T Smith
Northwood were brilliant! Simon and the team helped us to find our beautiful home and made the experience as stress free as possible we could contact them at any stage and they would answer any of our questions I would highly recommend them.... Read more
Buyer
23rd Sep 2024 (21 weeks ago)
B Thompson
Having not purchased a house for a number of years, I was nervous about starting the process of purchasing. We found our new home online and contacted Simon for a viewing. From our first meeting, he was professional and calming. Our situation was complicated with us waiting for probate to sell another property. Again, nothing seemed to phase Simon and he took the lead in pushing solicitors to a date that we wanted. All in all, what is a very stressful process was handled remarkably well by Simon.... Read more
Buyer
23rd Sep 2024 (21 weeks ago)
A jupe
They are very helpful, friendly andopen about letting you know what is going on. I spoke mainly to Simon who was always happy to help and kept me up-to-date on what was happening with the seller. I would recomend them to anyone buying a property.... Read more
Buyer
29th Aug 2024 (24 weeks ago)
A Jalo
I really recommend Northwood
Northwood are easy to contact, respond very quickly and are very friendly.
My agent was really professional and answered all my questions, her name is Emma Read, she made the viewing easy and smooth !... Read more
20th Aug 2024 (26 weeks ago)
F B
I really appreciated Emma showing us 3 properties and making us comfortable during the process. I am definitely considering the properties due to Emma Reed’s hospitality.... Read more
31st Jul 2024 (6 mo. ago)
M Wheeldon
We were shown round a house today by Emma, who was very friendly and professional. She really put us at ease and has made finding a house a positive experience for us.... Read more
25th Jul 2024 (6 mo. ago)
E Read
Huge thank you to Emma! Who showed us around a property today (19/7). She was very welcoming, informative and got us a viewing at very short notice!
Thank you again Emma x... Read more
19th Jul 2024 (6 mo. ago)
T Reimann
Emma Reid, who ususally does the viewings, was incredibly helpful and supportive and gave us valuable input - very transparent and always with a smile. Can't recommend her enough.
Now we just cross fingers that our application will go through ;)... Read more
Tenant
19th Jul 2024 (6 mo. ago)
J Wheeldon
The whole experience today was smooth and very professional. My agent was Emma and she really knew her stuff. She made the viewing very easy and answered all my questions. I highly recommend Northwood and I also highly recommend Emma ????... Read more
18th Jul 2024 (6 mo. ago)
K Ahmedi
Thanks for Northwood was so help full wish my first purchase (Simon ) was a great man and always on contact with me thanks... Read more
Buyer
16th Jul 2024 (6 mo. ago)
T Male
Hi my name is Anthony Male MBE of Anthony Male roofing and brickwork, my business has been established for 45 years and we deal with lots of Estate Agents and of all them it is an absolute pleasure to deal with Gillian and Anita at Northwood for the great service to us as a company they are professional and always efficient in all they do. I look forward to many more years of happy service from this 5 star Estate Agents making the working day run more smoothly.
KEEP UP THE GOOD WORK GIRLS... Read more
14th Jul 2024 (7 mo. ago)
B Omowunmi
Emma was absolutely lovely ???? when she showed us around! Nice lady... Read more
13th Jul 2024 (7 mo. ago)
O Alsford
Shown around property by Emma. Really appreciated the quick turnaround with arranging to us the place. Punctual and very informative viewing.... Read more
O chukwunonso
Gillian has been amazing. She's is very friendly and very supportive. Her customer service is impeccable. Whenever you contact Gillian for any issues, she responded quickly and the issues are resolved ASAP.
Northwood Agency has been great too.... Read more
16th Jun 2024 (7 mo. ago)
R Searley
Emma was very helpful friendly and professional. Property description spot on and staff at office helpful. Highly recommended.... Read more
15th Jun 2024 (8 mo. ago)
S Ward
I have been with Northwood for a number of years now and I can honestly say they are the best. Nothing is ever too much trouble for them and they have the best landlords on their books. They have a great team onboard who know their stuff, in particular Gillian Wakeford and Emma Reid. Both always very polite and professional, they aim and do get the job done. Northwood are lucky to have such exemplary individuals working for them - they are the best in class. Go go Northwood!... Read more
Landlord
14th Jun 2024 (8 mo. ago)
D Kettle
Gillian has looked after our property for a number of years and has always been an excellent communicator, we would recommend her and Northwood's services to anyone wanting to rent their property.... Read more
Landlord
13th Jun 2024 (8 mo. ago)
J Stainburn
Northwood is fantastic. From the moment I contacted them about the property I wanted to view, the service I received was flawless. I viewed the property the next day and worked with Courtney from that point on. She was incredibly helpful, and the entire process was seamless.... Read more
10th Jun 2024 (8 mo. ago)
B gbajobi
Met with Emma this afternoon to view an apartment in Portsmouth , she is very warm and professional, answered all our questions with good knowledge of her industry. Thank you Emma... Read more
L grant
Great letting agents! Emma from the Portsmouth branch was very supportive and answered all my questions... Read more
Tenant
30th May 2024 (8 mo. ago)
A Pasco
Staff are always approachable and easy to talk to especially Anita. Any issues with the property is given priority and taken action right away.... Read more
Tenant
23rd May 2024 (8 mo. ago)
S A
Really glad I went with Northwoods in Drayton. Simon knew the local property market very well and immediately had several potential buyers in mind. He found a good buyer swiftly, and the sale went very smoothly. He was quick to help with anything that we needed, which was especially good as we were selling from a distance.... Read more
Seller
15th May 2024 (9 mo. ago)
D Rackley
Excellent service from Anita at Northwood Portsmouth. Always really responsive and helpful.... Read more
13th May 2024 (9 mo. ago)
J Harris
Northwood are fantastic company to deal with. The communication i had from Gillian was exceptional. She was quick in replying to my queries and very efficient and professional in rectifying the property maintenance issues that i raised. I cannot recommend enough. Thanks... Read more
Landlord
10th May 2024 (9 mo. ago)
anaholics
Went for a viewing today absolutely amazing customer service answered all of the questions I had.... Read more
10th May 2024 (9 mo. ago)
Amanda
Gillian wakeford @ Northwood has been the most amazing lady helping me find a property I highly recommend her nothing was ever to much and always wanted to help I would always now go back to her if I needed to look again in the future you should be honoured to have her working for your great company ! Thanku so much Gillian x... Read more
G stone
Excellent, fast friendly service, Gill is fab!... Read more
N Khan
Northwood are easy to contact, respond very quickly and are very friendly.
Moving in was hassle free, although I did have to sign and date every single page of a 45 page inventory which felt a bit excessive.
The property was relatively clean when I moved in, although there were some glaring oversights - it was not a professional clean.
Issues with the property were quickly fixed.... Read more
Tenant
6th May 2024 (9 mo. ago)
O Roach
I was shown around a property by Emma and she was so lovely and friendly.
She explained everything we needed to know about the property , very informative and extremely helpful!
Will definitely go with Northwood again... Read more
B Lewis
We were looking for a house to rent for my daughter and her friend and were shown a house by Emma. She was very informative and extremely helpful. I was very impressed by her positive attitude and charisma, the nicest estate agent we have met during this process and we hope they get to rent from Northwood.... Read more
Tenant
4th May 2024 (9 mo. ago)
H Mason
Emma answered everything we needed to ask very helpful. She also painted the picture of where and how we could have things which made it easier to envisioned the home.... Read more
S Dunn
Always prompt for maintenance and repairs which leaves me stress free!... Read more
Sufian
Rented an apartment from them for 18 months, they reacted pretty quickly to any questions or requests which included getting the windows fixed and Fridge Freezer replaced.
Would recommend ????... Read more
Tenant
2nd May 2024 (9 mo. ago)
L H
I have been renting from this agent for a number of years now and never have had a problem with them, any issues that i have had ie general maintenance of the properties i have been renting they are quick to sort the issues out. All the staff that i have dealt with ie Anita, Jenni, Gillian and katie plus others are friendly, polite, professional and hard working. Emma is also amazing, she has just come to do a flat inspection, I would highly recommend them to anybody looking to rent or lease a property.... Read more
Tenant
1st May 2024 (9 mo. ago)
T white
Made my moving process very easy with professional work and clear lines of communication the whole time... Read more
22nd Apr 2024 (9 mo. ago)
L Ray
Emma it the Drayton branch was extremely helpful through out the whole experience. Thank you so much for making everything as smooth as possible.
Would highly recommend and use again... Read more
21st Apr 2024 (9 mo. ago)
F Farrelly
I have been a landlord with Northwood for many years and have received a good service in particular when maintenance issues I have always felt that Gillian and Anita have been very helpful on resolving problems and looking out for my interests which I am grateful for... Read more
Landlord
17th Apr 2024 (9 mo. ago)
J Turner
I’ve just rented my first house off this agency and it was very quick this agency is great any problem's or concerns I have had so far they have worked very quickly on and I’m very impressed will 100% recommend thank you... Read more
Tenant
15th Apr 2024 (10 mo. ago)
P Craig
Reactive and unobtrusive agent.. I have previously been made to feel like a socond class citizen because I am not a home owner.. This is not the case with Northwood... Read more
9th Apr 2024 (10 mo. ago)
S Bruning
Northwood are a good rental company. They are quick to respond to me, and are easy to communicate with. Anita especially has been very kind and responsive... Read more
Tenant
6th Apr 2024 (10 mo. ago)
M Atherfold
So lovely and helpful. Really made us feel heard with our concerns.... Read more
26th Mar 2024 (10 mo. ago)
P Henwood
I deal with Northwood on a regular basis. On every occasion they are professional, conscientious, polite and deliver a 5 star service. I always recommend them and will continue to do so.... Read more
22nd Mar 2024 (10 mo. ago)
A Langton
Simon dealt with the sale of my property with professionalism and empathy. An asset to the Northwood team, and if I ever sell a property again, will will be using Northwood with no hesitation. Thank you!... Read more
Seller
20th Mar 2024 (10 mo. ago)
K Wilson
Currently doing my work experience for my college course at Northwood. Everyone there has ensured i have been welcomed in and felt comfortable in their workplace and have done an amazing job with teaching me and feeling apart of their team. Emma from lettings has really made a difference when it comes to building my confidence whilst being on my placement as well as thoroughly teaching me about the lettings side of the business. I really recommend Northwood for anyone who’s looking to do work experience or apprenticeships in an estate agents.... Read more
20th Mar 2024 (10 mo. ago)
A Jackson
I let my property out through Northwood, they are very professional, efficient and always helpful with any queries that may arise. We mainly deal with Anita who is just great and always happy to assist. Would recommend using Northwood if you are thinking of letting your property.... Read more
Landlord
18th Mar 2024 (10 mo. ago)
I Wakeford
I have been working for Northwood for a few years and have always found Anita and Gillian in property maintenance to be pleasant and easy to deal with.... Read more
16th Mar 2024 (10 mo. ago)
Skr
I was shown around a property this week by Emma, who was very professional and friendly and she explained everything in great detail overall it was a great experience and was nice to meet a honest estate agent.... Read more
16th Mar 2024 (10 mo. ago)
A damola
What a great service by Northwood Portsmouth team, all the amazing staffs have been extremely welcoming and helpful from Samuel to Gillian and Jenny have been amazing set of individuals who pride customers satisfaction with their work. They are your go to team when it comes to accommodation and housing in Portsmouths.... Read more
16th Mar 2024 (10 mo. ago)
S howell
Platinum service means that Northwood take care of all aspects of renting out my property so I don't have any stress.... Read more
Landlord
16th Mar 2024 (10 mo. ago)
J Willis
All the staff at Northwood in Drayton are very helpful and polite. I’ve been dealing with them for around 5 years now and everything is so easy and nothing is too much trouble????????????????????????... Read more
15th Mar 2024 (11 mo. ago)
M MP
We are very happy and satisfied our new flat.they got good customer service,I will refer my friends and relatives also.anyway thankyou so much for your help.we recommend Northwood agency.... Read more
Tenant
15th Mar 2024 (11 mo. ago)
C Savage
Anita has been a great help, any troubles we’ve had is sorted immediately. She is so friendly and thoughtful, nothing ever seems to be too much! Great asset to the company. Can’t thank her enough.... Read more
7th Mar 2024 (11 mo. ago)
J seekings
Northwood has managed my property for 14 years and everyone involved has always been very professional, knowledgable and helpful. Since I moved away from the Portsmouth area it has been impractical for me to carry out any repairs and Northwood has always kept me well informed and has arranged for any work to be carried out. This has always been done efficiently and at a good price. I would highly recommend Northwwood Portsmouth Ltd.... Read more
Landlord
7th Mar 2024 (11 mo. ago)
B Prince
Very polite, friendly and helpful team.... Read more
7th Mar 2024 (11 mo. ago)
C botterill
First time renting with northlands and What a lovely lettings agency!. The staff truly made my rental experience so much easier then I have previously experienced with other letting agents. The communication is great and they respond to emails ect very promptly something I never had previously at other agencies. Anita is brilliant and so friendly and helpful.... Read more
4th Mar 2024 (11 mo. ago)
G Driving
Anita and the team are always so lovely to deal with. Any issues get dealt with in good time and effectively!... Read more
29th Feb 2024 (11 mo. ago)
A Clark
Always first class service from Northwood. Samuel, Anita, Gillian Simon, Jane and all the team are always helpful friendly and efficient . We have had our properties with them for over ten years now and very happy :)... Read more
Landlord
23rd Feb 2024 (11 mo. ago)
M Jones
Brilliant and professional would recommend... Read more
14th Feb 2024 (1 year ago)
L Guile
Northwood have been my letting agent for 8 yrs. They acquired my business initially using a crafty but clever move to compete with another agent by offering the first 3 months with no letting fee. Even without doing that, I would highly recommend them. I've had NO trouble whatsoever under their fully managed scheme at 10%. You can always get hold of staff, maintenance issues are dealt with promptly and fairly when it comes to price. Even when it came to selling my property, their sales team worked closely with lettings and despite a slump in property sales, they've negotiated a sale, on top of which my tenant showed signs of not moving out when asked. Due to the professionalism of staff, Northwood handled the situation so well, my tenant left with no need for legal action. Seriously cannot recommend Northwood enough. Thank you all of you for making my life as a landlord and vendor a painless and profitable experience.... Read more
Landlord
14th Feb 2024 (1 year ago)
S Beck
I've been renting with Northwood for 10 years now. They have always responded quickly to any problems and the staff are always friendly & polite. I would recommend them to anyone looking to rent a property through them.... Read more
Tenant
13th Feb 2024 (1 year ago)
A Sargent
Emma, was very helpful and knowledgeable when I asked her questions... Read more
13th Feb 2024 (1 year ago)
A Fox
I've been renting with Northwood for 4 years now, can't recommend them enough. Been hassle free from day one and always able to assist quickly if a problems cropped up. I wouldn't want to rent with any other company again. 5 stars ???? Anita is a pleasure to have as a contact ????... Read more
Tenant
9th Feb 2024 (1 year ago)
A Burnie
I am very pleased with this Agency, they are very reliable and swift to get issues sorted. I will recommend!!... Read more
8th Feb 2024 (1 year ago)
D Blake
Samuel McNally and his team are first class. Their guaranteed monthly income scheme offered years of easy, stress free letting with no void periods and when my circumstances changed they adapted to my needs quickly and efficiently. A pleasure to deal with. Thank you!... Read more
Landlord
8th Feb 2024 (1 year ago)
K Young
Brilliant services. Any problems with anything got sorted ASAP... Read more
7th Feb 2024 (1 year ago)
H Knight
This has to be the best estate agent I’ve used. Always on hand to help. The staff are friendly and very helpful especially the maintenance team. The two ladies on the maintenance side do their job to a high stand without them i would not have the standard of trades people to help fix things when there is a problem. They are on hand and get on to it straight away.
If you want an estate agents, I highly recommend Northwood.... Read more
6th Feb 2024 (1 year ago)
C Hooper
I've been renting though Northwood for 12yrs. I've found them very helpful and always resolving any maintenance issues fast and effectively.... Read more
Tenant
6th Feb 2024 (1 year ago)
M bailey
Northwood have looked after our property for a number of years now, following a disastrous period with another agent. We have had nothing but great support from them, everything has been so easy to deal with that at times it’s easy to forget we actually have a property rented out! I’d wholeheartedly recommend them to anyone thinking of having their property managed by a third party.... Read more
Landlord
6th Feb 2024 (1 year ago)
A mirera
Very friendly staff and very amazing services. I loved how they offer equal opportunities to everyone who want to view their properties and also good criteria in selecting, I will recommend to anyone to Use Northwood in house searching.... Read more
6th Feb 2024 (1 year ago)
M Nevill
I have rented with Northwood Portsmouth (Drayton) for the last 6 years and have nothing but positive things to say and would highly recommend Northwood to anyone. I Would like to mention one of your employees Emma Reid who i cant praise enough, nothing is too much trouble and any issues/problems are resolved in no time at all, shes a credit to the company.... Read more
Tenant
1st Feb 2024 (1 year ago)
J Morley
I've been renting with Northwood for four years, nearly five. Had an inspection of my property from Emma. She was very professional and friendly. Very complimentary about my property which made me feel at ease. Very happy with today's inspection.... Read more
Tenant
31st Jan 2024 (1 year ago)
D Perry
Simon at Northwood helped us with the purchase of our beautiful home. It would not have been possible without him he fought very hard for our sale to go through after finding out days before completion that our solicitors had no intention of completing our sale. It was truly a miracle because he recommended another solicitor to us who worked very hard for us as well and took our case when no one else would. He is very professional and consistently kept us in the loop on each stage of the process. He is very experienced and friendly and cares about his customers. I would highly recommend Northwood. I have dealt with other estate agents in the past but none as good !!!!!!!... Read more
Buyer
28th Dec 2023 (1 year ago)
E dignam
I have been renting with Northwood for 5 years now and the customer service is second to none. Any issues have been sorted straight away, Nothing has ever been an issue. I have recently had an inspection on the property and Emma the agent has been amazing. She thoroughly went through the property with myself always asking if I had any concerns or issues. She made myself feel comfortable with the inspection which was greatly appreciated, as it can become a daunting experience welcoming a stranger into your home. She was very professional with a caring nature.
Overall I am very happy with my experience of renting with Northwood and would recommend to anyone needing there services.... Read more
Tenant
19th Dec 2023 (1 year ago)
S Freeman
The team at Northwoods especially
Anita have been excellent in helping us with our rental problems.A great friendly team to work with I would highly recommend them... Read more
Tenant
14th Dec 2023 (1 year ago)
The photo in their shop window of my uncle's property was of his tired looking, living room from which we had ripped up the carpet. He had a brand new kitchen which could have been used if they wanted an internal display. There was no house front picture either.
Not good at feeding back from viewings, just said how many. The house was on their listings far longer than others in the same area being sold by other agents.... Read more
Seller
13th Dec 2023 (1 year ago)
S Tamblyn
Well – what can I say?
Service above and beyond as far as I am concerned.
What turned out to be a very difficult sale for a variety of reasons has now been completed.
It took a year but Katrina and Simon have worked tirelessly to achieve a sale.
70+ viewings and they never gave up.
A seller could ask no more of their Estate Agent.
All of this conducted with efficiency, friendliness and humour (definitely needed).
I would recommend Northwood with no reservation at all.
Steve... Read more
Seller
13th Dec 2023 (1 year ago)
D Richards
The team at Northwood Estate Agents were brilliant. Simon Bell helped at every stage of selling the property and buying the new place. This is a great estate agents.... Read more
Seller
22nd Nov 2023 (1 year ago)
T Bailey
Renting a property was made so easy, Courtney was friendly and very helpful. Wouldn’t hesitate to recommend them ????... Read more
Tenant
23rd Oct 2023 (1 year ago)
S Twine
Northwoods have been absolutely fantastic to deal with. Simon in particular has been a delight and has kept strong communication with me throughout the process and made what could have a very stressful process far less so! Would definitely recommend Northwood to anyone looking to move.... Read more
29th Sep 2023 (1 year ago)
B Hocking
Really helpful with getting my new home... Read more
26th Sep 2023 (1 year ago)
N Maftei
I recommend Simon from Northwood Portsmouth, very good communication skills and very helpful, with a lot of experience he will help you to pass smoothly through a long and complicated process as buying a house, me and my partner had some problems with our solicitor putting us in a bad situation of failing the process, but Simon managed in the last second to repair what our solicitor did wrong and now we are happy living in our beautiful house.????... Read more
Buyer
18th Sep 2023 (1 year ago)
D Cawdeary
We have dealt with Northwood for our last two moves, a purchase in 2018 and a sale in 2023. Simon and the team were exemplary on both occasions, helping us to navigate a complicated chain and many bumps along the way. We often recommend Northwood to friends and wouldn't hesitate to use them in future. A highly professional and friendly team who put our minds at ease throughout the process.... Read more
Seller
14th Sep 2023 (1 year ago)
M ghobrial
Amazing team in Northwood Portsmouth, Courtney helped me to find a flat near my new work, she makes all the steps very smooth, she was always there to help and facilitate any problem.
Thank you... Read more
Tenant
13th Sep 2023 (1 year ago)
B Moseley
Northwood Estate Agents were helpful and professional at all times. Simon in particular was easy to communicate with, an honest and straightforward approach. I would recommend them.... Read more
27th Jul 2023 (1 year ago)
J Howard
Customer service as it used to be. Personal. Can't get better than that. All of the staff in the office were great to work with and Simon was just the most helpful of men. It was all I could have wanted in dealing with a sale of a property, even one that was made more difficult by me not being in the country for most of the time. I would have no hesitation in recommending the company and the staff to any potential customers. Either buying or selling.... Read more
Seller
26th Jun 2023 (1 year ago)
Y Smith
We recently had a short term leg with Northwood. Renting was a completely new experience for us, but Courtney and her colleagues at Northwood Drayton were amazing. Quickly reassuring us over any concerns we had. We would have no hesitation in recommending this company.... Read more
Tenant
17th Jun 2023 (1 year ago)
M sippitts
Difficult to understand their business model.
Not as straightforward as the radio ads suggest.
If you can, use the abnb route or the usual suspects for holiday lettings if you have the time. This is just my opinion based on talking to them.
Try before you buy.... Read more
16th Jun 2023 (1 year ago)
S Clarke
I would thoroughly recommend Northwood if you are trying to sell your house. They are combine professionalism with a friendly and helpful service - we never had to chase them to find things out and they worked very hard on our behalf. Simon and the rest of the team deserve 5 stars with question.... Read more
Seller
7th Jun 2023 (1 year ago)
A Rowe
Northwood have recently helped us to sell our house. Simon managed the sale and we found him to be extremely hardworking, patient and supportive. The sale took longer than expected, but Simon was always at the other end of the phone or an email to offer reassurance and some of his dry sense of humour! We would recommend Northwood to anyone selling a property!... Read more
Seller
5th May 2023 (1 year ago)
J Bannon
I have just moved out of a rented property looked after by Northwood Portsmouth. And I have to say the team there are so nice and helpful. I’ve used other estate agents when renting before and I have had a horrific time. The team here at Northwood looked after me from start to finish and any issues that may have arisen at the property was dealt with quickly and efficiently, with no fuss or hassle.
I’m no longer needing to rent anymore however if I ever needed to I would totally use them again. And I would highly recommend them to anyone.... Read more
Tenant
13th Apr 2023 (1 year ago)
B Jewell
I would highly recommend Northwood Portsmouth to anyone!! Great staff,especially Courtney and jenni,very helpful, professional,they both couldn't help enough to secure our rental,a smooth move in from the first viewing to handing us the keys,and its all thanks to these lovely ladies.thank you Northwood Portsmouth. ????... Read more
Tenant
30th Mar 2023 (1 year ago)
O Borham
Jenni at Northwood was fantastic. She was really responsive and put our minds at rest throughout the whole process! She made something that could have been incredibly stressful feel quite the opposite. The whole team must be working their socks off because the time between our first viewing, thorough checks and getting the keys was so short! Couldn't recommend them enough!... Read more
Tenant
17th Mar 2023 (1 year ago)
S Nichols
Northwood were very helpful from start to finish, answered every qestion we had and effectively showed us around the property. Jenni was excellent, guiding us through the application process quickly and efficiently! Any concerns were addressed immediately. Very impressed and would recomend Northwood to anyone looking for a new property!... Read more
Tenant
11th Mar 2023 (1 year ago)
S Bowbrick
We can highly recommend Northwood! Simon was fantastic all they way through and made selling and purchasing our next property stress free. Thank you Simon!... Read more
Seller
6th Mar 2023 (1 year ago)
A ROZARIO
Northwood were nothing short of excellence. Simon helped us from start to finish with great communication and going above and beyond to resolve any issues that came about quickly! His work ethic was second to none and we couldn't recommend him and the company anymore. Thanks very much for your hard work with the purchase of our house!... Read more
Buyer
22nd Oct 2022 (2 years ago)
R Moseley
Simon and the team at Northwood have been great. The communication and regular contact with ourselves and the solicitors has been superb. Would thoroughly recommend.... Read more
22nd Oct 2022 (2 years ago)
K Yazidi
We recently instructed Northwood to sell my mother’s property in Farlington. Once we gave instruction to Simon to go ahead with the sale, a buyer was found within a few days. The whole process was relatively stress-free and the communication from Simon and his team was great with a friendly and efficient service. We wouldn’t hesitate to use them again and would recommend Northwood to anyone thinking of selling their property.... Read more
Seller
11th Oct 2022 (2 years ago)
I Hewinson
Simon was great, always got back to us immediately, kept us up to date with the move and chased things up.
If he didn't no the answer to our questions he would always find out,and report back to us.
Simon was a very friendly helpful person, and we will recommend him to our friends and family.
Thanks for all your help Simon was a pleasure in dealing with you.
Ian and Sandra.... Read more
4th Oct 2022 (2 years ago)
L Monte
We just bought our very first house through Northwood and couldn’t have hoped for a better estate agency. Simon was very professional and helpful throughout the entire process. Everything was dealt with very efficiently and quickly and during some rather stressful hiccups, the support we received was second to none. Many thanks Simon, we are very grateful for all your help!... Read more
Buyer
28th Sep 2022 (2 years ago)
K Shaw
Excellent service from Northwood. As relatively long term tenants, we’ve always received brilliant service. Extra thanks to Gill for sorting our boiler this week, and Simon for helping to liaise.... Read more
Tenant
28th Sep 2022 (2 years ago)
P Pease
As a landlord using the tenant find service I have had an excellent experience of working with Jenni and Samuel in th Portsmouth office. Faultless service, well informed, responsive, attentive to detail, did everything they said they would, and most importantly rented the place in around 2 weeks. Will definitely use again.... Read more
Landlord
9th Sep 2022 (2 years ago)
A Taylor
I instructed Northwood by mistake, but am so glad I did. Simon attended initially to provide our valuation and once we instructed him to go ahead, he had several viewings lined up within a few days and we sold it within a week. Our sale proceeded really smoothly but when we did hit a problem Simon took control and dealt with it as if it was his own property. I would wholeheartedly recommend Northwood if you are thinking of selling your property.... Read more
Seller
3rd Sep 2022 (2 years ago)
N Aung
It is my first renting experience with Northwood .Thanks to Jenni who had been really helpful through the renting process .... Read more
Tenant
31st Aug 2022 (2 years ago)
M Davis
Simon at Northwood handled the sale of our house. He kept us updated all the way through to completion. We wouldn’t hesitate to recommend Northwood to anybody looking for a good estate agent.... Read more
21st Jul 2022 (2 years ago)
M sutton
Just looked in so neural view on looking at properties... Read more
10th Jul 2022 (2 years ago)
S Wernham

We have rented a property from Northwood for 7 years and thank god its finally over! Upon moving in the property was filthy, certainly not professionally cleaned as we were expected to leave upon vacating! We were left with a mouldy fridge which took several phone calls to get someone to sort. The house needed painting from top to bottom and the garden was a jungle. Over the last 7 years I would say on average it has taken 6 months to get any problems resolved. Upon vacating the property was the biggest mess i've ever experienced in my 10 years of renting. Gillian was deliberately deceitful from the moment we had to deal with her on the day the keys were handed back. Made out she was doing us a favour when in fact she wanted to charge us £400 extra for rent which they had no grounds to do so, hence why we now have our deposit back (note the lack of apology for their wrong doings!) Not pleasant to speak to ever and certainly has left warning others to avoid Northwood at all costs! Both landlords and renters. Sam however was always a pleasure to deal with.... Read more
19th Jun 2022 (2 years ago)
M O'Brien
I have been with Northwood for more than 4 years as a landlord and then the sale of my house. I have found the staff very helpful and friendly. The process of selling a house is quite stressful, but it was made much easier with the help and support I received. Thank you.... Read more
9th Jun 2022 (2 years ago)
L Woolley
The sale of my property has just been completed and I am so grateful to Northwood for a really stress-free process. From the outset I was kept up-to-date with each stage of the sale and there were no hiccups or delays. I couldn't be more satisfied. They come highly recommended. A big thank you to the team at Northwood.... Read more
Seller
21st May 2022 (2 years ago)
M Forse
Never having rented before, and finding myself needing to mid-life, the whole process was made very easy from start to finish and I felt very 'looked after'. Any questions I had were answered with ease, and in the absence of Jenni when she was on leave, other team members knew exactly the answers and reassurance needed in what what turned out to be a 'very uncomplicated move'. Thankyou Northwood.... Read more
Tenant
6th May 2022 (2 years ago)
J Ward
Would just like to say a huge thank you to Simon and his team. Sales dealt with both the sale of my old property and my new purchase and I really couldn’t be more pleased with the service and good advice I received. I felt like I was in very capable hands, always kept up to date via Simons communication with my solicitors and a bonus of a friendly helpful word every now and then when things felt a little stressful. Thank you Northwood, I will definitely use you again.... Read more
Seller
20th Mar 2022 (2 years ago)
R Farman
First time renting and jenni made everything so simple, It was a quick process and everything was smooth and easy
Jenni explained everything on handover day and is always there if anything needed. Top A1 Service... Read more
Tenant
8th Mar 2022 (2 years ago)
O Joseph
Renting with Northwood was a really easy process for me. Thanks to Jenni and the entire team. They took care of everything we might think of... Read more
Tenant
2nd Mar 2022 (2 years ago)
J Whitehouse
Coming up to a year with letting with Northwood Portsmouth, and has so far been a pleasure. Routine house issues have been fixed within hours of alerting the agency, and we feel refreshingly supported by Northwood and trust they will help us with future issues.
Communication has been easy and quick throughout.... Read more
Landlord
15th Feb 2022 (3 years ago)
Z robinson
My second time renting with Northwood and so happy to see they are just as helpful and lovely to rent with as the first. Jenni was always on hand with any questions even if they seemed silly and maintains a very friendly yet professional manner. I had an issue with the property so sent an email and got a call from Anita within minutes with a solution. Really excellent agents that I feel safe and secure renting from- would highly recommend????... Read more
Tenant
7th Feb 2022 (3 years ago)
P Wintle
Katie has been very helpful, arranging trades people to carry out work on our rented property.... Read more
Landlord
18th Jan 2022 (3 years ago)
J Pratt
Excellent service from Northwood; Simon was most helpful and we felt confident with the process of selling our house with Northwoods.... Read more
Seller
4th Jan 2022 (3 years ago)
L Thomas
Was good... Read more
22nd Dec 2021 (3 years ago)
D Lynch
Been letting a property for over 2 years with Northwood and have found them to be very unprofessional, Any issue with the property and they just pass it off as if they don’t want to deal with it. It’s as if it’s to much trouble. I suspect I’m not the only tenant who’s had similar issues. Damp in my property and I’m told to open windows!! Great advice! Thanks! Only Jenni at Northwood has my respect.... Read more
Tenant
12th Dec 2021 (3 years ago)
L Newman
Thanks everyone... Read more
12th Nov 2021 (3 years ago)
N Roper
Jenni was extremely helpful from the moment I contacted Northwood about the property to the moment she handed us the keys! Thank you so much for making it such a smooth transition! Nat and Tay... Read more
Tenant
9th Nov 2021 (3 years ago)
L Parvin
Great experience with Jenni.
Highly recommend these agents, everyone I've spoken to in the company has been welcoming, understanding and professional.... Read more
29th Oct 2021 (3 years ago)
S Romero
We just moved into our very first home, as first time buyers we weren't sure what to expect of the process, Simon and the Northwood team explained perfectly and help us navigate what normally would be a tedious process.
The whole process took about 7/8 months, definitely longer than initially expected, we were kept on the loop and advised of any minor change on the chain situation.
Brilliant communication and human interaction.
Thank you so much for all your help,
Selena and Geoffrey... Read more
Buyer
16th Oct 2021 (3 years ago)
P Barrett
From the initial phonecall to begin the process of selling our home to completion Simon and the team were professional throughout.
The pictures and video showed our house to perspective buyers to its true potential and the care and attention to detail was exceptional.
Even on viewings Simon went out of his way to ensure our requests were adhered to especially as my wife is disabled .
Despite a delay in the sale due to chain issues Simon kept us informed and again answered our questions without any fuss.
The team are very friendly and knowledgable nothing it seems is too much trouble.
From personal experience I would highly recommend Northwood if you are considering selling your home / property.... Read more
Seller
6th Oct 2021 (3 years ago)
Kirsty
I cannot speak more highly of Simon and the team at Northwood’s. From the first meeting with Simon we felt relaxed and completely comfortable that Northwood’s would be selling our property. Once sold there was regular contact and Simon was always happy to help with any questions we had, even if they should have been directed at the solicitor etc. Overall our experience with Northwood was brilliant and we cannot fault them and will definitely be using them in the future if we look to move again.... Read more
Seller
4th Oct 2021 (3 years ago)
D Haycock
I recently had the very emotional and difficult task of selling our family home after 56 years of ownership by my Parents. I cannot thank Simon Bell enough for his professional, friendly and understanding approach and help during this difficult process with honest views on how to proceed at each stage and for his patience with all my questions along the way! The team at Northwood are always very helpful, friendly and respond very quickly to any questions or concerns etc. that you may have, I now understand how stressful this can be for sellers/buyers but Simon and his team make this as smooth as possible.I would highly recommend Northwood to anyone looking to sell/buy. All the best for the future to Simon and his team. Thankyou.... Read more
Seller
2nd Oct 2021 (3 years ago)
L Crotti
We had a really good experience renting a property with Northwood Portsmouth: the staff was always kind and professional, responding promptly to calls and emails. They helped us when we had some issues with the property and demonstrated a good understanding of the needs of both us and the landlord. We were really happy about the interaction we had with the property manager Anita, who was always friendly, caring and helpful.... Read more
Tenant
21st Aug 2021 (3 years ago)
C Osborne
It’s been several years since I have rented a property and in these strange and challenging times, I could not have asked for greater support, guidance and professional advice. Northwood have worker over and above to ensure all of my circumstances were considered. They have been helpful, understanding and fair. I truly appreciate the support I have received from the whole team, especially Jenni. I would certainly recommend them to any friends, family and colleagues who are looking to potentially commence in a journey or renting property. A huge thank you to them all.... Read more
Landlord
16th Aug 2021 (3 years ago)
R Senior
I found Northwood to be a very professional company. They were very thorough with my application. Jenni Gibbon was especially patient with me as it was the first time I had rented on my own and no question was too small. I always got a response if she was not available. I look forward to maintaining a good relationship with Northwood throughout my tenancy.... Read more
Tenant
17th Jul 2021 (3 years ago)
T Gunter
Simon and his team at Northwood were absolutely brilliant from start to finish with the sale of our house. Simon continually updated us on where we were with the sale and took all the stress out of moving home. Whenever there were holdups Simon was on the case immediately to iron out the problems and make sure things ran smoothly. He continually chased and chased other estate agents making sure our chain of 4 houses progressed.. We cannot thank Northwood enough. I would thoroughly recommend the team at Northwood if you are looking for a friendly and competent Estate Agent.
Tania and Rich... Read more
Seller
27th Jun 2021 (3 years ago)
R Quinn
Recently rented a property from Northwood and found the whole experience as stress free as possible! Jenni kept me in the loop the whole time and even when she was off, anyone I spoke to was really polite, friendly and professional. They made what could have been a really stressful and difficult experience as smooth as possible.
Thanks!... Read more
Tenant
23rd Jun 2021 (3 years ago)
G Chapman
It has been a pleasure dealing with Northwood Portsmouth. Our agent Jenni, has been professional and helpful from the first enquiry right through to signing the tenancy agreement. Would definitely recommend.... Read more
Tenant
7th Jun 2021 (3 years ago)
T Farley
My wife and I went to see a property in Cosham and had the good fortune of having Simon (one of Northwood's estate agents) show us around. He was relaxed, very knowledgeable and had a great sense of humour. It was safe to say that all three of these attributes during a house visit made for a perfect viewing.
If anyone else has the opportunity to view a house or have their house sold with Simon, you'll be safe hands! Thanks a lot Simon!... Read more
4th Jun 2021 (3 years ago)
L Wager
Simon is knowledgeable, helpful and quick to respond to enquiries.... Read more
25th May 2021 (3 years ago)
Kelly from Northwood in Portsmouth, showed us the above property, Kelly is very sociable, knowledgeable, friendly, not overbearing and goes a your pace, answering all questions with confidence. Would recommend.... Read more
Tenant
24th May 2021 (3 years ago)
L Shaw
From estimate to sale, Northwood were fantastic throughout. Their estimate was realistic and I felt they were very honest with us. They took great pictures and took more when our sale unfortunately fell through, and we needed to re-market. They managed viewings safely through the pandemic. By far the best thing about working with them was that I could call at any time and have an honest conversation with them. Their advice was always useful and they guided us through the whole process.... Read more
Seller
18th May 2021 (3 years ago)
A Fox
Thanks to Anita for all her help, really helpful and lovely to deal with as always!... Read more
18th May 2021 (3 years ago)
S Hoile
Ive rung them twice and left a message but they didn't get back to me so uve found another agent.... Read more
15th May 2021 (3 years ago)
N Bahar
Had poor communication every time I called. Felt like the agency did not want to speak and kept taking a message and promised a call back from Jenny- however never did get a call back. I called back a few times about an application put in and told I would get a call back every time I would call but never did and then used the excuse of 'misscomunnication'... Read more
1st May 2021 (3 years ago)
B S
We very recently purchased our first home, with Northwood (Portsmouth) acting on behalf of the seller. The whole process was dealt with professionally, but also in a personable manner, with special thanks going to Simon! He provided frequent updates throughout and was always forthcoming in offering unbiased advice. It is clear he also had great communication with the seller, which meant we were able to move ahead with the sale and purchase, both swiftly and smoothly.
Would definitely look at using Northwood should we ever be selling ourselves, or buying again.... Read more
Buyer
28th Apr 2021 (3 years ago)
T Miller

My partner and I were in the process of trying to sell our house, we had several agents from Portsmouth come round and were recommended to have Simon Bell come and talk to us. From the moment he walked through the door we knew we wanted Northwood to sell our house. He was knowledgeable, professional and a real people person. He listened to what we wanted, our worries and came back with objective solutions. Most importantly he told us what he thought our house was worth!
We decided that Northwood was right for us. During the process of selling, Simon and his colleagues were always updating us and keeping us in the loop. This was important to us as we had heard that many agents were hard to get hold of and just not available when we would need them the most. Each member of staff at Northwood was always approachable and always helpful. If I had to sell a house again they would be the first agent to contact, we had an amazing experience, even when things didn't always go to plan with the move!
Simon always went the extra mile with us, he was chasing our sale and enquiring to keep things moving. He worked seamlessly with our mortgage broker and conveyancing solicitor which made life so much easier for us.
To make things even better, their fee was comparable to other agents in the area. If you're reading this review and wondering if Simon Bell and Northwood are right for you, I'm sure they are! Can't fault them at all.... Read more
Seller
18th Mar 2021 (3 years ago)
K w
We have had the pleasure of using Northwood twice for our house moves. Although the process was tricky at times (through no fault of Northwood) simon and katrina provided good support and advice.... Read more
16th Mar 2021 (3 years ago)
A Higgins
I found Northwood to be very professional and easy to talk to throughout my dealings with them. Simon, in particular, was extremely helpful and provided me with regular updates throughout the process. The material put on Rightmove was excellent and in my view far surpassed the quality and content of information provided by other agents. I would highly recommend Northwood and would definitely choose them again! Thank you for all your help Northwood. ????... Read more
12th Mar 2021 (3 years ago)
A milburn
Northwood have been fantastic in every way with dealing of the sale of mine and my partner's house. Simon especially has been so professional and responsive, always keeping in contact with us to tell us anything and everything that was happening with each step of the sale. We can't recommend Northwood and Simon enough! Thankyou for everything you've done for us.
From Alice & Tom.... Read more
Seller
4th Mar 2021 (3 years ago)
J Udy
We have just bought and sold through northwood. Simon was fantastic, keeping us informed of any changes and chasing any enquiries throughout the chain. They really were a pleasure to deal with!!!!... Read more
Seller
3rd Jan 2021 (4 years ago)
H Couchman
I recently sold my mothers property through Northwood. Not living locally, I felt at ease knowing that Simon and his team were looking after this process for me.... Read more
Seller
20th Dec 2020 (4 years ago)
E Hamilton
It was my first time renting out my property so I felt nervous, Samuel was very proffessional and took me through the process which was easy to understand and was processed promptly. My circumstances changed after 8 months and required my property back, there were items that required fixing in the property which sometime can be expected and I had a call with Gillian to go through these and she promptly fixed these within a couple of days. I was actually recommended Northwood and would recommend them if you are new to this process. Thank you Northwood. Emma... Read more
Landlord
9th Dec 2020 (4 years ago)
N Thomson
I used Northwood a few years ago to sell a property and found it a very positive experience. Having recently sold another property with them I am delighted to say the experience has been just as positive.
I believe not all estate agents are equal, and in my opinion Northwood stand out in their area head and shoulders above many others. Simon and his team have been friendly and professional throughout the process.
Simon the sales manager has been particularly memorable, for being accessible, and responding to all my queries in a timely manor, and keeping me informed with up to date developments.
It is often a stressful time when selling a house. I believe at Northwood they do their very best to take as much of the stress out as possible.
I would have no hesitation engaging their services in the future, and would highly recommend them.
I wish them continued success in their field of expertise.
Thank you Northwood.... Read more
Seller
1st Dec 2020 (4 years ago)
C snape
Very friendly efficient service and I've been with Northwood for many years with absolutely no problems... Read more
17th Nov 2020 (4 years ago)
S Williams

Me and my partner viewed a property to let on the 15th Oct, we expressed our interest and asked for the application to proceed. We were sent the paperwork for the application the following day which we then spent the next 2 days (which was a weekend) filling in and sorting the guarantor. On the 18th which was a Sunday we by chance had another look at the house online only to see it was labelled as Let Agreed. My partner phoned on the Monday morning to find out what this was about as we were dropping off all the paperwork for the application later that day. The person he spoke to didn't have a clue as he worked in sales only so my partner phoned back a few hours later to speak to someone else who then said they had already let the house. We had no communication given to us that this had happened and find this very poor service from the agents. We don't mind losing out to others but all we ask for is honesty and communication. Regardless of any properties Northwood may advertise we will not return to them because of this. 1 star given but if I could give 0 I would.... Read more
Tenant
20th Oct 2020 (4 years ago)
R Thorne
We recently sold our property with Northwood Portsmouth's sales manager Mr Bell and he made the process as smooth as possible for us and gave a lot of support which was much appreciated as it was our first sale. Northwood made us feel comfortable and handled the brochure preperation, online listings and viewings very professionally and to a high standard. Would recommend to anyone in the area buying or selling a property.... Read more
Seller
12th Aug 2020 (4 years ago)
J Wilkie
We had various serious difficulties to overcome during our move, but Simon at Northwood was a brilliant support throughout. I can't recommend Northwood enough. A very good firm.... Read more
22nd Jul 2020 (4 years ago)
C Murphy
Jenni was fantastic at helping me and my partner start renting our first flat together. She was professional throughout, and was more than happy to answer any questions we had and was great at managing my anxiety - as it was our first time renting a flat!... Read more
Tenant
12th Jul 2020 (4 years ago)
O Wildey
Really appreciate the care that Gillian and Anita have taken in making sure all my questions are answered and any problems are solved. I’m responded to in excellent time and the follow up call backs really show how much they value their customers.
Gillian and Anita are most definitely a great asset to Northwood Portsmouth!... Read more
9th Apr 2020 (4 years ago)
R Brown
The sales manager Simon Bell has been marvellous. He has been courteous, very helpful and polite and always returned my calls. I can highly recommend Northwood Estate agents.... Read more
9th Mar 2020 (4 years ago)
A Fuller
Right from the first meeting to value the property up until the completion of the sale Northwood were excellent. Simon kept us informed of what was happening throughout the process and we were very happy with all aspects of the service provided. We would not hesitate to recommend Northwood to anyone thinking about selling a property. Thank you Simon and Northwoods.... Read more
Seller
20th Feb 2020 (4 years ago)
B Marsh
Really helpful and a positive experience ??... Read more
20th Feb 2020 (4 years ago)
K Henderson
Very helpful staff... Read more
12th Feb 2020 (5 years ago)
E Sinclair
Best experience with first time buying!
Simon talked us through everything that we didn’t understand and really went the extra mile with helping us get through a stressful time!
Couldn’t be happier if we didn’t have Simon to help my hair would of probably fallen out... Read more
Buyer
7th Feb 2020 (5 years ago)
K allison
Highly recommend Northwood and Simon has been so amazing! As first time buyers Simon has made us feel at ease and helped up through the whole process; explaining everything for us and answering all of our questions. I am so grateful to have had Simon with us through this process and cannot thank him enough!... Read more
Buyer
5th Feb 2020 (5 years ago)
J Wright
The minute we met with Simon we felt confident that not only we would sell our house, but that it would be as smooth a process as possible. It is always a stressful experience selling a house and moving, but Northwood were always in contact with us and helpful. Highly recommend their service!... Read more
Seller
20th Dec 2019 (5 years ago)
R Boy
Wonderful people lovely service... Read more
8th Dec 2019 (5 years ago)
S Hellyer
Amazing service from Simon as before, in my opinion the best in the area... Read more
24th Oct 2019 (5 years ago)
D Fisher
We sold through Northwood because of how comfortable we felt straight away with Simon. Thank you for the great service!!... Read more
Seller
21st Oct 2019 (5 years ago)
J Dickson
Great service from Simon and his team throuhgout my dealings with them.
Even after completion of my purchase they were still happy to put themselves out to help you with anything you need sorting.
Many thanks.... Read more
Buyer
7th Oct 2019 (5 years ago)
B Hawkins
Quick and easy process to move in. Viewed the flat and moved in within 10 days.
Very understanding that i needed to move in very quickly and were very helpful.... Read more
Tenant
26th Sep 2019 (5 years ago)
B Brown
I couldn't recommend Simon and the team at Northwood Drayton enough for helping me and my family in selling and buying properties in the city of Portsmouth.
Simon gave us excellent advice and guidance, and continued help and support throughout the whole process. This made us feel assured and happy with the decision in choosing Northwood as our estate agent.... Read more
Seller
14th Aug 2019 (5 years ago)
A Hounsham
Northwood has just sold my house. They found a buyer quickly, and kept me informed on the progress of the sale. Simon was always friendly and helpful. I would recommend them.... Read more
Seller
6th Aug 2019 (5 years ago)
A Young
Northwood have provided and excellent service, both in managing the letting of my property, then later with a quick and hassle free sale of my property. I would certainly return if I had need of their services again, and would absolutely recommend them in managing a rental property especially in my circumstances of not living close enough to do so myself!... Read more
Landlord
3rd Aug 2019 (5 years ago)
P Gardiner
We bought our house some years ago via Northwoods and have had a subsequent revaluation provided by them. On both occasions they have been thoughtful and helpful and it was indeed our experience as a buyer that led to us dealing with them again recently. Whilst ultimately they are working for the seller, they have balanced this requirement with a clear consideration of the needs of the buyers as well. They are proactive and thorough and an office we believe we can depend on. I have no hesitation in recommending them to others, whatever side of the fence you are on. Whilst some have a bad reputation, Northwoods are a credit to the profession.... Read more
Buyer
23rd Jul 2019 (5 years ago)
L Lewis
I would happily recommend Northwood Estate Agents to anyone who is selling a property. My brother and I had to sell our late grandmother's house and Simon was very understanding of the fact we weren't just selling a house, but a much loved family home with many memories attached to it. Simon gave us a realistic valuation and we were very happy with the final sale price. Throughout the whole process Simon was helpful, never pushy and no matter what questions I had, Simon always to the time to answer them. This was the first time we had sold a property and Simon made the whole process very straightforward and as stress free as possible. Thank you to Simon and the team for making the whole process a positive experience.... Read more
Seller
24th Jun 2019 (5 years ago)
B Sosna
April is really helpful, everything's explained perfect, no problems.... Read more
21st May 2019 (5 years ago)
C Dunne
April Hanlon helped us move in to our new home and she was an absolute star! Very professional, friendly & so helpful. Could not recommend her enough!! Thank you so Much x... Read more
3rd May 2019 (5 years ago)
V Jeeves
Excellent move in from Northwood with April! Felt confident with our move in.... Read more
Tenant
3rd May 2019 (5 years ago)
R Phillippi
I contacted Simon, who was friendly and approachable and helped me solve what was quite a difficult problem. I would certainly use Northwood for selling my home.... Read more
Seller
24th Apr 2019 (5 years ago)
S Burn
Absolutely seamless: quick sale, cat friendly agents. I have been delighted with the service of Harriet and Simon in particular and have every confidence and trust in them. The flat was only on the market for three weeks before an offer has been accepted and they have kept me updated and answered all my questions within hours. Highly recommended.... Read more
Seller
3rd Apr 2019 (5 years ago)
D martin
April was very helpful and friendly, and nothing was too much trouble,... Read more
29th Mar 2019 (5 years ago)
Victoriaxxx
April has helped me moving in and she has been amazing great help... Read more
Tenant
29th Mar 2019 (5 years ago)
P goel
Overall nice experience with Northwood. April has been very helpful in getting quicker turnaround. Thanks!... Read more
22nd Mar 2019 (5 years ago)
L Chapman
Very lovely , very helpful , always cheerful , answered all of our questions. Very formal and friendly.... Read more
22nd Mar 2019 (5 years ago)
E Mtimbusya
April was a lovely person to deal with and I am very happy with my flat.????????????... Read more
Tenant
8th Mar 2019 (5 years ago)
S Harrison
Northwood is an amazing estate agents and some key staff members are very good. For example April and Samual have dealt with us very well and have gone above and beyond to help us out. Thank you very much... Read more
1st Mar 2019 (5 years ago)
P Beer
April has been extremely helpful and her knowledge of properties has been amazing.highly recommend April to anyone.thank you for finding us a perfect home.... Read more
Buyer
22nd Feb 2019 (5 years ago)
M Lawrence
Thank you Janine for helping us today, most helpful x... Read more
2nd Feb 2019 (6 years ago)
N Jones
Very friendly,excellent estate agents April has helped us from start to finish made it run very smooth and easy keeping us updated and explaining what is happening. Thank you for all your help.... Read more
19th Jan 2019 (6 years ago)
S Clark
April. Is very helpful. Always returns calls promptly. Answers any questions or queries with helpful and honest answers. Would definatly recommend.... Read more
19th Jan 2019 (6 years ago)
D smith
Brilliant service fast and very helpful... Read more
15th Jan 2019 (6 years ago)
Annette
An efficient and trouble free letting experience with April & Samuel... Read more
Landlord
12th Jan 2019 (6 years ago)
B Stait
Simon and the team at Northwood Cosham were fantastic with our purchase. They were honest and open with us all the way, and Simon worked hard to keep the momentum of the sale going. It was only as we approached completion did we really understand how much effort he had put in! First class service, thank you.... Read more
Buyer
16th Dec 2018 (6 years ago)
N O'Harrow
April was very professional and friendly, she was very knowledgable on the property and any questions that we had. I would definitely recommend Northwood estate agents to any of my friends looking for a new home due to April’s service as it was an easy experience for me and my partner.... Read more
13th Dec 2018 (6 years ago)
R Harper
April is our letting agent from Northwood, Portsmouth. Fantastic service, happy to help, would recommend Her and the Northwood Team to anyone looking to rent or buy a property.... Read more
Landlord
12th Dec 2018 (6 years ago)
S Robinson
Very professional helpful and quick Sam sorted everything out at record speed very satisfied and would recommend... Read more
10th Dec 2018 (6 years ago)
C Parrett
April was really friendly and welcoming, and kept us at ease with everything. She explained everything in detail checking everything along the way and was really helpful. Nice and genuine... Read more
27th Nov 2018 (6 years ago)
S greenland
April was so friendly and curtious. Her professional attitude is outstanding and would highly recommend her to anyone.... Read more
27th Nov 2018 (6 years ago)
K Riley
Many thanks April for all your help... Read more
22nd Nov 2018 (6 years ago)
G Meza
She was lovely and helped us a lot during the process. We would recommend her without a doubt :)... Read more
17th Nov 2018 (6 years ago)
J Cordina
Brilliant Staff. They always did their best during my tenancy to solve any problems that were ongoing. Always sent professionals and followed through. Checkin and Checkout was seamless. Recommend them for sure !... Read more
Tenant
8th Nov 2018 (6 years ago)
J Vickery
Has been a pleasure renting from Northwood.... Read more
Tenant
5th Nov 2018 (6 years ago)
B Joseph
Fantastic service from the team at Northwood (Drayton.)
Both helpful and knowlegable from the off and maintained great communication throughout.
Will be sure to use them again in the future (hopefully 20 yrs time though.)... Read more
20th Oct 2018 (6 years ago)
J Carlin
I have used Northwood for both managing my property as a rental and then selling. They have been fantastic and made the whole process easy and as stress free as possible. Would highly recommend them.... Read more
Seller
11th Oct 2018 (6 years ago)
L Templewicz
I am really happy with the service, communication with April and her showing of the rented property. I would recommend her and her agency to everyone.... Read more
Tenant
4th Oct 2018 (6 years ago)
K Hardy
I rented through Northwood for 7 years and during that time I had no issues with them or their service. Gillian Wakeford in particular usually dealt with my queries/moans! She was always really friendly on the phone and willing to help. I cannot recommended Gillian and the team at Northwood enough.... Read more
Tenant
1st Oct 2018 (6 years ago)
C Taylor
Very happy with viewing and move in carried out by April. Very helpful, and turned around move in very quickly. Hope to keep using Northwood in future.... Read more
Tenant
1st Oct 2018 (6 years ago)
B Conaghan
As first time buyers Northwood really helped us feel comfortable during the process. Simon is amazing and kept us updated throughout, more so than our solicitor!!! Would 100% recommend Northwood to anyone.... Read more
Buyer
27th Sep 2018 (6 years ago)
D Shahid
Thank you Samuel for helping me out. Making things easier quickly and efficiently.
Thanks Northwood and Samuel Cheers!... Read more
3rd Sep 2018 (6 years ago)
W Harley
A big Thank You to Simon & Harriet for making our move easy and NOT stressful. Very helpful and professional and always kept updated. Would definitely recommend Northwood.... Read more
1st Sep 2018 (6 years ago)
K Palmer
Had a viewing with one of the ladies from this branch and she was a pleasure to deal with from start to finish. April was professional and understanding of our difficult situation and very accommodating to our needs. Highly recommendable company and would definitely use again... Read more
17th Aug 2018 (6 years ago)
L Scattergood
Great company to deal with, very helpful people, and a special thank you to Janine for helping us with our move, would highly recommend Northwood to all my friends and family.... Read more
3rd Aug 2018 (6 years ago)
B Godfrey
Would just like to leave a quick thank you to Janine, your advice was appreciated. Many thanks.... Read more
26th Jul 2018 (6 years ago)
M Krasteva
Thank you to April, everything was quick and on time! Excellent service, thank you!... Read more
23rd Jul 2018 (6 years ago)
A Karapatis
Can't thank Janine enough, locked myself out of my apartment and she was round within 5 minutes to let me in. First class service from Northwood and its staff.... Read more
18th Jul 2018 (6 years ago)
Y Egge
We are really happy with April's Service. We had a small time frame to move in and she was so helpful and quick. Thank you... Read more
4th Jul 2018 (6 years ago)
L Constable
I have been using Northwood for some years to rent out my house, I am very happy with the service I receive from Gillian who looks after my property.I would recommend if you want no hassle’s when renting as Northwood take care of everything.... Read more
Landlord
26th Jun 2018 (6 years ago)
D Dibb
I’ve been renting through Northwood for a number of years. The girls in the office are always polite, helpful and knowledgable. I deal with Gillian on a regular basis who is a credit to the company, she comes back to me quickly and is always happy to help. I’ve reccomended some friends who have also been happy with the service.... Read more
Tenant
26th Jun 2018 (6 years ago)
C Hodgson
Thank you to Samuel and April for all your help, from start to finish, they have been very professional and very friendly at the same time....thank you again guys ...would highly recommend Northwood to our friends.... Read more
21st Jun 2018 (6 years ago)
L Hopkins
Would just like to thank Northwood for making our letting experience hassle free, and a big thank you to Janine for sorting out the few issues we had, it was always a pleasure dealing with you.... Read more
Tenant
16th Jun 2018 (6 years ago)
C McLaughlin
I’ve been renting my property out with Northwood for a few months and I would like to credit the lettings management team in particular Janine for managing my property so well. Thank you for all your hard work.... Read more
Landlord
11th Jun 2018 (6 years ago)
A chapman
Really professional service, Gillian was really helpful and friendly... made moving so easy. I recommend Northwood and wouldn’t hesitate to use them in the future. Thank you.... Read more
11th Jun 2018 (6 years ago)
C Hutton
I congratulate Simon Bell at Northwood for his excellent service, advice and professionalism. Importantly, we were kept informed of progress or problems in a timely manner every step of the way during the sale of our house. We had a good rapport throughout the process, and thought he was honest, friendly and straight-talking, (with a good gentle sense of humour) all of which was a comfort. I would not hesitate to recommend Simon and Northwood.... Read more
Seller
31st May 2018 (6 years ago)
B Hutton
Thank you Simon Bell and team at Northwood for your wonderful assistance in helping us to sell our property.... Read more
Seller
25th May 2018 (6 years ago)
H Rodger
Big thanks to Simon and Harriet for the smooth purchase of a lovely property - the great communication throughout was much appreciated :-)... Read more
Buyer
22nd May 2018 (6 years ago)
P LTD
Love the atmosphere!! Everyone is smiling and helpful highly recommend... Read more
18th May 2018 (6 years ago)
E Wilkinson
Having been working Germany for the last 5 years my property has been rented out with Northwood and It has been a really good experience for me.
At first i was nervous having never been a landlord before but was reassured that my property was in good hands and would be looked after, and this is exactly what happened. Sure it can be a little frustrating when the boiler needs repairing or there is a leak that needs fixing, but these things had to be done if i wanted to keep a good tenant.
My rent was always paid to me on time and the people at Northwood always replied in a timely fashion when I needed their advice. I am now moving back into my home, but if i ever rent it out again, Northwood will be the agent i choose. Thanks again, Emily x... Read more
Landlord
17th May 2018 (6 years ago)
S C
Worst Letting Agent i have ever used for my property.
Was supposed to be fully managed, and they did next to nothing.
A complete headache, rude and liars.
The steady stream of idiots they put in my property cost me a fortune.
Find a better agent.... Read more
Landlord
13th May 2018 (6 years ago)
N Thomas

went in to the office on Sat, the lady were very rude and bad attitude, I would say the company’s impression has been ruin by the way how she deals with customers, I would never recommend anyone to this company. A letting agent does not mean you have right to be rude !
We do understand checking the ID and immigrant status is very important, however the attitude is more important, the lady on the day was very rude, she thought she has power to talk people down as she can decide who she can rent the property to, you should check the CCTV, you can see how was her attitude when we just walked in , her facial impression was not friendly , arrogant and rude. the way she talked to us even our daughter can sense that she is rude. I believe no one can accept the attitude, no one! We dont understand why another letting agent in town can do professional jobs which see everyone is equal , no discrimination , to give us advised and we have our home now (which is happily received 6 months rent in advanced and satisfied reference , that was what we putting the offer to her)I would say I would never recommend anyone to your company , never ever !... Read more
26th Apr 2018 (6 years ago)
A Maidens
Staff very helpfull... Read more
18th Mar 2018 (6 years ago)
S Challen
I've rented a property from Northwoods & found them to be really good. They communicate well & promptly & unlike some other estate agents I've used in the past are not at all demeaning to tenants. I'd happily recommend them... Read more
Tenant
10th Dec 2017 (7 years ago)
J Brown
I would just like to say how impressed I was with the service of Simon Bell, when he came to my property yesterday to carry out a market appraisal. He is a very pleasant, obliging and helpful gentleman and I cannot thank him enough for his speedy attention to my request.... Read more
Seller
6th Apr 2017 (7 years ago)
R Hellier
Simon visited our property to give us a valuation (although we are not as yet considering moving). He was most courteous & helpful taking the trouble to explain the pros & cons of the current marketplace.... Read more
5th Apr 2017 (7 years ago)
E TELLA
Unfortunately last night I locked myself out of my flat, so I contacted Northwood, and although it was after they had closed, Simon was more than happy to collect the key from the office, and then come down and let me in. Really pleased with the service.... Read more
Tenant
22nd Dec 2016 (8 years ago)
M Fleming
Don't rent your property out with this lot as you will regret it. Lack of care, no service (you will be ignored) and your house will not be maintained and will be handed back in a dirty condition with damage that will not be repaired or correctly compensated.
AVOID!!!... Read more
Landlord
24th Nov 2016 (8 years ago)
N Skitt
Recently moved in to the area and I thought it would be a nightmare as we were having to do everything long distance but Northwood were amazing. Nothing was too much trouble for them and they kept us updated the whole way. They were great at organising viewings for us so we could fit in as much as possible. Guy called Simon took care of everything and was so helpful. Would absolutely use them again... Read more
19th Jul 2016 (8 years ago)
N Meadows
Simon recently sold a property for us that was rented out. He kept us informed all the way through the process, and the sale completed just after our tenants moved out, meaning we weren't out of pocket. Everything was handled brilliantly and I would use Northwood again without a second thought.... Read more
Seller
18th Jul 2016 (8 years ago)
J Wylie
I have just bought my new house through Northwood, and they were great. Right from the first viewing to getting the keys, Simon was really helpful, very approachable and he always had time to talk. When i come to sell, i will definitely use Northwood.... Read more
Buyer
18th Jul 2016 (8 years ago)
N Hamm
I have dealt with a few estate agents over the years, but none as professional as Northwood. Having recently sold my home with them i found them to be very reliable, always on time for appointments, and always kept me up to date. I would highly recommend them.... Read more
Seller
17th Jul 2016 (8 years ago)
D Watermark
Have used Northwood for number of years now and have found the service they provide is excellent. I use their Guaranteed rent scheme which I would recommend for any Landlord. Keep up the good work. D... Read more
Landlord
8th Feb 2016 (9 years ago)
D madej

Terrible attitude to the customer
I booked the viewing last week for today, 15:15 for property in St. Joseph's Court, Portsmouth. At 15:10 I called the agency to confirm that someone is coming and nobody forgot about the viewing - like it happens with other agencies.
The conversation was:
Me: Hello, I have a viewing...Just wanted to ask if somebody will be coming?
The lady on the phone: It is not 15:15 yet.
It shut my mouth, I would expect at least 'oh, my colleague is on her way'.
Anyway, these are just my expectations.
So, yes,the agent arrived right on time (very appreciated, first agent who came on time). But whats the point of coming if the agent...didnt have the key to enter the front door. She said, she thought she has them. She didnt. So she called another agent to check if tenant is in the flat to let us in. We were standing outside, in cold, waiting for an answer. It appeared that nobody is in the flat to let us in. The agent turned to us that in this situation she will have to reschedule the viewing! Are you kidding me? We took specially day off for this viewing, coming from another city, paying for our travel to get there and to be told that the agent, whose aim of the job was to enter and show us the house - may not enter the house for pre-booked viewing.
So what is the sense of your work? Wasting not only our time but your time, your petrol and whats the most surprising for me - losing customer?... Read more
3rd Feb 2016 (9 years ago)