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- Bartrop & Dilks Property Services - Worksop
Bartrop & Dilks Property Services - Worksop
Closes at 5:00pm
78 Bridge Street, Worksop, S80 1JA
As an established independent sales and lettings team, we have built our outstanding reputation by providing honest and professional advice, putting YOU the customer first. We appreciate that moving home can be a complex and often stressful experience. We will be on hand to assist in every step of the transaction whether you are buying, selling, letting or renting. We have extensive local knowledge of Worksop and Retford and are importantly 'locals' ourselves.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Accreditations
Bartrop & Dilks Property Services - Worksop Reviews (196)
Have you used this agent?
84%
3%
2%
1%
11%
D wood
Discrimination
28th Mar 2024 (28 days ago)
D Gee
Just sharing our experience dealing with these agents. Helen from lettings is what made me rate so low she ruined our experience the worst agents I have ever dealt with and I have done business with many up and down the country. Lettings and sales.
So the property next door was on the market for over a year they couldn’t sell it so the owners decided to put it up for rent. We popped round to show our interest as being next door to family would be more than ideal. We were welcomed to do a viewing we liked the property a few things we didn’t like such as the decor, colours and bonded wild coloured splash backs which ruined the modern look which Stancliffe aimed for when building these properties. But overall it was ideal for us to make a family home. We contacted the office and was told we would need to do another “official” viewing to meet Jeanette who was dealing with us over email.
On arrival we were pretty taken back by how we were welcomed by someone else from the lettings office . Never introduced herself , no nice to meet you . First thing she said was you’ll have to take your shoes off at the door this property is high end. We would never walk into a home with our shoes on if she would of given us chance and talked to us with respect..She knew we were attending at that specific time it was booked in but she was like who are you what are your names . She was overly laughing loud with the owner at things not even slightly funny really over the top and made an awkward uncomfortable atmosphere. Overall she was super rude I had to get her name from Jeanette over email and even then I had to email 3 times asking and asking which my question was ignored for who we actually dealt with her response was “why are you so insistent in knowing her name” unbelievable.
Generally just looked down her nose at us maybe because we are a young couple. One of the first things she asked too was how much do you earn . These are questions you don’t ask on a viewing . I’ve never dealt with any letting agent that starts asking financial details on a viewing . I’m a landlord myself and I just wouldn’t ask such details when conducting a viewing.
She couldn’t wait to get us out . We were having a great conversation with the owner she offered to show us the garage but the agent was looking at her watch and was like if you need more information you better call in we can’t discuss details in this viewing and basically ushered us out the house . A little ironic when she wanted to ask us personal details but we couldn’t ask general questions .
As I’m self employed she said we would need a guarantor earning 3x the amount of what I earn what on earth is all that about? So to rent a property of £1300 we need a guarantor earning £120k a year. I was so angry with how she was speaking down at us so I offered the landlord to pay a year upfront rent her eyes lit up and she looked at Helen as if to say amazing but Helen had a sour face and wasn’t keen on the idea she already had someone else in mind clearly.
She said you need to contact the office with official interest I said we already have she said no but you need to do it again now you’ve viewed it twice just seemed like a mess from day one. I emailed straight in showing interest and they said they wanted to give everyone a fair shot and still conduct viewings which seems crazy. From experience of being a landlord myself and working with many agents over the years I’ve never known anyone turn down an application to conduct more viewing’s unless that applicant is not suitable which if we weren’t they should of told us straight away then leave us waiting weeks waiting to hear back.
So overall Helen had terrible communication skills she was rude and represented the company very badly. After meeting her I read lots of other reviews that say similar things so I suggest you train your staff to treat people with respect or get new ones and it does feel like they string you along.
29th Feb 2024 (8 weeks ago)
G Procter
From day 1, Kara and the sales team were on top of the situation and quickly got viewings and a buyer lined up. Their liaison was excellent and the team kept chasing solicitors until completion occurred. Excellent work, happy to recommend!
3rd Feb 2024 (12 weeks ago)
R Johnstone
We sold our property with Bartrop & Dilks, whose end to end service was exceptional. Neil and Kara were very responsive and professional keeping informed at every stage of the process.
3rd Feb 2024 (12 weeks ago)
T Hogg
I've had the pleasure of working with the team at Bartrop and Dilkes, more specifically the Letting side of the business. In particular Beti. She was/ is our point of contact with regards to us initially renting a property back in early 2023. That transaction went really smoothly, our second transaction went really well, Communication was/ is great! Beti sorted it out in no time, we have now moved to our lovely home, thanks Beti, we appreciate you and the team at Bartrop and Dilks in Worksop Nottinghamshire. Thank you.
2nd Feb 2024 (12 weeks ago)
V Ilnickis
Bartrop and Dilks Lettings LTD, with Beata's assistance, made my renting experience smooth and stress-free.
Highly recommend this agency for their professionalism and customer care.
19th Oct 2023 (6 mo. ago)
O Vuta
Very nice staff, always helpful
1st Oct 2023 (6 mo. ago)
E Barber
Highly recommend, such a lovely team on hand to help with any questions or enquiries. Nothing is too much to ask.
20th Sep 2023 (7 mo. ago)
T McMahon
Excellent communication and support at every step of the purchase process. Close liaison with the vendor and our solicitor made the conveyancing process painless. Cannot recommend highly enough!
19th Sep 2023 (7 mo. ago)
C LACEY
Professional, efficient very helpful and caring. Always keeping us updated and most of all trustworthy.
18th Sep 2023 (7 mo. ago)
M Art
As a first time buyer I am happy with their services. Friendly and helpful team. Thanks to Angela and others who work there.
18th Sep 2023 (7 mo. ago)
J Amor
Excellent service from this agent ,kept me informed all the way thru my purchase.Kara was particularly helpful in sourcing some information on the property I needed.
6th Sep 2023 (7 mo. ago)
R Hudson
Very professional and friendly service. Would highly recommend.
4th Sep 2023 (7 mo. ago)
D Doxey
Would just like to say a big thank you to all at bartrop and dilks for all their hard work and especially Kara and I know we are not moving again but if we did decide to would definitely use you again once again a big thank you
3rd Sep 2023 (7 mo. ago)
B Elwell
Changing estate agents to Bartrop & Dilks certainly did the trick and our house sold quickly. Very good communication and help all the way through to completion from Kara. Would definitely recommend this estate agent.
1st Sep 2023 (7 mo. ago)
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