Really helpful. Have actually been involved in selling 3 properties at the same time. Benjamin Stevens have been really good through it all.... Read more
Seller
8th May 2025 (6 weeks ago)
Anonymous Homeseller
The agents were good to get a buyer but was in a rush for us to accept a lower offer
The after offer acceptance the service and communication could be better by some staff... Read more
Seller
2nd Jan 2025 (24 weeks ago)
A Rayner
These people send out white envelope mail outs addressed to THE HOMEOWNER.
AALL official and important looking. So you tear it open, worry in your heart and it's a "would you like a free valuation?" card.
Last time, I called them and asked them to remove me from their marketing.
They didn't. So I am returning it in person today. I won't use them, ever.
TWO YEARS LATER.. THEY RESPOND TO SAY THEY WILL DEAL WITH IT PROMPTLY!!!!!! Now that's funny.... Read more
17th Oct 2024 (8 mo. ago)
S Renegade
We had an excellent experience dealing with Scott on the purchase of our property. Very friendly, excellent insight into the areas and straight talking when it came to something important.
I’d highly recommend buying or selling a property with this agent. Superb experience and we’re very happy in our new home! Thank you!... Read more
Buyer
28th Sep 2024 (8 mo. ago)
Rebecca
The entire team at Benjamin Stevens have been extremely helpful, kind and patient in the process of selling a family members property that took a while to sell due to circumstances. I trusted their opinions with everything. I felt comfortable speaking with all of them, especially Jackie, Robert and Scott. They kept me up to date with emails and calls and Jackie went out the way to support me throughout. Thank you all! Would definitely recommend this team.... Read more
Seller
22nd Aug 2024 (9 mo. ago)
C Newell
Benjamin Stevens had been managing my flat for approximately 15 years and always found good tenants and managed well, When I wanted to sell it was natural to try them and it was a good choice with the lettings/management and sales team working in harmony to arrange viewings, and pass on information. The company put together the marketing pack quickly and efficiently and found a buyer quickly.
Robert Murray handled the sales process and was fantastic at ensuring any glitches were communicated quicly and dealt with effectively keeping the buyer and me happy... Read more
Seller
21st Aug 2024 (9 mo. ago)
N Corrodus
The Team we hard working and presented my house in a very professional manner. Jackie was exceptional at the negotiation stage. I would strongly recommend them, having completed on the 2nd of August 24.... Read more
Seller
10th Aug 2024 (10 mo. ago)
B Meadows
Scott Bernstein and his team at Benjamin Stevens were exemplary in the service they provided us with respect to the sale of a property in Bushey which completed at the end of July 2024.
As a family, we were going through a very difficult and stressful period when the property was put on the market and there were complications. Scott was swift in finding a bona fide purchaser and he and the team were empathetic, friendly and at the same time efficient and effective in getting the sale through. Their communications were great and they were always fast in getting back to us and in resolving the issues that arose.
We would have no hesitation in recommending them on the basis of our experience.... Read more
Seller
30th Jul 2024 (10 mo. ago)
C Pearce
It was a pleasure buying a property with Jackie. She always came back to me immediately (including late at night), helped me, advised, and reassured me throughout the whole journey. I have never worked with an estate agent that has been so helpful and friendly.... Read more
Buyer
24th Jul 2024 (10 mo. ago)
N Vaccari
First of all, Benjamin Stevens is an excellent agency. In a sea of dishonest, uncaring real estate agencies, Benjamin Stevens shines through as a beacon of hope. A special shout out to Jackie who has no end to her willingness to help and availability to answer all your questions. A kind, jolly individual who helped us get our dream home. Thank you so much! I couldn’t recommend Jackie and Benjamin Stevens enough.... Read more
Buyer
4th Jul 2024 (11 mo. ago)
M Ashworth
Nothing short of outstanding. If you're looking to rent out a property, buy, sell or have your property managed then look no further than the Bushey team to look after you. Scott Asher has been exceptional from day one of us viewing a rental and when it came to sorting issues once we had moved in. Polite, friendly, professional and swift at resolving any problems you may have. No problem is too small when you're in great hands. To Scott and the team, a big thank you for going above and beyond everyday!... Read more
Tenant
11th Jun 2024 (1 year ago)
Excellent service, communication and more than helpful agent, going the extra mile. Would highly recommend.... Read more
Seller
8th Apr 2024 (1 year ago)
M Myers
Scott and the team in the Bushey office did both my sale and purchase and I can't rate them highly enough. Scott knows his market and really gets to know his clients so that can match the right homes and make the process as efficient as possible. This resulted in a quick sale and an even quicker purchase! Would high recommend. Brilliant service!!... Read more
Seller
20th Feb 2024 (1 year ago)
S Durowoju
I can’t speak highly enough of Scott and Jacob at Benjamin Stevens. From the offset they provided an excellent service in assuring that all parties understood their position in the chain, he had been liaising with all parties (solicitors, vendors and buyers) in addition to chasing any outstanding documentation that may have been required. Jacob demonstrated diligence, persistence and professionalism throughout the entire process.
I can’t speak highly enough of the service that had been provided and would recommend them to anyone looking to buy or sell in the future.... Read more
Seller
19th Feb 2024 (1 year ago)
A Varia
Scott, Jackie and the rest of the team were great throughout the house buying process.
Scott handled the negotiations very professionally and brokered the deal so that the buyer (us) and the seller could make the deal happen that both were happy with. Always available when you needed them and on top of things with the right follow ups. I would work with them when I need to sell or buy a property.... Read more
Buyer
21st Dec 2023 (1 year ago)
M Taylor
Really happy with the service and professionalism.
This is our second time of using Benjamin Stephens. I would highly recommend them as a Estate Agents.... Read more
15th Dec 2023 (1 year ago)
P Gore
All the staff at Benjamin Stevens are absolutely superb very efficient and extremely kind. They do their very best to make the moving process as easy as possible. Their dedication and professionalism is far superior to anything you could expect from any other agents in the area and I cannot thank them enough. A special mention to Jackie and Scott for keeping me sane over the last few months... Read more
22nd Sep 2023 (1 year ago)
P Gore
Benjamin Stevens have been an absolute pleasure to deal with all the staff are extremely helpful and efficient. I would like to give a special mention to Jackie who always goes the extra mile and takes the stress out of the whole buying procedure - not an easy task. I would absolutely give this agent the highest recommendation... Read more
Buyer
31st Aug 2023 (1 year ago)
M Springham
I thoroughly recommend Scott and colleagues as a hard working, honest, personable and reliable estate agent. I had a great experience when selling a flat through them recently. They achieved the full asking price and were highly professional throughout.... Read more
Seller
31st Aug 2023 (1 year ago)
S Totham
Excellent customer service.
Thank you to Scott for all his help and in making selling a painless process.... Read more
Seller
9th Aug 2023 (1 year ago)
G Davis
1. Good knowldge of the local market
2. Good regular communication
3. In most instances responded quickly to queries and questions without needing to be chased
4. Good at explaining the process and steps involved
5. Seeing how straightforward the sale was and how little work was actually involved (except by the respective lawyers) I felt the fee was quite expensive compared wit the legal fee.... Read more
Seller
6th Jul 2023 (1 year ago)
P masser
We can't praise Scott Bernstein highly enough for his care, professionalism and help when we bought our property. Scott was always there for any enquiry, be it large or small and he was quick to respond. We appreciate all that he did to facilitate our purchase. We recommend him highly.... Read more
Buyer
9th Jun 2023 (2 years ago)
K 2016
Professional service... Read more
8th Jun 2023 (2 years ago)
P moore
My experience was not good. Agreed to purchase a flat had instructed and paid for conveyancers, a survey also paid and done very quickly to prove I was serious. Then my own buyer’s buyer pulled out! I was told by Benjamin Stevens “you have two- three weeks to see if your buyer can find a new purchaser otherwise the vendor will rent it. We did and in the allotted time! BJ actually checked the new purchaser’s credentials which checked out perfectly. I was then told another person who had viewed it previously was purchasing the flat. I was left high and dry with a broken verbal agreement and hundreds of of pounds out of pocket!
As far as I’m concerned they are highly immoral and totally unprofessional.... Read more
Buyer
31st May 2023 (2 years ago)
G Dhaliwal
Many thanks to the team for their support during our first time buyer purchase. The team really put in lots of effort to make sure the sale progressed across the whole chain and easy to keep in contact with. Best wishes... Read more
Buyer
14th Apr 2023 (2 years ago)
S Mills
We met Scott when he came to value our house. His knowledge of the market, and his very personable manner made Benjamin Stevens and easy choice. Nothing was too much trouble and he was always available to speak to. We sold our house in one day and the whole process went through quickly and smoothly.
Thanks also to Jackie who showed our house and kept us up to date all the way through. Joe has a great team at the Bushey branch of Benjamin Stevens we would highly recommend them.... Read more
Seller
4th Apr 2023 (2 years ago)
P zimbler
We used Scott B to help us find a property. From the first enquiry to the time we exchange he has been nothing short of amazing. Always available to talk to, on the ball with all matters to do with the purchase and friendly. Highly recommend.... Read more
Buyer
3rd Apr 2023 (2 years ago)
T Tiller
Thank you to Joe and the team who were extremely helpful and provided great communication from start to finish. They guided us through the purchase of our house and gave us answers to our queries regarding issues with buying. We would highly recommend them.... Read more
Buyer
28th Mar 2023 (2 years ago)
L Healy
We are not normally ones to write reviews but we felt we wanted to for Benjamin Stevens and Scott at the Bushey office as they provided a service which we thought didn't exist any more. We were purchasing a house through Benjamin Stevens but not selling through them. The sale of our house was going sideways as they say due to the fact we were selling to a private buyer who appeared to have little experience in buying houses. Scott stepped in and offered assistance and guidance to our buyer which turned everything around for us. Scott communicated daily and offered constant updates and we genuinely believe the only reason our relocation happened was because of Scott's tenacity and professionalism. Scott and all the team are well worth this review and we can't thank them enough for all they did.... Read more
Buyer
7th Mar 2023 (2 years ago)
R (OddThomas)
The agent handling our purchase and her years of experience proved very helpful when it came to interpreting the surveyor's report and dealing with conveyancer issues. Friendly, proactive and responsive, she was a pleasure to work with for our purchase. (Source : allAgents)... Read more
Buyer
6th Jan 2023 (2 years ago)
J Lipowicz
Jackie is fantastic, she is incredibly responsive and has helped significantly in pushing along solicitors to get me to completion as quickly as possible.... Read more
Buyer
24th Dec 2022 (2 years ago)
T Clarke
A great service from beginning to end. Jackie and Joe kept me informed during the whole process and were always available to answer any questions. As a result the selling process was quick and completion was hassle free. A big thank you, I would definitely recommend the team... Read more
Seller
22nd Dec 2022 (2 years ago)
K Sparks
Very professional team who worked with us closely to make sure the property sale went through smoothly. Thanks Joe... Read more
Seller
23rd Nov 2022 (2 years ago)
Diana
The best estate agents I’ve come across in my life. Sold my property through them and must say that Joe, Jackie and Scott have all been absolutely amazing throughout the whole process. From excellent communication, to being kind and understanding, to managing to secure a buyer in short space of time ( special thanks to Jackie) it’s been an absolute pleasure working with them and the team at Benjamin Stevens in Bushey. I wholeheartedly recommend them and would definitely love to work together again in the near future.
Thank you Joe, Jackie and Scott! You are all amazing people!
Kind regards,
Diana... Read more
Seller
29th Sep 2022 (2 years ago)
W Alsaedi
Very happy with their service,
Jackie Borgonon was really helpful,
Thank you very much everyone.... Read more
2nd Sep 2022 (2 years ago)
A S
Well it was great experience with Benjamin Stevens agency, the customer service is the best, never late in responding and addressing any concern, specially Jackie Borgonon, who was very supportive and took care of us for months and made our life easy, I can't thank you enough guys, but thank you very much and keep it up star team.... Read more
2nd Sep 2022 (2 years ago)
K Clark
Did what they promised and more. Worked as a team. Easy to contact..even called me back when they were off duty. Made selling a lot easier than I expected. I... Read more
Seller
8th Aug 2022 (2 years ago)
G Lang
Very helpful in the sale of our home. Always happy to help and kept us well informed every step of the way.... Read more
Seller
8th Aug 2022 (2 years ago)
D Morris
Scott and his team in the Bushey office were excellent in their customer service. Brilliantly pro-active in selling our home through outstanding marketing of our property and super productive in actively coordinating viewing around our daily activities.... Read more
Seller
7th Aug 2022 (2 years ago)
M F
Scott has been excellent; he is friendly, knowledgeable and very responsive to our queries. Most of all though, he remembered us when a property we liked became available again - fantastic service! :) Thank you Scott.... Read more
5th Aug 2022 (2 years ago)
A Singh
Benjamin Stevens Bushey helped us to find our first flat.
Their agents have been very friendly and available to show us the property more than once without any objections and always allowing us all the time we needed for the viewing.
They were also very flexible in rescheduling appointments.
My biggest thank you, though, goes to Scott Bernstein, who assisted us during the whole purchase procedure.
Scott Bernstein has been very friendly, understanding and open to explain each and every step of the process.
Being first time buyers we had no clue of what we were doing but Scott Bernstein hold our hand all the way in Mortgage, solicitors and other work.
Benjamin Stevens Bushey has earned our trust and we will definitely recommend this agency to family and friends!... Read more
Buyer
29th Jul 2022 (2 years ago)
P Lawson
Great service from Joe, Scott, Heather and the team at Bushey. We were kept well informed from start to finish with the sale of our property. I would certainly recommend! Many thanks again.... Read more
Seller
29th Jul 2022 (2 years ago)
S Patel
Scott really helped us through the whole process and it was smooth and efficient. BS also sent a gift basket for our new baby which was a really nice personal touch. I would highly recommend using them. (Source : allAgents)... Read more
29th Jul 2022 (2 years ago)
R Stevens
Very responsive and helpful. Scott and Joe have been extremely efficient and are managing the sale of our property brilliantly. All the staff have been courteous and helpful when contacted.... Read more
Seller
28th Jul 2022 (2 years ago)
M Jackson
Extremely helpful... Read more
27th Jul 2022 (2 years ago)
P Clayman
Excellent service….sold my property within a week at a great price…highly recommend this agent above all others…the service was amazing….made the best decision and went exclusive with them.... Read more
Seller
27th Jul 2022 (2 years ago)
P Spang
We were given details from a relative who Sammy had just sold a house for. We were told to look nowhere else... and how right they were...
Sammy found a buyer for our house within 2 days of her taking over the sale. She was up front, easy to get hold of and so pleasant to work with.
Would highly recommend over and over!
Thanks for everything Sammy!... Read more
15th Jun 2022 (3 years ago)
J Press
Recently sold our 3-bed-semi with Benjamin Stevens and so glad I did. I wanted to do it privately but my wife convinced me otherwise. Scott, Joe, Jackie and the team sorted out all the viewings (lots of them) very quickly and efficiently and were always on hand when we needed them, guiding us through the process. A pleasure to deal with. Would highly recommend.... Read more
Seller
6th May 2022 (3 years ago)
KM
I can't speak highly enough of Joe and the team at Benjamin Stevens, Bushey. They were all extremely helpful, friendly and efficient throughout the whole process. Joe, Jackie and Scott were all involved at certain points in the process of the sale of our house. They made sure we were kept informed at every step of the way, and even when our first buyer dropped out, they found us another buyer within 2 weeks, meaning we didn’t lose the dream house we had set our hopes on buying! And when things got really pressurised near to the end of the process Jackie and Joe kept everything on track, and kept me sane! I’d like to say a massive thank you to the whole team.... Read more
Seller
23rd Apr 2022 (3 years ago)
L Habbijam
Very happy with the service. Joe and Scott were both very good to deal with and made the process nice and easy.... Read more
18th Apr 2022 (3 years ago)
N Burstow
Nice company and Really Friendly staff, they helped to sell my Maisonette, and Joe and the team were really good ???? ????... Read more
Seller
11th Apr 2022 (3 years ago)
N Kant
We interacted with Jackie for our house purchase in Bushey and received very professional services from booking viewings to completion.
House purchase is time taking and complex, Jackie helped us all the way through in the entire process also recommended a very professional and efficient solicitor firm.
Our previous house’s letting is now also managed by them. Overall we are very pleased with the services.... Read more
Buyer
3rd Jan 2022 (3 years ago)
R Veiner
I would like to thank Jackie and all the team at the Bushey Heath office, selling our property in the middle of Covid and providing continual support and professionalism through out this difficult period.... Read more
Seller
17th Nov 2021 (3 years ago)
C Okoronkwo
Jackie and the team at Benjamin Stevens were amazing helping us with our property search. They were quick getting us in to view properties and when we found the one we wanted, they recommended a really good solicitor and mortgage broker which made the purchase even easier. Worth contacting them to aid your search!... Read more
Buyer
6th Nov 2021 (3 years ago)
C Lloyd
Excellent communication & advice. Professional service and very helpful.... Read more
27th Oct 2021 (3 years ago)
D Parmar
Feeling grateful to have met Scott from the Bushey office who I dealt with on the purchase of my new home. From the start, Scott was helpful, straightforward, proactive in resolving queries or small issues, gave good advice and always replied quickly even on his day off. Knew I was dealing with the right estate agent. A sincere thank you and wishing you success and happiness in the future!... Read more
Buyer
21st Oct 2021 (3 years ago)
K Parmar
Great experience selling and purchasing through Benjamin Stevens, Joe and the team were excellent. We had also spoken with and considered selling through an online agency and so glad we opted for Benjamin Stevens as there is no way the online company would have got us the offers Joe and the team got us. Thank you!... Read more
Seller
20th Oct 2021 (3 years ago)
A Savjani
Good experience in buying our property with Jackie and Joe. Although sometimes i felt pressured and pushed to get things done, it's preferable than the opposite.
Overall, happy with the communication, updates and co-operation and speed of updates that were needed from them.... Read more
Buyer
7th Sep 2021 (3 years ago)
D Plato
Joe at Benjamin Stevens provided me with excellent service throughout my recent flat sale. Joe went out of his way to help me overcome the difficulties of selling my mother's flat under Power Of Attorney during Covid restrictions when due to living outside the area I had to do everything remotely. Joe was absolutely fantastic, available, responsive, knowledgeable.
I wholeheartedly recommend Joe at Benjamin Stevens and he is supported by a professional and reliable team who always helped out when he was not immediately available.... Read more
Seller
13th Jul 2021 (3 years ago)
M Moore
They know their stuff and did a really good job of helping with difficulties on the legal side of the process, keeping in regular contact and supporting throughout... Read more
4th Jul 2021 (3 years ago)
D Jetha
Very professional, helpful and would highly recommend them as your agent (whether buying or selling!). Jackie and Joe were instrumental in our recent purchase and we thank them a lot for that! Thank you!... Read more
Buyer
2nd Jul 2021 (3 years ago)
S Pickering
We were recommended to Benjamin Stevens to market our parent's retirement flat locally. Joe was very honest about the state of the market at the time (Covid restrictions) and offer the opportunity to try the online auction route. As there was absolutely no interest in this sector of the market at the time, we took his advice. It took a little bit of time and throughout the process, we were regularly updated by Joe and the agent at the auctioneers. We achieved a realistic price for the property and the time to completion was much quicker than the conventional route.
Before we approached Benjamin Stevens, we anticipated that this property would be on the market for some time, with the added burden of paying service charges on an empty property. Thankfully this was not the case and I would have no hesitation in recommending Joe and his team in the Bushey area. Great experience.... Read more
Seller
17th Jun 2021 (4 years ago)
B Emanuel
Joe Masterson was extremely quick off the mark getting our first viewing within 24 hours this time after we had given up in 2017, and succeeded - well done!... Read more
10th Jun 2021 (4 years ago)
S Fraser-Green
Very happy with the amount of viewings we had and the level of communication was excellent. They were pro-active in getting things sorted (like suggesting we do another EPC as the one I had was inaccurate; this would not have occurred to me). Particular thanks to Jackie, Robert & Joe.... Read more
Seller
10th Jun 2021 (4 years ago)
O Covaci
Such lovely people to deal with and amazingly helpful! Top state agents in the area!... Read more
22nd May 2021 (4 years ago)
H soni
Great experience selling our home through Benjamin Stevens. Joe, Jackie and team are brilliant. Contactable, friendly and honest.... Read more
Seller
3rd May 2021 (4 years ago)
P Walker
Our experience with Benjamin Stevens, specifically Joe, was absolutely first class from start to finish, he made the process comfortable, enjoyable and everything moved seamlessly. Would 100% recommend to friends & family, as well as use Benjamin Stevens in the future. There needs to be more Joe's in this world!... Read more
29th Apr 2021 (4 years ago)
Excellent service from a lovely team of people. Right from the valuation with Ben, through to the sale with Jackie. Highly recommend them... Read more
Seller
10th Mar 2021 (4 years ago)
M Thomas
Benjamin Stevens - Bushey
Great knowledge of the local housing market in Bushey
Great advice on initial pricing and value expectations
Quickly arranged viewings and potential buyers
Efficiently handled negotiations on sale price
Remained professional throughout with delays due to probate... Read more
Seller
27th Feb 2021 (4 years ago)
K Jhaveri
We had a great experience buying our first home with Benjamin Stevens. Joe was always available to answer our queries and help us understand the process, as well as being very friendly. We truly felt taken care of and would highly recommend Benjamin Stevens to anyone looking for great service. Thanks to the whole team for helping with the following up process and being so lovely!... Read more
Buyer
5th Feb 2021 (4 years ago)
G Hefferon
I can't speak highly enough of the service provided by Joe and the team at Benjamin Stevens. We had used their services previously and I can only say they had improved on an already great service. The team at Benjamin Stevens ensured that only people in a position to buy would be viewing our property, thus saving a-lot of time. Once we had our buyers in place, Cheryl made sure that all parties were on top of everything and the process moved along quickly and problem free. Given the stress of moving, I can't recommend Benjamin Stevens highly enough.... Read more
Seller
5th Jan 2021 (4 years ago)
E Gilmore
Purchased a property through this agent and was very impressed at their speedy turnaround, professionalism and the lack of pressure to use any associated service. A shout out to Robert Conway who shepherded us through the purchase process. It almost felt too simple. We wouldn't hesitate to recommend them.... Read more
Buyer
10th Sep 2020 (4 years ago)
B Emami
Joe in the Bushey Office handled my house sale during a difficult time - covid! From the start he was honest and professional and a pleasure to deal with. He always made time to deal with my queries and I would recommend this office to anyone considering selling their house in Bushey.... Read more
Seller
27th Aug 2020 (4 years ago)
Suze
We put our house up for sale just before lockdown, which necessarily delayed things. When lockdown was lifted the house sold quickly and it took just 8 weeks between offer and completion - largely driven by Benjamin Stevens and the excellent solicitors (Deo Volente) that they recommended. Would I recommend them and use them again? Yes in both cases.... Read more
Seller
13th Aug 2020 (4 years ago)
P HOLMES
I could not fault in any way the service that Joe, Rob and the team gave whilst selling my property in Bushey Heath, especially when the interruption by Covid was taken into account. The service they gave, and the professionalism they displayed was exemplary.... Read more
Seller
5th Aug 2020 (4 years ago)
An excellent team! Joe and Jackie are very efficient and you get a very personal service, unlike some Agents that have a number of staff that do not know you or the property you are selling.
Not surprised they are voted the best Estate Agents in Bushey.
Thank you... Read more
Seller
4th Aug 2020 (4 years ago)
F 18
This estate agency is very good and provides excellent service. I have been treated very well and kidnly . I will recommand 100% this agency to anyone looking to get property. And last especially Jackie Borgonon THANK YOU so much for helping getting my first property.... Read more
Buyer
29th Jul 2020 (4 years ago)
R Moss
I was very impressed with all my dealings with the Bushey office of Benjamin Stevens. My agent was Robert Conway who I cannot praise enough. He was incredibly helpful and supportive throughout the sale of my mother's property. Despite several set backs (not caused by our part of the chain) he succeeded in obtaining a good sale to a lovely couple. I would have no hesitation in recommending Robert and the Benjamin Stevens office. During the sale I also had dealings with Joe Masterton and Jackie Borgonon and at all times every member of staff was very professional and efficient.... Read more
Seller
16th Apr 2020 (5 years ago)
G viner
they were selling agents, very helpful, very efficient, well recommended... Read more
Seller
8th Apr 2020 (5 years ago)
M Kaufman
Excellent throughout. Joe Masterson managed superbly while Jackie Bevan ran the day to day ongoings with the aplomb of a well experienced estate agent. Nothing was too much trouble for her.
Michael Kaufman.... Read more
31st Mar 2020 (5 years ago)
C Butu
Great services... Read more
24th Feb 2020 (5 years ago)
S Wigham

Benjamin Stevens In Bushey have become our go to estate agents in an area crowded with competition.
Joe, Rob and Jackie appear to be winning awards for their work too and you quickly see why.
We are not new to their services and bought our first house with them (Rob) 4 years ago. But like most, the time comes to move on and when Joe and his team were instructed for the sale of ours we knew we were in very capable hands.
As luck would have it we also found our perfect next home with Benjamin Stevens, also by chance that it came back into the market, sometimes happen for a reason one would say.
Throughout the whole sale and prospective purchase, we have been treated with great professionalism, respect and honesty (the list could continue).
As anyone who has sold or bought a house, knows it is stressful and at times tiring. But we never felt at any moment we wouldn’t eventually get to where we wanted.
The whole team provided viewings of our house over the course and always treated it with respect, we never felt any unease of potential buyers in our home and feedback was also constructive and helpful which I believe strongly in.
To summarise, going on 2 successful and easy purchases and a good sale (Rob for a second time). I would strongly recommend using Benjamin Stevens for a sale and also count yourself lucky if you are buying through them too!... Read more
Seller
17th Feb 2020 (5 years ago)
K Lancaster
Absolutely first rate service! I'd previously had my property on the market for over a year with two other estate agents firms. I removed it from the market, and re-marketed it a few months later with Benjamin Stevens. What a difference! I had an offer of the full asking price within a few weeks, and have today exchanged contracts, just over five weeks later.
I received excellent advice on pricing and marketing my property initially from Joe Masterson. Then Joe and the team in the office coordinated all viewings seemlessly with great communication. Someone was always available to ask questions or advice throughout the process.
I really can't recommend Benjamin Stevens highly enough.... Read more
Seller
10th Feb 2020 (5 years ago)
F Review
Great service... Read more
12th Jan 2020 (5 years ago)
T Luiza
Very serious agency, prompt and professional! Thank you for helping me and my family finding a house to rent Scott Ansher! :)... Read more
Tenant
24th Dec 2019 (5 years ago)
C Dim
Scott was our agent and he was very prompt and responsive from the very beginning. He showed us a lovely flat and did everything in his power to facilitate the process for us, with very clear pointers and helpful advice as well as follow-up communication right after we moved in. Would definitely recommend!... Read more
Tenant
26th Nov 2019 (5 years ago)
B Peach
Right from initial contact and throughout conveyance Joe Masterson showed homself to be a consumate professional. His pleasant, polite and helpful manner, characterised by a willingness to listen carefully and respond comprehensively, was much appreciated. Joe\'s ability to broker a good rapport between all parties helped ensure a smooth and worry free transaction. His thorough attention to detail, proactive approach and reassuring advice is second to none. A true credit to his profession.... Read more
30th Oct 2019 (5 years ago)
V Ellis
Excellent and professional service, Louisa has been so helpful and has got a few problems that I had solved very quickly and has communicated throughout. Would highly recommend.... Read more
24th Oct 2019 (5 years ago)
M ramady
Excellent team who are very attuned to the needs of both the landlord and the tenants and do thorough searches to match the desired tenancy with special credit to Richard Wolff... Read more
Landlord
23rd Oct 2019 (5 years ago)
J Shah
Absolutely excellent and professional service!
We wanted to thank Joe Masterson and Benjamin Stevens estate agents Bushey firm, for excellent services to buy a 3 BHK house.
Joe was very pleasant and patient, while made sure all info was provided and supporting at all stages of the deal.
Would highly recommend Benjamin Stevens Bushey firm.... Read more
Buyer
19th Sep 2019 (5 years ago)
A Samin
Great staff, cheap commision and fast sales!... Read more
Seller
17th Sep 2019 (5 years ago)
S Vasani
The service we received your Joe and Rob was exceptional. During the whole process Joe was honest and helpful and stayed in touch continuously throughout the sale to ensure everything went smoothly with the solicitors. I would definitely recommend their team.... Read more
Seller
31st Aug 2019 (5 years ago)
J Carss
It is very difficult making a decision of what Estate Agent to use. As soon as we met Joe he made us feel at ease and really made us feel like he was always at the end of the phone for any questions/advice. We were always kept up to date. I honestly cannot fault Joe, his customer service is absolutely excellent and I would recommend them to anyone looking for an honest and trustworthy estate agent.... Read more
10th Aug 2019 (5 years ago)
A Al
Fantastic service! Joe kept us in the loop and gave us good advice every step of the way. Had a bad experience with online estate agents and was grateful to Joe for taking on the chain and getting the job done.... Read more
Seller
9th Aug 2019 (5 years ago)
D Glaser
We were really impressed with the service and responsiveness of Kris and the team at Benjamin Stevens. We do not live near our property and they organised its refurbishment and cleaning for our new tenants without any problems and even worked out of hours for us at weekend to get things ready. Their marketing was effective and efficient and the property was let out quickly to some excellent tenants. Their paperwork and admin was impeccable too - highly recommend!... Read more
Landlord
11th Jul 2019 (5 years ago)
M Desai
Great service from Joe. He was very responsive and helped manage the entire process to ensure we completed on time, even though the timelines were very aggressive. Thanks again for your help.... Read more
Buyer
10th Jul 2019 (5 years ago)
M Khan
Great staff made the whole process easy. Always available. Very efficient and always would answer queries.... Read more
28th Jun 2019 (5 years ago)
M Pandya
I have bought, sold and let a number of residential and commercial properties over the years and this estate agent has to be, by far, the worst ever.
Appointment booking mixed up, poor communication, having to clarify when a viewing is.
When I complained and gave feedback, Joe Masterton appeared patronising, defensive and argumentative.
If you are considering marketing your property, if my experience is anything to go by, steer well clear of them. Far more professional agents out there.
Not even worthy of one star.... Read more
Seller
24th Jun 2019 (5 years ago)
A Telson
I was very happy with the service that was provided by Joe and Robert, they managed my expectations well, worked together to get an acceptable offer and the sales progression was also good. i would definitely recommend Benjamin Stevens and as an ex agent i do not say that very often!... Read more
Seller
19th Jun 2019 (5 years ago)
R C
If you are considering selling your property I would advise against this agent. I am a buyer and this is by far one of the worst agents that I have ever encountered - nobody ever answers the phone and staff are rude and unhelpful. Impossible to get any assistance from anyone which is a shame
You'd have much better luck using a more experienced and competent agent that is capable of managing your property for you. I have no idea how this branch even functions, such is the chaos!... Read more
Buyer
21st May 2019 (6 years ago)
L Chuter
We highly recommend choosing Benjamin Stevens. They kept us well informed through the process, got more us than we expected for our house and really helped make sure we were in before Christmas. We can’t thank them enough.... Read more
Seller
15th Feb 2019 (6 years ago)
L vlogs)
We bought and sold our property through Benjamin Stevens and I cannot recommend them highly enough. Great staff and excellent service throughout the process.... Read more
Seller
31st Jan 2019 (6 years ago)
J Forward
From an off the cuff enquiry, I had a text from Joe at 10.00 at night confirming that he would call the next day, which he did. Robert was amazing and found a buyer within 2 hrs. He went above and beyond, held the chain together and dealt splendidly with some quite tricky issues.
Excellent service from both. They made the process quite painless and achieved a great price.... Read more
Seller
19th Oct 2018 (6 years ago)
P Leese
Joe was helpful and professional throughout. The valuation was lower than hoped but led to an early sale.... Read more
Seller
5th Sep 2018 (6 years ago)
K Marks
From start to finish Robert from Benjamin Stevens was professional, helpful and always kept us updated. Great service with lots of helpful local knowledge. Thank you!... Read more
29th Aug 2018 (6 years ago)
P Keene
Being a bit of a digital guru (I work in digital advertising), I was convinced that selling my house online for £99 was the only way. I even managed to get a few offers and a quality offer within a few weeks. Just before I got the secure offer I asked Benjamin Stevens to see what they could do. After marketing the house alongside the internet agent, the viewings flooded in. Benjamin Stevens got me the right buyer at the right price - in fact, well over the asking price and way above what I got from the internet agent (I ended up being better off even after paying the agents fees which were considerably more than the internet agents fees). Now, I'm convinced that selling through good High Street agents who know the market and have the right contacts is the way forward, if you want the max amount, and the right buyer for your home. Thanks to all at Benjamin Stevens including Joe and Robert. Paul... Read more
Seller
8th Jun 2018 (7 years ago)
D Eagell
First class service from start to finish . Robert and Joe were always on hand to answer questions and their attention to detail was second to none . I would not hesitate in recommending them .... Read more
17th Apr 2018 (7 years ago)
S Reid
Great experience!
From the moment that Zia sent me some properties to view - I had the feeling that he wanted to do his best to get me the property I needed.
I have had to relocate quite a few times in the past three years so have had to deal with a LOT of estate agents and he was an absolute pleasure to deal with.
He ensured that I got a good price for the property that I chose. He then put me in touch with a very good mortgage adviser and followed everything up.
Fantastic service and when he came to give me the keys, I had an added surprise of a box full of moving in goodies - completely unexpected!... Read more
Buyer
4th Apr 2018 (7 years ago)
A Barnett
Being aware that we were in the market for the type of property that had just come back on their books, we received a telephone call one evening from Joe Masterson who not only was able to provide us with first hand knowledge of the property, but was able to respond and fully answer all of our questions.
Following his departure on vacation, Robert Conway took over handling the sale and providing a conduit between the vendor and ourselves, resolved all outstanding requests for information. Completion of the purchase followed under two weeks from that first telephone call.
A very efficient service from a very efficient and competent firm of estate agents. Would strongly recommend.... Read more
Buyer
3rd Apr 2018 (7 years ago)
S Benson
Excellent experience with the Bushey Heath team (namely Joe). Within days of marketing we had a very good offer. Brilliant communication throughout the sale. Really couldn't ask for more. Would recommend without hesitation.... Read more
Seller
28th Feb 2018 (7 years ago)
A Kotecha
Sold my property through the Bushey Heath branch - a professional team, great service, understand the local area & market. I would certainly use them for sales again.... Read more
Seller
3rd Feb 2018 (7 years ago)
A Goldberg
Professional and attentive , may change to 5 star when the house purchase is completed.... Read more
Buyer
13th Jul 2017 (7 years ago)
D Moscow
Have used them for renting out my property for many years, and always found them helpful and very obliging.... Read more
Landlord
11th Jul 2017 (7 years ago)
A Wasity
Dont even think about calling this agency! .. you've been warned... Read more
11th Feb 2016 (9 years ago)