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  2. Robinsons - Durham City
Robinsons - Durham City Logo

Robinsons - Durham City

Closes at 5:00pm
1 Old Elvet,Durham, DH1 3HL
As one of the leading estate agents in Durham city and the surrounding areas, we merge traditional values with a modern approach offering a variety of property services to our clients. From selling your property for the first time to efficiently managing your property letting or sales portfolio, our expertise covers all aspects of the housing industry. As well as traditional property buying and selling help, we can also offer ourselves as successful letting agents to help anyone looking to rent or let in the area. Our reliable lettings team have a wealth of knowledge in this very busy area managing a considerable number of rental properties each year, and are best placed to provide all of the support services and expertise needed. Our reputation as a Durham estate agent has grown, this has allowed us to establish strong connections with many professionals in the industry including financial services and legal expertise. We can set you up with these specialists to support your property exchange and ensure that it runs as smoothly as possible, within your desired timescales. Our office also works closely with Fine & Country Properties to promote some of the most stunning country properties in the Durham area. The professional property service that we provide is unrivalled by any other estate agent in Durham and we welcome you to contact us and find out for yourself. Contact us today or come and meet us in the office for a personal discussion about your property needs and the services we can offer.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
View all details


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Robinsons - Durham City Reviews (51)

Have you used this agent?
  1. 78% 5/5 Stars
  2. 4% 4/5 Stars
  3. 0% 3/5 Stars
  4. 2% 2/5 Stars
  5. 16% 1/5 Stars

A winter

5/5 Stars
5 star ---excellent straight forward sale , the best agents in Durham, good value and honest estate agents a rare thing these days, thank you all again.... Read more
16th Apr 2024 (5 weeks ago)


1/5 Stars
Really poor communication when dealing with issues and letting enquiries. Called up and was spoken to in a really condescending manner.... Read more
17th Mar 2024 (10 weeks ago)

L Marshall

5/5 Stars
Great, professional, friendly and helpful service from start to finish. Highly recommend this firm.... Read more
8th Mar 2024 (11 weeks ago)


1/5 Stars
Rang to enquire about a property for rent and a woman answered. She was like a computerised human who wouldn’t/couldn’t answer a simple question eg. furnishing level that most estate agents should be able to. They should have an inventory if she’d bothered to look but instead she kept insisting that I travel all the way up from London to find out for myself! Would have been funny had it not been so ludicrous. Suffice to say, I’d rather not deal with this estate agent. Not recommended. Response to owner; So you’d expect people to travel 500 miles over a 9 hour return trip to see something that’s not even confirmed yet?? That’s one appalling policy. Respect is earned (by sensible people) not demanded.... Read more
7th Mar 2024 (11 weeks ago)

D Hamilton

5/5 Stars
Thanks for all your support throughout.listing to sale - Keith, Ann, Stacey, Emily and Keighley... Read more
16th Feb 2024 (14 weeks ago)

P Neasham

5/5 Stars
Great service throughout the sale process and great value too.... Read more
19th Dec 2023 (22 weeks ago)

R Hewitson

5/5 Stars
Bethany and robinsons dealt with the letting I was interested in, all went smoothly and quick. I would recommend robinsons if you are selling or letting!... Read more
18th Dec 2023 (23 weeks ago)

L Watson

5/5 Stars
Really happy with the service provided by Robinsons to sell my property.... Read more
8th Nov 2023 (6 mo. ago)

C Tang

5/5 Stars
I bought a property advertised with Robinsons. The transaction was smooth and Ann kept me up to date with everything and made communication between us and the seller easy and fast. Thank you to Ann and the team for a smooth purchase.... Read more
7th Nov 2023 (6 mo. ago)

S Boyle

1/5 Stars
The Lettings Agents are ridiculously bad at communication, will tell you they'll call you back or return your call yet you'll never hear from them again. Really frustrating particularly when you have been strung along for several weeks regarding a property. Do not recommend.... Read more
11th Sep 2023 (8 mo. ago)

N Crosby

5/5 Stars
I have not been in Robinsons. Just walked past the premises. I am always getting asked for reviews of premises after simply walking past them. I'm sure Robinsons is a great business, but I have not even been in the shop. I have given you 5 stars. 1 star was in error. In typing my original reply, one of my fingers has obviously made connection with the first star. My apologies.... Read more
23rd Aug 2023 (9 mo. ago)

R Hayward

5/5 Stars
Incredibly helpful and supportive throughout the entire buying and selling process. Can't recommend Robinsons highly enough.... Read more
9th Aug 2023 (9 mo. ago)

N Archer

5/5 Stars
We purchased our house through Robinsons and the whole team is just fantastic. Anne and Stacey were absolutely fantastic and always happy to help. Nothing was an issue for them. Would highly recommend.... Read more
6th Aug 2023 (9 mo. ago)

C Parak

1/5 Stars
Lettings Manager is a disgrace. I’ve rented a property out for a year and was lucky to have an amazing landlord. My contract has ended and due to a death in the family I couldn’t renew the contract due to leaving work and relocating down south where all my family are, and becoming many thousands in debt. I have struggled to hire a van to drive from Cambridge to Durham to remove all my bigger goods in the house ready for the new tenants to move in a few days after the contract ends. I don’t drive so this made it a lot harder. I packed all my main things in a car which belongs to my brother in law and set off at 3am in order to return the keys to the agency on time. I phoned the estate agents to let them know I haven’t managed to remove the bigger goods such as a sofa. I was met with the rude ‘manager’ on the phone who was shouting at me and threatening me with court. I couldn’t even speak to explain anything as he was shouting non stop. I understand his frustration but there’s absolutely no need to shout at me on the phone, it’s disgusting. You never know what people are going through and he knew the circumstances with my family death which he clearly didn’t take into consideration before shouting at me and giving verbal abuse and saying that I only came up with a ‘suitcase’ in which I obviously didn’t, he was being sarcastic. I came to the office to hand the keys in, the ladies were lovely and when I confronted the so called manager about his behaviour on the phone, he remained calm and didn’t do anything. Funny how he couldn’t care less on the phone but different story in person. Robinsons do not care about their clients, no matter the circumstances. The only support I’ve had is from my landlord who rightfully should be the one frustrated, but my landlord has been nothing but understanding, reasonable and patient. I am disgusted with how I was treat by this ‘manager’.... Read more
31st Jul 2023 (9 mo. ago)

Anonymous Homeseller

4/5 Stars
Everyone we met with from the house being initially valued through to offers being made and managed have been very professional in every detail... Read more
28th Jul 2023 (9 mo. ago)

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More Robinsons branches

  • Robinsons - Spennymoor 5.33 mi away
  • Robinsons - Crook 8.19 mi away
See all Robinsons branches

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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