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  1. Home
  2. BUTLERS - Sutton
BUTLERS - Sutton Logo

BUTLERS - Sutton

18 Sutton Plaza, Sutton, SM1 4FS
Butler’s was founded with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of buying and selling seamless and enjoyable. After all, moving home can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations for your sale or purchase – and then provide the sort of service we’d want ourselves.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed

View all details

BUTLERS - Sutton Reviews (153)

Have you used this agent?
  1. 99% 5/5 Stars
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  2. 1% 4/5 Stars
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  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 1% 1/5 Stars
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All (153)
Seller (74)
Buyer (26)
Landlord (0)
Tenant (1)
General (52)

Anonymous Homeseller

5/5 Stars
Bulters have been incredible with communication and very helpful would definitely recommend... Read more
Seller
17th Dec 2024 (6 weeks ago)

Anonymous Homeseller

5/5 Stars
Butlers were brilliant from start to finish. Friendly and helpful staff, made everything easy for me and the communication throughout was excellent. Sold my Property from the first day of viewing, would have no hesitation in recommending them.... Read more
Seller
19th Nov 2024 (10 weeks ago)

Anonymous Homeseller

5/5 Stars
Butlers are very professional and made the process very easy. Always keep in contact with you and answer your queries. I would definitely recommend Butlers to other buyers and sellers.... Read more
Seller
8th Oct 2024 (16 weeks ago)

C Farell-Rey

5/5 Stars
Excellent service. All staff were so helpful and more like friends than an agency.... Read more
2nd Oct 2024 (17 weeks ago)

E Goldsmith

5/5 Stars
We recently sold our house in SM1 with Butler's and would recommend them. They demonstrated good local knowledge and a thought out pricing and sales strategy. They were also able to get everything done to list the property and book viewings quickly, and followed through on everything they said they would. Our sale was mainly handled by Joanna, who was very responsive, reassuring, strategic and assertive when needed when other parts of the chain were being difficult. Her approach made a stressful experience much more manageable. Other members of the team we dealt with were also helpful and professional throughout.... Read more
Seller
4th Sep 2024 (21 weeks ago)

Anonymous Homeseller

5/5 Stars
Butlers provide a very personal and human experience and you're treated with care, rather than someone in a large system. Would and have recommended to others.... Read more
Seller
1st Sep 2024 (21 weeks ago)

Anonymous Homeseller

5/5 Stars
Butlers were great the very beginning. Very pleased we went with them!... Read more
Seller
30th Jul 2024 (5 mo. ago)

H Osullivan

5/5 Stars
Excellent service. Kept me fully updated throughout our sale. Very friendly and knowledgeable. Quick and efficient staff that genuinely care. 5*... Read more
Seller
17th Jul 2024 (6 mo. ago)

H P

5/5 Stars
Dominic, Joanna, Hayleigh and the sales team at Butler's are the best I have worked with during the process of selling my property in SM2 this year. Knowledgeable, smart, friendly, clear and straight communicators, I would HIGHLY recommend them and definitely use them in the future. Excellent service. Thanks Butler's!... Read more
Seller
10th Jul 2024 (6 mo. ago)

Sharon

5/5 Stars
If you want to be treated with respect and you want proactivity and honest responses then Butlers and all the staff will deliver this in abundance. We experienced an incredibly long, drawn out sale of a property due to the inefficiency and complete lack of competence of a number of solicitors and managing agents involved in our transaction. Throughout the whole process Dominic, Joanna and Hayley, without fail, did more to keep us informed than any of the other parties. Butlers truly are the ‘thoughtful’ agents they say they are. Lovely people who genuinely care and know the true meaning of excellent customer service. I wouldn’t use anyone else.... Read more
Seller
11th Jun 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
Dom was excellent and very personable. He always came to you for meetings and you never felt rushed. All the girls we worked with were professional, friendly and had excellent communication. We got a lot of viewings for the property and felt well looked after.... Read more
Seller
6th Jun 2024 (7 mo. ago)

A H

5/5 Stars
Butlers have been incredible. We came to them for advice after going through a round of trying to sell our flat which fell through due to circumstances we could not control. We were down on our luck and Dom visited us and laid out our options in a clear and matter of fact way but also gave us hope. Where it took us a year to get an offer on our flat through a previous estate agent, Butlers managed to get us an offer in a month. Thanks to the entire team - Dom, Hannah and Joanna but special mention to Hayleigh who drove our sale through to the end. The thing that Butlers do so well is their level of communication. Every team member knew exactly who I was when I called the office. Hayleigh was on it when it came to chasing all aspects of the sale, whether that be speaking to us, the buyer or the solicitors. On top of this, she was incredibly kind and empathetic of our situation and made the whole process entirely painless. She was easy to get in touch with by email and phone and really reactive when things came up that needed to be sorted. Butlers also have an online portal where you can see when your viewings are and what the feedback is. You can also track where everyone is in the sales process which is incredibly helpful as selling can be so stressful. The transparency that Butlers provide is incredibly helpful. I would recommend Butlers to anyone who is looking to buy or sell. Not only is their communication second to none, they are also empathetic and compassionate but most of all, they have a positive mindset. The comparison to other experiences we have had with other estate agents is off the charts. Thanks to everyone at Butlers for shepherding us through to the next phase of our life!... Read more
Seller
27th May 2024 (7 mo. ago)

D Durand

5/5 Stars
Dom, Hayleigh and the team were just brilliant. Very professional from first contact to completion! Hayleigh helped overcome a good few obstacles and made the whole process so much easier/stress free. I can highly recommend Butler's as they were exceptional!... Read more
21st May 2024 (8 mo. ago)

F Silva

5/5 Stars
I can’t thank enough Butlers for their amazing work. They are just amazing from beginning to the end. Buying a property is super stressful, but their whole team made the process a lot smoother. And I want say a special thanks to Hayleigh, honestly the most sweet and helpful person I ever met, doesn’t matter what was the issue or question she would always be on it, she always made sure we would get all the answers, so we could know what was happening throughout the entire process. I have been in this process before, and I always had to chase people to get some answers and was not smooth at all. I definitely recommend everyone, if you want to have an amazing experience buying/selling this is the right agency for you... Read more
Buyer
12th May 2024 (8 mo. ago)

L C

5/5 Stars
I have had an amazing experience with Hayleigh ! Hayleigh responded so quickly to every enquiry I had and kept me in the loop at all times! She’s such a lovely person also! Hayleigh has made my first time buying experience stress free! Hayleigh was also super honest about everything to do with the property and was really patient with me when I was deciding between two properties. The thing that made my experience so good was likely the communication being so easy with Hayleigh! If you go with butlers and can request someone definitely ask for Hayleigh!... Read more
Buyer
11th May 2024 (8 mo. ago)

T Astley

5/5 Stars
Honestly can’t recommend Butlers enough, Dom and the team are fantastic! From the moment Dom first come round, we knew he was the right person to trust in selling our property. We were sold on his vision, his values and felt his approachable and friendly style was refreshing in the estate agent industry when compared to others we’d encountered. Needless to say, with Dom’s hands on approach and his helpful and hardworking team – we sold our property and we couldn’t praise Butlers enough. Would highly recommend them to friends and family and we’ll definitely use them again.... Read more
Seller
10th May 2024 (8 mo. ago)

G Flack

5/5 Stars
We cannot rate Butler's Estate Agents highly enough. The whole process of listing our house on the market to the completion date was undertaken in a friendly and professional and manner. We were able to view each individual aspect of selling via the portal and the whole team were always on hand to answer any queries swiftly and efficiently. We would definitely use Butler's again in the future. In particular, a special thanks to Hayleigh who went over and above to ensure a smooth sale.... Read more
Seller
7th May 2024 (8 mo. ago)

Graham

5/5 Stars
First rate service from Butlers on my recent property sale. The whole team were fantastic and were always on top of the entirety of the chain whilst other agents seemed somewhat clueless in comparison. Would not hesitate to recommend and use for any future sales.... Read more
Seller
6th May 2024 (8 mo. ago)

J Ip

5/5 Stars
This being our first home purchase in the UK, we've encountered a hiccup in the property chain, which seems to be a common occurrence. I'd like to express my gratitude to Butler’s team, especially to Joanna, for her efforts in resolving problems and for her work in aligning people within the chain, which allowed us to complete the process before the end of our existing rental contract. Despite the exhaustive nature of the process, we find warmth, ease, and comfort in communicating with Joanna, as well as in receiving her weekly updates over the past few months.... Read more
Buyer
6th May 2024 (8 mo. ago)

L Roberts

5/5 Stars
Thanks to Butlers for their excellent service from start to finish. From our first meeting with them at my father's apartment, to the day we completed the sale of the same, they've kept us informed every step of the way, and provided a totally professional & wonderful service. The whole team are helpful, friendly, and go that extra mile to deliver the best service you can get. I would highly recommend them to anyone looking for a great service selling your property.... Read more
Seller
2nd May 2024 (8 mo. ago)

K Peters

5/5 Stars
Have finally exchanged on our property. A huge thank you to the team at Butlers especially Joanna. Who kept us informed every step of the way. Highly recommend anyone thinking of selling their property to contact Butlers... Read more
Seller
26th Apr 2024 (8 mo. ago)

Anonymous Homeseller

4/5 Stars
Handled very nicely with butlers. Accommodated communication style for me.... Read more
Seller
8th Apr 2024 (9 mo. ago)

H Hui

5/5 Stars
I urgently needed to rent a property due to personal reasons, and Tom has been incredibly helpful, efficient, and reliable throughout the entire process. He confirmed the offer on Saturday, and thanks to his dedication, we're able to move in the coming Wednesday, which is in 2-3 working days only. Tom even went above and beyond by working on a Sunday to facilitate the entire process. I'm extremely grateful to have met him. :)... Read more
Tenant
19th Mar 2024 (10 mo. ago)

J Skeet

5/5 Stars
Excellent experience, brilliant team, my house was sold for almost the asking price within 10 days of being placed with Butlers. Every step of the way you are kept informed . Thank you Dom, Joanne, Hayley and team... Read more
Seller
15th Mar 2024 (10 mo. ago)

Anonymous Homeseller

5/5 Stars
Excellent and recommendable .... Read more
Seller
21st Feb 2024 (11 mo. ago)

M suarez

5/5 Stars
I cannot recommend this agency enough, every one there was so professional, reliable and always responsive. Make yourself a favour and choose this team for any enquiry you might have. Hayleigh I cannot thank you enough for the excellent work you did, I couldn't be happier.... Read more
10th Feb 2024 (11 mo. ago)

Natasha

5/5 Stars
By far the best estate agents I’ve ever encountered. Professional, friendly and genuine right from the beginning. A special thank you to Joanna, she was amazing throughout, I don’t think our sales and purchase would have gone through without her! Would highly recommend!... Read more
Seller
30th Jan 2024 (11 mo. ago)

R Sinha

5/5 Stars
I had been working with Butlers very recently to buy my own property, and cannot praise Butler’s Estate Agency enough for their professionalism and high quality customer care service that they provided to me as a buyer. Hayleigh was my estate agent and she went above and beyond to close the purchase. She had actively liaised with seller’s solicitors all through the process whenever they needed to be nudged. She always came up with sensible solutions to various problems that arose during the purchase process and kept both the buyer and seller informed at all stages. This estate agency in Sutton is truly brilliant. Thank you!... Read more
Buyer
29th Jan 2024 (11 mo. ago)

D Jones

5/5 Stars
Fantastic team who done their best to sell our property in such a difficult time. Very professional & friendly.... Read more
Seller
26th Jan 2024 (11 mo. ago)

R ford

5/5 Stars
Couldn’t recommend butler’s high enough. Especially Hayleigh. She went above and beyond her job description. She was always quick to reply and always kept me informed of progress. She was a pleasure to work with and a really good person.... Read more
24th Jan 2024 (1 year ago)

A Pons-Chadd

5/5 Stars
Just completed on the purchase of my new home and I had a very positive experienced with Butlers, Hannah and the rest of the team were very friendly, helpful and professional whenever I spoke to them. I’m happy to recommend them to anyone who maybe looking for an Estate Agent, thank you ????... Read more
Buyer
6th Jan 2024 (1 year ago)

D T

5/5 Stars
I found Butlers very professional and efficient during my recent enquiry with them. Tom was very helpful throughout progressing my move at pace. I was kept up to date throughout and the online system was very easy to use. I will definitely use Butlers again.... Read more
18th Dec 2023 (1 year ago)

L Toma

5/5 Stars
This is by far the best estate agency I have ever encountered! we had the pleasure of doing our viewing with Hayleigh and working thereafter with Hannah for the purchase of our first home. Hannah has been incredible, always responsive and on top of things, providing us with timely information, very polite as well. I couldn't recommend Butlers enough! Wonderful team!... Read more
Buyer
12th Dec 2023 (1 year ago)

S S

5/5 Stars
We have just sold a property through Butlers and cannot speak highly enough of them. From the valuation through to completion, Dom, Hannah, Hayleigh and Joanna have been excellent . Dom has a wealth of experience in selling property and is very friendly, professional and honest. We knew when he came to value the house that there was no need to go elsewhere. He was spot on with the valuation and the fees were very reasonable. Communication is great and you are informed every step of the way - The online "dashboard" showed us all the viewings that were booked in plus the feedback and offers - it sold within a week of going on the market in a very difficult time for the housing market. We are so pleased that we chose Dom and the team at Butlers and would recommend them to anyone buying/selling a property.... Read more
Seller
7th Dec 2023 (1 year ago)

I Herriett

5/5 Stars
I had the pleasure of working with Hannah during the purchase of my first property. From the day we put in an offer she has been so supportive and helpful. She’s constantly been on top of providing us with timely updates and is so polite and kind. I would like to extend my gratitude to all the team members at Butlers - everyone we dealt with has been great!... Read more
Buyer
28th Nov 2023 (1 year ago)

L Blackman

5/5 Stars
Exceptional service on the sale of my house. Professional and friendly and would highly recommend.... Read more
Seller
28th Nov 2023 (1 year ago)

J Scammell

5/5 Stars
Great service from Butlers. Dom came out to value our property the day we called and it was on the market within the week. Hannah has done a superb job at pushing our house sale through and kept us constantly updated on our buyers' progress. All the team are friendly and helpful and a delight to deal with.... Read more
Seller
9th Nov 2023 (1 year ago)

S M

5/5 Stars
Highly recommend. We’ve dealt with a lot of Agents but Butlers are the best by far! Very impressed. Hannah was amazing. Nothing was to much trouble always went the extra mile and fantastic service. I wish they did lettings too.... Read more
8th Nov 2023 (1 year ago)

C Frazier

5/5 Stars
Fantastic service! I would definitely recommend! Their person centred approach and attention to detail is impeccable! Massive thank you to Hayleigh, Dominic and the rest of the team! You're absolute superstars!... Read more
3rd Nov 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
What a fabulous Estate Agents, they sold my house for me and where so professional. A big thank you to Hayleigh and team. It went as smoothly as possible and at only 1% commission well worth it. A very satisfied customer. Debbie Mitchell... Read more
Seller
2nd Nov 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Butler’s have been nothing but professional and friendly. I would thoroughly recommend them to anyone.... Read more
Seller
30th Oct 2023 (1 year ago)

L Nguyen

5/5 Stars
We cannot thank Dom and the team at Butler's enough. It seems like such an understatement on how grateful we feel for their support through our sale and onward purchase in a difficult environment. This was our first time selling. We spoke to multiple local estate agents and online ones but decided to go with Dom's company. On the surface and financial reasons alone, Butler's have very good reviews, extremely competitive rates and conditions, which just shows how confident and good they are. But more importantly, when we met, Dom really listened, showed us all of the leg work he had done to value our house (a lot of the others just used an automatic programme/software). The valuation was correct for the market conditions at the time because our offers came in close to it. We are glad we went with Butler's. The photos taken were amazing; Dom and the team are always friendly, professional, responsive and they care. Everyone in the team knew where we are at with things at all times so when one person is off, we didn't have to wait for things to be done. When we lost our first buyer, Dom and the team worked very hard to find us a new buyer, especially when the market turned. When we had to take the property off the market because I had an operation, Dom and the team were supportive, not pushy and waited for us to be 100% sure before relisting. There are so many good things to list but you won't be disappointed if you went with Butler's. A big thank you everyone at Butler's but in particular, we would like to send Dom and and Hayleigh the biggest thank you for all the hard work you've put in for us! You really did make us feel like we were your only clients! (Having referred one of our friends to you guys so far, from all the good things we've heard from them too, I know you give every client the same care and effort as well!) Many thanks again! Wishing you the brightest future ahead. Warmest wishes to the Butler's team, L Nguyen... Read more
Seller
27th Oct 2023 (1 year ago)

M Sun

5/5 Stars
Wonderful service and extremely supportive to the client.... Read more
25th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Butlers gave us an extremely professional service. Their knowledge was extensive, always friendly and polite. Communication was great, always came and showed the property, which was much appreciated.... Read more
Seller
2nd Oct 2023 (1 year ago)

N Deufemia

5/5 Stars
We are so happy we appointed Bulters to sell our property! We knew they were the right agents for us straight away after meeting with several other agencies in the area. We loved their work ethos, culture and the fact that they are a sustainable company. Throughout the process the whole team have been friendly and responsive. We never had to chase them for updates on viewings or marketing etc which really took away the stress. They did everything they could to find the right buyer for us. From valuation to exchange they have made the whole process enjoyable. We want to thank the whole team at Butlers for all their hard work! You guys have been amazing! We would highly reccomend you to anyone selling in the Sutton area ????... Read more
Seller
31st Aug 2023 (1 year ago)

J G

5/5 Stars
Dom, Joanna and the rest of the team have been nothing short of incredible! I chose Butlers to help sell my property in the Sutton area and from the moment I asked for a valuation, all the way through to exchange, they have been brilliant. The initial valuation was informative and the process for advertising the property was supported with a very clever dashboard. Viewings were efficient and well-managed by the Butlers team. The chain was relatively long and Joanna's help in particular was crucial to reaching exchange! Thank you so much for all your help! Very highly recommended for prospective sellers/buyers!... Read more
Seller
28th Aug 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
After being told it was unlikely i'd be able to sell my property in the current market but an alternative agent, Butlers gave me confidence and within a week of it being on the market we had an offer. Genuinely from start to finish what I was promised was delivered, Joanna's communication was outstanding. I was updated regularly, she chased for updates from solicitors on both sides and I know had regular communications with the buyer also. Butlers pride themselves in everyone in the office knowing what is happening with each sale and I have to say this was the case. When Joanna was on annual leave, anyone I spoke to in the office knew who I was when I called and was able to update me. Would absolutely recommend this agent.... Read more
Seller
23rd Aug 2023 (1 year ago)

J patel

5/5 Stars
Excellent and Fast service. Very helpful to buying home .... Read more
Buyer
11th Aug 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Dominic from butler’s is a really good guy. He didn’t come around acting like a pushy salesman but gave me all the information I needed and let me make my own mind up. He is also always easy to get in contact with if I had a question.... Read more
Seller
8th Aug 2023 (1 year ago)

J Wooding

5/5 Stars
We bought through Butlers and the process from initial viewings, progressing the sale, through to exchange and completion was smooth. All queries were answered promptly and calls returned as promised. This agency are so much better than some of the local 'bigger' agencies i've encountered in the past. Thank you Hannah, Hayleigh and Joanna for all your help getting us our new house.... Read more
Buyer
2nd Aug 2023 (1 year ago)

L cole

5/5 Stars
We’ve had a great experience with Butlers so far. Everyone involved has been helpful, friendly and really made the process as easy as possible.... Read more
19th Jul 2023 (1 year ago)

J Waters

5/5 Stars
The team at Butler’s have been amazing, a massive thank you to Dom for his time and patience both selling our house, being so supportive when things got a bit complicated and helping us find what we hope will be our cosy retirement nest! Thank you for everything and we definitely recommend the professionals at Butlers as they are first class.... Read more
Seller
19th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Butlers team are all very friendly and helpful. No pushiness. They sold our house in a matter of weeks.... Read more
Seller
17th Jul 2023 (1 year ago)

Gayle

5/5 Stars
I can’t rate Butlers highly enough and I will recommend them to anyone I know buying/selling in the area. House buying and selling can be a stressful business and yet it’s been a genuine pleasure dealing with Dom, Hannah and the rest of the hard working team. Butlers have been professional, friendly, super-helpful, highly efficient, great communicators and most importantly I’ve felt that they’ve been honest and trustworthy at every step of the way. I’m really happy to have found an estate agent with integrity AND great service to boot! Thanks for your help Butlers, you’ve been marvellous!... Read more
Seller
14th Jul 2023 (1 year ago)

E poole

5/5 Stars
The service that Dominic and his team was excellent from start to finish! They are all so friendly and were always quick to action anything and everything to take the pressure of moving house from us. A special shout out for Hannah who really looked after us. Would recommend Butlers to anyone and everyone!... Read more
14th Jul 2023 (1 year ago)

T Moore

5/5 Stars
The Team at Butlers were professional, friendly, helpful and kept us informed of progress at all times. We would recommend them without any hesitation.... Read more
14th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Dominic and his team have been nothing short of fantastic since we first met. They found us a buyer quickly and efficiently and also a new property to move too.... Read more
Seller
4th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I would absolutely recommend Butler's. This was my first time selling a property and they took me through the process. They were professional but really friendly and I felt well taken care of. ... Read more
Seller
15th May 2023 (1 year ago)

T Garner

5/5 Stars
Hannah has been our contact at Butlers and she has been amazing. Hannah always kept us up to date with every step of our sale and went above and beyond to help and support us. The prompt responses to all our questions made such a difference. Our sale was stress free from start to finish thanks to Butlers. We would highly recommend Butlers and will most definitely be using them again in the future.... Read more
Seller
4th May 2023 (1 year ago)

Andrew

5/5 Stars
We had been recommended Butlers from a neighbour who had been let down by their previous estate agents. Even tho we had that recommendation we still had 2 other estate agents come round to do a valuation. Dominic came round and did the valuation for Butlers. The whole meeting went well and it was an easy decision to choose them. They organised everything we needed to be done and came and did the viewings themselves as the house was empty. Hayleigh was the ‘day to day’ contact and she was very helpful and a pleasure to liaise with. She would regularly chase both solicitors when things slowed down at times. At no point in the process did we feel unhappy. The house sale completed last week.... Read more
Seller
2nd May 2023 (1 year ago)

D Huzzey

5/5 Stars
The most friendly helpful and efficient people was so grateful for all the support and guidance in selling my property would highly recommend them... Read more
Seller
29th Apr 2023 (1 year ago)

S Corrigan

5/5 Stars
We recently bought a house through Butlers. They were very good at keeping us up to date with the progress, answered any questions we had and arranged viewings promptly. We were very pleased with the whole process as Butlers made it so much easier. A huge thank you to Hayleigh who was always there to answer any questions we had!... Read more
Buyer
14th Apr 2023 (1 year ago)

L McHenry

5/5 Stars
I would thoroughly recommend Dom and Hayleigh and the Butlers team . They were amazing during the process of my house sale . They were actually recommended to me by a family member; and now I will pass the recommendation on myself. From start to finish they were friendly , approachable , honest and did exactly as they said they would. Hayleigh went above and beyond - particularly on the last day the sale was due to go through when she supported me with some extra admin that came up. She was so calm and supportive and made the whole process less stressful than it could have been . I cannot recommend them enough . A lovely local estate agent with decent people who are friendly and honest - what more could you want .... Read more
Seller
13th Apr 2023 (1 year ago)

T Paul

5/5 Stars
Finding a home is always a massive undertaking and can be considered a milestone in life. Thank you, team Butlers, especially Hayleigh, Hannah and Dominic, for helping us find our new home and helping us achieve that milestone. Whenever we needed you, you were there, so it is fair to say that we could not have done this without you, and we are endlessly grateful for your hard work and expertise. I recommend Butlers Estate Agent to anyone looking to find a new home - they are truly amazing. :)... Read more
13th Apr 2023 (1 year ago)

M K

5/5 Stars
We couldn’t recommend butlers enough, as the buyer it was just pot luck for us that the seller decided to use butlers, but we are so grateful he did, Hannah was our agent from the very beginning and she honestly could not do enough to make this as easy for us as possible, always replied to emails promptly, always answered calls straight away or called back quickly, Iv heard from other people who have had other agency’s that they have had to chase and chase but we never had anything like that with butlers, Hannah calmed me down when I was stressing out and really eased my mind, honestly couldn’t ask for a better service. Thank you butlers and especially thank you to Hannah ????... Read more
Buyer
12th Apr 2023 (1 year ago)

D Popo

5/5 Stars
The service is great and responsible. Hannah is the agent to deal with my purchase and did follow up all the steps in details with prompt response. Highly recommended.... Read more
Buyer
3rd Apr 2023 (1 year ago)

Jo

5/5 Stars
Butlers are a fabulous independent estate agent that go above and beyond from the first day of meeting to the last day of completion. An amazing personal service all the way, I would highly recommend - Dom, Hayleigh and Hannah and would use them again in a heartbeat, thank you so much for holding our hands every step of the way, you are all stars.... Read more
6th Mar 2023 (1 year ago)

F Memishaj

5/5 Stars
As the estate agent they are the best in town they have been very helpful with the search and dealt with are inquiries We are very pleased with they service We give them 5 stars Thank you again BUTLERS... Read more
4th Mar 2023 (1 year ago)

Pamela

5/5 Stars
Selling my home was a big thing Because Id loved & nurtured it for nearly 30 years It was emotionally challenging for me to put it in the hands of an agent. The thought of having strangers viewing left me uneasy But Dominic put my mind at rest, by respecting my feelings & being empathetic, not least complementing my home decor & style, but reassuring me that they’d be the perfect buyer for me I felt less pressure putting the house on the market knowing it was a rolling contract too The photographer was lovely, very professional & made my house look amazing Hayleigh then took over as my point of contact and was lovely, always smiling & helpful, whether on the phone (Hannah too sometimes) or face to face Also listening to my preferences over type of buyer (not builder, but a family) & bringing genuine people to my home Always smiling & helpful doing a grand job communicating between us & the buyer, making everyone feel valued So, from start to finish I definitely made the right choice choosing butlers Thank you so much... Read more
Seller
2nd Mar 2023 (1 year ago)

C P

5/5 Stars
Couldn't recommended Dom and his team highly enough. They are humans not sales people. They gave us the highest valuation for our property and we accepted an offer on that valuation. Butlers is the only estate agent I would ever use in the Sutton area - it's a no brainer! They are friendly but professional and just a joy to deal with ????... Read more
Seller
2nd Mar 2023 (1 year ago)

B “Bababababybel”

5/5 Stars
The team at Butlers have been wonderful. We ended up selling our house during a very challenging period for the economy and the housing market. There was a lot of uncertainty and we needed expert estate agents we could rely on to find the right buyers and keep everything on track. The team at Butlers were proactive, communicative and reassuring throughout and we really appreciate their candid advice, as well as their tenacity and their ‘can-do’ attitudes which never veers into pushiness or arrogance. Through the process of selling our house, we got to know the team and they’re not just good at their jobs, they’re good people. We’re glad we sold through Butlers and would recommend them.... Read more
Seller
23rd Feb 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I'm so pleased to have instructed Dom and his team. Their commitment, communication and thoroughness to selling my parent's much loved home in probate meant that the process was as stress free as possible. Dom isn't a sales person, he is a man who cares and respects people and their homes and I couldn't recommend him and his team more. As well as being an incredibly successful sales team and getting the best price for my parent's home, they listened to my needs and handled the process sensitively. Their beautiful office is in Central Sutton near the train station which makes it really handy to get to, too! ... Read more
Seller
22nd Feb 2023 (1 year ago)

CJ

5/5 Stars
Absolute pleasure working with Butler's! Hayleigh, Dom and the team were fantastic. They sold me my dream flat and kept on top of the details every step of the way. Highly recommend.... Read more
Buyer
20th Feb 2023 (1 year ago)

D Di-Benedetto

5/5 Stars
Friendly, helpful, and informative company! They were great to deal with and would highly recommend.... Read more
2nd Feb 2023 (1 year ago)

B Rogerson

5/5 Stars
We have just sold our property with Butlers and would highly recommend them. Dominic, Hannah and hayley were brilliant from start to finish and went above and beyond for us. In the most stressful of times with the sale they were always on hand to explain everything in a way we could understand and to chase things for us. Would highly recommend Butlers!... Read more
Seller
2nd Feb 2023 (1 year ago)

S Khan

5/5 Stars
I bought a property that was marketed by Butlers and they certainly stood out from all the other estate agents / bigger high street names that I’ve come across. Dom, Hayleigh and team were extremely warm and friendly throughout and marketed the property very well for their seller - they ensured the relevant documents and anticipated questions were prepared upfront which made it possible for us to make an offer and proceed through the survey stage at pace. Butlers were essential in getting us to the exchange stage at speed - they were a god-send in chasing solicitors and mortgage brokers on both sides to keep the process moving for the seller and I, who both needed to complete in a short time frame. There were also a couple of curve-balls in this transaction and Dom in particular did an excellent job to pivot and respond to those issues to keep us on track. I would certainly turn to Butlers if I have a property I need to market - they brought a friendly helping hand and an organized diligent attitude to what could have been a much more stressful and prolonged process!... Read more
Buyer
29th Jan 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I have to say selling the property had a few issues 1 buyer pulled out at last minute Butler's were on it and property was back on the market within the week and sold were very supportive and couldn't do enough to help always answered email and phone... Read more
Seller
26th Jan 2023 (1 year ago)

M Rowland

5/5 Stars
A really positive experience from start to finish and certainly a refreshing change from other estate agents we’ve experienced! Knowledgeable, friendly and courteous.... Read more
24th Jan 2023 (2 years ago)

Anonymous Homeseller

5/5 Stars
The best estate agent I have worked with trustworthy honest and reliable can praise highly enough ... Read more
Seller
18th Jan 2023 (2 years ago)

M Baxter

5/5 Stars
Excellent service from start to finish a very professional company can’t speak highly enough if only all agents were like them... Read more
16th Jan 2023 (2 years ago)

Anonymous Homeseller

5/5 Stars
Great service very professional sold in quick time at a very good price highly recommended... Read more
Seller
16th Jan 2023 (2 years ago)

M Bates

5/5 Stars
Have not needed the services of an Estate Agent for over 30 years, so almost felt like a first time seller. An enjoyable experience. Found the team, Dom, Hayleigh and Hannah very professional, pleasant and attentive. Over the whole process we were kept informed of progress and made to feel like they cared. Highly recommended... Read more
Seller
16th Jan 2023 (2 years ago)

O Lesnic

5/5 Stars
I have had a very positive experience with this agency. Hayleigh is one of the nicest agent I have spoken with. Professional, supportive, and that touch of warmth and carrying that makes the difference! Many thanks!... Read more
16th Jan 2023 (2 years ago)

A Jeffery

5/5 Stars
The best compliment I could pay to Butler’s Estate Agency is to tell you that they have reinstated my faith in this industry. If you are looking for a professional, polished, honest , trustworthy team to support you through the general trauma of house buying and selling , then I could not recommend them highly enough. We had over 2 years of moving between Highstreet and online high-profile agents that only amounted to failed chains, false hope and a lot of stress and cost whilst the market became even more challenging. I transferred to Butlers through recommendation and never looked back. They really understand how this industry operates and use their wealth of experience to excellent effect and after 2 years of wrangling with the local highwaymen, we completed just before Christmas in just over 3 months with Butlers. Gone are the days of local knowledge is king, Butlers are in a different county to our location but their marketing approach and skills and personal approach are in a different league to the local agents. We still had a bumpy ride but we came through this with confidence which testomy to Dominic and Hannah and Hayleigh and what a great team this is and what excellent value for money. Give them a try , best decision we ever made.!!... Read more
Seller
13th Jan 2023 (2 years ago)

M Jakkal

5/5 Stars
Butler's Agency has taken real effort to ensure every step of my SALE was monitored with great attention to detail in my best interests. Dominic and his entire team had a personal touch through-out the deal explaining every step and purpose of how it would be in my best interest to take a step forward, when is the right time to market, especially when Market was really getting tight, Highly recommend to try it out!!!... Read more
Seller
12th Jan 2023 (2 years ago)

S Varma

5/5 Stars
Dominic and his team are an absolute pleasure to work with! Very helpful and always kept me updated during the process.... Read more
12th Jan 2023 (2 years ago)

S Chinnakalai

5/5 Stars
I have to say thank you so much for finding me a house and being so friendly in every aspect. It's really hard to find right house at this economic climate. I believe I have been with right people who put me in a great place. Every single person who I dealt in butlers were really amazing especially Hayleigh and Phil. Thank you again and well done Team..... Read more
Buyer
15th Nov 2022 (2 years ago)

E Hirth

5/5 Stars
Best agent we've ever worked with - right from selling themselves to us, through to the sale of our home! We felt Butlers were invested in our house sale and really wanted to find the right buyers for us - they've been great to communicate with and helped us every stage of the way - would highly recommend Bulters to anyone looking for an agent in the area.... Read more
Seller
14th Nov 2022 (2 years ago)

A Pulley

5/5 Stars
I have had Hannah as my contact at Butlers, she has been fantastic from start to finish and has always been on the ball. I haven't had to chase at all with Hannah she has been on the ball and kept me up to date with everything. She has been a pleasure to work with and would definitely recommend Butlers to anyone looking to buy or sell!!... Read more
14th Nov 2022 (2 years ago)

E Knight

5/5 Stars
We can't believe how lucky we have been in finding Butlers Estate Agents. We had a stress free experience from start to finish on the sale of our flat. Dom and the team were very friendly and approachable which has led to a very smooth transition and swift completion of sale. 10 out of 10 for everything they have done and will 100% be using them again in the future. Emma and Kerrin.... Read more
Seller
10th Nov 2022 (2 years ago)

S Koekebakker

5/5 Stars
Dom and his team are amazing! Nothing was too much answering all questions as it was our first ever purchase. We was previously messed around and told false bids with other estate agents trying buy our first home it made us very skeptical of all estate agents and uneasy with the buying process. However, when we met Dom on a viewing we felt at ease he was so lovely and not trying to force a sale he was so kind and let us make the decision in our own time. He was always happy to answer questions and to help us get through this process. If you are buying or selling I would always recommend Butler’s as a whole they were outstanding in all cases! Don’t use anyone else!! Sean and Kelis... Read more
Buyer
9th Nov 2022 (2 years ago)

A Khan

5/5 Stars
I think Butlers has completely changed my view about how good agency client relationship can be. Dominic provided the most personalised experience and has always been very approachable/patient. The team he has built mirrors his approach to a great service. I can’t think of any reason why someone would want to chose another agency!... Read more
28th Sep 2022 (2 years ago)

O Batchelor

5/5 Stars
Hayleigh has been amazing through my current property search, really recommend getting in touch with Butlers. Always quick to reply, knowledgeable about the properties! Absolute pleasure to deal with!... Read more
27th Sep 2022 (2 years ago)

D Heller

5/5 Stars
Thank you to Dominic, Hannah and Hayleigh at Butlers who were all brilliant throughout our sale and move. They were extremely professional and responsive to our needs. We met there Estate Agents but decided to go with Butlers because we liked the team and the way they talked about the business and their ethos. The evaluation and advice they provided were excellent, and they always seemed to understand our situation. They made the sale easy. It may be an unfashionable thing to say about any Estate Agent but we highly recommend Butlers to anyone in the Sutton area looking to sell their property.... Read more
Seller
19th Sep 2022 (2 years ago)

J Warner

5/5 Stars
Butlers have been the most amazing team from beginning to end. Dom, Hannah and Hayleigh were attentive, polite and honest, and would always respond to any question that I had (no matter how small or big) promptly. The process of selling my flat was made considerably easier with all their support and guidance, and that the chain was held together by the commitment and hard work that Butlers have given over the last few months. I also cannot fault Dom’s property and local area expertise, he is very knowledgeable and truly an expert. I would highly recommend Butlers and will certainly use their services again.... Read more
Seller
16th Sep 2022 (2 years ago)

P Bomma

5/5 Stars
Very pleased with the service provided by Butler's. Surely deserves a 5 star rating . They have been very professional in showing the property and did not rush at all during the viewing. They provided the property details and answered all questions raised during the viewing. Very pleased... Read more
12th Sep 2022 (2 years ago)

S Donaldson

5/5 Stars
From day one to completion the guys at Butler's have gone above and beyond to make the process as painless as possible. So helpful, attentive and friendly. Highly recommended!... Read more
22nd Aug 2022 (2 years ago)

Kate

5/5 Stars
The whole team at Butlers provided us with a very professional service from start to finish when we sold our house. They communicated every step of the way, and always seemed to be a step ahead which was great. They also provided a friendly service, they were easy to work with, easy to get hold of and know what they're doing! They helped make our house move a positive experience! Thanks so much!... Read more
Seller
22nd Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Butlers are a great agent with a very personal experience unlike most of the big chains of agents. Competitive price no long term lock in and got our flat on the market within a week. Negotiated us the top end of estimated price between a number of interested buyers. Did a lot of chasing up the solicitors on both sides to ensure selling process went smoothly. Would very highly recommend. ... Read more
Seller
19th Aug 2022 (2 years ago)

V Ivie

5/5 Stars
Dominic Butler has always been my favourite estate agent in the 20 years of knowing him and him selling my properties. He has always gone way above what is expected and will continue to use his professional expertise in the future.... Read more
Seller
14th Aug 2022 (2 years ago)

B Patel

5/5 Stars
Excellent job without hassle and good communication.... Read more
13th Aug 2022 (2 years ago)

J patel

5/5 Stars
Thank you so much for all your help in the purchase of our new home. Because of your hard work, we now have a place to call our own. So appreciated! And you always help me from beginning to end and make my purchase very easy. Thank you one again ????????????????????... Read more
12th Aug 2022 (2 years ago)

Ian

5/5 Stars
Good as gold, Hanna and Hayley very helpful and on top of things. Always in touch too.... Read more
26th Jul 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Dom and the team have been nothing short of excellent in selling our property and they have been there with us through all of the ups and downs of the process. Couldn’t recommend more highly!... Read more
Seller
20th Jul 2022 (2 years ago)

V Sunderraj

5/5 Stars
We were first time buyers and Butlers were very helpful and professional. They were approachable at all times. Though the property was on a chain, Butlers really helped us to complete the purchase on time. Hannah and Hayleigh did a wonderful job. They also supported the purchase with a Mortgage Advisor, at free of cost. Highly recommend Butlers.... Read more
19th Jul 2022 (2 years ago)

H Sales

5/5 Stars
We highly recommend Butlers, they are all friendly, professional, and honest. We could not of asked for a better service, they honestly are the best. When we first met Dom we instantly had a good feeling and knew it would be the best decision to go with him. Hayleigh and Hannah are absolute stars they are always ready to help and generally care about people's needs. Thank you all so much :)... Read more
17th Jul 2022 (2 years ago)

N Pearson

5/5 Stars
Would very highly recommend Butlers. Got good feeling the minute I walked in. They were professional about the information they took on the property I was selling, asking all the important questions, unlike some of the other more established estate agents, who seemed to just be going through the motions. They organised viewing and got back to me with a valuation within a day. Dominic then explained their way of approach and business practices which gave me great confidence that I would get a good service from them. After deciding to go with them to sell my flat they quickly organised getting photos and video done and preparing the sales particulars. I was kept well informed about viewings, and Dominic was great at handling the offers we had from interested parties and in helping to get a price for us at the top end of expectations. He then kept us well informed as he liaised with the solicitors. As I said would very highly recommend.... Read more
15th Jul 2022 (2 years ago)

A Cunniffe

5/5 Stars
What a find…………….. The team at Butler’s After 22 years in my house, it was time to downsize. I viewed a property marketed by Butler’s even though my house was not on the market. I offered, it was accepted and then I panicked. My daughter was getting married in two weeks in Tenerife how was I going to put the house on the market, have photographs taken, accept viewings etc…, etc…, THE STRESS!! There was no STRESS. Dominic, Hayleigh & Hannah took care of everything. Dominic came to value my house and arranged a photographer for the same day. He was upfront and transparent in managing my expectations regarding the sale. They had an open day whilst I was in Tenerife and the house sold. They kept me informed every step of the way. You also have an online portal so you can view how the sale & purchase are progressing. They call at least once a week to give you an overview of what is happening and always pick up the phone if you call them. They are personable, professional and they really care about their Clients. They have shown real integrity all the way through and I cannot thank them ALL enough. We are a few weeks away from completion and I will honestly be disappointed not to be speaking to them anymore. I would highly recommend Butler’s, they certainly live up to their strapline “thoughtful estate agents”. Well done and my sincere thanks to Dominic, Hayleigh & Hannah you made buying and selling a breeze.... Read more
13th Jul 2022 (2 years ago)

A Steehouder

5/5 Stars
Detailed, responsive and friendly service, highly recommend!... Read more
1st Jul 2022 (2 years ago)

A Jain

5/5 Stars
Butlers are very different. Super helpful, very kind and good to deal with, which comes as a good relief in this otherwise intensely competitive and crazy sellers market. I always liked the properties they showed and never missed any of their listings. Hayleigh is helpful, polite and a great estate agent to have on your side. Thanks!... Read more
27th Jun 2022 (2 years ago)

C Martins

5/5 Stars
Currently in the process of purchasing our property. Hayleigh is such a lovely lady whom showed us the property we really love and as promised that she will try her best to get our offer accepted and she did! I can’t thank her enough. Hannah is now the one dealing with our purchase and she’s another wonderful lady. She’s always happy to reply to any questions we have. Hayleigh and Hannah are so friendly and professional and I can say that they are such massive asset to the company. Wish you both and rest of the team all the best.... Read more
Buyer
5th Jun 2022 (2 years ago)

R Mayhew

5/5 Stars
What can I say that hasn't already been said. The most professional estate agent ever. No problem is too difficult for Dominic and his team. Always kept informed throughout the sales process. This is a business that really values it's clients over making a quick profit. I'd highly recommend this agent over one of the 'chains'.... Read more
Seller
12th May 2022 (2 years ago)

A Z

5/5 Stars
Recently, as I am actively looking to buy a new property I got in touch with many estate agents and I can confidently say that I have received the best customer service by Butlers. They arranged the viewing to suit my time as I finish work late. I was helped by Hayleigh, on the day of viewing she was there before me she greeted me with a big smile and showed me around the property she was well prepared and gave me all the information that I needed. I didn’t feel rushed or pressured in any way through out the process. A day later she got in touch with me again to get feedback and respected my decision of not going ahead with that specific property. I will definitely use Butlers again in future and recommend to family and friends. Thank you Hayleigh.... Read more
12th May 2022 (2 years ago)

R CHOI

5/5 Stars
Dom and the team is amazing. They helped me to chase both side of the solicitors everyday and they handled with my deal with cares. I honestly think that we couldn't finalize the deal without their help. Really really appreciated their service and highly recommended.... Read more
6th May 2022 (2 years ago)

H nekkanti

5/5 Stars
Have been trying to buy a new home in this crazy market and Butlers have proven to be extremely helpful so far.. I would highly recommend this estate agency. Hayleigh at Butler’s sutton has been very helpful and accommodating.. Hope to find something soon through them very soon..... Read more
6th May 2022 (2 years ago)

L O'Neill

5/5 Stars
Brilliant service from Dom, Hannah and the rest of the team at Butlers. They really went above and beyond for me. Best estate agent in Sutton!!... Read more
21st Apr 2022 (2 years ago)

A Brims

5/5 Stars
Phenomenal level of service. Great attention to detail. So happy with the service Dominic and the team provided throughout the selling process. Would highly recommend.... Read more
Seller
14th Apr 2022 (2 years ago)

C Watkins

5/5 Stars
Great and honest communications. Went out of way to follow up/call me even outside of standard business hours. Its been a pleasure dealing with Butlers.... Read more
11th Apr 2022 (2 years ago)

L Rosser

5/5 Stars
What can I say? A five-star service from the moment we met Dom and his team, throughout every single detail of our house sale. The hand delivered card to remind us of our valuation date shows just how much they care about you and your home, and your experience. Dom is the kindest bloke you've ever met, and his team of incredibly clever women really made our experience the best we've ever had. I have personally recommended Dom to all my friends because you just are not going to find anyone kinder, more professional or efficient, than Butler's. Thanks so much for restoring our faith in the real estate profession, and estate agents! You guys are amazing!... Read more
Seller
7th Apr 2022 (2 years ago)

J Hargreaves

5/5 Stars
I couldn't recommend Butlers highly enough. I had 2 agencies trying to sell my property over a 6 month period - and had 4 offers drop out along the way. I was pretty much losing the will to live - until I met Dom. I was instantly sold. He's not just thorough and extremely knowledgeable, but he really does care too and this shows in everything the company do. Needless to say, 1st week of being on the market with Butlers - I'd sold my house. All managed seamlessly and was a completely different experience to before. They managed to achieve in 1 week what 2 agencies tried to achieve in months. I honestly couldn't recommend Butlers highly enough :)... Read more
Seller
4th Apr 2022 (2 years ago)

J Rodrigues

5/5 Stars
Butler's have been absolutely brilliant throughout our whole house sale. From the off, Dom has always been honest and upfront with us and kept us informed at all times. He has done so in a really nice manner and whenever we had any concerns, Dom was a reassuring presence. We always felt like we were very valued customers and in the best hands. More recently, we have also dealt with Hayley and Hannah who were also lovely and a credit to Butler's. We have nothing but the utmost praise for Butler's and would 1000% use them again for our next move. Thank you so much Dom & Team!... Read more
Seller
3rd Apr 2022 (2 years ago)

V shah

5/5 Stars
Dom and his Team are a credit to the industry. Their refreshing approach is pleasing to see and clearly sets them apart from other estate agents I have previously worked with. Honest, transparent, knowledgeable and personable - it’s been good to have Butlers on our side. Thank you.... Read more
29th Mar 2022 (2 years ago)

S Imthiyas

5/5 Stars
Butlers - Fantastic agent in the area. Very responsive, helpful, supportive and the marketing is next level. Customers kept well informed, feedbacks and offers provided on a daily basis without asking for. Easy access of dashboard to review sales/buying progressions. Very reasonable price in the town for marketing, well worth it. Dominic - Great person to deal with, over 20 year's of experience and very professional, Hannah and Hayleigh are very helpful,supportive and puts lots of effort to deliver thier best to support and satisfy customers. Overall very impressive, pleased with service and duty of care. Well done guys, I will always recommend Butlers to anyone without second thought...!... Read more
27th Mar 2022 (2 years ago)

C Joseph

5/5 Stars
Hayley and Hannah have been professional, friendly and honest. We have been in contact with a lot of estate agents in our home search and they’ve definitely been the most helpful. Hayley was able to give us a personal perspective on development possibilities for our future home which really helped confirm our choice. Thank you both!... Read more
Buyer
25th Mar 2022 (2 years ago)

S Hassan

5/5 Stars
It has been a pleasure dealing with Butlers for my property purchase. Hayleigh has been super professional, attentive and approachable throughout the process. I’d highly recommend Butlers to anyone looking for a smooth and efficient transaction with great customer service.... Read more
Buyer
13th Mar 2022 (2 years ago)

E Aylward

5/5 Stars
Currently in the process of buying my first property and Dom, Hayley and the team have been amazing! Through the negotiations, paperwork and any questions I’ve had, they’ve been the best!... Read more
Buyer
12th Mar 2022 (2 years ago)

A Bell

5/5 Stars
So after deciding to sell my property, I was contacted by Dom at Butlers. I have to say, even from our initial contact, he was polite, straight talking, and clearly a very good Salesman, but most importantly, I could see a very good and professional Estate Agent. I have nothing but praise for him and his staff. I was kept informed and up to date at all times. The fact a large local high street Agent was not able to secure a sale after some 1800 online viewings, means to me, the Marketing and indeed whole selling experience at Butlers has proved very beneficial. Local agents have many offices and franchises, which need funding and management. And you pay for it.... I will never again go to a mainline on the street Estate Agent. Do give the local independents a go, as for me, after buying and selling property for over 35 years the difference is remarkable. Well done Dom and your professional team in Butlers.... Best wishes, Andrew... Read more
Seller
12th Mar 2022 (2 years ago)

K Coombs

5/5 Stars
I'm currently purchasing a property with the help of Butlers. They have been so helpful and friendly. It has been a lot less stressful than I expected and I'd recommend them to anyone looking to buy or sell their property. Thanks for all your hard work and keeping me informed every step of the way!... Read more
Buyer
11th Mar 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
A professional service from start to finish, with the human touch that so many agencies lack.... Read more
Seller
27th Feb 2022 (2 years ago)

S Ikoteska

5/5 Stars
Hayleigh was a star. Although, my offer didn’t go through. I sincerely thank you Hayleigh for all the help and answering any questions that we had. She was super friendly and an amazing agent to have worked with.... Read more
17th Feb 2022 (2 years ago)

P Chatwyn

5/5 Stars
Could not have asked for a more personalised service from Dom and the team. Nothing was too much trouble, and they went above and beyond throughout the entire sales process. We wouldn't hesitate to use them again should we need to in the future.... Read more
Seller
16th Feb 2022 (2 years ago)

S Dutta

5/5 Stars
Hayleigh Penfold from Butlers Sutton is an amazing professional. Very meticulous and true to the spirit. She always responds to all my queries on time. She showed us couple of properties in Sutton and its adjoining areas. You can always count on Hayleigh and Butler for your house/flat purchase.... Read more
Buyer
6th Feb 2022 (2 years ago)

N York

5/5 Stars
Lovely estate agent! Super helpful and not pushy - would highly recommend.... Read more
18th Jan 2022 (3 years ago)

N Baynes

5/5 Stars
Highly recommend... Read more
26th Dec 2021 (3 years ago)

M Joshi

5/5 Stars
Hayleigh was a absolute pleasure to meet, in our journey for a new home. While we have not yet found the right one, we found her very professional, approachable and prompt.... Read more
14th Dec 2021 (3 years ago)

P (Grendeloak)

5/5 Stars
Great Service. We were approached by Dominic as he had noticed our house had been on the market for some months with another agency. After having a quick chat about what He and Butlers could offer us we were having viewings the very next day. We noticed straight away how much better Dominic was in showing potential buyers round the house and engaging with them in a much more personal casual and informative way. He had us a potential buyer and lots of interest from others that same day. Unfortunately that buyer did not commit but Butlers were quick to find us another buyer at the same price we wanted. Dominic and Butlers were great throughout and went above and beyond to help us and keep us informed and sort out any problems no matter how small on both sides and with solicitors Ect. They are a pleasure to deal with and always gets back to you quickly. They charge a very reasonable rate and valued our house just right. Would highly recommend.... Read more
Seller
23rd Oct 2021 (3 years ago)

A Islam

5/5 Stars
Dominic has been super helpful in finding the right property for us. We are beyond satisfied with the service he has provided as he been very accommodating to our needs and requirements. He has been very patient and committed throughout the process. We are eternally grateful and would like to say a big thank you to the team at Butlers. We can’t wait to move in to our new home.... Read more
Buyer
11th Sep 2021 (3 years ago)

A Patil

5/5 Stars
Having met with 4 estate agents, we have selected Butler's on obvious merits - very professional, prompt proactive service and regular update and market feedback after each viewing. Butler's sold our property in record breaking time. Super impressed! Highly recommended!!.... Read more
Seller
9th Sep 2021 (3 years ago)

J saleem

5/5 Stars
Dominic and his team have been brilliant thus far in helping us look for our first home. His general manner, personable nature and professionalism really helped us feel at ease in our search and we look forward to continuing this relationship going forward!... Read more
Buyer
6th Sep 2021 (3 years ago)

C Cabrera

5/5 Stars
We really couldn't have asked for a better service from the team at Butler's. From putting our minds at ease in our first meeting, to keeping us informed during every step of the process it was a pleasure to deal with them. Something I never thought I'd say about estate agents!... Read more
4th Sep 2021 (3 years ago)

J Pizzoferro

5/5 Stars
I have dealt with Butler's recently. I received great service especially from Hayleigh who went above and beyond at every point of call.... Read more
4th Sep 2021 (3 years ago)

M Shade

5/5 Stars
Felt very relaxed and at ease, dealing with this agent. Dominic was patient and professional, listened to our needs and provided good advice. More attentive and less pushy than some local corporate agents, that I have previously dealt with.... Read more
2nd Sep 2021 (3 years ago)

M Massingham

5/5 Stars
What a lovely experience we had with Dom at Butler's! They really do give a outstanding service and really feel different from the other agents we have dealt with in the past - We can't recommend Butler's enough!... Read more
27th Aug 2021 (3 years ago)

T Meller-Rodrigues

5/5 Stars
From our first interaction onwards, Dom has been brilliant with us and a real pleasure to do business with. Not only has he been really personable and made us feel like a priority but he has always been honest and on hand to answer any of our queries. We have felt in very safe hands having Butlers selling our home! As an aside, I saw the one negative review from an interested buyer who had his appointment to view our house cancelled. This was through no fault of Butlers and they were acting on our instruction.... Read more
Seller
13th Aug 2021 (3 years ago)

J Chung

5/5 Stars
We have been house hunting since the second lockdown and it has been a very daunting experience for us. On quite a few occasions we have been let down by estate agents due to their negligence and poor customer service. Dominic and his team have brought hope back to us. Despite the fact that we have a relatively small budget, we have been treated with a great deal of sincerity and urgency, which is not something that we have experienced even from the bigger names in the area. A big thank you to the Butlers team. We wouldn't have found the perfect home without your great services... Read more
Buyer
12th Aug 2021 (3 years ago)

S sharan

1/5 Stars
One of the property was booked for open house viewing by Butlers sutton for this Saturday. We were very excited about this house in Nash Close Sutton only to get a phone call today saying that the offer has been accepted by someone. We don't understand how the offer was accepted without viewing of the property....because we tried to book viewing before 14th August....Very sad as we both were looking forward to see this property and this property ticked all our needs. Very disappointed with the service we received from Butlers Sutton.... Read more
11th Aug 2021 (3 years ago)

S Wright

5/5 Stars
I have known Dom at Butlers for a long time now and all I can say is that there is no one better to look after you selling a home. He is honest, trustworthy and above all else does what he says he’s going to do. In my view Butlers is the only place you should consider!... Read more
Seller
11th Aug 2021 (3 years ago)

S Wells

5/5 Stars
The service we received from Butler’s was second to none. Dominic genuinely listened to our needs and requirements and looked after us at every step of the process. We were proactively kept up to date and Dominic was always more than happy to help answer any questions that we had. We were very impressed by the perfect balance of professionalism and friendliness. We would wholeheartedly recommend Butler’s and would most definitely use them again in the future. Thank you Dominic & Team for all your advice and support.... Read more
30th Jul 2021 (3 years ago)

G riddle

5/5 Stars
We found Butler's and especially Dominic to be genuine, sincere and committed. They are different from other Agents and a breath of fresh air. Straight away we felt comfortable with him and confident of a speedy sale. He has excellent communication skills, is proactive while still maintaining the human touch. The photographs and photographer were also outstanding, therefore we cannot recommend them highly enough! Thank you Dom for all your efforts and hard work.... Read more
Seller
29th Jul 2021 (3 years ago)

O Carr

5/5 Stars
Dominic helped us with a recent move (our first for 8/9 years) - whilst the process is often daunting/stressful we found him to be supportive and reassuring throughout. Dominic kept on top of things and regularly chased/checked in with the conveyancing team on our behalf which was much appreciated.... Read more
23rd Jul 2021 (3 years ago)

N Krishnan

5/5 Stars
Buying the first home is a very stressful process and the journey begins with that dream filled phone call to an estate agent who has advertised a potential house that we may end up buying. We finally found our perfect home and are glad that it was a house advertised by Butler’s. Dominic from Butler’s was excellent right from the very first phone call we made to book the viewing. One of the points that impressed us, was the description of the house in the advert. It was not the standard information, instead it articulated how one would feel living in the house. You must check out their ad’s to experience this. To top that, you have Dominic who appeared more to be a friend rather than an estate agent. He was not pushy at all and gave us a lot of time to consider things to make our decision. Though we are still at an early stage in our buying process, we felt the need to put this review up with a hope that it will help other buyers just like us. We are confident that rest of the house buying process will be as good as what we have experienced so far. Thanks for your help Dom.... Read more
Buyer
14th Jul 2021 (3 years ago)

K Braykov

5/5 Stars
Many thanks to the team at Butlers for trusting us to do their signage. Dominic and his team are very professional and supportive, excellent communication during the whole process.... Read more
13th Jul 2021 (3 years ago)

C Beale

5/5 Stars
After meeting several agents my husband and i were blown away with Doms sincerity. Right from the start he seemed different from the others, like we actually matter to him. The photography is outstanding, we are so happy with our details and we know we are in the safest of hands. Thank you Dom for all your help and advice.... Read more
Seller
8th Jul 2021 (3 years ago)
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