We recently used Austin Hawke to successfully sell our home. I have also purchased through them in the past and the service on that side was equally great. All of the team we met were brilliant and Dean went above and beyond to help us through what at times felt like a tricky sale. Communication was superb all the way through, often several times a day when required - guiding us through the process in a really open and honest manner. The service we received was invaluable and particularly good from a value for money standpoint, at times it felt we weren’t paying enough for the effort and time spent to help us. We wouldn’t hesitate to recommend the team to anyone looking for a local agent. Thanks again guys!
They were rude, uniformed, biased and thoroughly unprofessional.
We had a rocky start to selling our house. Buyer and their solicitor were very laid-back. Your-move were literally phoning them up every hour to make sure we finally exchanged. We got there in the end.
We have been tenants for the last 4 years with Martin and Co as the agent. We have had our share of "moments" with the very hands-on landlord but the support that, especially Sue, has provided us has meant that sanity has prevailed and common sense has ruled. Through Boiler breakdowns in winter to getting extractor fans fitted to mediation over gardening responsibilities, Sue has always made herself available and has kept up good contact to ensure that the last 4 years have been the best possible for us as tenants. Although we have now bought our own house and no longer require the services of a letting agent, I would be happy to recommend Martin and Co to prospective tenants.
Thank you Sue.
If I could give minus scores I would. The agent dealing with me was snobbish and let himself into our flat instead of waiting outside when we were 5 minutes late for a viewing which they had booked 4 hours previously. Also the landlord sublet in the last week of our tenancy and charged both parties full rent. Do not trust and will never use again.