A massive thank you to Viv for helping me purchase my new home. She updated me on a regular basis and was a massive help in getting completion dates agreed with all parties in the chain. I would not hesitate to recommend WHB Norwich.
My housemates and I have had nightmarish experiences with this horrible company already and the tenancy hasn't even started. Their incompetence and laziness is defiantly not worth the £90 admin fee. We paid what we thought was the admin fee and deposit, a rather large sum compared to previous student accommodation. Nine months later we receive a phone call out of the blue informing us we need to pay a very hefty deposit by the very next day at the latest, they never so much as emailed us before hand, a lot of people don't have that kind of money lying around. I can't believe we're stuck with these people for an entire year.
Edit: Year later and the tenancy is over. It's been two months of chasing, back and fourth, emails and calls. STILL don't have our deposits back.
We bought and sold a house simultaneously through WH Brown of Holt, due to circumstances we had to move quite quickly and got to completion of purchase two weeks after offer accepted which is probably near something of a record I imagine. I take most of the credit for that myself chasing solicitors but then I am a egotist.. the agent were excellent in all stages through the sale and purchase. Richard, Amy and Jan especially were on the ball and on the phone and on the case throughout. This purchase is the third in a row over seventeen years we have bought from this office so in itself that says a great deal. Thanks for all the help. Marc and Lynn
Serious lack of communication. We simultaneously lost the sale of our own property and the property that we were trying to purchase. All because we received the information that we had asked for four days after being told that the office would contact us. Not good enough. We have also been trying to get in touch about matters such as changing our house advert but no response at all. Very very disappointing.
We are just starting our journey in looking for an area to move & as we are not in a position to move as yet,
William H Brown were the only estate agent that were very helpful in us understanding the areas the we looked at.
Very positive & still going to be doing these trips until we find the right area for our retirement, we will be dealing with William H Brown.
I recently used William H Brown for the first time to sell a property as I was impressed at how quickly, efficiently, positively and realistically they responded when I approached them initially. This was not the case with the other agent I approached.
The property was marketed well and Susan from the Fakenham branch remained involved - and kept me informed - throughout the whole process, making the sale pretty well stress free! I would certainly use them again. Thank you.
Thank you to Belton Duffey for a great service in selling our home. They kept us well informed - great customer service.
Superb write up of our much loved family home which we had to sell. Far more superior to the other 2 estate agents we had the property up for sale with for the past 18 months resulting in a fast sale and good selling price achieved. Very impressive and professional photo's taken without extra charges. Couldn't fault any part of the wonderful service we received and the staff were professional, friendly and efficient. If we ever sell a property again we will 100% be using Belton Duffey. The commission we paid was low and well worth the service we received and the selling price we achieved. We can't thank Belton Duffey enough.