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  2. Ben Charles - Durham
Ben Charles - Durham Logo

Ben Charles - Durham

Opens Monday at 9:00am
96 Claypath, Durham City, DH1 1RG
Ben Charles Durham are an estate agent in Durham. They mainly list properties in DH7, DH1 and DH6. Over the last 6 months, they've listed 72 properties, with 39 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Ben Charles - Durham Reviews (84)

Have you used this agent?
  1. 85% 5/5 Stars
  2. 4% 4/5 Stars
  3. 0% 3/5 Stars
  4. 1% 2/5 Stars
  5. 11% 1/5 Stars


5/5 Stars
Very pleasant staff who seem to know what they're doing.... Read more
16th Jan 2024 (7 weeks ago)

H Ogle

5/5 Stars
This is the second time I’ve used Ben Charles, this time to sell rather than purchase. I’ve had an exceptional service from the team. Great communication throughout, they made the process so simple. They found me a great buyer, for full asking price and completed the sale in great time. I’d highly recommend BC team and will be back again in the future.... Read more
12th Dec 2023 (12 weeks ago)

M Wilson

5/5 Stars
I can’t praise Emma and Alison highly enough. I sent an email enquiry at 8.30am, 10 minutes later Emma called, by 1pm Alison visited and appraised my property and within 3 weeks a tenant was spending his first night under a 12 month contract. The fees we very reasonable but more importantly I trusted the service. Many thanks and I look forward to a continued working relationship.... Read more
4th Dec 2023 (13 weeks ago)

S Lightfoot

5/5 Stars
Great service from start to finish. All the staff have been very helpful and very informative. Would highly recommend.... Read more
4th Aug 2023 (6 mo. ago)

H Services

5/5 Stars
I really can't rate Ben Charles Estate Agents enough! This fantastic team have managed our rental property portfolio for the last few years. The team provide such a friendly, profesional and very prompt service! We are always kept in the loop, and they are always just on the end of the telephone or an email if we need any advice. We look forward to maintaining such an excellent relationship with you, in the many years to come. Thank you for always providing such a high standard service!... Read more
3rd Aug 2023 (6 mo. ago)

S Rogers

5/5 Stars
Highly recommend Ben Charles Estate Agents, David, Emma, Ben and Alison are all very friendly, professional and efficient, nothing is ever too much trouble. My go to Agents! Thank you so much for your continued 5+* service over the last few years, I really appreciate it!... Read more
3rd Aug 2023 (6 mo. ago)

S Azam

1/5 Stars
Disappointing experience.... Read more
31st Jul 2023 (7 mo. ago)

A Tranter

5/5 Stars
We used Ben Charles as both tenants and landlords, they were always very professional, fair and friendly!... Read more
25th May 2023 (9 mo. ago)

T Cole

5/5 Stars
Can't rate Ben Charles Estate Agents highly enough - surely more than 5 stars are warranted! I have bought a property through them, have sold 3 properties using their services and have rented out 3 properties using BC as the letting agent. I find them completely proactive across the full range of services so regardless whether they have been dealing with me as buyer, seller or landlord I have been kept up to date on progress. They happily keep messages flowing between buyer / seller / solicitors so when progress slows as it inevitably does when paperwork falls into the hands of solicitors then BC will ensure that the sales process doesn't lose momentum. In terms of using BC as a letting agent, I have had numerous tenants over the years and have always been happy with the level of diligence shown in securing the right tenants, and on the occasional instance when during the tenancy damage has been caused (as is inevitable when renting for many years) they've been absolutely spot on in dealing with tenants to ensure that damage has been repaired, or appropriate negotiations managed to everyone's satisfaction. Been an absolute pleasure working with Ben, Emma, Allyson, Alison & Gill over the last 10 years.... Read more
8th May 2023 (9 mo. ago)

S Barnes

5/5 Stars
A great estate agent, an extremely efficient service from a dedicated and friendly staff team.... Read more
24th Apr 2023 (10 mo. ago)

D Greenwoid

1/5 Stars
The biggest rip off ever they just Rob you of your money for nothing in return approach with caution not to be trusted...... Read more
4th Apr 2023 (10 mo. ago)

G Cartwright

5/5 Stars
I was completely new to buy-to-let (hadn't been my first choice but had to do it) and hadn't a clue what to do. Ben Charles have been absolutely fantastic. They have guided me through every step of the process and provided amazing support. Every person I have dealt with has been very helpful, courteous and friendly at all times and were always willing to 'go the extra mile' to help. I cannot recommend them highly enough. Excellent service!... Read more
19th Jan 2023 (1 year ago)

S Williams

5/5 Stars
Highly recommend Ben Charles Estate Agents and the entire team. They provided a managed service for the rental of my property for many years and were always very friendly, reliable, professional and provided an excellent prompt service at all times. The team also sold the property and they were very efficient and helpful and kept in constant communication, right through from sale to completion. I couldn’t have asked for a better team - from the moment I first met them, I knew the property was in safe hands. I would not hesitate to use Ben Charles again in the future.... Read more
3rd Oct 2022 (1 year ago)

T Woods

5/5 Stars
This is the second time I have used Ben Charles Durham tenant finding service and have once again found the team to be friendly and highly efficient throughout the process. The team provides reliable and knowledgeable advice for landlords. Communication is excellent and all administrative and financial detail is accurate and prompt. I will definitely use this company again and would recommend without hesitation.... Read more
5th Aug 2022 (1 year ago)

H Coleman

5/5 Stars
I've been using Ben Charles Estate Agents for a number of years and have found them to be excellent in their care and support of me as a landlady. They bring issues to my attention quickly and respond rapidly to sort any work that needs to be done. I had previous experience with a different agency that did not have the same level of care. I can't recommend Ben and his team more highly.... Read more
9th Jul 2022 (1 year ago)

Performance stats

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More agents nearby

  • Stuart Edwards Estate Agents - Claypath Logo
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  • Bridgfords - Durham Logo
    Bridgfords - Durham 0.11 mi away
See more agents in Durham

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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