incredible finding our next rental home & we couldn’t be more thankful. Would highly reccomend, made the whole process smooth & as simple as possible. Thank you so much :)
Tenant
25th Apr 2024 (1 year ago)
M White
The whole team at Austin Hawk were so supportive when helping us find and purchase our first family home. I will definitely recommend Austin Hawk to anyone in the local area, especially Luke he was brilliant!
Buyer
19th Apr 2024 (1 year ago)
D Huddleston
We are in the process of looking for our next home. We have met with Lewis a couple of times for viewings and have found him to be extremely helpful and knowledgeable. Lewis is always ready to answer any questions we have and gives us time to look around the property without feeling rushed. He is a pleasure to speak with and a credit to Austin Hawk.
16th Apr 2024 (1 year ago)
J F
The whole team is so friendly, helpful and knowledgable. I would like to thank Luke for all of his help while we were purchasing our first home, he would always answer my questions which would put my mind at ease! Also a huge thank you to everyone else who helped us, especially Holly and Millie who did our viewings.
Dean and the team are just all round excellent, I would definitely recommend Austin Hawk to anyone who is in need of an estate agent!
Thank you again ????????????????????
Buyer
16th Apr 2024 (1 year ago)
W Wood
Austin Hawk have helped us sell our home in Andover and have given us support every step of our journey. They are a 10 out of 10 service and go above and beyond what is asked. They are a reassuring constant that we knew we could rely upon when we needed that support and advice.
John, the sales manager has been by our side right from the start. He gave us a competitive and fair valuation and listened to our own requirements. John is professional, friendly, positive, caring, accommodating and took extra steps to make sure everything was streamlined. We cannot thank John enough for his hard work with getting us over the line.
Many of Austin Hawk's team were involved at some point bringing skills and expertise which made you realise what a special service you are receiving.
In the early stages, Alison prepared a brochure which presented the property in a clear but accurate and eye-catching manner.
Luke from sales was also such a supportive figure when we asked many questions or needed some direction.
Georgia took excellent photography and precise dimensions. She made sure our home was shone in the best light possible to grab the attention of potential buyers.
When we had many viewings, it was organised in an efficient way that made sure it didn't interrupt our daily lives too much. When a buyer was found, it was handy to have Austin Hawk as a co-ordinator between us and the buyer. Austin Hawk helped smooth out any issues that had arisen and provided us with extra information on the lead up to moving day of what was happening.
We certainly recommend Austin Hawk to anyone and wish the company the best of luck in the future.
We will miss you all.
Seller
11th Apr 2024 (1 year ago)
K RASEY
What can I say. 5 golden stars. John has been totally fabulous.
My purchase was very complicated and John was so patient with me and everything that went on. Even after the sale finally completed he still helped me out with a couple of niggles. I can't speak highly enough if him.
The rest of the staff, not that I had many dealings with them, but they were always helpful.
Dean, you have great staff!
Thankyou everyone for all you did. John, thankyou so very much. ????
Buyer
9th Apr 2024 (1 year ago)
OGGy
I have been the customer of Austin Hawk letting agent for last 2 years and am happy with how they handle with the tenant. Great service. They have never let us down.
Thank you.
Landlord
28th Mar 2024 (1 year ago)
K Dunn
Austin Hawk have supported me as a landlord for the best part of a decade now and they really deserve a great deal of credit. The team have always been professional, trustworthy and consistent. Steph has done a great job and in particular Tracy who has been there since day one and never skips a beat. Along with my brother who is my accountant and my husband who is my repair man, the girls have been essential members of my "landlord family". My days as a landlord will be ending in 2025, so thanks very much to all at Austin Hawk who have made it a worthwhile and successful endeavour. I hope this inspires future landlord newbies to work with Austin Hawk as their agent. Don't hesitate. Pick up the phone to Austin Hawk and your "happy landlord" journey will begin.
Landlord
25th Mar 2024 (1 year ago)
C Marshall
The Austin Hawk Estate Agent team is 2nd to none. Steph, Tracy and Holly are a great team, react very quickly to communication and are incredibly supportive. As a landlord, I have great confidence in their services and have no worries about their management of my property. I would highly recommend them to anyone needing to rent out their property or looking to rent somewhere. Not only do they act with great professionalism, they are also incredibly personable.
Landlord
23rd Mar 2024 (1 year ago)
H Midwinter
Our experience using Austin Hawk to sell our property has been outstanding from start to finish.
From day one, we were always kept informed with developments in the sale of our property, and we never once had a communication issue with them.
Everyone at Austin Hawk that we've been in contact with has been fantasic, but our shining star at Austin Hawk has to be John. He is absolutely fantastic, and has been a pillar of support and guidance throughout our journey, and goes above and beyond - he's been an pleasure to work with.
Thank you to everyone at Austin Hawk for playing their part in enabling us to buy our dream home!
??????????
Seller
20th Mar 2024 (1 year ago)
S Paxton
Great letting agent. Excellent communication and very reasonable fees. Highly recommend.
19th Mar 2024 (1 year ago)
Paula
Brilliant communication and service from one happy landlord. Thanks Austin Hawk.
Landlord
19th Mar 2024 (1 year ago)
A Horton
Always helpful and constantly impressed by their level of communication as a letting agent. We've had happy tenants for over 18 months, all thanks to Austin Hawk.
Landlord
19th Mar 2024 (1 year ago)
vijaygurung
Absolutely brilliant estate Agent, I have been with them for 4 year from buying and to letting it out , they are really great, they are always there to help you either it is rent collection or any problem within the house
Seller
18th Mar 2024 (1 year ago)
P Aling
Well it’s rather hard to put into words how amazing the team are. They always keep me informed of everything for my property. Be it a general update of a request by the tenants. If there are any issues they never carry out any work without permission and extremely quickly to get rectified.
I couldn’t wish for a more personable, friendly, helpful, professional, enthusiastic team . If you want the best team out there then these are your team.
Landlord
18th Mar 2024 (1 year ago)
M Leach
Friendly staff, clear and concise management documents. AH takes all the hassle away from letting out a property. A*
Landlord
18th Mar 2024 (1 year ago)
A Mahoney
We have had such a positive experience with Austin Hawk, in particular with Steph and Holly from the Andover branch. They are reliable, quick with communication, friendly, and good at what they do. As someone who was unsure of how to rent out our flat as a first time buyer (with the help-to-buy scheme), they walked us through the whole process and have excellent service. Highly recommend!
Landlord
16th Mar 2024 (1 year ago)
P Morrell
Steph and the team have been great for us. Providing support direction and peace of mind, I know I can rely on their support. I don't often hear positives about lettings experiences but I can say that I would recommend them.
Tenant
15th Mar 2024 (1 year ago)
P oates
I have been renting my property out through austin hawk and have found their service to be outstanding They found me the perfect couple to rent my house and have managed the property in a very professional and fair way nearly 5 yeare of happiness keep up the great job you are doing
Landlord
15th Mar 2024 (1 year ago)
P Trowbridge
I had an smooth,helpful approachable and easy move a couple of years ago. Also after care Service is really prompt.
13th Mar 2024 (1 year ago)
Anonymous Homeseller
All very satisfying
Estimate was slightly down on what we expected but they was happy with our value
Seller
5th Mar 2024 (1 year ago)
S Gurung
I have been with Austin Hawk for 8 years now and they have never let me down. Either buying a house or letting it out, Austin Hawk has expert team members who are always happy to help you. The service I have received from John (sale), and Steph, Tracy and Nicky (letting) department have been second to none. I can not recommend them highly enough to someone looking for a friendly, reliable and trustworthy estate agent in Andover.
4th Mar 2024 (1 year ago)
A bailey
The Austin Hawk team are all really awesome. Very helpful and always get things sorted quickly when needed. They have a great network to fix any issues quickly and always think about things from a renters view point as well as the landlords. Especially Steph, Holly & Tracy
Tenant
1st Mar 2024 (1 year ago)
S Allison
Brilliant service from Austin Hawk. During tough market conditions we were expertly advised by Robin on selling our house. Excellent communication throughout - highly recommend!
Seller
15th Feb 2024 (1 year ago)
G Murray
Stef Holly is a really lovely lady. So helpful, personal and clearly enjoys her Job. Stef continues to be of assistance to us with our search for a suitable property. Always willing to go out of her way to do her job well!
Thank you Stef! You are an asset to tye company
1st Feb 2024 (1 year ago)
E Blaikley
Robin at Austin Hawk was simply brilliant!
We moved from Horley, near Gatwick, to Andover on 19th and 20th Dec 2023.
There were problems with Muve at the bottom of the chain that meant our moving date was delayed several times.
Our estate agent in Horley appeared to constantly have problems contacting Muve, but with Robin's help, patience and perseverance, eventually the move took place. I do not believe it would have happened without him.
A very professional estate agents and if we ever move again, we will definitely employ them. We can very highly recommend.
Buyer
21st Dec 2023 (1 year ago)
S Logan
What a pleasure to deal with the professional team of people at Austin Hawk. They are knowledgable, caring and understanding of the emotions and challenges of selling a family home after 37 years. At all times the attention to detail was brilliant, the feedback and updates perfect from the initial meeting through the whole procedure to the sale. Then on the purchase side again the process is clear, well managed and with exceptionally quick responses with regular updates throughout. I cannot recommend them highly enough, if you want the best, use Austin Hawk.
Steve L.
Seller
18th Dec 2023 (1 year ago)
L Coleman
Wanted to say a huge Thankyou to Dean and all the team at Austin Hawk. Absolutely faultless from start to finish, with selling our rental property. Have bought a new house through them which will complete in the new year and am sure that’ll be just a successful. Again, Thankyou so so much! Amazing experience and would recommend to everyone xxx
Seller
15th Dec 2023 (1 year ago)
B hayes
Absolutely outstanding service! We have sold and purchased with Austin Hawk multiple times, we were selling on this occasion and as always Dean and his team were spot on. Nothing was ever too much trouble and made a move before Christmas happen. Highly recommend Austin Hawk to anyone and everyone.
Seller
15th Dec 2023 (1 year ago)
G hadfield
Recently sold and purchased a house through Austin Hawk and it was absolutely effortless! Our estate agent John was faultless from start to finish and even had a buyer lined up for our previous house in a day or two. John was there every step of the way to assist and was a joy to deal with. Also a shout out to Luke who met us at our new property for viewings on a couple of occasions when we needed to measure up, once again really accommodating. I would highly recommend Austin Hawk if you're ever looking to buy or sell a property.
Seller
13th Dec 2023 (1 year ago)
N opeyemi
I can't thank Steph and Holly enough, they were really helpful. Keep up the good work guys.
12th Dec 2023 (1 year ago)
C Davenport
Excellent Service, went above and beyond during the sale of our home. Communication was excellent, and reassured us during the whole process. Would highly recommend John Ward and the team. Big thank you from Craig & Victoria
Seller
30th Nov 2023 (1 year ago)
T Davies
Both Dean and Luke have been amazing considering how long it took to complete (absolutely NO reflection on Austin Hawk of course.) Professional, friendly, reassuring, and with great lines of communication at all times, so thank you from both of us. Would definitely use your services again aswell as recommending you to others - keep on doing what you are doing ????
29th Nov 2023 (1 year ago)
G Rawlins
Austin Hawk have been fantastic from start to finish. Initially with property valuation from Robin, who was very detailed and knowledgeable with his advice and understanding when there was no subsequent sale. Luke has been fantastic at facilitating viewings and supporting the purchasing process. Finally, Dean has been invaluable. Through a stressful buying situation, he has given so much support and guidance which has made the whole process much easier. I would (and do!) recommend Austin Hawk to friends and family, and wouldn't use any other agents in the local area if the time comes to move again. Thank you everyone.
Buyer
17th Nov 2023 (1 year ago)
L Morris
I had an amazing experience with Austin Hawk and can't recommend them highly enough. I hadn't moved for over 25 years, and Dean was brilliant. He ensured he regularly kept me updated and was also a calming influence when I got frustrated at things and explained the processes that were happening. I felt totally supported in these times by both Dean and the team whenever I contacted them. In the end, the sale went smoothly, and Dean also ensured my purchase went the same. I am incredibly happy in my new home and wanted to thank Dean and the team for their service and professionalism in making it all happen
Seller
15th Nov 2023 (1 year ago)
E Hardy
What can i say? We had the best experience with Austin Hawk. Our estate agent was Dean, however we also had interactions with John & Daniel, who were absolutely amazing - so helpful and kind, we can’t fault any of the Austin Hawk team, so thank you!
From start to finish over the last 5 months, Dean has been nothing but perfect. He’s been available whenever we called / emailed him, no matter the day or time, and he couldn’t have made us feel more supported.
I’m going to miss speaking to Dean each week.. not only is he SO helpful, but he’s also so friendly and caring - thank you SO much for answering our many questions, and supporting us throughout the journey of us buying our first home.
We’re so excited for this new chapter, thank you Austin Hawk for making it such a great experience!
Buyer
5th Nov 2023 (1 year ago)
T Wareham
The over riding feeling to describe our time with Austin Hawke is stress free and seamless will definitely be calling on their service again 5 Star
2nd Nov 2023 (1 year ago)
E Ward
I want to express my immense gratitude to Dean, Robin and their team for their tremendous help in selling our house. I was highly impressed with the regular communication, which was always factual, down-to-earth, and concise. Their efficient exchange of information was critical in ensuring that the moving dates aligned with everyone's schedule, especially when our buyer was getting anxious and contemplating backing out.
Dean and Robin are both great guys - amiable, reliable and trustworthy, and their team shares the same work ethic. I have recommended Austin Hawke to several people, confident they will receive the same excellent service.
I appreciate the amazing job you guys are doing, and I hope you continue to excel in your service delivery.
Best Regards,
Glenn
Seller
1st Nov 2023 (1 year ago)
J Brown
Dean and his team were brilliant throughout the whole process. Nothing was too much trouble for them and kept us updated with everything going on. Absolutely fantastic estate agents. Would highly recommend them.
Thank you for helping us buy our first home together.
Buyer
31st Oct 2023 (1 year ago)
P Stevens
Absolutely fantastic estate agent.
Highly recommended, wouldn’t use anyone else.
Not only do they go above and beyond to get your property sold they make sure it is as stress free as possible.
Seller
17th Oct 2023 (1 year ago)
Anonymous Homeseller
Great at keeping in touch and gave good advice.
Seller
14th Oct 2023 (1 year ago)
T Appleton
Really happy with the service provided by Dean and his incredible staff, Holly was punctual and knowledgeable about the properties we saw. Luke was reassuring when we spoke to him to book appointments and update us all things about our new home. Dean showed a real care, compassion and interest in us as first time buyers, I simply can’t fault the team at Austin Hawk! From start to finish we felt as if we were the sole focus - great work and a huge thank you for helping us buy our first home
Buyer
29th Sep 2023 (1 year ago)
Anonymous Homeseller
Great local agent. Easy to deal with. Clear regular communication with feedback on viewings and next steps in the process. Very friendly and personable.
Seller
29th Sep 2023 (1 year ago)
I Clark
5 stars for the guys and girls at Austin hawk!
Wonderful estate agents who did a fantastic job when we recently sold our home and also purchased a new one through them. Very speedy response to calls and emails, all really lovely approachable people. We feel really lucky to have had a positive experience and grateful for the support throughout this whole process! Nothing was too much trouble and having the open line of communication was really helpful. We will definitely be using Austin hawk estate agents in the future, highly recommend.
Seller
12th Sep 2023 (1 year ago)
L Moore
It's not often you choose the first service offered to you. However the moment Dean stepped into our home, never did I think to look elsewhere. The team at Austin Hawk are very friendly/approachable and pride themselves on providing excellent service to their customers... there's a reason why so many use them in the local area!
If I had to provide one area for improvement, then I wish they could serve more southern counties (correct me if I am wrong) as i'd love to use them again in the future. Then again this would explain how they are able to provide such a knowledgeable service in the areas that they do cover.
Should our teams cross paths in the FA cup, then Dean I owe you a pint.
Thanks for all your help.
Seller
5th Sep 2023 (1 year ago)
Anonymous Homeseller
Friendly and knowledgeable service. Good feedback from viewings through Austin hawk
Seller
2nd Sep 2023 (1 year ago)
Anonymous Home Buyer
The colleague knew nothing about the house, every question I asked he advised he did not know. was also advising what offers to put in and were rejected. poor experance.
Buyer
11th Aug 2023 (1 year ago)
K Mann
Dean at Austin Hawk has been absolutely amazing. Even better than my actual estate agent!! I do not plan on moving again for a long time but when I do, I will list with Austin Hawk. 100% brilliant at communicating the whole process with me. The BEST.
1st Aug 2023 (1 year ago)
M Hook
I honestly cannot recommend this estate agent enough. The sale was for compassionate reasons (ill health) and Dean and the team could not have done more to make a challenging situation a whole lot easier. He kept me in the loop the whole time during the sale process and showed huge amounts of empathy and consideration to the situation. Professional to the end. First Google review I've ever made, but a job well done really deserves this recognition. Thank you Dean at Austin Hawk.
Seller
28th Jul 2023 (1 year ago)
D Wood
Whilst our move was relatively straightforward and the chain small, everyone at Austin Hawk with whom we came into contact from the start to completion date was friendly and helpful. Dean even took time out of his holiday to respond to emails!
If you're looking for a local agent who care about their customers, then we would definitely recommend Austin Hawk.
27th Jul 2023 (1 year ago)
K Andrews
Having had a few Estate Agents round to quote for my house sale, we decided to go with Austin Hawk as they got great reviews and we liked their ethos when we met them. We were put off of another estate agent as we were getting multiple calls a day trying to get our business which added to what was an already busy/stressful time when putting your house on the market. AH have been a joy to deal with. Great communication and helpful when we needed any advice. This has been a really easy straightforward house sale and AH helped make it stress free. Thank you Austin Hawk!
Seller
19th Jul 2023 (1 year ago)
M Cook
Our rental move was not the easiest to overcome but the staff were amazing, patient and answered all questions very quickly. Nicki and Holly especially were absolutely fantastic and could not have asked any more of them.
Tenant
17th Jul 2023 (1 year ago)
M Hipgrave
I viewed several houses in the area from multiple agents, Austin Hawk really stood out. They always handled everything very well and the staff were very helpful and friendly.
Luckily the house that I ended up buying was listed by AH and I was really impressed at just how smooth the whole process was. They were always on hand when I needed info, were very quick to respond to any queries, and made everything simple & stress-free for me.
Buyer
12th Jul 2023 (2 years ago)
E Bonner
If I could give more than 5* I would, 100x over.
From the moment we found a potential rental property, Steph couldn’t have been more accommodating. Unfortunately, that particular property we were interested in, was put up for sale instead of being rented out.
Any other estate agent would just give you a call to let you know and wish you well on your house search.
Not Steph. You could tell she really wanted to help us find our house. She sent me emails with information on property’s that she would have available/coming up. She Always tried her best to work around my partners hours for viewings.
We have eventually found our rental property through Steph and I wouldn’t want it to be with any other estate agent after what great experience we have had so far.
I really am so grateful for all of her help. She really is a real diamond and a huge asset to AH.
Tenant
22nd Jun 2023 (2 years ago)
H Stockwell
Fantastic service from Dean and the team all the way through our house move. Would 100% recommend.
12th Jun 2023 (2 years ago)
R Sheppard
I approached AH for assistance in sourcing tenants for my rental property. Tenants were obtained in under 24 hours of the property going live and AH carried out a fantastic service to both myself and my new tenants. They have great knowledge of the local rental market in Andover and I can’t recommend them highly enough.
Landlord
9th Jun 2023 (2 years ago)
T Dowle
Really friendly and professional, great communication throughout. Definitely would recommend.
9th Jun 2023 (2 years ago)
O Yates
I have recently moved to a lovely flat in Andover with Nicki's help from Austin Hawk, she was super helpful, felt like she was holding my hand all the way through the process! My daughter also taken to her with in a minutes of meeting! Can not thank you enough ????
Tenant
31st May 2023 (2 years ago)
D Faulkner
I used Austin hawk estate agents when selling and buying a property . Having recently completed on our dream home. I cannot recommend these agents enough. Dean and Robin, we’re fantastic through out the whole process with regular updates for myself , our buyers and sellers. Something I had not had from previous estate agents when buying a property before.
The customer service is second to none and far outshine any other agent I have used in the past.
Thanks to a great team.. I would not consider using anyone else in the future
Seller
30th May 2023 (2 years ago)
Anonymous Homeseller
Brilliant service from start to finish
stress free property sale would recommend and use again
Seller
17th May 2023 (2 years ago)
Anonymous Homeseller
Home selling made easy with Austin Hawk. Great interaction with good advice
Seller
1st May 2023 (2 years ago)
A eden
Dean was amazing. He fast tracked the photos, so we could get the house on the market before the fallout of Liz Truss's diabolical financial announcement hit. The pool of buyers with already approved low rate mortgages was bound to dry up.
Sold the house to the 1st viewing 2 days later.
Genuine, honest first-rate service.
Our house was sold before other agents in andover had even found time to get the ball rolling with the pictures!
Seller
24th Apr 2023 (2 years ago)
A Burns
brilliant experience working with Dean and his team buying our first house. thank you so much!
Buyer
13th Apr 2023 (2 years ago)
B Hasler
Absolutely outstanding above and beyond, totally stress free move from start to finish.
Massive shout out to Dean and John for everything.Highly recommend for buying and selling, best estate agents ever nothing is to much trouble they are always there with their friendly support. Thank you for helping me make my dreams come true.
Seller
13th Apr 2023 (2 years ago)
G Warner
Purchased our home using Austin Hawk in Andover. Robin and his team could not have been more helpful.
Thank you.
Buyer
12th Apr 2023 (2 years ago)
M collins
Excellent, Dean went above & beyond, wouldn't go anywhere else!
7th Apr 2023 (2 years ago)
C Brown
Cannot thank John and the team enough for all the help to get us into our dream home. Ours was not an easy process but the support of Austin Hawk in both selling and buying was superb.
I would not hesitate to recommend Austin Hawk to anyone looking to sell in the local area.
Seller
25th Mar 2023 (2 years ago)
G Brown
If I could give more than 5 stars, I would. Incredibly complicated move - but nothing was too much trouble for the team. John was amazing throughout the process and always on the end of the phone. Highly recommended!
20th Mar 2023 (2 years ago)
A Goddard
From start to finish, pure quality! Nothing else needs to be said..... Congratulations on yet another award guys, completely deserved!
17th Jan 2023 (2 years ago)
Anonymous Homeseller
Amazing! From start to finish on visiting our property John provided all the information required but without overly pushing their service unlike other agencies. John was very understanding of our selling situation even having viewer lined up before marketing going live. John was at the end of the phone with lots of help and advice cannot fault the service. Thanks I would recommend Austin Hawk to anyone selling and buying property, First class service.
Seller
26th Oct 2022 (2 years ago)
D Franklin
Dean has been amazing throughout the whole process of purchasing my flat, went above and beyond. Top man
Buyer
14th Sep 2022 (2 years ago)
C Eyre
I bought a flat through AustinHawk and I am very happy with the level of service and regular communication they gave. Through the different stages of what was a long (and morally draining) process Dean would be a great way to communicate with the sellers and to get an understanding of what was happening on the otherside, helping to push through the purchase to a succesful completion.
Thanks again to Dean and the Austin Hawk team.
Buyer
1st Sep 2022 (2 years ago)
Z Ziolkowski
Thank you very much, Austin Hawk Dean are great though Your Team do hard job are great ????????we are very pleased ???? Thank you perfect serwis and care.l recomend agency Austin Hawk in Andover
Thank you so much
Regards
Zibi
1st Sep 2022 (2 years ago)
Anonymous Homeseller
It's a while since we sold our house through Austin Hawk but can honestly say the service provided was excellent. Both Robin and Dean we great communicators. Would definitely use them again
Seller
27th Aug 2022 (2 years ago)
D Webster
We used their lettings department to rent our home they were amazing, attentive, listened to our needs and found us just what we needed, there communication is excellent and they genuinely care about there customers, they brought us a moving pack and check in to see that everything is going well a truly amazing estate agency
Thank you Austin Hawk
Landlord
17th Aug 2022 (2 years ago)
D Collis
Brilliant experience from start to finish with Austin Hawk. Dean and the team were very helpful, especially since I am a first time buyer - really appreciate all the help, support, and communication from Dean.
Buyer
13th Aug 2022 (2 years ago)
S Bradley
Dean and his team have gone over and above with the service level provided selling our flat. Dean enthusiasm is second to none, he is on everything to ensure a smooth transaction never delaying to respond to emails. I would highly recommend Dean and his team.
Seller
13th Aug 2022 (2 years ago)
A ferguson
Selling a property is never easy, but Austin Hawke made it as easy as it can be! What should have been a very straight forward sell, turned into a quagmire of bureaucracy, intense stake-holder management and some very stressed people on either side; all caused by management companies and banks. But John was incredibly cool-headed and managed the whole thing from start to finish. I honestly couldnt have asked for more in an agent. Constant updates and knows his trade very well, you cant go wrong choosing this company to represent you.
9th Aug 2022 (2 years ago)
N Coates
Austin Hawk have been my estate agent for both letting and selling purposes - and I can't recommend them enough. Their professionalism and dedication are outstanding. Dean, and his team, treated my property as their own and I always felt supported. My only complaint is that they don't cover London because Austin Hawk's standards are miles ahead of any of their London counterparts.
5th Aug 2022 (2 years ago)
T Oneil
Big thanks to Dean and the team for handling the recent sale of my house. This is the second time I have dealt with them and I would not go anywhere else! Dean has such a friendly , professional manner and keeps the line of communication flowing throughout the process. The support and peace of mind they provide is amazing !
1st Aug 2022 (2 years ago)
S Stevenson
2nd house I’ve sold with Dean and his great team. Another fantastic experience, professional, yet caring. Kept me up to date every step of the way. Highly recommend.
28th Jul 2022 (2 years ago)
E Bowman
Selling houses is so stressful but Dean at Austin Hawk took the pressure away from us. He was in contact with us every couple of days to let us know updates and sold our house incredibly quickly. He then went above and beyond to try and find us our own dream home too. We couldn’t have asked for a better estate agent to make the process of buying and selling a great experience. Every time I phoned the office, the staff were incredibly friendly and helpful. We hope we don’t ever have to move again but if we do we will absolutely be asking Austin Hawk to take charge of it all!
22nd Jul 2022 (2 years ago)
H Bolsover
Dean has been fantastic to work with to buy our new home, if we move in the future we will definitely go straight to Austin Hawk. Very good communication which is always ‘key’ when moving ???? can’t thank him enough 5/5 stars
21st Jul 2022 (2 years ago)
C Shearn
I am so glad that I chose Austin Hawk to sell my home and that they were also selling the house that is going to be my new home.
Dean has been amazing right from the initial chat to arrange the valuation. Other members of the team were also key from the words to go with the photos, doing the viewings and being available when Dean wasn’t.
I have been guided through the process every step of the way with regular updates by phone and email and when I initiated a call or sent an email they were always replied to promptly. This has really been appreciated as I am doing this move on my own and have never sold before and only bought once a long time ago.
My new home is hopefully my forever home but if I ever need to sell I Austin Hawk are the only estate agents I will call and I will recommend them to friends and family without any hesitation.
Thank you so so much for everything and all the very best to all at Austin Hawk.
12th Jul 2022 (3 years ago)
A Rose
Very impressed with Austin Hawk Estate Agents. They have been with us all the way from home valuation, to the sell of our property and the purchase of our new home. Great communication, timely, honest and transparent throughout the process. Lovely people to deal with, professional, efficient and personable. Would definitely recommend anytime.
Seller
1st Jun 2022 (3 years ago)
D mandhare
It has been a great experience buying our first home with Austin Hawk estate agents.Especially speaking about Dean,He is amazing! Looked after us well as first time buyer everything was new for us to understand,he acted as a professional guide/educator.!
As a first time buyer buying a home is an emotional roller coaster,During the process of buying home Dean and his team kept us on track by curtsey calls , What a great service !!!
Thank you very much to Dean and rest whole team to make our dream to happen!
????????????????????
Buyer
12th May 2022 (3 years ago)
E Cooper
Austin Hawk have been a dream from start to finish. Dean made a rather lengthy and difficult purchase (due to the chain) a lot less stressful and I cannot thank him enough. Thank you for all you've done!
Buyer
5th May 2022 (3 years ago)
B Cooney
Brought our first house in December 2021. Austin Hawk in Andover has been amazing. Especially Robin who has dealt with me so professionally and really helped his get the move happening quickly. So helpful. His team has been great. Stewart has been very helpful as well as Steph on the lettings side with moving out of our rented place. You all have made our transition smooth. Thank you all for your help, you have all been amazing.
Buyer
13th Apr 2022 (3 years ago)
J barry
Dean was absolutely fantastic throughout our house purchase. Whilst being the sellers estate agent he maintained excellent communication with me as the buyer and provided regular update. First class service, from a first class estate agents. This made a stressful time all that more easier and bearable. Huge thumbs up!
Buyer
8th Apr 2022 (3 years ago)
R Little
We at Kremer Signs have been dealing with Dean and his team for years and cannot fault them. Reasonable, Fair and passionate are the words I would use to describe them. Nothing is ever too much trouble and they are always there to respond promptly. I am confident you will receive the same experience if you choose them to sell or let your property.
30th Mar 2022 (3 years ago)
S wilson
Austin Hawk is the way to go in selling/buying a home. Dean and his crew are on the ball from the very first meeting. Everything was explained in the first meeting about the process. They are always in contact over the progress of the sale. If you want your house sold quick then use Austin Hawk.
Seller
29th Mar 2022 (3 years ago)
S pezaro
I have used Robin to sell two properties over the last two years whilst overseas. His level of communication has been excellent. I genuinely felt that he worked over and above to get the job done in quite difficult circumstances. Highly recommend.
Seller
11th Mar 2022 (3 years ago)
J Gerrard
Very proactive and knowledgeable felt very confident in the company
2nd Mar 2022 (3 years ago)
G Vine
I have nothing but praise for this estate agency. Our property was correctly valued and quickly sold. Following acceptance of offer the sale was chased regularly and it was good to have the same point of contact throughout. The team were all very responsive. Robin also organised property checks (as it was empty) and took meter readings for the utility companies. Highly recommended!
Seller
1st Dec 2021 (3 years ago)
N Weeks
By Far the best Estate Agent in Andover. They really do care for the sellers and buyers and in my experience really push to get the purchase over the line. They are very responsive and get back to you immediately with any queries and let you view the property at any time of day.
Can’t Thank them enough for all they have done and would recommend them to anyone.
24th Nov 2021 (3 years ago)
J Murphy
I would like to start by saying Austin Hawk are a shining example of what all estate agents should strive to become.
I have used them to both buy and sell properties and they made them both a genuinely pleasant and fun experience.
Fantastic communication and every member of staff from the Dean the director to Alison who does the amazing write ups have been incredibly helpful and professional.
I couldn’t have asked for a better team to support you in a purchase or sale and would fully back and recommend them to everyone.
Thanks again guys, you were awesome ????????.
Seller
5th Nov 2021 (3 years ago)
L Cook
Dean and his team at Austin Hawk have been superb from start to finish helping us sell our house on Winchester Road, Andover. They were professional, conscientious and understanding throughout the whole process and we cannot recommend them highly enough. Communication, during what could have been a very stressful process, was superb. We were calmly directed and reassured every step of the way.
Our lovely family home was sold within two weeks and Dean knew exactly the right family for our property which was reassuring knowing that we had a crew of professionals behind us. Austin Hawk provided a fantastic service and Dean’s enthusiasm shone through.
We hadn’t moved house for 28 years but it turned out to be a stress-free process and we cannot thank them enough.
The best estate agents in town!
Laura & Ian Cook
Seller
27th Sep 2021 (3 years ago)
H Steele
John at AH is absolutely amazing. After trying so hard for 9 months to even get a viewing I am now the happy owner of my own place. As a first time buyer
He made me extremely comfortable and was very helpful and I will be forever grateful. ????
Buyer
22nd Sep 2021 (3 years ago)
P Blowers
These guys are amazing! They give a personal service. I know they are extremely busy but somehow find the time to give you all the support and advice you need. Very easy to communicate with. Very quick at responding to any communication. They are truly a blessing to the community and will be invited to our house warming party!
21st Sep 2021 (3 years ago)
S Mckenna
I have been very happy with the service. They have been awesome during my Illness. Thank you so much for everything x I would recommend them to anyone. Brilliant
8th Sep 2021 (3 years ago)
E D
Robin has been amazing every step of the way of buying our flat. The estate agents who did our viewings were both lovely and friendly as well which made us feel really comfortable and less nervous since we’re first time buyers and we’re new to the whole process.
Robin has been so incredibly helpful and supportive when we had issues with our solicitor, he answered every question and query we had almost straight away. He’s a genuinely lovely guy as well which is always a plus! He made our buying process so positive and we would definitely use Austin Hawk again without a doubt!
Buyer
30th Jun 2021 (4 years ago)
J Clarkson
Cannot fault Austin Hawk at all, especially Robin. Not just the best estate agency I've dealt with, but quite possibly the best company I've dealt with. Anything my partner or I needed, they were there to help without hesitation. Any questions we had were answered swiftly and in clear answers. Would gladly recommend them to anyone looking to either buy or sell their property. An absolute pleasure.
30th Jun 2021 (4 years ago)
C Hudson
The team at Austin Hawk did an outstanding job helping us sell our house, Priory Lodge. From the very first visit, to completion, they were conscientious, attentive and a pleasure to work with.
Experts in their field, they were superbly communicative throughout, taking complete charge of a complex process, braking it down to manageable chunks and always ready with pragmatic advice. Dean leads from the front and is passionate about maintaining an outstanding service. Stuart quickly understood our unique property and was a calm, accomplished front-man for viewings.
We would highly recommend them without reservation.
An enormous thank you to the entire Austin Hawk team, it turned out to be a stress-free process!
Chantal and Derek Hudson
Seller
28th Jun 2021 (4 years ago)
M Houghton
Robin and the team from the beginning have been a pleasure to deal with.
They have made selling my home as painless as possible, having communicated with me and my buyer throughout the process. They really seem to care about getting the sale through for you. When ever Robin was out of the office the rest of the team actioned requests with the same care and attention.
Really impressed especially with the pressure they have been under.
Thank you for your help!
100% would recommend and use Austin Hawk in the future.
Seller
24th Jun 2021 (4 years ago)
Anonymous Homeseller
First of all a huge thank you to John for his professional approach to selling our home, twice in one week! Secondly, Dean and the team, a ‘dream team’ really, as they pulled out EVERY stop to help us over the hurdle to Exchange today, after our purchase through a different Estate Agent turned our entire chain into a nightmare overnight last week, threatening its collapse. Not only did Dean & his team step up to do the job the other Estate Agency should’ve done from the get go, but Dean himself stepped in to help our Solicitor as she was so overwhelmed through no fault of her own, but thanks to COVID and the SDLT holiday! Through this whole process, like no other EA we’ve ever used, AH have earned our trust and should we ever need the services of a trusted, professional EA agent, we will without a doubt use AH again! You guys were AWESOME!! What are you waiting for? CALL THEM ALREADY!!
Seller
18th Jun 2021 (4 years ago)
S Warner
We have recently used Austin Hawk to sell our house, and received outstanding service from start to finish. Robin and the team were always on the mark with communication, and we had full confidence in them showing potential buyers round. Robin regularly followed up with all the different parties to ensure our move went as quickly and smoothly as possible, he was always one step ahead of us, and really put us at ease in what is one of the most stressful times. A huge thank you to everyone at Austin Hawk, not sure why you’d want any other agent ??
Seller
17th Jun 2021 (4 years ago)
Anonymous Homeseller
Fantastic and easy way to sell my house! Best fees and valuation across 5 different other local estate agents too. John is great and provides me weekly updates without me having to chase him and it’s made the whole house selling process effortless for us. Would highly recommend and if we wouldn’t hesitate to use them again.
Seller
16th Jun 2021 (4 years ago)
R Foster
Wow, this is what a professional outfit looks like. I wholeheartedly recommend Austin Hawk to anyone looking to buy or sell. Dean has been absolutely brilliant throughout our home buying process. He refused to let COVID-19 challenges stop us from achieving our goal. His experience coupled with in-depth knowledge of the property market was very reassuring. Simply outstanding service from beginning to end.
Seller
15th May 2021 (4 years ago)
H Roberts
Even though this is such an unprecedented busy time for estate agents, Austin Hawk never let us down at any stage. Dean and particularly Anne, went above and beyond to make sure the exchange went through. Nothing was too much for them. Would recommend to anyone.
14th May 2021 (4 years ago)
A jones
I have just completed on my first ever property. It is always a scary thought and process to buy a home and I was very overwhelmed with the house process but from the very first viewing of the home with Austin Hawk, they made it a breeze! Extremely responsive to emails and queries and always above and beyond! Great agency to work with and I would recommend! Thank you!
Buyer
16th Mar 2021 (4 years ago)
A Bunday
We are partially through the process of buying and selling but would like to say how brilliant Austin Hawk have been dealing with the sale of our house. Dean was super helpful from the start, offered advice and guidance but was never pushy. All the way through his instinks have been right so I would trust him in what ever he suggests. I have found the whole team to be very responsive, professional, friendly and knowledgeable. They know Andover well which makes a real difference. Jon particularly was really lovely and helpful for us. Dean has also helped us with advice regarding a search for a new home and we are really grateful for that.
I would highly recommend Austin Hawk to anyone.
Seller
5th Mar 2021 (4 years ago)
J Pearce
Purchased our first property through Austin Hawk and they couldn't have been any more helpful throughout the entire process. Kept us updated and answered questions without any hesitation. Would not consider using any other estate agents in Andover! Many thanks to Dean and the whole team for your help.
Buyer
20th Feb 2021 (4 years ago)
A Greenwood
I have purchased and sold dozens of properties over the years throughout the UK and in the USA. We used Austin Hawk to sell our family home and I can honestly say they are hands down the best estate agency I have ever used. Dean and his team have provided exceptional service at every stage of the sales process and have gone above and beyond undertaking tasks that were clearly not their responsibility. I would have no hesitation what so ever in recommending them.
Seller
27th Jan 2021 (4 years ago)
G Hunt
This is an Estate Agent that really knows their client and the housing market with complete dedication and commitment. They take time to really understand your needs and take you through the process with such a friendly and professional approach. The communication I have experienced has been simply outstanding. These guys know what they are doing, credit where credit is due, best in the business. Thank-you Dean and your team at Austin Hawk.
23rd Jan 2021 (4 years ago)
B Thorp
Outstanding
Stuart and Dean went above and beyond to look after throughout the end-to-end process.
As a 1st time buyer their personalized advice was invaluable. 7 days a week I received a fast honest and considered direction whenever I raised anything I was uncertain about, and Dean really made me feel it was pleasure to provide this for me.
I was given clear direction and expected timescales for each stage, and Dean's excellent local knowledge supported me find great proactive Solicitors and Surveyors to support my journey.
Thank you very much
Buyer
21st Jan 2021 (4 years ago)
C Oswald
Great team who go the extra mile to provide a personable service and keep you fully informed throughout. Definitely use Dean and the team again in the future... Many thanks guys.
23rd Dec 2020 (4 years ago)
N Harvey
Hands down the best estate agency in the area. I have had dealings with others but these guys go above and beyond to make sure you fully understand what's going on. Highly recommended to anyone looking for a credible and professional service.
14th Nov 2020 (4 years ago)
C S
Bought a house with Austin Hawk and I can’t say a bad word about these guys. Have been fantastic since day 1. Informative, efficient and have been extremely helpful on a long road to our new house purchase, much better than our own estate agent. Can’t recommend Dean and his team enough for everything they have done to help our purchase go as smoothly as possible! A credit to estate agents!
Buyer
9th Nov 2020 (4 years ago)
Anonymous Homeseller
Very good experience with Austin Hawk selling my 1 bed flat. Communication is excellent and they sold my apartment very quickly
Seller
1st Nov 2020 (4 years ago)
J Hutton
Dean is an absolute legend. He responds quickly to queries, keeps you up to date throughout the process and is a happy chappy.
Have been in our new house for just over a week now and we are loving every minute. It wouldn't have happened if it wasn't for Dean's hardwork and persistence. Even during a pandemic, Dean has made buying a house as smooth as possible. Highly recommend.
Buyer
15th Oct 2020 (4 years ago)
A Gill
A very good experience. Dean kept me informed on a weekly basis of the progress of the sale. This was different to my experience of using other estate agents locally in the past with other house sales / purchases where I had to keep chasing for an update. Thoroughly recommend them, very satisfied.
Seller
5th Oct 2020 (4 years ago)
A Underwood
I have came across Dean and the team on two occasions, once as a buyer and once as a seller.
Whilst buying they were responsive and enabling, keeping me well in the loop and informed as to progress. This despite me being in Poland at the time of purchase.
As a seller I engaged early with them and they took to the role with aplomb even with Covid19 playing it's part on society. A pleasure to work with, engagement still very good.
The house was sold quickly and at the price I was after, Austen Hawk were fantastic throughout. Well deserving of their award winning status. Would strongly recommend.
Thanks team!
Seller
29th Sep 2020 (4 years ago)
D Otto
The best estate agents I've dealt with. Period.
We have bought from this team and sold and there were the only estate agents we have come across that had good knowledge of the properties they were selling. Robyn, Dean, Alison and Steph are all just great. They are a real warm and friendly bunch of people who are clearly passionate about what they do and it obviously shows in their results. I just wish they would expand so I can buy and sell using them again as I'm no longer in Andover..
Seller
25th Sep 2020 (4 years ago)
C C
As 1st time buyers and lots of questions and worries Auston hawk have been fantastic throughout the whole process, giving us the confidence and putting any worries at ease
Buyer
17th Sep 2020 (4 years ago)
E HELM
Having bought and sold a number of properties over the years, Austin Hawk come out on top for service, keeping me informed and for cost.
Even in the current climate, with C19 impacting businesses, Austin Hawk's level of service was retained at all times.
Seller
3rd Sep 2020 (4 years ago)
Anonymous Homeseller
They were rude, uniformed, biased and thoroughly unprofessional.
Seller
27th Aug 2020 (4 years ago)
R Compton
Robin was always very responsive and returned calls promptly. We were kept well informed of the progress of our sale and Robin was happy to answer any questions we had. Good overall service.
Seller
3rd Jul 2020 (5 years ago)
M scoates
Congratulations to Austin Hawk, Dean and all his team for the completion of our property sell. These are exceptionally difficult times to work in and have done a fine job throughout the process. I would recommend Austin Hawk as an excellent agent if you are considering selling a house.
Seller
3rd Jul 2020 (5 years ago)
J Mcnab
A great service from start to finish by Dean and his team. Under what were difficult circumstances for all, they never failed to deliver. Highly recommended.
29th Jun 2020 (5 years ago)
A Goddard
With a very high level of professionalism, Dean and the team at Austin Hawk pulled off an extremely challenging property sale for us. With clients (us) the other side of the world and a global pandemic in full swing, Dean kept us updated and replied to all emails immediately , liaised with both sets of solicitors and the buyers to make this sale happen. We would highly recommend Austin Hawk to anyone as they truly went above and beyond. Definitely a 5 Star service. Thank you for everything - much appreciated.
Seller
17th Jun 2020 (5 years ago)
K Gates
Rented with Austin Hawk in 2019 and 2020 and always found them to be hugely helpful and a pleasure to deal with. It was our first time renting a property, so some of the processes were new to us, but the Lettings Team were always fantastic in helping us along the way.
Everyone in the Lettings Team is lovely, but I'd give a special shout out to Steph and Nikki for all their help during our tenancy!
Thanks for everything :)
Tenant
28th May 2020 (5 years ago)
G
TOP CLASS! Exceptional, efficient, friendly service from all the staff. You will not be disappointed with their patience, professional support and advice and for making the whole process stress free and actually enjoyable.
THANK YOU
5th Mar 2020 (5 years ago)
S Hayter
A huge thank you to Robin, Chris and all the team. They certainly went the extra mile with my property sale. Good advice, friendly, kept me informed regularly. I would give them 10 stars if I could!
No hesitation in recommending them.
Seller
2nd Mar 2020 (5 years ago)
S stoodley
Austin Hawk have sold 2 houses for me in the past 5 years. They are a very helpful, friendly professional team. They kept me posted after each viewing and once Under Offer kept me updated on a weekly basis until completion. I highly recommend them and would not hesitate in using their services again in the future.
Seller
29th Feb 2020 (5 years ago)
N Hassanian
Absolutely brilliant estate agents (and staff) from start to finish!
Dean is so thorough and friendly as are all his team.
I couldn't have been happier with my choice of picking Austin Hawk.
If you're looking for an estate agents, don't go further than here! They make everyone so simple!
Thank you all x
28th Feb 2020 (5 years ago)
J Hearn
We are moving from West Sussex to Andover so finding the right property presented viewing difficulties. Austin Hawk and particularly Chris went out of their way to ensure we had all the information we needed and arranged viewings to suit our timetable, with Chris even visiting the property and talking us through on the phone to check out the fittings and contents list for us to save a further visit. They have always been very cheerful and professional and we wouldn't hesitate to recommend them to anyone. Many thanks.
27th Feb 2020 (5 years ago)
Anonymous Homeseller
Great bunch of guys to work along side with, shame they where beaten at the post by another Agent.
Seller
26th Jan 2020 (5 years ago)
S Trenfield
Would give 10 stars if I could. Absolutely amazing service from start to finish. They went above and beyond and if it was not for the great service/professionalism from everyone at Austin & Hawk we would not be having our first Christmas in our dream house. Massive thank you from us.
Buyer
19th Dec 2019 (5 years ago)
M Mead
The director Dean is very good and I would recommend Austin Hawk to sellers and use them again myself. The house was unoccupied so they had to do all the viewings. I think they were too optimistic in setting the initial asking price but this was adjusted after a few unsuccessful viewings and the house was sold in reasonable time. Dean provided good advice and kept me informed at all times.
Seller
17th Dec 2019 (5 years ago)
S Jannetta
Austin Hawk is the best estate agent we have ever dealt with. Nothing was too much trouble. Dean was fantastic at keeping us updated at every stage. The team have been fantastic and if you ever need to buy or sell a property, Austin Hawk are the company for you.
26th Nov 2019 (5 years ago)
V Cawley
Austin Hawk letting have been fantastic! We have dealt mainly with John and Tracy and over the years they have ensured we have a positive rental experience. They have been professional with regular checks of the property and a very comprehensive inventory when we moved in. We have now moved to a larger property, unfortunately not managed by Austin Hawk and boy do we miss them. They are not only professional themselves but work with good quality professional, from the inventory company to the cleaners they recommend. This ensures both the tenant and the landlord are getting a good service. We would definitely recommend them and let through them again.
Tenant
19th Nov 2019 (5 years ago)
H Mashin
Austin Hawk - estate/letting agent - is a rare find. Committed, conscientious and completely capable. The team provide a professional purpose of getting your goals achieved. Exceptional communication skills. You don’t need to look anywhere else - highly recommendable.
18th Nov 2019 (5 years ago)
L Dundas
Austin Hawk were amazing. They kept me informed all the time throughout the sale and purchase of each house. I can't thank them enough, and a special thanks to Robin for all your hard work.
Seller
23rd Sep 2019 (5 years ago)
J Best
Dean & his team were amazing, they supported & offered advice to me at a very difficult time. My house sale went smoothly & the team kept me updated with progress at all stages. I would definitely recommend Austin Hawk to anyone buying or selling a house. I will certainly use them again.
Seller
5th Sep 2019 (5 years ago)
K Emmett
I honestly can’t thank you enough Dean for all of your hard work and for getting the sale of our property over the line.
I know it was far from easy but you were absolutely amazing through out, keeping us in the loop and updated at all times!
Thank you so much!
Sam & Kayleigh Emmett
Seller
31st Aug 2019 (5 years ago)
S Miller
Me and my partner have had an awful experience with our solicitors. Dean from Austin hawks has been absolutely amazing throughout and has always gone above and beyond. When buying your first home you want it to be an enjoyable and exciting experience and Dean has definitely made us feel like that. Cannot recommend him enough. Thank you
Buyer
30th Aug 2019 (5 years ago)
G Archer
Excellent service from everyone in the Andover office but mainly the stand out was communication after every viewing, regular reviews of local market and generally just keeping you in the picture. I also found Austin Hawk very resilient and determined to make the sale even though my property took a long time to sell. Highly recommended
Seller
30th Aug 2019 (5 years ago)
A tyler
Would highly recommend Austin Hawk they will go above and beyond. They have sold our last 2 houses with no problems
Seller
11th Jul 2019 (6 years ago)
K Miles
I recently sold my flat through Austin Hawk and we were lucky enough to be assigned Robin as our Agent. I cannot recommend Austin Hawk and the team enough. I had never sold a property before, so didn't have a clue on the process. Robin made everything clear from the start and their fee in my opinion is very competitive. He took time to get to know me and worked tirelessly with myself and my buyers to get to completion, which took 16 weeks (due to delays on the purchase side). In that time we spoke at least once a week on progress either by phone or email. Even when Robin was on annual leave he called or emailed to let me know who I could deal with in his absence. I have a high expection of customer service and communication and I was always made to feel like part of their team in the process rather than just another person on their books, which you can often feel with estate agents. Robin and the team are a breath of fresh air in their industry. The next time I move we will definately be selling with them.
Seller
1st Jul 2019 (6 years ago)
P Limburn
Selling a house is not easy at all, but was made a lot easier by these guys. Very experienced, very knowledgeable and genuinely care about their customers. Thanks especially to Dean & Robin. I would not hesitate to recommend them.
Seller
25th Jun 2019 (6 years ago)
S Blocksidge
Huge thanks to Robin and the team at Austin Hawk. They recently dealt with the sale of our mums house. They worked hard getting viewings and once an offer had been made they kept good communication between all parties in the chain which helped things go smoothly. Highly recommend them.
Seller
16th Jun 2019 (6 years ago)
S Cave
What can I say? I cannot praise Dean and his team enough for the outstanding customer service provided during our recent sale and purchase. Outstanding communication which ensured what could have been a very bumpy ride was instead smooth and successful with the minimum amount of stress. An absolute breath of fresh air when it comes to Estate agency, having sold and purchased a few times in the past I would definitely recommend Austin Hawk to anyone and return to them in the future. Many, many thanks Dean and team.
Seller
20th Apr 2019 (6 years ago)
M Ravenscroft
Couldn't rate Austin Hawk highly enough. They went through hell with the sale of my house but maintained a positive attitude all the way through. Could not ask for more.
Seller
13th Apr 2019 (6 years ago)
V primmer
Would like to say massive thank you to Austin Hawk for a excellent service especially Dean, who true to his word kept us updated throught the process of selling our house, we have sold a few houses and never delt with a estate agent as professional as Austin Hawk.
Thanks Dean for all your hard work
Seller
1st Mar 2019 (6 years ago)
G Taylor
Can't recommend these guys enough! Brilliant communication with lots of updates and cases on our behalf. They got us a great offer on the house and kept things moving to help ensure the sale went through as quickly as possible.
Seller
14th Nov 2018 (6 years ago)
J Simmonds
As a team Austin Hawk go much further than simply marketing your property as they take time to understand what the sale means to you and what your requirements are. Dean worked tirelessly to help me sell a house that no longer suited my needs and supported me through purchasing my new home. Throughout the time I have been selling Dean has checked in with me regularly and was great at keeping me calm when the sales process seemed to move very slowly from ‘under offer’ to exchange. Dean always made sure I knew Robin was in the office to look after me if he was away so I always felt that I was being looked after. Communication was exemplary from both Dean and Robin as they were very quick to email or call to answer queries and no question was too small or trivial. I cannot speak highly enough of Dean and the team at Austin Hawk and, as it is unlikely that they are going to get any repeat business from me the next best thing I can do is recommend them to anyone who might be thinking about selling.
Seller
27th Oct 2018 (6 years ago)
L Whitchurch
Can't recommend Austin Hawk enough. Dean Steph and the team have been amazing. Dean has gone beyond and above what was expected of him and I can thank him enough for that. From start to finish they have been fantastic.
4th Oct 2018 (6 years ago)
N Carey
Robin, Steph and the rest of the team worked very proactively on our behalf to ensure the sale chain moved smoothly and without fail updated us weekly as to the position of the chain from top to bottom. Friendly, knowledgeable people who were always prepared to go the extra mile to ensure no questions remained unanswered.
A very refreshing change from other agents we have previously experienced...they truly are an embodiment of professionalism and would recommend them to anyone, be it sales or lettings... a big thank you to all involved in our move.
Seller
6th Sep 2018 (6 years ago)
N chappell
We recently moved after nearly 30 years. Robin and the team provided an excellent service and kept us informed of how things were progressing. They went over and above the call of duty to make sure everything went smoothly and removed a lot of the stress from us.
Seller
2nd Jun 2018 (7 years ago)
J Copleston
We recently used Austin Hawke to successfully sell our home. I have also purchased through them in the past and the service on that side was equally great. All of the team we met were brilliant and Dean went above and beyond to help us through what at times felt like a tricky sale. Communication was superb all the way through, often several times a day when required - guiding us through the process in a really open and honest manner. The service we received was invaluable and particularly good from a value for money standpoint, at times it felt we weren’t paying enough for the effort and time spent to help us. We wouldn’t hesitate to recommend the team to anyone looking for a local agent. Thanks again guys!
Seller
27th Mar 2018 (7 years ago)
O Huppertz
Having sold one of my houses with Austin Hawk has been a great experience.
Realistic approach on time line and managing expectations to the end degree.
It has been a breeze selling with Dean and Co.
Ongoing communication at all times ensured that any potential mishaps were dealt with before they could become a problem or risk.
If you are looking to sell or buy I highly recommend Dean and his team.
Nice to see an estate agent that actually does care!
Thank you guys!
Seller
13th Mar 2018 (7 years ago)
E johnson
Recommend to anyone! Excellent service from start to finish, communication was excellent when I bought my first house! Very helpful and easy going! There isn’t a better estate agent in Andover, look no further!
Buyer
5th Jan 2018 (7 years ago)
C Bloomfield
The team at Austin Hawk were absolutely brilliant in helping my mum with her house sale this year. As she is an older lady who was living on her own, they gave her a huge amount of kindness and support and were extremely caring and understanding of her situation and how she felt during what can be for anyone, a daunting and stressful experience.
Robin took her under his wing and kept her updated throughout the process and was always there at the end of the phone if my mum had any questions or needed reassurance.
Highly recommended estate agent. Would definitely use again.
Seller
7th Dec 2017 (7 years ago)
M Smith
First-rate service from Robin and the team at Austin Hawk. His weekly updates helped keep the lines of communication open with everyone in the chain. He went above and beyond and it is very much appreciated.
15th Nov 2017 (7 years ago)
M Pearce
I have dealt with Austin Hawk on a both sale and a purchase of a property. They also manage two properties I own, dealing with both the letting and management of the properties. The whole team are a pleasure to deal with and nothing is too much trouble, they really can take the hassle away from a Landlord. Yes you do pay a fee for this service but they remain very competitive and its money worth paying. So here is a big 5* to the Austin Hawk team.
Landlord
4th Oct 2017 (7 years ago)
D White
This is my 6th house and every time I have used an estate agent or online agent (Geez I won’t go there again) to sell my home and buy a new one. My view used to consist of the estate agency service as a whole having sales people and not much more, that was until I engaged with Austin Hawk in Andover. Now my view has changed completely, Austin Hawk not only sold my home extremely quickly for the full asking price, but right through the whole processes provided a level of customer service and expertise that is second to none.
Dean Austin was the man who stood out for me, his tenacity, expertise and customer service is to be applauded. Obviously the team that back Dean up were superb too, writing up and selling my home together.
I’m not a man who is easily pleased, I know that, but credit where credit is due, Austin Hawk are a complete breath of fresh air in this field, I am seriously impressed and would be more than happy to recommend them to anyone. Thank you to the team at Austin Hawk…. you guys and girls are amazing.
Seller
21st Sep 2017 (7 years ago)
K Leonard
Absolute stars. Professional but personable approach to all their clients. Nothing is too much for these guys. 100% recommend them to any new potential buyers/sellers. They will make sure your journey is as hassle free as possible.
8th Sep 2017 (7 years ago)
S Davis
The nicest estate agents we have ever dealt with. They are pure quality. Customer service surpasses everyone and some of the nicest down to earth people we've ever met. Steph has been amazing. Have no hesitation in recommending them! The best in town by far!!!
21st Aug 2017 (7 years ago)
F McLeod
Austin Hawk provided an incredible service when I sold my home. I mainly dealt with Dean but received excellent customer service from each member of the team. Each person was knowledgeable and knew the details of my sale. Dean remained in regular contact throughout the whole process, liaised with all parties involved and kept the sale moving forward. It was an absolute pleasure working with Austin Hawk and I just wish they had offices in the area I'm moving to!
Seller
14th Jul 2017 (8 years ago)
I munro
A1 great service from Dean that took the pain out of moving house. Friendly Pro service - and they keep winning Awards for it!
15th May 2017 (8 years ago)
A Goddard
From start to finish, pure quality! Nothing else needs to be said..... Congratulations on yet a other award guys, completely deserved!
15th May 2017 (8 years ago)
J Thorne
Brilliant service and would recommend them to everyone. They look after you whether you are letting or buying.
15th May 2017 (8 years ago)
A Franzoso
John has been so helpful and attentive with our rental. Only reason we are moving is that we are moving to a different borough otherwise we would have stayed with Austin Hawke.
Tenant
25th Apr 2017 (8 years ago)
A Humphrey
Austin and Hawk are by far the best estate agent in town. Robin was brilliant throughout the whole process, From day 1 when he valued our property till the day we handed over our keys. Our property was on the market for less than a week before it was sold. We were phoned every week being kept updated. He even chased for updates on the property we were buying even though this was with another estate agent. I would not hesitate to use Austin and Hawk again and I would recommend them to anyone selling or buying. Excellent customer service from the whole team!
Seller
4th Dec 2016 (8 years ago)
C Sheppard
If I could give Austin Hawk more than 5 stars, I would. Robin was our allocated agent, and we also dealt occasionally with Dean. Robin is probably one of the most proactive, eager, thorough and nice guys I've dealt with. Possibly the only person I've never had to chase! He is always one step ahead and basically puts Agents in a whole new category; an honest and fair category! We were put off by another agents pushy and dishonest behavior which quite frankly I found alarming. Austin Hawk sold our place in the first week, first viewing. It was a lovely place but their dedication and making themselves available at anytime made the sale. Their after sales however was what made an impact... Robin was relentless when it came to chasing the vendors Agent and Lawyers who were utterly useless. Robin offered the best bespoke service possible, at anytime of day. Thank you again Austin Hawk. Paul and Christine Sheppard.
Seller
18th Jul 2016 (8 years ago)
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