Our agent Pawan Aggarwal went above and beyond to help us find the right home for us. He was always just a phone call away if we had any questions. As first time buyers we didn’t know much about the whole process but Pawan took the time to answer and explain every question we had. Without Pawan and his team from Bushey we would have never been able to get onto the property ladder and own our home. We are now settled into our new home and couldn’t be happier. ???? Thank you again (from Maria and Artur K.)
The communication from these people is none existent. I am currently trying to sell my flat with them. I leave phone messages that aren't answered. I sent emails that are never returned. The level of service is terrible.
We've been tenants for two different landlords through David Harris and have always had an excellent experience. David himself is always a pleasure to deal with and upfront about all costs/conditions of the lease. He really works hard for both tenant and landlord and goes above and beyond to make everyone happy. He got us out of a bind when we needed to find somewhere to live (with our cats!) which we will always be grateful for.
I strongly recommend against using this agency. They pulled the classic line "If you want this property, you must pay immediately because somebody else is on their way to the office to do the same" trick (other person never turned up). Also instead of using a third party company for referencing, they decided to do it themselves which included them calling my wife's boss at home (no idea how they got her number!) and being rude to the office manager at my workplace when they couldn't reach my boss who was in a meeting. After handing over £300 for referencing, and to take the flat off the market, we were surprised to see it still being advertised online as available.
Words cannot explain the service I have received from the Team at Imagine in Bushey, Carl and Katie are absolute superstars. Impeccable service and just the nicest people to deal with. My sale and purchase were not easy but they did everything I could have wished for and more. I would like to wish them all a very merry Xmas and New Year
They care more about their rubbish road slogans on their website than actual customer service or even getting their sales through to completion. Don't even know where to start with these cowboys. First they managed to push the vendor i was buying from to use one of the worst solicitors around which was basically a conveyancing "call centre" . These solicitors actually gave up with trying to get information from my freeholder meaning I then had to step in and contact the freeholder myself, after many phone calls back and fourth we finally exchanged. Day of completion came and my wife was just handed a large bunch of keys, most of which did not work and the balcony door was left unlocked without a key for it. The apartment was also full of furniture which we had asked for it to be removed on completion. When I called to speak to Brian the so called manager he was very cocky, it seemed he didn't even care and just wanted an argument, told me "well you should have checked yourself between exchange" no Brian I do not have a key and was told this was going to be done between exchange and completion. What manager raises his voice at potential future clients? I was pretty annoyed when I phoned up and instead of trying to help Brian made me even more angry, this is not a manager to me. Do yourself a favour and do NOT use this company. If you see it on with another agent then call them yourself. I had another issue with this firm back in 2010 , a leopard never changes its spots unfortunately
Michael and Maria have helped me all the way through. Very hard working and reliable, always sent emails, made phone calls and provided excellent service. I would highly recommend this agency to anyone. Worth more than just 5 stars!
AVOID AVOID HOMESEARCH! They will lie to you. Promise whatever you want to hear then not keep any of them. It's been almost 2 months now and still haven't received my deposit. If you made a mistake and signed with them. DO NOT pay them last month cause they will not give you your deposit back. Bunch of liars and thieves.
Brilliant Service from Benjamin Stevens. Very friendly and efficient staff. They found me a buyer and completed the whole marketing and transaction process on within 3 months. I highly recommend Benjamin Stevens to anyone who is looking to sell.
If you are considering selling your property I would advise against this agent. I am a buyer and this is by far one of the worst agents that I have ever encountered - nobody ever answers the phone and staff are rude and unhelpful. Impossible to get any assistance from anyone which is a shame
You'd have much better luck using a more experienced and competent agent that is capable of managing your property for you. I have no idea how this branch even functions, such is the chaos!