Extremely efficient and professional
Customer service is diabolical!
I was trying to buy a house, they regularly cancelled viewings When I was outside the property, insisted I used quotes from their builders which took two weeks, and when I called to chase the person dealing was never available (at times I even heard them say, tell them I'm out the office).
When I got a quote for work needed in the property (to factor into the purchase price) they claimed a builder went out, but when I called him he hadn't, and the figure they made up was 2000 less than what the work cost!
I'm just thankful as a buyer I didn't have to pay them, I just felt sorry for the seller as they made buying the house a very long process!
Stay away! They are all extremely rude and made the house buying process very stressful!
April was very professional and friendly, she was very knowledgable on the property and any questions that we had. I would definitely recommend Northwood estate agents to any of my friends looking for a new home due to April’s service as it was an easy experience for me and my partner.
Worst Letting Agent i have ever used for my property.
Was supposed to be fully managed, and they did next to nothing.
A complete headache, rude and liars.
The steady stream of idiots they put in my property cost me a fortune.
Find a better agent.
I have been using Beals services for quite a while now and have in no way been anything but astounded with regards to their service which I believe to be valuable, reliable and hugely professional. They return any phone calls at the very first achievable opportunity; keep you totally educated of any progress with discovering tenants, undertaking maintenance, etc and are willing to counsel on all aspects of property letting very often researching the ideal deals for insurance, etc. They are lovely and welcoming anytime you visit the office offering drinks and assistance on all aspects of letting and no matter how busy they are, they always freely give their time. I have recommended them on several occasions, both to prospective landlords and to tenants and I am very pleased to continue to do so due to the excellent service which they dependably provide.opportunity; keep you fully informed of any progress with finding tenants, carrying out repairs and so forth. They are willing to advise on all aspects of property letting very often researching the best deals for insurance, etc. They once completely oversaw the refurbishment of my property while I was abroad including plastering, decorating throughout and fitting a new kitchen and bathroom - all to the highest standard and using very professional workmen. They are friendly and welcoming whenever you visit the office offering refreshments and advice on all aspects of letting and no matter how busy they are they always give freely of their time. I have recommended them on several occasions, both to prospective landlords and to tenants and I am very pleased to continue to do so.
Not a great experince with beals in all honesty. The fees are too high and the staff is not understnading or friendly.
Matt has been so patient and extremely helpful throughout the sale of my property. In fact he sold it in 6 days which I was over the moon about. I feel I can call him whenever I have a question and he also responds quickly with answers and often reassurance as I’m such a worrier. Matt has been informative, professional and is extremely dedicated to ensuring I have had a smooth process with my move. I highly recommend Matt and the services he offers.
Such a fantastic agency. So simple and so friendly. Couldn’t have asked for a more straight forward easy process from start to finish. Would highly recommend them :D