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  1. Home
  2. BUTLERS - Sutton
BUTLERS - Sutton Logo

BUTLERS - Sutton

Opens Monday at 9:00am
18 Sutton Plaza, Sutton, SM1 4FS
Butler’s was founded with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of buying and selling seamless and enjoyable. After all, moving home can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations for your sale or purchase – and then provide the sort of service we’d want ourselves.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

BUTLERS - Sutton Reviews (145)

Have you used this agent?
  1. 99% 5/5 Stars
    99%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 1% 1/5 Stars
    1%

H P

5/5 Stars
Dominic, Joanna, Hayleigh and the sales team at Butler's are the best I have worked with during the process of selling my property in SM2 this year. Knowledgeable, smart, friendly, clear and straight communicators, I would HIGHLY recommend them and definitely use them in the future. Excellent service. Thanks Butler's!... Read more
10th Jul 2024 (17 days ago)

Sharon

5/5 Stars
If you want to be treated with respect and you want proactivity and honest responses then Butlers and all the staff will deliver this in abundance. We experienced an incredibly long, drawn out sale of a property due to the inefficiency and complete lack of competence of a number of solicitors and managing agents involved in our transaction. Throughout the whole process Dominic, Joanna and Hayley, without fail, did more to keep us informed than any of the other parties. Butlers truly are the ‘thoughtful’ agents they say they are. Lovely people who genuinely care and know the true meaning of excellent customer service. I wouldn’t use anyone else.... Read more
11th Jun 2024 (7 weeks ago)

Anonymous Homeseller

5/5 Stars
Dom was excellent and very personable. He always came to you for meetings and you never felt rushed. All the girls we worked with were professional, friendly and had excellent communication. We got a lot of viewings for the property and felt well looked after.... Read more
6th Jun 2024 (7 weeks ago)

A H

5/5 Stars
Butlers have been incredible. We came to them for advice after going through a round of trying to sell our flat which fell through due to circumstances we could not control. We were down on our luck and Dom visited us and laid out our options in a clear and matter of fact way but also gave us hope. Where it took us a year to get an offer on our flat through a previous estate agent, Butlers managed to get us an offer in a month. Thanks to the entire team - Dom, Hannah and Joanna but special mention to Hayleigh who drove our sale through to the end. The thing that Butlers do so well is their level of communication. Every team member knew exactly who I was when I called the office. Hayleigh was on it when it came to chasing all aspects of the sale, whether that be speaking to us, the buyer or the solicitors. On top of this, she was incredibly kind and empathetic of our situation and made the whole process entirely painless. She was easy to get in touch with by email and phone and really reactive when things came up that needed to be sorted. Butlers also have an online portal where you can see when your viewings are and what the feedback is. You can also track where everyone is in the sales process which is incredibly helpful as selling can be so stressful. The transparency that Butlers provide is incredibly helpful. I would recommend Butlers to anyone who is looking to buy or sell. Not only is their communication second to none, they are also empathetic and compassionate but most of all, they have a positive mindset. The comparison to other experiences we have had with other estate agents is off the charts. Thanks to everyone at Butlers for shepherding us through to the next phase of our life!... Read more
27th May 2024 (9 weeks ago)

D Durand

5/5 Stars
Dom, Hayleigh and the team were just brilliant. Very professional from first contact to completion! Hayleigh helped overcome a good few obstacles and made the whole process so much easier/stress free. I can highly recommend Butler's as they were exceptional!... Read more
21st May 2024 (10 weeks ago)

F Silva

5/5 Stars
I can’t thank enough Butlers for their amazing work. They are just amazing from beginning to the end. Buying a property is super stressful, but their whole team made the process a lot smoother. And I want say a special thanks to Hayleigh, honestly the most sweet and helpful person I ever met, doesn’t matter what was the issue or question she would always be on it, she always made sure we would get all the answers, so we could know what was happening throughout the entire process. I have been in this process before, and I always had to chase people to get some answers and was not smooth at all. I definitely recommend everyone, if you want to have an amazing experience buying/selling this is the right agency for you... Read more
12th May 2024 (11 weeks ago)

L C

5/5 Stars
I have had an amazing experience with Hayleigh ! Hayleigh responded so quickly to every enquiry I had and kept me in the loop at all times! She’s such a lovely person also! Hayleigh has made my first time buying experience stress free! Hayleigh was also super honest about everything to do with the property and was really patient with me when I was deciding between two properties. The thing that made my experience so good was likely the communication being so easy with Hayleigh! If you go with butlers and can request someone definitely ask for Hayleigh!... Read more
11th May 2024 (11 weeks ago)

T Astley

5/5 Stars
Honestly can’t recommend Butlers enough, Dom and the team are fantastic! From the moment Dom first come round, we knew he was the right person to trust in selling our property. We were sold on his vision, his values and felt his approachable and friendly style was refreshing in the estate agent industry when compared to others we’d encountered. Needless to say, with Dom’s hands on approach and his helpful and hardworking team – we sold our property and we couldn’t praise Butlers enough. Would highly recommend them to friends and family and we’ll definitely use them again.... Read more
10th May 2024 (11 weeks ago)

G Flack

5/5 Stars
We cannot rate Butler's Estate Agents highly enough. The whole process of listing our house on the market to the completion date was undertaken in a friendly and professional and manner. We were able to view each individual aspect of selling via the portal and the whole team were always on hand to answer any queries swiftly and efficiently. We would definitely use Butler's again in the future. In particular, a special thanks to Hayleigh who went over and above to ensure a smooth sale.... Read more
7th May 2024 (12 weeks ago)

Graham

5/5 Stars
First rate service from Butlers on my recent property sale. The whole team were fantastic and were always on top of the entirety of the chain whilst other agents seemed somewhat clueless in comparison. Would not hesitate to recommend and use for any future sales.... Read more
6th May 2024 (12 weeks ago)

J Ip

5/5 Stars
This being our first home purchase in the UK, we've encountered a hiccup in the property chain, which seems to be a common occurrence. I'd like to express my gratitude to Butler’s team, especially to Joanna, for her efforts in resolving problems and for her work in aligning people within the chain, which allowed us to complete the process before the end of our existing rental contract. Despite the exhaustive nature of the process, we find warmth, ease, and comfort in communicating with Joanna, as well as in receiving her weekly updates over the past few months.... Read more
6th May 2024 (12 weeks ago)

L Roberts

5/5 Stars
Thanks to Butlers for their excellent service from start to finish. From our first meeting with them at my father's apartment, to the day we completed the sale of the same, they've kept us informed every step of the way, and provided a totally professional & wonderful service. The whole team are helpful, friendly, and go that extra mile to deliver the best service you can get. I would highly recommend them to anyone looking for a great service selling your property.... Read more
2nd May 2024 (12 weeks ago)

K Peters

5/5 Stars
Have finally exchanged on our property. A huge thank you to the team at Butlers especially Joanna. Who kept us informed every step of the way. Highly recommend anyone thinking of selling their property to contact Butlers... Read more
26th Apr 2024 (13 weeks ago)

Anonymous Homeseller

4/5 Stars
Handled very nicely with butlers. Accommodated communication style for me.... Read more
8th Apr 2024 (16 weeks ago)

H Hui

5/5 Stars
I urgently needed to rent a property due to personal reasons, and Tom has been incredibly helpful, efficient, and reliable throughout the entire process. He confirmed the offer on Saturday, and thanks to his dedication, we're able to move in the coming Wednesday, which is in 2-3 working days only. Tom even went above and beyond by working on a Sunday to facilitate the entire process. I'm extremely grateful to have met him. :)... Read more
19th Mar 2024 (19 weeks ago)

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