timhearn
Brilliant team at the Drayton branch, house sold in 2 days, having to work with probate delayed the completion but Bernards did everything they needed to in a very timely, effective and accurate manner. The communication throughout the process was excellent, in particular, Diamie provided great coordination between buyer and seller and their solicitors. Highly recommended!... Read more
Seller
22nd Jan 2025 (16 days ago)
M Guy
Great working with Natalie, she knew exactly what I was looking for in my new home. Professional, enthusiastic and dealt with enquiries swiftly.... Read more
26th Oct 2024 (15 weeks ago)
J Miller
Natalie, Diamie and Jim were helpful despite the complications of the purchaser situation. In the end, the completion was very simple.... Read more
4th Sep 2024 (22 weeks ago)
R Gelister
We had a brilliant experience with the Drayton team. James & Diamie have been amazing, very quick, efficient and polite. We won't be moving for a while but we would absolutely recommend. Thank you for helping us to get our dream home. Rich & Lauren... Read more
Buyer
24th Aug 2024 (24 weeks ago)
K Spencer
I would like to thank Natalie for her diligent work regarding the recent sale of my property, this was achieved by her dedication and coordination with the various solicitors in the chain. Would have no issues in recommending Natalie as she is a credit to Bernards. Well done !... Read more
Seller
31st Jul 2024 (6 mo. ago)
K Fletcher
Jim and Natalie were awesome!
First house purchase and they were great :)
Cannot fault any of the staff at the Drayton branch - such a pleasure... Read more
Buyer
18th Jul 2024 (6 mo. ago)
Passed a property to Bernards back in December. Over the 7 months they've had the property the property has sold 3 times and each time fallen through.
Service from the offset has been very poor and communication has been equally as poor. Every update was a result of us chasing several times and much of the issues felt as though they could have been avoided if due diligence was done and communication was better.
Definitely would not recommend this agent, ratings on Get Agent are so far off the experience we have had.... Read more
Seller
9th Jul 2024 (6 mo. ago)
We had to correct, infact re-write original description which was poorly written and contained spelling errors. Good photographs, displayed well on social media and in window.An agent failed to lock garage and incorrectly locked front door - if we hadnt arrived home as she was leaving it would actually have been left open. Did respond well to emails but reactive rather than proactive and only then to keep suggesting price drops. Polite and aware of housing market but not solutions orientated as I would hope for in any sales role. Havent returned our keys or collected for sale board yet.... Read more
Seller
8th Jul 2024 (6 mo. ago)
A Chandler
I would like to thank Jim Derry and his Team in supporting me to help sell our property during a very difficult time.
Jim and his Team have been patient, understanding, helpful, informative, transparent, with constant communications and above all proffesional.
In my opinion Jim is a master at his job very friendly and kind.
I will only ever use Bernards at Drayton now to sell and or buy a property again.
Thankyou and kind regards... Read more
Seller
27th Jun 2024 (7 mo. ago)
N Khan
Organized a viewing, Jim emailed me the night before saying it was cancelled, no issue as these things happen,.
I asked why, if it was because the house had been sold or if they were unable to make the viewing (so that I could rearrange if necessary). Jim replied "hello yes". Very unhelpful!... Read more
26th Jun 2024 (7 mo. ago)
H May
Natalie, Diamie and Jim were Fantastic!
The whole team in the Drayton branch were amazing, they were always on hand for any questions we had and always kept me up to date with the progress on how things were progressing.
I would highly recommend Bernard’s in Drayton and I would 100% would use them in the future.
Thank you team for making our experience as smooth and easy as possible!... Read more
18th Jun 2024 (7 mo. ago)
A F
A big thank you to Jim, Natalie and the team for our recent sale. Jim dealt with everything carefully and sensitively ensuring that the sale went as smoothly as possible. Thank you!... Read more
Seller
13th Jun 2024 (7 mo. ago)
G higgs
Albeit the market for selling a house in 2024 is difficult, Bernard’s at Drayton have been more than helpful &, in my opinion, have gone over & beyond what other estate agents offer. Staff have been friendly & professional at all times, so no complaints….... Read more
Seller
12th Jun 2024 (7 mo. ago)
S Elliott
Having just sold my house and purchased another through Barnard's I would like to thank them for the help and guidance they gave me especially Natalie and Diamie from Drayton office... Read more
Seller
12th Jun 2024 (7 mo. ago)
N Wenbourne
Appalling service. I had made an appointment three weeks in advance for a viewing, confirmed one week in advance, only for the agent to no show and the property owner to say that no one from the agency had made contact. This is the second consecutive issue with viewings with Bernards and remarkably the agent's response is to not apologise…... Read more
12th Apr 2024 (9 mo. ago)
K Linnell
Jim, Natalie, Diamie and the team did and amazing job and looked after the complete end-to-end process of getting my house sold. They gave excellent advice of what to price the property at in this market and did an excellent job at spreading the word that led to the sale. They also kept regular communication with myself and solitictors on both sides to ensure we made it through to completion. Would highly recommend!... Read more
Seller
26th Mar 2024 (10 mo. ago)
D Chase
Fantastic team and fantastic service, made the purchase of my property straightforward.... Read more
Buyer
26th Mar 2024 (10 mo. ago)
Really easy to deal with, would recommend. Everyone
polite and professional and nothing seemed too much.... Read more
Seller
19th Mar 2024 (10 mo. ago)
From the first enquiry Jim was great. Easy to speak to and very knowledgeable about the local area.
No matter what question I asked Jim was very patient and talked me through.
I would recommend Bernards.... Read more
Seller
2nd Mar 2024 (11 mo. ago)
H Elam
I recently purchased a property through Bernard’s & as a first time buyer I felt completely reassured by Diamie who went above and beyond to help with all my worries & concerns .
Nothing was ever to much .
Highly recommend.... Read more
Buyer
29th Feb 2024 (11 mo. ago)
J Phipps
As a first time buyer, it really put my mind at ease to have Diamie at end of the phone whenever I had any concerns. Her extensive knowledge and advice has been invaluable and I’m so grateful. A very happy first time buyer.... Read more
Buyer
28th Feb 2024 (11 mo. ago)
G Holden
Diamie was great at communicating throughout our sale & purchase. She was always very professional and it was reassuring to always be kept ip to date - thank you so much.... Read more
Seller
28th Feb 2024 (11 mo. ago)
J Pook
Natalie has been so professional and always there to help with any questions. We appreciate all your support with selling our property! Thank you so much! Your amazing!... Read more
Seller
28th Feb 2024 (11 mo. ago)
C Langford
Our whole experience from start to finish with Bernard’s has been fantastic. Natalie from the Drayton office in particular has made everything so easy. She has kept us informed throughout and been so friendly and helpful. Would definitely recommend.... Read more
28th Feb 2024 (11 mo. ago)
S langford
I had a really positive experience when Nat showed us round a prospective home. She was attentive, friendly and really knowledgable.... Read more
28th Feb 2024 (11 mo. ago)
S Boston
I have nothing but good things to say about Natalie and Diamie at Bernards.
Committed to their work, thoughtful in their approve, and always professional throughout all dealings I have had with them.... Read more
31st Jan 2024 (1 year ago)
J Skye
Would like to thank Natalie and diamie in your Drayton branch, for all your help regarding our purchase and sale. You have both been amazing thank you... Read more
Seller
31st Jan 2024 (1 year ago)
A Sudbury
I recently sold my house with Bernards Drayton. Jim, Natalie and Diamie were Amazing! They were very professional but also understanding of my situation and explained each step which made the process so much easier
If you are looking to sell, I would highly recommend them, they are local and a great team... Read more
Seller
31st Jan 2024 (1 year ago)
L Croft
Great service from Natalie & Diamie at the drayton office they made sure the purchase of my first property went smoothly and kept me up to date with everything every step of the way , I would recommend them both again or to any one looking to move 5*... Read more
Buyer
31st Jan 2024 (1 year ago)
R Bundell
It was a no brainer to use Bernards to sell our home following on from the viewing of another property with Natalie from the Drayton branch.
Natalie is friendly and welcoming and knows her stuff. We didn't buy the first house we looked at, but we listed our house with them following this viewing.
The guy who came to take our photos and social media did a great job and was genuinely a really lovely guy, who I emailed Natalie about straight away, because he is a great asset to the business.
Bernards created an Instagram video of our home which was linked to a QR code and put on the for sale sign. This meant people can look at the property there and then.
When listing Natalie kept us up to date at all times.
Bernards are definitely an estate agents of the future.
Proactive active and forward thinking.
Highly recommended.
Since selling with Bernarss my grandpas house has been listed with them, along with my father in laws house.... Read more
Seller
31st Jan 2024 (1 year ago)
L Davis
Huge thank you to Diamie, Natalie and Jim for all their help and support for our sale and purchase. They have always been easy to contact, provided regular updates throughout and answered all our questions. Professional but personable service from the Drayton team, would absolutely recommend.... Read more
Seller
31st Jan 2024 (1 year ago)
G Allison
Would like to sincerely thank Natalie, Diamie and Jim from Bernard’s Drayton for the amazing service they provided us throughout our move.
Very attentive, polite and thorough with every aspect which made the whole process seamless and stress free for us. Would highly recommend... Read more
25th Jan 2024 (1 year ago)
L Bundell
We decided to use Bernards to sell our home after viewing a property with Natalie from the Drayton branch. Whilst that first house we viewed wasn't for us we liked Natalie so much we knew there wouldn't be anyone else we wanted to list our home with. The guy who came to take our photos did an amazing job and was genuinely a really lovely guy. Bernards created an Instagram video of our home along with a traditional listing which we felt was a great touch for reaching more people. Our overall experience using Bernards has been very positive. We both felt Bernards were very proactive, honest and great at communicating when we had lots of questions. Would definitely recommend if you want to sell your home!... Read more
Seller
18th Jan 2024 (1 year ago)
Laura
Jim came and gave me a valuation. He was very professional and I would definitely recommend their service... Read more
Seller
27th Sep 2023 (1 year ago)
Advertising very poor. Struggled to find my own property on media outlets. Agents polite but in my opinion "they showed the property" but not skilled to sell it. Sales people had little knowledge of the area and failed to sell the benefits. Senior sales and introduction good but once on books I was not confident in the agents, particularly when they were late to show the house... Read more
Seller
23rd Jun 2023 (1 year ago)
M Hewett
Very knowledgeable about local area,and pricing,great team... Read more
29th Sep 2022 (2 years ago)