D G
Absolutely great job by Emma and company in getting our property out there. Following a less positive experience with an agency that wasn't really understanding of the area or property we came to Belton Duffey following positive word of mouth, and we're glad we did. They've provided invaluable support around the listing of the property and in handling any questions we had. Everything has done with the utmost care and professionalism.
We've felt not just professionally but also emotionally supported in this process by people who really care about their clients and have gone above and beyond in dealing with more difficult aspects of the selling process.
The advice we've received has been considered and well reasoned, and the people in the office have been exceptionally friendly and accomodating.... Read more
Seller
11th Sep 2024 (22 weeks ago)
L ducket

As a buyer, my initial views of this agency were amazing. We dealt with Emma and Dawn who really went the extra mile to secure a sale on a property. Unfortunately, things didn’t go to plan because the initial marketing information wasn’t fully clear, and numerous legal issues arose during the sale in respect of access, parking and rights of way, which should have been much clearer before we committed to a purchase. Ultimately due to numerous issues and a difficult seller it led to sale being cancelled, with wasted legal costs, searches and survey costs.
Buyers beware, if you are looking at any older property (especially Cottages or Barn conversions in West Raynham) get a full buildings survey completed on a property, check you have proper legal rights to access around the entire property and lastly check if any of their clients are using Hayes and Storr solicitors, and if they are, run a mile …. don’t waste your time - they are a nightmare to do with and just prolong a sale, unprofessional and incompetent. We are now having to address matters via the complaints process and ultimately the property ombudsmen, estate agents have responsibilities to buyers as well as sellers.... Read more
Buyer
5th Sep 2024 (23 weeks ago)
Very thoughtful and friendly team. They listen to you !... Read more
Seller
30th Mar 2024 (10 mo. ago)
Extremely efficient - produced a provisional brochure within hours of coming to look at the property. Advice consistent with other Agent that I approached but I chose Belton Duffy because they had offices in two other towns which I felt would give the property wider exposure. I received an offer from someone on their contact list within days of the sale going live.... Read more
Seller
6th Mar 2024 (11 mo. ago)
House has not sold yet. We have taken it off the market .... Read more
Seller
4th Feb 2024 (1 year ago)
Very helpful staff... Read more
Seller
15th Dec 2023 (1 year ago)
S Armstrong
I would absolutely recommend Belton Duffey, amazing team from the information and at the begginging to the amazing images of our property and to the helpful, informative, friendly and professional service throughout.
Thank you again
Sara-jayne, Daniel and Frank... Read more
Seller
2nd Nov 2023 (1 year ago)
D Moore
I cannot praise the sales team in Belton Duffey's Fakenham office highly enough! From start to finish each and every one of them has been thorough, informative and professional. They made the whole experience of selling a house extraordinarily effortless, giving advice when needed and keeping me informed of every development along the way. Many thanks to Kevin, Emma, Faith and Henrietta - highly recommended to anybody in the area buying or selling a property.... Read more
Seller
28th Sep 2023 (1 year ago)
The agents were polite and friendly but several viewings were cancelled and communication started off well but dwindled over time.... Read more
Seller
22nd Jul 2023 (1 year ago)
F Reeves
We would highly recommend Belton Duffey to anyone wanting to sell their property. Kevin, Emma and Henrietta provided exceptional service and support, particularly when there were a couple of issues to solve. They went over and above, investigating various avenues for us to consider, using their local contacts and knowledge, which was so helpful. We were impressed right from the start, from the initial viewing appointment to the final phone call and email. We are so glad we chose Belton Duffey!... Read more
14th Jul 2022 (2 years ago)
Right from the start Belton Duffey impressed me with a visit from Paul who answered all my questions in an unhurried way. The team in the office were equally friendly and impressive. very professional. ... Read more
Seller
19th Oct 2021 (3 years ago)
S Ball
The team in the Fakenham office are absolutely the best estate agents I have ever used. Throughout a torturous sale and purchase with a long and very volatile chain, Emma, Kate & Paul kept me fully informed every step of the way. Nothing was too much trouble and without their support and guidance I seriously doubt the move would have ever taken place. When we hit snags, and on occasions significant obstacles, they worked their socks off to find a way through. They consistently went above and beyond to provide truly outstanding service, always with good humour and courtesy; I highly recommend them.... Read more
Seller
17th Jun 2021 (3 years ago)
M Allen
Very polite and he got to my house just as he said he would.... Read more
24th May 2021 (3 years ago)
P Sharpe
Absolutely first class. Guided us to our perfect home.... Read more
Buyer
8th Mar 2020 (4 years ago)
K Attwood
Great Agents. Professional but friendly, good communication. Have bought and sold with them and been a reassuringly good expierience. Reccomended!... Read more
Seller
17th Oct 2019 (5 years ago)